Ford Mustang Complaints (2016)

380 consumer complaints on file.

#11210360May 28, 2019
UNKNOWN OR OTHER
THERE IS A SMALL CRACK IN THE CAULKING AROUND MY REAR WINDSHIELD THAT ALLOWS WATER TO ENTER THE VEHICLE. AS A RESULT THE REAR PASSENGER SEAT AND SEATBELT GET WET. THE HEADLINER ALSO SHOWS WATER DAMAGE. THIS HAPPENS WHILE THE CAR IS PARKED. MY DRIVEWAY HAS A SLIGHT UPWARD SLANT AND IT SEEMS TO BE WORSE THAN WHEN MY CAR IS PARKED ON A LEVEL SURFACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209801May 24, 2019
UNKNOWN OR OTHER
THE AC QUIT BLOWING COLD AIR, TOOK IT TO FORD DEALERSHIP LEFT WITH AN ESTIMATED REPAIR COST $1800.00. THE EVAPORATOR CORE IS LEAKING AND MUST BE REPLACED, SO THE DASH HAS TO BE TAKEN OUT. MY CAR ONLY HAS 30,539 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208349May 17, 2019
ENGINE
THERE IS A KNOCKING COMING FROM THE PASSENGER SIDE ENGINE CYLINDER HEAD RIGHT AFTER AN OIL CHANGE AND NOW AT THE SECOND OIL CHANGE IT IS STILL THERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207531May 14, 2019
STEERING
VEHICLE ELECTRONIC POWER STEER FAILED WHILE CRUISING APPROXIMATELY 60MPH ON A STRAIGHT SECTION OF ROAD. POWER ASSIST DISABLED, VEHICLE STILL DRIVEABLE JUST NO POWER ASSIST. PROBLEM WILL CLEAR ITSELF IF VEHICLE IS SHUT OFF AND RESTARTED BUT RETURNS A SHORT TIME LATER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196139April 14, 2019
UNKNOWN OR OTHER
FIRST THE AC WAS BLOWING HOT AIR. I HAD IT SERVICE LAST YEAR. THIS YEAR THE CAR WAS BLOWING COLD AIR ON THE PASSENGER SIDE. I HAD THE BLENDOR REPLACED. 3 MONTHS LATER THE CAR AGAIN BEGAN TO BLOW WARM AIR I HAD IT CHECKED AND NOW 30 DAYS LATER THE CAR MAKES A WHINING NOISE WHEN THE AC OR DEFROST IS TURNED ON. THE NOISE BECOMES LOUDER AS YOU ACCELERATE. I SEARCHED THE INTERNET AND THERE ARE A LOT OF THESE COMPLAINTS CONCERNING THIS MODEL VEHICLE. THERE ARE ALSO A LOT OF YOUTUBE VIDEOS DESCRIBING THE SAME ISSUE SOME STARTING WITH IN 9 MONTHS OF PURCHASE. I ALSO PURCHASED THIS CAR NEW AND HAVE MAINTAINED THE REQUIRED SERVICE. THE VEHICLE IS STATIONARY AND IT CONTINUES WHEN IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191798March 27, 2019
ENGINE
SHELBY GT350 5.2L V8: ENGINE OIL FILTER SPINS LOOSE, CAUSING CATASTROPHIC LOSS OF OIL. STREET USE ONLY, NO TRACK DAYS. CAR DEALER SERVICED ONLY. DEALER DENIED FAULT, SAID OIL FILTER COMING LOOSE WAS "NORMAL" FOR THIS MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191805March 27, 2019
ENGINE
SHELBY GT350 5.2L V8: ENGINE VALVE COVER GASKET FAILURE CAUSED OIL LOSS AND FIRE IN ENGINE BAY--OIL BURNING ON EXHAUST MANIFOLD. SMOKE UNDER HOOD AND INTO PASSENGER COMPARTMENT. CAR TOWED TO DEALERSHIP WITH MANUFACTURER'S ROADSIDE ASSISTANCE. OIL SPRAY FROM VALVE COVER GASKET ONTO EXHAUST MANIFOLD WITH MEDIUM RPM (~3000 RPM) AND HIGHER.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11191807March 27, 2019
ENGINE
SHELBY GT350 5.2L V8: EXHAUST INFILTRATION INTO PASSENGER COMPARTMENT. MODERATE TO HIGH RPM OPERATION CAUSES EXHAUST SMELL TO ENTER INTO PASSENGER AREA. WORSE WITH AIR CONDITIONER OFF THAN ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191811March 27, 2019
ENGINE
