Ford Maverick Complaints (2022)

618 consumer complaints on file.

#11498492December 22, 2022
SERVICE BRAKES
Breaks not responding or working correctly at low speed... At low speed the break pedal will suddenly become "soft" and vehicle will surge forward until the break pedal is moved a significant distance downward in some cases causing a very abrupt stop from having to slam on the breaks. The other situation during slow speed is that the breaks will suddenly stop short and hard. Then you will need to release the break to move forward causing the above situation to occur where the break pedal becomes soft and takes a lot of downward travel to achieve the same level of breaking. I am an experienced driver of many years and have owned or rented hybrids and EV's and none have had breaks that responded as dangerously as the 2022 Ford Maverick. I have nearly hit two other stationary vehicles in a parking lot and while at a stop light as well as nearly hitting someone that was walking between parking spaces as the this vehicle surged forward from a sudden loss of breaking at low speed. As you can imagine this also causes many looks of concern from observers as your vehicle is surging and stopping abruptly while driving in parking lots or traffic. I purchased this vehicle for my family to use and I don't want them use it due to these safety concerns. The breaks work as expected on highways at higher speeds, only issue is during slow speed breaking. THIS IS A SAFETY ISSUE AND NEEDS TO BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497882December 17, 2022
SERVICE BRAKES, SUSPENSION
About two weeks after first buying the car I noticed that when breaking the pedal requires inconsistent extra pressure at times to stop the car. Also while breaking and coming to a slow downhill stop the front end makes an odd clunk sound while jerking to a stop. These things only happen very infrequently, so when I took it to the Hansel Ford dealership (in Santa Rosa, Ca.) they could not repeat the sound or breaking effect. The first time I heard the noise I thought I hit something. I feel that the inconsistent breaking could pose a safety issue, making it harder to stop, and potentially causing a collision. I called Ford consumer assistance, they gave me case # [XXX], and asked me to return it to the dealer. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497241December 13, 2022
FUEL/PROPULSION SYSTEM
The main fuel line feeding the fuel pump ruptured without warning, causing gas to spray across the engine compartment. The hot engine caused the gas to start cooking off, resulting in a fire in the engine compartment. The fuel line rupture has been confirmed by my Ford dealership.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11497013December 12, 2022
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE
While attempting to accelerate to pass, the engine shut down and a warning displayed to pull over as soon as possible. The engine check light displayed and I only had electric motor operation. There was no power to continue to pass and I was able to return to an open lane and pull off the road without any further incident. I was lucky that the road was fairly open and there was no oncoming traffic. This is the third time this has happened and each time was while attempting to perform rapid acceleration in "normal" hybrid mode.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497018December 12, 2022
ELECTRICAL SYSTEM
The aluminum battery cable is intermittent, which leaves the truck dead. TSB 22-2340 has been issued. IMHO, this should be a mandatory recall. A totally dead hybrid is dangerous!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496708December 9, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, SERVICE BRAKES
While driving in traffic on the highway at about 20-30 mph, traffic in my lane slowed further. In response, I applied what should have been an adequate amount of brake pressure to slow down and stop if needed given the following distance I had left. Initially I progressively applying more braking pressure, but after a ~3 seconds of this I slammed the brake down. Instead, the vehicle did not slow as expected in the following ~5 seconds. Despite having slammed on the brake at that point, the vehicle only then showed the emergency braking alert and emergency braked in addition to my foot being fully down on the brake. However, this was too late as my passenger and I rear-ended a Toyota Tacoma. They and myself have filed against my insurance, so there is an accident on my car report that I know has depreciated my new vehicle’s value. Although I do not currently have the Toyota’s estimate, I believe I can ask the owner or my insurance for this. Previously, I had several rear-ending close calls in the car when in traffic and I knew that I often struggled to slow down at stop lights when they first turn yellow. As a result, I’ve often sped up to beat the red since I knew my vehicle struggles to brake in time. My car is currently being repaired by the closest dealership to my SO, but I no longer trust the vehicle. I believe my hybrid maverick does not adequately mechanically brake since it over relies on the weaker regenerative braking. The dealer has attempted to replicate the issue at this point but my vehicle is available for further inspection upon request. I am happy to answer any additional questions.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11495952December 4, 2022
