Ford Mustang Complaints (2010)

261 consumer complaints on file.

#10375233January 8, 2011
ENGINE AND ENGINE COOLING:ENGINE
THE CAR WILL PUT THE AUTOMATIC TRANSMISSION IN NEUTRAL WHEN STOPPED, AND WILL REQUIRE AN ACCELERATION TO CAUSE THE CAR TO ENTER FIRST GEAR. WHEN THIS HAPPENS, THE CAR LURCHES FORWARD. THIS IS NOT EVERY TIME, BUT IS INCONSISTENT, AND LEADS TO A RISKY SITUATION WHERE THERE MAY BE A MOMENT OF UNRESPONSIVENESS. THE DEALER HAS NOT BEEN ABLE TO REPLICATE THE PROBLEM. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373763January 2, 2011
POWER TRAIN
I PURCHASED A 2010 FORD MUSTANG ON FEBRUARY 17TH, 2010. ON DECEMBER 14TH, 2010 WITH 12,00 MILES ON THE CAR, GOING NORTHBOUND ON THE HIGHWAY THE ENTIRE REAR AXLE ASSEMBLY WENT OUT AND THE CAR HAD TO BE TOWED TO THE DEALERSHIP. ON DECEMBER 22ND, 2010 THE CAR WAS RETURNED TO ME WITH THE REPLACED REAR AXLE ASSEMBLY. ON DECEMBER 27TH, 2010 THE NEWLY REPLACED REAR AXLE ASSEMBLY AGAIN WENT OUT LEAVING ME STRANDED ON THE SAME HIGHWAY A FEW YARDS SHY OF THE PREVIOUS BREAKDOWN. THE "ENGINEERS" ARE STATING THAT THE REAR END CARRIER AND AXLES ARE SEIZING IN THE HOUSING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371876December 20, 2010
VEHICLE SPEED CONTROL
WAS PULLING INTO PARKING SPOT AT CHURCH AND THE CAR SURGED FORWARD AND HIT A CONCRETE WALL. FOOT WAS ON THE BRAKE PEDAL COMING TO A STOP; WAS GOING SLOWLY WHEN THE CAR SUDDENLY LUNGED FORWARD. THE BUMPER AND HOOD WERE DAMAGED AND WILL NEED TO BE REPLACED. TOOK TO FORD DEALERSHIP TO RUN DIAGNOSTIC, BUT THEY SAID ALL CODES WERE "WITHIN SPECS". THIS WAS THE FIRST EXPERIENCE WITH SURGE. NECK A LITTLE STIFF AND SON HURT ELBOW (BUT IS OK). NOW WILL HAVE CAR BODY REPAIRED AND HOPE THIS DOESN'T HAPPEN AGAIN. SCARY. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10370781December 15, 2010
EXTERIOR LIGHTING
LED USE IS MISSING THE APPROPRIATE LEVEL OF RIGGER FOR CORRECT HUMAN FACTORS! THE OPERATING FREQUENCIES OF PWM (PULSE WIDTH MODULATION) LED'S (LIGHT EMITTING DIODE) IS TO LOW FOR SOME VIEWERS! THIS IS A VERY REAL CONDITION KNOWN AS FLICKER FUSION OR CRITICAL FUSION FREQUENCY AND DOES NOT HAVE THE SAME EFFECT ON ALL VIEWERS. THE LAMPS LOOK AS IF THEY ARE ALL OVER THE ROADWAY AND COMPLETELY OUT OF CONTROL! IT IS JUST ABOUT IMPOSSIBLE TO DRIVE AT NIGHT DUE TO THIS!!!! ALL MANUFACTURES USING LED'S OR OTHER FAST RESPONSE LAMPS NEED TO CONSIDER HUMAN FACTORS, THE OPERATING FREQUENCY IS CRITICAL AND NEEDS TO BE OVER 3000 HERTZ (CYCLES PER SECOND). THIS LACK OF CONTROL HAS PUT PROBABLE 10% OF THE DRIVERS AND PILOTS ARE AT RISK! A RECALL IS NEEDED TO FIX THIS TRAVESTY THAT IS OUT OF CONTROL. IT STARTED WITH CADILLAC'S SRX AROUND 2000, NOW IN 2010+ FORD, 2010+ MERCEDES AND VOLKSWAGEN HAVE GONE OVERBOARD AND JUST ABOUT ALL THE VEHICLES THEY BUILD ARE OPERATING AT THIS DANGEROUS AND VERY DEADLY OPERATING FREQUENCY. THE OPERATING FREQUENCY NEEDS TO BE >2500 HERTZ! THE USE OF PWM IS NOT THE PROBLEM IT'S THE OPERATING FREQUENCY! ALL MANUFACTURES THAT USE PWM NEED TO CONSIDER HUMAN FACTORS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363663November 2, 2010