SHELBY GT350 5.2L V8: ENGINE BURNS COPIOUS VOLUMES OF ENGINE OIL. POTENTIAL FOR OWNER TO LET ENGINE RUN DRY AND SEIZE DURING NORMAL OIL CHANGE INTERVAL. ENGINE HAS BURNED GREATER THAN 1 QT OIL PER 1000 MI OVER 47000+ MI, AND MOST RECENTLY BURNED 8 QT OVER LESS THAN 4000 MI.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186897March 14, 2019
ELECTRICAL SYSTEM, ENGINE, STEERING
VEHICLE SHUT DOWN 2 TIMES, ONCE IN TRAFFIC, DID RESTART, SEEMINGLY BECAUSE OF LOW SYSTEM VOLTAGE CAUSED BY A PARASITIC DRAW ON THE BATTERY WHICH HAS BEEN PRESENT SINCE NEW. MULTIPLE DTC'S IN HISTORY WHICH I CAN SUPPLY, FORD OF COURSE KNOWS NOTHING, BUT I HAVE SEEN MANY COMPLAINTS ON WEB PAGES ABOUT S550 BATTERY DRAW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185141March 8, 2019
ENGINE, FUEL/PROPULSION SYSTEM
STARTED MY CAR THIS MORNING AND AS I WAS BACKING OUT, I NOTICED IT WAS IDLING ROUGHLY, CAUSING THE CAR TO SHAKE. WHEN STOPPED, THE CAR FELT LIKE IT MIGHT DIE AND THE RPM WAS INCONSISTENT WHILE ACCELERATING AND THE CAR WAS MOVING. VERY ROUGH RIDING. ALSO, ENGINE LIGHT CAME ON AND BEGIN BLINKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173056January 30, 2019
FUEL/PROPULSION SYSTEM
CAR STALLED RANDOMLY WHILE DRIVING DOWN THE HIGHWAY. PRESSED THE GAS AND WOULD NOT DO ANYTHING. WAS ABLE TO PULL IN A LOT TO GET OUT OF TRAFFIC. CAR WOULD NOT START AGAIN. FULL ACCESSORY POWER WAS ACTIVE. MECHANIC SAID FUEL PUMP AND MODULE. CAR HAS 46000 MILES. FUEL PUMP SHOULD NOT FAIL IN A 3 YEAR OLD CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162046December 17, 2018
VEHICLE SPEED CONTROL
WHILE DRIVING DOWN A CITY STREET THE ENGINE WILL SHUTDOWN WITH NO WARNINGS. YOU START LOSING SPEED BUT ALL THE REST OF THE DASH LIGHTS AND ELECTRIC POWER STEERING CONTINUE TO WORK. THIS CAUSES A VERY UNSAFE CONDITION WHERE OTHER PEOPLE COULD RUN INTO THE BACK OF THE CAR. AS OF 12/17/2018 I HAVE TOOK THE AT BACK TO THE DEALERSHIP THREE TIMES WHERE THE FIRST TIME THEY REPLACED THE ELECTRONIC THROTTLE BODY THEN WITH IN THREE DAY THE ENGINE SHUTDOWN GOING DOWN THE STREET AGAIN. THE SECOND TIME THE CAR WAS TOOK BACK TO THE DEALERSHIP THE POWER CONTROL MODULE WAS REPROGRAMMED AND WITHIN THREE DAY THE ENGINE SHUTDOWN AGAIN GOING DOWN THE STREET SEVERAL TIMES. AS OF 12/17/2018 THE CAR WAS TOOK BACK TO THE DEALERSHIP AND I WAS TOLD THAT THEY HAD TO VERIFY FOR THEMSELVES THAT THE CAR WAS DOING THIS HAVE NOT HEARD ANYTHING BACK AT THIS POINT YET. THIS CONDITION HAS ALMOST CAUSED ME TO BE HIT FROM BEHIND THREE TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161020December 12, 2018
UNKNOWN OR OTHER
AIR CONDITIONER COOLING STOPPED WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155269November 30, 2018
STRUCTURE:BODY
PASSENGER DOOR COMES OPEN BY ITSELF WHILE DRIVING. IT HAPPENS AT VARIOUS SPEEDS AND VARIOUS ROADS. LUCKILY, SO FAR IT HAS ONLY HAPPENED ON STRAIGHT ROADS. THERE ARE SEVERAL RECALLS ON COMPARABLE YEAR VEHICLES OF THIS SAME MODEL FOR A DOOR LATCH REPLACEMENT. THE VEHICLES I HAVE CHECKED ALL HAVE INTERCHANGEBLE PARTS, MEANING WHEN I ORDER PARTS, IT IS FOR A RANGE OF YEARS. THIS IS PARTIALLY WHY I DON'T UNDERSTAND FORDS RELUCTANCE TO INCLUDE THE 2016 IN THE REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150972November 12, 2018
