Ford Mustang Complaints (2013)

271 consumer complaints on file.

#11515007April 2, 2023
POWER TRAIN
Goes into neutral at times ,acceleration from a stop going thru a intersection and then into neutral almost have to stop in traffic to get it to go has done it 4-5 times not consistent other then that shifts normally but very inconsistent and dangerous car has 79k miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513838March 26, 2023
ENGINE, UNKNOWN OR OTHER
My 2013 Ford mustang 2dr coupe is stalling losing power and engine is completely shutting down while I'm driving on the highway which could cause a fatal crash. The engine light and oil light comes on after this happens but the oil light eventually goes off. This recall is on several vehicles but not mine. The dealership has a week of waiting to take my car in. So in the meantime I have to put myself at risk and continue to drive my car. Something needs to change as to notifying use car owners of recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491631October 31, 2022
STEERING, LANE DEPARTURE: ASSIST
My son was driving and noticed a stiffness in the steering along with an occasional intermittent “ clicking” felt while turning the wheel. While going around a sharp curve the power steering failed completely and locked the steering wheel hard left forcefully. He was able to get it off the road safely and I was following him in another vehicle so I drove it the rest of the way home with no power steering. Online I found that numerous other ford owners over all models 2010-2015 have experienced the same epas failure due to a design flaw. https://youtu.be/szHMXwcp9fo This you tube video is what lead me here. Not only is the video informative of the problem, but in the comments countless others have experienced the same nightmare experience. We have parked the car as the repair can cost $3000, but worse than that if replaced under warranty the new parts fail again within 6 months and are not covered by Ford.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485571September 20, 2022
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
I have a 2013 Ford Mustang V6 coupe with Automatic transmission. I purchased the car Certified Pre Owned through Ken Grody Ford in Carlsbad, CA with Less then ~11,000 miles on it in 2/2014. I have been complaining of a jerk/ knock at ~ 1-1.6 RPM’s when idling & driving in stop and go traffic/ off ramps/ on ramps and parking lots - it appears to come from the transmission area. Fast forward to complaining over the years during service intervals ~ 2x a year for for the works service - oil/ lube/ etc , dealer did a Transmission Control Module computer reset & advised to monitor for symptoms in 11/2020. As covid was present, the car wasn’t driven much during. However the knock/ jerk between 1-1.6 RPM’s has always been present, even returning after the TCM reset. Dealership was notified, and neglected to return calls or follow up. Fast forward to 9/15/2022, after 3-4 wks of calling and leaving voicemails to no avail from the dealership service department manager/ dealership. I set up an appointment for 9/15/2022. On 9/5 & night of 9/14/22, the car instrument cluster lighted up with all notifications, and dashes for the total mileage on the car, orange wrench light - indicating Ford Limp mode, and low fuel popup (car was just fuels 1 hr prior to driving from Costco for grocery) I left and drove up a hill when this occurred as I was going 40-45 miles per hour the speedometer dropped to 0 MPH & the car barely drove beyond 5-15 MPH. I pulled over at the nearest local street from The hill parked the car and powered off the engine. I had a OBDII Tool that indicates: Global OBD FORD. P0720(1 / 1) Output Shaft Speed Sensor Circuit. Severity 2 of 3. I finally heard back from dealer after calling & escalating between 9/15-9/19, once I got ahold of the customer relations managers assistant she said the service manager/ customer relations manager would call back by today 9/20/22. The service mgr states I am out of WTTY & need to cover cost of repair myself. TSB for trans. is attac
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483957September 12, 2022
POWER TRAIN
Vehicle suddenly downshifted on it's own from highway speed and set several malfunction indicator lamps, nearly caused a highway speed collision. Checked codes afterwards and P1500 Vehicle Speed Sensor malfunction code was present, this is a known issue with this type and make of vehicle but this vehicle has somehow been omitted from a safety recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469571June 16, 2022
POWER TRAIN