POWER TRAIN
New incident for me on a recent road trip. I had the check engine light activate once on me back in May when I was on the interstate with cruise set around 75 MPH and I hit the accelerator to go around someone. Just the Yellow/Orange light and it disappeared a day later. On this last trip, same scenario, but the vehicle threw a RED powertrain failure light and went into limp mode. The dash instructed me to pull over when safely possible. Power to accessories(but not HVAC) was on, but drivetrain was not functioning. Luckily, once I got over to the shoulder, I was able to reset the vehicle by doing a complete shutdown of the vehicle. It took a couple of tries, but it came back to life. We were able to continue on with no issues at all other than a Yellow/Orange engine light that disappeared in a couple of hours of continued interstate driving. This has now happened three times total all under the same driving situations.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495894December 3, 2022
ENGINE
The vehicle goes into deep sleep qnd fails to start or do anything
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495735December 2, 2022
SERVICE BRAKES
There's an issue every time I pull in a parking spot or when coming to a slow stop at a red light where there's an abrupt braking issue - I slowly press the brake and it would not slow smoothly sometimes even make a loud noise which sounds like the hydraulic brake all of a sudden working when its supposed to be smooth breaking - this is dangerous as it is random and may come as a surprise when just trying to come to a slow stop. I believe its the transition between the e brakes and the hydraulic brakes its just not smooth at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495395November 29, 2022
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
[XXX]: Got it. And may I ask when you took your vehicle to be seen by Ford Lincoln Fairfield? [XXX]: currently my vehicle is 39,000 miles [XXX]: Nov 14 2022 [XXX]: Thank you! [XXX]: Please allow me 2-3 minutes to research this for you here on my end. [XXX]: ok thank you [XXX]: I am still checking on that for you [XXX], thanks for holding! [XXX]: Sounds good thank you [XXX]: Thank you for holding for me, [XXX]! So that I can best assist you, can you please clarify for me what it is exactly that is occurring with your vehicle? You mentioned that your vehicle will not turn on, is that correct? [XXX]: yes well the truck died while running in the road, while driving suddenly no sign of power or electricity and without warning became unresponsive in every aspect regarding to electricity (Breaks, Steering wheel, Parking break, Transmission, airbags) given the case the truck is hybrid everything stopped working. After that the truck did not start again no ignition total loss of power. [XXX]: Thank you for clarifying that for me, [XXX]. I can only imagine how much of an inconvenience this all must have been for you. I want to also ask, what did Ford Lincoln advise about your warranty coverage when your vehicle was inspected? [XXX]: Well to my disappointment I was told that is was covered the after like 2 weeks they called me back that warranty was not going to cover it [XXX]: So that is unacceptable for me [XXX]: I can understand your disappointment, as having unexpected repair expenses can be quite the burden. If you don't mind me asking, did Ford Lincoln Fairfield provide a reason as to why the warranty would not cover your vehicle's current concerns? [XXX]: No any reason it just said that it was out of the warranty that the bumper to bumper is like 36,000 [XXX]: I mean my truck has an airbag recall and won't be fixes until 2023 according to my research [XXX]: So to me this kind of unsafe vehicle should be bigger than a recall INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495058November 27, 2022
SERVICE BRAKES
The brakes on this vehicle tend to not respond when performing parking lot maneuvers, creeping in traffic, fast food drive-thru, or backing or pulling into garage. At low speeds, the brakes will either not respond when brake pedal is applied or stop very abruptly / grab with a loud clunk sound. Several incidents of not stopping when expected and almost hitting another vehicle or person.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494964November 26, 2022
SERVICE BRAKES
Brakes are inconsistent. Sometimes the brakes will be light resulting in a longer than expected stopping distance. Other tombs the brakes will grab resulting in a jerky stop. The inconsistency makes it difficult to gauge stopping distance and come to a safe and controlled stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494652November 23, 2022
SERVICE BRAKES