AIR BAGS, AIR BAGS:FRONTAL
I REAR ENDED A LARGE JACKED-UP TRUCK THAT HAD A STEEL TUBE BUMPER AT 50MPH. THE TRUCKS BUMPER GRAZED THE TOP OF MY FRONT BUMPER AND DID EXTENSIVE DAMAGE TO MY FRONT END WHERE THE RADIATOR EXPLODED AND THE HOOD IS TOUCHING THE ENGINE. BUT MY AIRBAG DID NOT DEPLOY AT 50MPH! WHEN I HIT THE TRUCK MY CAR COMPLETELY SHUT OFF RIGHT AFTER THE IMPACT, BUT SO DID MY ABS, ADVANCETRAC TRACTION CONTROL AND LIGHTS AND CHIMES STARTED TO GO OFF. IF MY CAR SHUT DOWN DUE TO THE IMPACT AT 50MPH WHY DIDN'T MY AIRBAGS GO OFF? THANK GOODNESS NO ONE WAS INJURED, BUT SOMEONE ELSE MAY NOT BE SO LUCKY. WITH A LOT MORE JACKED UP TRUCKS AND STEEL PIPE BUMPERS I THINK FORD AND OTHER CAR MANUFACTURES NEED TO FOCUS ON A NEW SAFETY FEATURE AND NOT JUST RELY ON THE BOTTOM SECTION OF THE BUMPER GETTING HIT FOR THE AIRBAGS TO DEPLOY. MY ENTIRE FRONT END IS PUSHED INTO THE ENGINE, BUT THE BUMPER IS INTACT EXCEPT SOME SCRAPES ON THE TOP. I'M JUST SCARED TO KNOW THAT THE AIRBAGS DIDN'T GO OFF AT 50MPH WITH THAT KIND OF DAMAGE ON A 2010 VEHICLE!! *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10362929October 29, 2010
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL*THE CONTACT OWNS A 2010 FORD MUSTANG GT. THE CONTACT STATED THAT AIR CONDITIONER CONDENSER FANS WERE BUILT WITH A DEFECTIVE MATERIAL WHICH ALLOWED ROAD DEBRIS TO BEND THE FAN. THE DEALER STATED THAT THE FANS WOULD NEED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER WHO TOOK A COMPLAINT BUT OFFERED NO FURTHER ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATLEY 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361592October 21, 2010
STRUCTURE:BODY:HOOD
TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN HE NOTICED THAT THE HOOD SCOOP WOULD NOT REMAIN PROPERLY SECURED TO THE HOOD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REPAIRED. THE FAILURE PERSISTED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR ADDITIONAL REPAIRS. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357016September 22, 2010
VISIBILITY
FLICKER EFFECT! THIS NEEDS ACTION NOW; THE OPERATING FREQUENCY ON SOME VEHICLES DID NOT CONSIDER HUMAN FACTORS. THE OPERATING FREQUENCY NEEDS TO BE ABOVE 3000 HERTZ, THIS NEEDS A RECALL TO CORRECT THIS ON ALL VEHICLES THAT DO NOT CONFORM. THE CHOICE OF FLICKER FUSION THRESHOLD OPERATING FREQUENCY IS GOING TO GET SOMEONE KILLED OR MAYBE IT ALREADY HAS! WHAT IS NEEDED: RECALL ALL DELENATORS, ROAD SIDE SIGNS, SIGNAL LIGHTS AND VEHICLES THAT USE PWM "PULSE WIDTH MODULATION". AND ARE OPERATING BELOW 3000 HERTZ!! SET A STANDARD FOR THIS!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354331September 7, 2010