The contact owns a 2013 Ford Mustang. The contact stated that twice while driving 70 MPH, the vehicle began to jerk as the vehicle independently downshifted without warning. After each failure, the contact was unable to accelerate above 35 MPH. The contact took the vehicle to an independent mechanic where the battery and other engine parts were replaced; however, three days later, the failure recurred. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 12V190000 (Power Train, Exterior Lighting). The contact had the vehicle towed to the dealer where she was informed that the VIN was not under recall. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449384January 29, 2022
POWER TRAIN
This an update to November 13, 2021 NHTSA ID NUMBER: 11440318 The problem continued and I could not risk an accident so I brought it to my Ford dealer who was able to replicate the problem and diagnosed it as failed sensors in the "Molded Lead frame". The work was performed(copies attached) and there has been no recurrence of the problem. The same problem that was in the recall for 2011-2012 Mustangs! "Randomly while driving there is the engine revs up but car does not go any faster, no response from the throttle, no power. It slams down into lower gear, at one time the rear wheels screeched. My wife was driving this time, we were in traffic and was almost rear ended. She will no longer drive the car. Sometimes the wrench light would come on when it was slamming into a different gear then go away after shutting the engine off. I had someone check for codes but none were found... more..."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440318November 13, 2021
POWER TRAIN
Randomly while driving there is the engine revs up but car does not go any faster, no reponse from the throttle, no pwower. It slams down into lower gear, at one time the rear wheels screeched. My wife was driving this time, we were in traffic and was almost rear ended. She will no longer drive the car. Sometimes the wrench light would come on when it was slamming into a different gear then go away after shutting the engine off. I had someone check for codes but none were found. On 1 occasion I took a video on my phone while driving at asready throttle and the speedometer was all over the place, up at 40 down to 20 up then down to 0. I had the spark plugs, pcv, evap purge valve, throttle body replaced and it is not fixed. the car has 49K miles. We have owned this car since new. It happens more often now but I cannot replicate it on demand.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436170October 9, 2021
UNKNOWN OR OTHER
While driving my vehicle on the freeway at a speed of 60 miles an hour my vehicle seemed to downshift into first gear. This nearly caused me to crash. In addition, those driving behind me almost rear-ended me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435254October 2, 2021
POWER TRAIN
My 2013 Ford Mustang had some problems with down shifting, and my daughter took it several times to the dealer, they said it is probably the throttle body, so I replaced it, and thought that everything was fine. So on September last year my daughter was in an accident due to the car downshifting to first gear, the tires locked up and she swirled to some freeway wire retainers. Thankfully she was OK, So thinking that the throttle body went bad again I replaced it, and last week, I almost got rear ended because the same thing happened to me. The car shifted abruptly to first gear, locking the tires and rear swaying side to side.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11433020September 15, 2021
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2013 Ford Mustang. The contact stated that while driving at an undisclosed speed, the speedometer became inoperable. The instrument cluster warning indicator lights were illuminated. The vehicle was taken to the local dealer and diagnosed that the lead frame needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417483May 17, 2021
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING
THE CONTACT OWNS A 2013 FORD Mustang. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE REAR PASSENGER SIDE WHEELS LOCKED UP AND THE VEHICLE HYDROPLANED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. MOST RECENTLY, THE SPEEDOMETER DECREASED TO ZERO, THE VEHICLE DOWNSHIFTED AND LOST ELECTRICAL DATA SUCH AS THE MILEAGE AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THERE WERE NO INJURIES REPORTED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT BY THE INSURANCE COMPANY. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11404155March 21, 2021
POWER TRAIN
VEHICLE INTERMITTENTLY HESITATES TO ACCELERATE AFTER COMING TO A COMPLETE STOP.THIS FIRST OCCURED IN 2019 AND ONLY HAPPENED A HAND FULL OF TIMES UNTIL NOVEMBER 2020. IN RECENT INSTANCES IT HAS REPEATEDLY STALLED AT STOP LIGHTS AND IN TRAFFIC SITUATIONS WHERE I NEED TO SLOW TO A NEAR STOP, SUCH AS A YIELD OR SHARP TURN.THE RPMS JUMP HIGH AND ENGINE REVS BUT DOESN'T HARDLY MOVE FOR SEVERAL SECONDS, AFTER WHICH IT JERKS SUDDENLY FORWARD AND A YELLOW WRENCH LIGHT COMES ON IN THE DASHBOARD. IT HAS BECOME A DAILY OCCURENCE AND MECHANICS HAVE SUGGESTED IT TO BE RELATED TO A COMPUTING ERROR THAT THE FORD DEALERSHIP SHOULD ADDRESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373087November 4, 2020