When my wife and I were driving in a slow traffic situation I was applying the brakes and it was as if the brakes were not working until all the sudden they locked up. we thought we were going to rear end the vehicle in front of us. This happens to my wife and to myself every time we drive our vehicle, It seems even worse in rainy conditions. (This has been an on going problem since we purchased this vehicle.) We feel very unsafe driving our Maverick and Have been told by the dealership that it is the way the brakes work on the Hybrids. Dealer states they could not duplicate the problem, but from there understanding thats just the way the brakes work on Hybrid Vehicle. No one other then the dealer has ever looked at or inspected our vehicle. It has been a issue since I purchased the Vehicle New, No warning lights, No message, No symptoms or problems prior to the brakes malfunction. This happen every time we drive the vehicle. I am almost 60 years old, I have been driving a long time, and have never had a car brake this way,. Definitely something not right.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494345November 21, 2022
SERVICE BRAKES
I never had this sort of problem with brakes in ANY cars BUT the Maverick Hybird. In low speed (around 5mph) the brake is so unmanageable that I worry every time i park. It's unable to move forward 2-3 inch at a time, it goes to 6-12inch every stops and god knows what number it will go on the next try. This is VERY Dangerous to property and to pedestrian because the driver can't control how far the car will go before stops, even it's in low speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494488November 21, 2022
SERVICE BRAKES
When traveling <10 mph it feels as though you are stepping on the brakes. The normal pressure needed to apply the brakes does not work. Drivers then have to apply significant pressure and the vehicle abrasively stops. The brake issue has already almost led to several fender benders in stop-and-go traffic (e.g. airport pick; heavily-trafficked roads and drive-throughs).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493895November 17, 2022
ELECTRICAL SYSTEM
Many electrical faults caused by a bad wiring harness from the 12 V battery to the fuse block. Battery shows a full 12 volts but faults at the fuse block. Can be jump started, but will not start after ignition is turned off and shows zero dash lights when trying to restart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493748November 16, 2022
VEHICLE SPEED CONTROL, POWER TRAIN, ENGINE
Accelerated to merge onto highway. Vehicle alerted to pull over safely when possible. Internal combustion engine shut off and vehicle "limped" in electric only mode until I could find a spot to park. This all happened while traveling at 70MPH on a busy freeway. Once I shut the vehicle off, I was able to start it again and travel to my nearest dealer. Dealer was unable to diagnose the issue but advised it was safe to drive home to our local dealer. Truck is currently at local dealer being diagnosed. One CEL of note was P0811 (clutch slippage). This truck is nearly brand new with fewer than 12,000 miles on the odometer. I have had similar Check Engine Lights with similar results of not being able to diagnose. However, this incident of power loss at highway speeds with my wife and 3 children in the vehicle was unacceptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493879November 16, 2022
SERVICE BRAKES
Our 22 Maverick is brand new and we are experiencing a breaking issue. At slow speeds, we are dealing with very inconsistent results when we depress the brake pedal which range from feeling as though the vehicle won't stop to abruptly stopping. Many other Maverick owners are posting the same situation on social media and we love our truck except for this issue. Ford has notified it's dealers that they are working on a software fix for this problem but many of us feel that there needs to be a recall since any issue dealing with brakes is a safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492894November 9, 2022
SERVICE BRAKES
Driving northbound on Bertelsen, Eugene, OR 97402. There is a transition from asphalt to concrete with a slight bump 60ft from the stop at the light on Roosevelt. I was traveling 35 and was slowed to 25 mph at that point while actively braking. I went over the transition when the car made a big bang noise like the hybrid system disengaged hard, the tires chirped like the locked up for an instant and then the brake pedal went hard and I rolled into the intersection unable to stop until about half way into the intersection. I called the dealership and they can't look at it for a month and a half and didn't seem to concerned about it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492182November 3, 2022
ELECTRICAL SYSTEM
The vehicle will not crank and has no power. I have been getting the deep sleep notification nearly everyday. The wiring harness seems to be the issue but dealership says they find nothing wrong. Had service 4 times for dead maverick and they have replaced the battery 3 times. The vehicle will only start if I jump it through the hood terminals. If it sits for more that 24-48 hours I have to jump start the vehicle. FordPass app is useless due to being in deep sleep mode all the time. Seems others are having the issue with the wiring harness and C1617e eyelet terminal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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