UNKNOWN OR OTHER
THE BACK UP CAMERA DOES NOT WORK AND PRESENTS THE FOLLOWING ERROR MESSAGE WHEN PUTTING THE VEHICLE IN REVERSE: REAR VIEW CAMERA NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149939November 7, 2018
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2016 FORD MUSTANG. WHILE DRIVING ON THE HIGHWAY, THE DRIVER'S DOOR SUDDENLY OPENED. THE FAILURE OCCURRED AFTER THE DOOR ALARM SOUNDED, INDICATING THAT THE DOOR WAS AJAR. THE CONTACT WAS ABLE TO PULL OVER AND SHUT THE DOOR. THE VEHICLE WAS TAKEN TO BILL UTTER FORD (4901 S, N INTERSTATE 35, DENTON, TX 76210, (940) 321-7400) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141325October 18, 2018
STEERING
I JUST BOUGHT A 2016 MUSTANG GT FROM A LOCAL DEALERSHIP. SINCE THEN I'VE HAD MY CAR IN THEIR SHOP 5 TIMES FOR A INTERMETINT EXTREME PULL TO LEFT. I HAVE MADE SEVERAL ATTEMPTS TO HAVE THIS TAKEN CARE OF NOW IT IS GETTING TO THE POINT WHERE I AM HAVING TO RESEARCH POSSIBLE ISSUES AND TELL THEIR MECHANICS. THIS IS THE 3RD CAR I'VE BEEN THROUGH IN 2 MONTHS WITH THIS SAME ISSUE A 2013 MUSTANG GT AND A 2015 MUSTANG GT NOW MY NEWEST 2016 GT AS THEY ARE GETTING TO THE POINT OF TIRED OF ME AND BASICALLY TELLING ME IT'S TIME TO DEAL WITH FORD AND FIGURE OUT THIS ISSUE AND REPORT BACK TO THEM. I'M REALLY STARTING G TO LOSE FAITH IN THESE VEHICLES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124729September 6, 2018
ELECTRICAL SYSTEM, VISIBILITY/WIPER
2016 FORD MUSTANG GT. EVAPORATOR HAS FAILED TWICE (1ST TIME @ 7K MILES, 2ND TIME @16K MILES). EACH FAILURE CAUSED LOSS OF AC, AND RESULTED IN A FILM BUILDING UP ON ALL INTERIOR WINDOW SURFACES. VISIBILITY WAS OBSCURED WHEN DRIVING INTO THE DEALERSHIP TO HAVE SERVICED DURING SECOND FAILURE, MOST LIKELY DUE TO R-134A REFRIGERANT LEAKING INTO PASSENGER COMPARTMENT?!?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123466August 30, 2018
ENGINE, UNKNOWN OR OTHER
DRIVING ON THE DALLAS, TX HIGHWAY 35- RLTHORNTON HEADED SOUND IN THE PEAK OF TRAFFIC IN THE FAST LANE (FAR LEFT HAND LANE) GOING ABOUT 35MILES AND CAR STOPS. MY FEET WAS PRESSED ON THE ACCELERATION BUT THE CAR WOULD NOT MOVE. NO ENGINE WARMING OR LIGHTS CAME ON. THE CARS BEHIND BE BEGAN TO SWERVE AND BRAKE TO KEEP FROM HITTING ME. THE ABRUPT ENGINE SHUT OFF COULD HAVE CAUSED ACCIDENTS OR EVEN WORSE FATALITIES. (MY LIFE) BECAUSE THE CAR WAS UNMOVABLE AND FAILED TO START, 911 HAD TO BE CALLED FOR ASSISTANCE WITH GETTING ME OUT OF ARMS WAY OF OTHER DRIVERS AND ON THE RIGHT SIDE OF THE HIGHWAY. I CALLED THE DEALERSHIP, TO INFORM THEM OF THE MATTER. HAD THE CAR TOWED AT THE EXPENSE OF $120 DOLLARS. 2 DAYS HAVE PASSED AND MY CAR HASN'T BEEN LOOKED IT. I WAS TOLD THAT THEY MIGHT GET TO MY CAR BY FRIDAY, 8/31 AND THAT NO RENTALS WERE AVAILABLE. MY BIGGEST CONCERNED IS THE SAFETY OF MY LIFE AND OTHERS. AFTER RESEARCHING AROUND IT APPEARS THAT OTHERS HAVE ALSO EXPERIENCED THIS PROBLEM. THE MUSTANG IS FORDS BIGGEST SELLER BUT CONSUMERS HAVE THE RIGHT TO KNOW OF ANY ISSUES SUCH AS THIS BEING REPORTED. WHY, BECAUSE LIVES MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Mustang