STEERING
LOSE ALL POWER STEERING JUST STARTED HAPPENING DURING COLD WEATHER DON'T KNOW IF THAT'S A COINCIDENCE OR NOT . USUALLY HAPPENS DURING PARKING LOT MANEUVER OR DURING A TURN. TURN CAR OF AND BACK ON GOES AWAY SOMETIMES (VERY ANNOYING) STEERING IS COMPLETE LOCKED UP VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364730October 16, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
MY MOTHER BOUGHT THIS CAR BRAND NEW, THE NEIGHBORS HACKED INTO THE SYNC SYSTEM ONCE AND HAD ISSUES OUT OF RADIO SINCE, BUT SHE'S NOT CONCERNED OVER THAT, THE 6SPEED TRANSMISSION WILL SHIFT ON ITS ON, BE RUNNING 55 AND DOWNSHIFT TO FIRST, AND GO TO PULL OUT IN 6TH AND HAD ALMOST GOT HER HIT MORE THAN ONCE , I HOOKED COMPUTER TO IT RESET EVERYTHING TO FACTORY EXCEPT THE MY KEY AND BLUETOOTH WHICH NEIGHBORS HACKED, BUT I TOOK DOWN THE RD AND DRIVING NORMAL TO SET SHIFTING POINTS, I WAS IN A 60 MPH ZONE GOING 55 AND LUCKILY NO ONE WAS BEHIND ME IT DECIDED THAT 1RST GEAR WAS NESSASARY GEAR AT 55 AND I FISH TAILED UNTIL I SHIFTED INTO N, BUT SHE IS OLDER AND JUST PAID IT OFF, AND NOW SINCE POLICE WOULDN'T HELP US AGAINST THEIR OWN FAMILY I. WASH CO TN WE HAD MOVE AND HER CAR IS ONLY WAY SHE HAD TO WORK, MY CARS ARE ALSO ELECTRONICALLY DISABLED AT THIS TIME , ONLY CAR I HAVE IS MANUEL TRANS AND SHE CAN'T SHIFT GEARS, SHE HELPS EVERYONE AND IS A NURSE YET WE CAN'T GET AN ONE HELP HER AND WHERE SHE MOVED HAD BROKE HER , PLEASE TELL ME A WAY I CAN GET HER A RELIABLE FIX, FROM WHAT I'VE SEEN FORD SHOULD WENT A RECALL. SHE HAS NO CHOICE BUT TO TAKE HER CHANCES SINCE MY CAR GAS TANK WAS SUGARED , IT'S GETTING WORSE AND ONLY DOES IN CERTAIN AREAS NEAR SUB STATIONS FOR SOME REASON.AND I AM DISABLED BUT NOT DRAWING ANYTHING JUST WORK ON CARS, SINCE GATEWAY AUTO BODY SHUT DOWN, TRYING MY BEST JUST GET BY. ANY HELP OR REFERENCES WOULD BE APPRECIATED . TY
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11360727September 23, 2020
POWER TRAIN
VEHICLE WILL SUDDENLY NOT ACCELERATE WHILE DRIVING - RANDOMLY. THE CAR HAD NO RESPONSE. AT TIMES, WRENCH LIGHT WILL BE ON - OTHER LIGHTS TOO. AFTER TURNING OFF CAR, THE PROBLEM SEEMS TO GO AWAY, BUT IT HAS REPEATED AND FREQUENCY SEEMS TO BE HIGHER. THIS IS VERY DANGEROUS AS THIS HAPPENS IN HIGHWAYS OR EXISTS, THE CAR IS BASICALLY WITH NO RESPONSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359889September 18, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I BOUGHT A USED 2013 V6 FORD MUSTANG USED IN AUGUST 2019. ALMOST SINCE THE BEGINING I'VE HAD A PROBLEM WITH IT STALLING OUT. THE ENGINE ITSELF DOESN'T STOP RUNNING BUT THE CAR LOSES ACCELERATION AND IT DOES NOT ACCELERATE WHEN THE GAS IS PRESSED. THIS HAS MOSTLY HAPPENED WHEN THE CAR IS IN MOTION BUT HAS ALSO HAPPENED WHEN NOT MOVING. IT HAS HAPPENED MOSTLY WHILE ON CITY STREETS. THIS HAS TODAY I HAD A PROBLEM WITH THIS AND THE CHECK ENGINE LIGHT CAME ON. I PUT A CODE READER ON THE PORT AND RECEIVED THE CODE "P2111 THROTTLE ACTUATOR CONTROL SYSTEM STUCK OPEN." I BELIEVE THIS IS THE SAME PROBLEM THAT WAS ALLEGED WITH THE 2005-2012 FORD ESCAPE VEHICLE. HTTPS://WWW.NCCONSUMER.ORG/NEWS-ARTICLES/FORD-ISSUES-EXTENDED-WARRANTY-TO-COVER-THROTTLE-BODY-ASSEMBLIES.HTML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352407August 31, 2020
FUEL/PROPULSION SYSTEM, SEAT BELTS
I WAS PARKED WHEN I TURN ON THE CAR AND SAW THE ENGINE LIGHT CAME UP. THE CAR IS ABOUT 68000 MILES AND IT'S HAVING A HIGHER GAS CONSUMPTION AND THE ENGINE LIGHT CODE ' P0456' EVAPORATIVE EMISSION SYSTEM LEAK. AND PASSENGER FROM SEAT BELT BROKE. THE PART THAT HOLDS THE SEAT BELT IN PLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341168July 23, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE DOWNSHIFTED INTO FIRST GEAR WITH THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE OUTPUT SPEED SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE DEALER WAS NOT CONTACTED HOWEVER, THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 159,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338574July 10, 2020
VEHICLE SPEED CONTROL
SPEEDOMETER SHUT OFF WHILE DRIVING ON HIGHWAY. THEN THE TRANSMISSION DOWNSHIFTED AND CAR STARTED TO SWERVE AS THE TRANSMISSION RPM WENT INTO THE RED. I HAD TO HIT BRAKE TO GET CONTROL OF VEHICLE. THE CAR HAS UNDER 80,000 MILES. I SLOWED THE VEHICLE DOWN AND PULLED OVER TO THE SHOULDER. I SHUT THE VEHICLE OFF AND THEN CHECKED AROUND VEHICLE. I THEN GOT I. AND RESTARTED AND ALL GAUGES CAME BACK ON AND RESUMED CAUTIOUSLY TO MY DESTINATION AT A REDUCED HIGHWAY SPEED OF 45MPH RATHER THAN 65MOH. LUCKILY NO VEHICLE WAS BEHIND ME OR BESIDE ME WHEN THE VEHICLE SWERVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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