EXTERIOR LIGHTING, INTERIOR LIGHTING
THE OPERATING FREQUENCIES OF PWM (PULSE WIDTH MODULATION) LED'S (LIGHT EMITTING DIODE) IS TO LOW FOR SOME VIEWERS! THIS IS A VERY REAL CONDITION KNOWN AS FLICKER FUSION OR CRITICAL FUSION FREQUENCY AND DOES NOT HAVE THE SAME EFFECT ON ALL VIEWERS. A RECALL IS NEEDED TO FIX THIS TRAVESTY THAT HAS GOTTEN OUT OF CONTROL. IT STARTED WITH CADILLAC'S SRX AROUND 2000, NOW IN 2010 FORD AND VOLKSWAGEN HAVE GONE OVERBOARD AND JUST ABOUT ALL THE VEHICLES THEY BUILD ARE OPERATING AT THIS DANGEROUS AND DEADLY FREQUENCY. THE OPERATING FREQUENCY NEEDS TO BE >2500 HERTZ, I DID TEST THIS! POLICE CARS BUILT BY FORD ARE PUTTING THEM AT HARMS WAY. THE BUSSES FORD AND GM BUILT ARE IN THE SAME ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350834August 20, 2010
POWER TRAIN:MANUAL TRANSMISSION
TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT STATED WHEN SHIFTING INTO THIRD GEAR, THE VEHICLE WOULD NOT ENGAGE UNLESS THE VEHICLE WAS ALMOST AT A COMPLETE STOP. THE VEHICLE WAS TAKEN TO THE DEALER TWICE YET THE DEALER WAS UNABLE TO LOCATE THE FAILURE. IN ADDITION, THE TRACTION CONTROL MODULE WAS REPLACED. THE CONTACT BELIEVED THE MODULE WAS REPLACED WITH A SECOND DEFECTIVE MODULE. THE DEALER ADVISED THAT THE MODULE WAS ON BACK ORDER AND WAS UNABLE TO PROVIDE AN ESTIMATED TIME OF ARRIVAL. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 150 AND THE CURRENT MILEAGE WAS 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347332August 4, 2010
AIR BAGS:FRONTAL
TL* THE CONTACT OWNS A 2010 FORD MUSTANG GT500. WHILE DRIVING AT APPROXIMATELY 5 MPH, THE FRONT PASSENGER SIDE AIR BAG INDEPENDENTLY DEPLOYED. THE VEHICLE SECURITY ALARM THEN SOUNDED, THE DASHBOARD LIGHTS ALL ILLUMINATED AND THE SEAT BELT BECAME INCREASINGLY TIGHT AROUND THE CONTACT. THE PASSENGER SUFFERED INJURY TO HER RIGHT ARM AS A RESULT OF THE AIR BAG DEPLOYING. THERE WAS ALSO DAMAGE TO THE PASSENGER SEAT. THE CONTACT SHUT OFF THE ENGINE AND DEPRESSED THE BRAKE AND ACCELERATOR PEDAL SEVERAL TIMES IN AN ATTEMPT TO RESET THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS AWAITING A DIAGNOSIS OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 12,800.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10346129July 29, 2010
AIR BAGS:SIDE/WINDOW, POWER TRAIN:MANUAL TRANSMISSION
