Ford Maverick Complaints (2022)

618 consumer complaints on file.

#11531485July 10, 2023
AIR BAGS, ENGINE
I got a letter from FORD about a 22C20 Recall of the side curtain airbag. January 2023 And I got a letter in the mail from Ford May 24 2023 and it says your 22C20 recall part is ready. I got an appointment from ford frontier June 1 2023 and when the dealer Service Advisor Jesus Labrada told me sorry, we don’t have a part for airbags. He told me the left side and right-side airbags need to be changed and we have just one side. He doesn’t take my car, he told me please call every 10 days to ask if we have a part or not. June 7 2023 I emailed Michael Marshall about the 22C 20 recall part. Do you have it and I got back to me and he said No part for recall yet. June 2023, I got another letter from Ford and Customer Satisfaction Program 22B39 about the vehicle, it may be possible a 12V battery connection may become loose, resulting in a no- start condition. June 2023, I got another letter from Ford about 23S27 on your vehicle, the engine could fail prematurely, in the event of an engine failure. And the letter says part may be available October 2023. Right now, I am not using this car, it’s just sitting in my driveway. It’s not safe for me, if engine fails and if I crash airbags are not working, I don’t want to make a risk to get me or someone else in the car to get a injury or die. I would like to return this Ford Maverick Truck for a full refund.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530318July 4, 2023
SERVICE BRAKES
* Grabby brakes at low speed and light braking. * it makes slow speed braking unpredictable. You push on the brakes and get very little braking, add more brakes and still very little braking, add more pressure and then suddenly you get extreme braking like slamming on the brakes. Brakes are not progressive at low speed. * Yes I've taken it to the ford dealer (Team Ford Lincoln in Las Vegas) at least 3 times for unrelated issues and every time I complain about the unpredictable braking and every time they claim they can't reproduce the issue. The Last time I even email them the ford service bulletin 22-2493 which talks about the Exhaust Gas Recirculation sensor and they say this sensor can contribute to brake grab. But even after they replaced the EGR sensor I still have gotten low speed brake grab. * I have over 30,000 miles on the truck now and the low speed brake grab has remained exactly the same since I bought it new. It happens probably once a week. Some additional info. Video about the issue. https://youtu.be/Fy7DRygWvG0 Forum post talking about the issue. https://www.mavericktruckclub.com/forum/threads/tsb-22-2493-issued-for-2-5l-hybrid-maverick-grabby-brakes-at-or-below-6-2-mph.24977/ Ford need to address this issue because the inconsistent brakes in parking lot speeds is a serious problem that needs to be acknowledged and fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530236July 3, 2023
ENGINE, ELECTRICAL SYSTEM
The contact's son owns a 2022 Ford Maverick. The contact stated that the vehicle failed to start after several attempts. There was no warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed; however, the dealer had not provided the diagnostic information to the contact and stated that they had ordered the parts for an unknown repair. The manufacturer was notified of the failure and informed the contact that the VIN was included in Ford Campaign Number: 22B39, which she related to the failure. The manufacturer then followed up with the dealer. The vehicle was not repaired. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529195June 27, 2023
SERVICE BRAKES
Going at low speeds the brakes will lock up instantly. It happens completely randomly and can’t be predicted. I have cars beeping constantly in traffic when the car slams to a stop instantly. Also difficult to park or pull out safely after braking if they don’t unlock vehicle crawls out into traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528665June 24, 2023
SERVICE BRAKES
The brakes become stiff at low speeds especially when used frequently like stop or go traffic. The brakes will become stiff then unresponsive followed by a jolting grab by the breaks. There have been a few close calls parking and rolling to a stop and having the breaks being unresponsive. the problem is recurring and intermittent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527933June 20, 2023
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE
Parked in front of garage turn off and knew something was not right. truck loss all power . was dead ,,completely dead. The next day I was leaving for a trip. called for tow and tow could not jump it. truck would not go into neutral. Hybrid electric transmission would not go into neutral. I left for trip came back and still dead. had to call for another tow, tried to jump will not jump or turn over. would not go into neutral. could not push truck or unlock or turn steering wheel. this is a major safety issue. If you kid is in the truck you can not open the truck. If the truck is on fire and your kid is in the truck. you can not open the truck!. if the truck died at Rail road track. died on freeway , or when in traffic your doomed. It had to be put on four wheel dolly and towed to dealer at dealer over 30 days. still has a fire recall ford does not have a fix for. heat exchanger, hybrid cable, battery changed and dont feel safe to drive it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526853June 13, 2023
SERVICE BRAKES
When coming to a complete stop at low speeds, the vehicle suddenly lurches forward unexpectedly which may cause an accident. It's not consistent, so it catches you off guard when it happens. I'm concerned that this may cause me to hit a another car or worse yet a pedestrian crossing an intersection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525488June 5, 2023
ELECTRICAL SYSTEM
I cut the car off for a few minutes to help another driver on the side of the road. When I returned, nothing would work. I could not start the vehicle, the emergency lights would not work, no lights or screens would work, I could not get the vehicle out of park or disengage the steering lock so I could push it to the side of the road. There were no warning lights or notifications prior to this happening. This car has 11,000 miles on it and is still under warranty. The only anomaly I noticed is that the radio stopped working some time before this happened. I did notice the odor of electrical overheating when I got out of the car. Having an immobile car on the side of the road with no warning lights is, in my view, a gross safety problem. I have returned it to Ford, but they cannot say even when they will diagnose it. In the meantime, I am without transportation and have had to rent a vehicle at my own expense.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525174June 3, 2023