BOUGHT A 2010 MUSTANG GT500 CONVERTIBLE ON FEB 18 2010. SINCE THEN I HAVE HAD TWO OF THE SAME ISSUES WITH PROBLEMS SHIFTING THE TRANSMISSION TO SECOND GEAR AND FIFTH GEAR. IT IS IN THE SHOP NOW FOR THE SECOND TIME TRYING TO FIX THIS PROBLEM. ALSO, IN MARCH, MY VEHICLE WAS STRUCK BY A CAR FROM THE REAR WITH NO AIRBAG DEPLOYMENT. THE CAR WAS IN THE FORD SERVICE SHOP GETTING THE TRANSMISSION CHECKED BEFORE THE WORK WAS DONE ON THE CAR TO FIX THE REAR BUMPER. (THE TRANSMISSION HAD AN ISSUE BEFORE THE WRECK). ON JULY 24 AROUND 930 PM MY PASSENGER SEAT AIRBAG DEPLOYED ON MY PASSENGER WITH 0 IMPACT TO THE VEHICLE. THE VEHICLE WAS THEN BROUGHT TO THE SERVICE TO HAVE THE TRANNY CHECKED FOR THE SECOND TIME AND I MENTIONED THIS AIRBAG PROBLEM AT THE TIME I CAME IN FOR THE SERVICE APPT. ( THE NIGHT OF THE INCIDENT I HAD THE POLICE FILE A REPORT AND I HAVE A FILE NUMBER FOR THIS, AFTER THE FILE WAS FILED, I CALLED AND LEFT A MESSAGE FOR THE DEALERSHIP STATING THIS HAPPENED) . FORD, SINCE HAS SAID THAT TO CONTACT MY INSURANCE COMPANY BECAUSE THERE IS NOTHING FURTHER THEY CAN DO. I HAVE AN ADJUSTER DUE TO LAFAYETTE FORD IN FAYETTEVILLE, NC ON THE 4TH OF AUG. I HAVE RESEARCHED 3 OTHER VEHICLES WITH THIS PROBLEM : 2008 MUSTANG, AND 2010 FORD ESCAPES THEN MY 2010 GT500 MUSTANG SHELBY. MY PASSENGER WAS INJURED AND IS IN A SLING. SHE RECEIVED MEDICAL ATTENTION VIA MILITARY DOCTORS ON FT. BRAGG, NC. THE PASSENGER WAS NOT A RELATIVE AND IS SEEKING JAG'S COUNCIL. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10339641June 23, 2010
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2010 FORD MUSTANG. WHILE ROTATING THE TIRES, HE NOTICED THE FUEL LINE WAS HAD FRACTURED AND WAS DANGLING FROM ITS HOUSING. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER; THE BRACKET FOR THE FUEL LINE WAS MISSING. THE DEALER ADVISED THAT THE BRACKET WAS NOT A PART THAT WAS SOLD INDIVIDUALLY AND THE ENTIRE FUEL LINE ASSEMBLY COVER WOULD NEED TO BE PURCHASED AND REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 3,733. THE CONSUMER STATED THE PROBLEM HE IS HAVING IS NOT ONLY SPECIFIC TO HIS VEHICLE. HE FOUND TWO OTHER MODELS THAT HAD THE SAME MISSING FUEL LINE SUPPORT BRACKET; A 2010 V6 MODEL AND A 2011 V8 GT MODEL. UPDATED 07/13/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330275May 13, 2010
TIRES, EQUIPMENT
I PURCHASED A 2010 FORD MUSTANG (VIN: [XXX] ) IN APRIL OF 2009. THIS VEHICLE WAS EQUIPPED WITH PIRELLI PZERO NERO TIRES THAT WERE MANUFACTURED IN NOVEMBER OF 2008. IN APRIL 2010, I NOTICED CRACKS IN THE RUBBER IN BETWEEN THE TREAD RIBS ON ALL 4 TIRES. THESE TIRES HAD ~17K MILES ON THEM AND WERE 1 YEARS OLD. I CAN PROVIDE PICTURES UPON REQUEST. I AM REPORTING THIS PROBLEM SINCE I BELIEVE THAT IT COULD POTENTIALLY BE A SAFETY HAZARD AND IT OCCURRED DURING NORMAL TIRE OWNERSHIP. SINCE ALL 4 TIRES EXHIBITED THIS PROBLEM, I DO NOT BELIEVE THAT THIS IS AN ISOLATED CASE AND THERE COULD BE OTHER OWNERS THAT ARE UNKNOWINGLY AT RISK. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325776April 14, 2010
ELECTRICAL SYSTEM
THE 2010 FORD MUSTANG HAS THE PHONE BUTTON THAT IS FOR HANDS FREE WIRELESS CONNECTION THAT DOES NOT WORK. THE FEATURE IS DESIGNED INTO THE CAR AND THE CONSUMER THINKS THAT BY BUYING THIS CAR YOU CAN DRIVE SAFELY HANDS FREE BUT THAT IS NOT THE CASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318558March 10, 2010
AIR BAGS:SIDE/WINDOW
TL*THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT WAS DRIVING APPROXIMATELY 2 MPH PROCEEDING TO MAKE A LEFT TURN WHEN AN OPPOSING VEHICLE CRASHED INTO THE FRONT DRIVER SIDE DOOR. THE CONTACTS HEAD STRUCK THE FRONT DRIVER SIDE WINDOW WHICH RESULTED IN CUTS TO THE HEAD AND EYE BROW AREA. THE AIR BAG SYSTEM FAILED TO DEPLOY WITH THE IMPACT. A POLICE REPORT WAS FILED FOR THE INCIDENT AND THE VEHICLE WAS COMPLETELY DESTROYED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CURRENT AND FAILURE MILEAGES WERE 80. UPDATED 04/30/10. *LJ THE CONSUMERS HUSBAND WAS PULLING OUT OF THE DRIVEWAY, WHEN THE ACCIDENT OCCURRED. UPDATED 09/02/10*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10314593February 26, 2010
STEERING:RACK AND PINION
TL*THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING 40 MPH THE RACK AND PINION UNIT MALFUNCTIONED. THE RACK AND PINION MAKES THE VEHICLE DIFFICULT TO STEER. THE CONTACT HAS TAKEN THE VEHICLE TO THE DEALER WHO HAS NOT FOUND ANY DEFECTS WITHIN THE RACK AND PINION. THE CONTACT IS AFRAID TO DRIVE THE VEHICLE. THE FAILURE MILEAGE WAS 5,813.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311500February 17, 2010
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2010 FORD MUSTANG. WHILE THE CONTACT WAS DRIVING 5 MPH SHE NOTICED THAT THE CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD AND WITHIN A FEW MINUTES THE ENGINE SUDDENLY SHUT OFF; HOWEVER, AFTER THE VEHICLE SHUT OFF ALL OF THE ELECTRICAL COMPONENTS CONTINUED TO OPERATE NORMALLY. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302006January 23, 2010
TIRES, EQUIPMENT
THIS IS A REQUEST TO ENSURE COMPLIANCE AND ANALYSIS ON ALL FORD MUSTANG AUTOMOBILES. PLEASE INSPECT EQUIPMENT ON MUSTANGS, TIRES, DEFECTS, RECALLS. PLEASE INSPECT FOR 2010 BACK UNTIL AT LEAST 2005. PLEASE HELP TO ENSURE FREQUENT FLUID CHANGES AND NEW AUTOMOTIVE FLUID RECYCLING PROGRAMS ON A STATE TO STATE BASIS. PLEASE INSPECT ALL EQUIPMENT FOR DEFECTS AND RECALLS. PLEASE INSPECT TIRES FOR DEFECTS AND RECALLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293194November 23, 2009
ENGINE AND ENGINE COOLING, AIR BAGS
BRAKING FOR TRAFFIC SIGNAL ENGINE CREATED CLUNKING THEN WHISTLING NOISE. IT SEEMED AND FELT LIKE THE ENGINE HAD FALLEN ONTO PAYMENT. TAKING FOOT OFF BRAKE THE 2010 MUSTANG ACCELERATED ON ITS OWN. DROVE HOME PARKED CALLED FORD AND ALSO REPORTED THAT AIRBAG LIGHT PASSENGER AIRBAG LIGHT ALWAYS ON. FORD TOWED TO NEARBY DEALER, MECHANIC DROVE 8 MILES COULD NOT VERIFY NOR DUPLICATE EVENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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