ENGINE, POWER TRAIN
As I was driving and began to slow down the vehicle switched from gas to electric driving and during the transition the entire vehicle started shaking excessively. As it happened it felt like the engine or transmission was the cause of the shake. This has happened 4 times randomly so far.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525175June 3, 2023
UNKNOWN OR OTHER
The Ford Maverick rear view camera is dangerously laggy - it will freeze several times during backing. It also washes out in bright sun. I consider this a dangerous feature that should be addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524821June 1, 2023
ELECTRICAL SYSTEM
Car electrical system was completely dead at only 9500 miles and required a jumpstart and battery replacement
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524712May 31, 2023
SERVICE BRAKES
Vehicle seems to have a problem with the brakes engaging when trying to stop. Will have it inspected soon to see why. But has gotten me close to hitting other cars at times because when trying to ease into a stop or simply move up in line brake won't engage for a bit then all the sudden engage and will jerk the vehicle from the sudden stop. And happens frequently
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524415May 30, 2023
SERVICE BRAKES
The contact owns a 2022 Ford Maverick. The contact stated while driving at various speeds and depressing the brake pedal, the brakes were grabbing, causing the vehicle to abruptly stop. The vehicle was taken to the local dealer who performed a software update under an unknown TSB; however, the failure persisted. The local dealer was notified of the failure, but no additional assistance was provided. The manufacturer was not notified of the failure. The failure mileage was 20.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523725May 24, 2023
ELECTRICAL SYSTEM
No power to vehicle. Had this occurred anywhere else (as I was very close to my home) I would have been stranded, or possibly gotten into an accident had it occurred on the Highway. No technician has inspected it yet, as it just happened this morning. Upon looking into what the issue could be, I quickly identified that this seems to be an incredibly common, almost ubiquitous issue with the Ford Maverick XLT Hybrid and without the resources necessary to fix the issue, I have no recourse. This vehicle is just over one year old and I feel that this is unacceptable, especially for a vehicle so reliant on electricity.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523662May 24, 2023
AIR BAGS, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC
The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: NHTSA Campaign Number: 22V594000 (Air Bags) and 22V730000 (Exterior Lighting, Service Brakes, Hydraulic) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523373May 23, 2023
POWER TRAIN
5/21/2023 8:45pm Driving south on I-15 through Temecula, a “Service Vehicle Soon” warning showed up on display, I pushed “OK” to clear the message and then “Shift Sys Fault” warning showed up while the gear selector showed a flashing “D” 8:48pm (see Ford Pass app) mileage 5,286 Then “Powertrain Malfunction / Reduce Power” warning showed up and the truck started to lose speed. I put the Emergency Flashers on and started to maneuver to the right lane. The truck continued to lose power and the truck kept slowing even though I depressed the accelerator to try to increase speed and keep up with the freeway traffic so I could safely pull off the freeway onto the right shoulder. The gear selector was now flashing “P” even though we were going over 50 MPH. I turned the selector knob clockwise to try to move to “D” fearing that the transmission would self-destruct if it did engage Park. The selector did seem to change to D, still flashing, but I couldn’t say if it stayed there for sure because I was too busy avoiding traffic to get off the freeway. As I pulled onto the shoulder continuing to slow, the emergency brake engaged and the transmission shifted into Park while we were still moving at approximately 5 to 10 MPH and the truck skidded abruptly to a stop making grinding noises. The transmission would not shift out of Park and the parking brake would not release. Note: This Maverick experienced many similar "Shift Sys Faults" errors several months ago although never while the truck was moving. Ford replaced the transmission on Dec 5, 2022 and the vehicle was operating normally until this event. Ford file CAS-38767629-B5P4Y1 9:28pm When Ford Emergency Service advised no help was coming, I turned the key on and I was able to shift the transmission to Drive and continue home. In previous events, after waiting 20-30 mins the fault would clear and the transmission and parking brake would function again. We continued home, 39 miles, without incident. Faults attached
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523284May 22, 2023
SERVICE BRAKES
Brakes grab abruptly at slow speeds. This doesn't occur every time but when it does occur it can be significant enough to launch an unfastened dog into the front console. At times it feels like the car wants to lunge forward for a second then the brakes grab as if they are locking up. This only occurs at slow speeds like in a parking lot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523081May 21, 2023
SERVICE BRAKES
Braking issue at slow speed , jerky and unpredictable especially in reverse. hard to duplicate on demand but not real comfortable with this, going to dealer for updated resolution. But I've heard of bad feedback on results from others in my maverick owners club. I am hoping for a more permanent fix for our family investment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521469May 11, 2023
VEHICLE SPEED CONTROL
The contact owns a 2022 Ford Maverick. The contact stated while her husband was driving 60 MPH and entering the interstate highway, the accelerator pedal was depressed but the vehicle failed to accelerate. The vehicle instead decelerated to 40 MPH. The contact stated that the driver safely exited the roadway. The driver was able to park on the side of the road. The vehicle was not drivable. The contact towed the vehicle to the local dealer, but the mechanic was unable to duplicate the failure. The vehicle continued to experience the failure. The contact took the vehicle back to the local dealer, but the mechanic was unable to duplicate the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521135May 9, 2023
AIR BAGS
The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 22V594000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and a case was opened. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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