Ford Freestar Complaints (2005)

886 consumer complaints on file.

#11071568February 7, 2018
SEATS
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE REVERSING OF THE DRIVEWAY, A METAL-TO-METAL SOUND EMERGED FROM THE THIRD ROW OF SEATS IN THE VEHICLE. THE SHEET OF METAL HOLDING THE BASE OF THE SEAT CORRODED AND FRACTURED, SENDING THE SEAT FORWARD WHERE TWO OF THE CONTACT'S CHILDREN WERE SEATED. THE DEALER AND INDEPENDENT MECHANIC DID NOT DIAGNOSE THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 210,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071613February 7, 2018
STRUCTURE:BODY
REAR HATCH DOOR WHEN OPENED IMMEDIATELY CLOSES, WIFE WAS TRAPPED IN THE DOOR AND HAD TO BE HELPED TO REOPEN THE DOOR BY A PASSING MAN. STATIONARY IN A PARKING LOT
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11058175January 3, 2018
POWER TRAIN
VEHICLE WAS ONCE UNDER RECALL FOR TORQUE CONVERTER BUT ACTUAL PROBLEM IS WATER SEEPING INTO THE PCM. THE VEHICLE SUDDENLY HAS SHIFTING PROBLEMS, SUDDENLY LOSES ALL POWER WHILE DRIVING, SOMETIMES WON'T GO INTO GEAR AT ALL, AND KNOCKS AND SHUDDERS VERY INTENSELY WHILE ACCELERATING. THE VEHICLE PERFORMS ALL THESE WHILE DRIVING OR STATIONARY ON ALL STREETS AT ALL SPEEDS. THE PROBLEM INITIALLY IT INTERMITTENT AND PROGRESSIVELY GETS WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055847December 21, 2017
ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION, EXTERIOR LIGHTING
HEADLIGHT LENSES HAVE FADED REAL BAD, MAKING IT UNSAFE TO DRIVE AT NIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051459November 30, 2017
ELECTRICAL SYSTEM
WE OWN A 2005 FORD FREESTAR. THE SLIDING DOOR LOCK FAILED ON PASSENGER SIDE AND COULD NOT BE UNLOCKED ELECTRONICALLY OR MANUALLY. THE LOCAL FORD MECHANIC STATED THAT THE COST TO REPAIR WAS $600+ FOR PARTS & $300 FOR LABOR TO FIX. APPROXIMATE FAILURE MILEAGE WAS 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022486September 9, 2017
POWER TRAIN, VEHICLE SPEED CONTROL
MY VAN JUST SUDDENLY LOST ALL DRIVE POWER. IT WONT GO FORWARD OR BACK. IT SHUDDERS AND DOESNT ACCELERATE PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015957August 17, 2017
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT BOTH REAR SLIDING DOORS DID NOT WORK AND FAILED TO OPEN MANUALLY. THE FAILURE MADE IT A SAFETY HAZARD FOR REAR PASSENGERS IN THE EVENT OF AN EMERGENCY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 199,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015267August 14, 2017
POWER TRAIN
TRANSMISSION GOES IN AND OUT OF GEAR WHEN WARM. SHIFTS PERFECTLY UNTIL WARM. FORD MINIVAN TRANSMISSIONS ARE SO BAD!!! WHY??? FORD FIX MY TRANSMISSION!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010472July 25, 2017
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHEN STOPPED AT A GROCERY STORE, THE REAR PASSENGER SIDE DOOR WAS LOCKED AND FAILED TO UNLOCK BOTH FROM THE INTERIOR AND FROM EXTERIOR. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER SHERWOOD OF SALISBURY LOCATED AT 1902 N SALISBURY BLVD, SALISBURY, MD 21801; 866-341-4841 WAS CONTACTED AND CONFIRMED THAT THEY WERE UNAWARE OF THE FAILURE AND NEEDED TO BE INSPECTED. THE DEALER ALSO STATED THAT THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-392-3673. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WERE TWO RECALLS BUT NO RECALL FOR THE FAILURE. A CASE NUMBER WAS PROVIDED: CAS-12779247-C5Y2K4. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005361July 14, 2017
POWER TRAIN
WHILE DRIVING DOWN A CITY ROAD AT ANY SPEED, RPMS WILL SUDDENLY INCREASE SLIGHTLY, THEN VEHICLE WILL DROP IN RPMS CREATING A SOUND SIMILAR TO A HORSE NEIGHING. SOMETIMES VEHICLE WILL LOOSE ALL MOTOR POWER, WHICH WILL REQUIRE A SHIFT INTO NEUTRAL, TURNING OFF KEY THEN TURNING ON KEY, RESTARTING ENGINE. THIS WILL TYPICALLY HAPPEN WHEN TURNING ONTO A ROAD FROM A DEAD STOP, OR WHEN GOING UP HILL. THIS IS AN ON GOING ISSUE SINCE PURCHASE OF THE VEHICLE. VEHICLE WAS PURCHASED VIA SIDE OF ROAD DEAL ON 6/14/2017, AT 189,000 MILES. VEHICLE IS NOW AT 190000. IN FIELD OF "WHEN DID THIS HAPPEN DATE WILL BE PURCHASE DATE. HARD TO PROVIDE DOCUMENTATION SINCE VIDEO WOULD BE BETTER TO PROVIDE PROOF OF PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004066July 10, 2017
POWER TRAIN
ON JUNE 5TH 2017 WE HIT A DEER WITH OUR VAN ON THE DRIVERS SIDE. AFTER THE DEER HIT THE VAN THE DEER SPUN AROUND AND WENT UNDER THE VAN. THE VAN WAS DRIVEABLE AND THERE WEREN'T ANY FLUIDS LEAKING. ON OUR WAY HOME THAT SAME NIGHT WHEN YOU WOULD GET UP TO 60 MILES PER HOUR IT WOULD JERK REALLY BAD IN THE TRANSMISSION. WELL WHEN WE HAD THE DAMAGE ON THE SIDE OF THE VAN FIXED WE HAD THEM LOOK AT IT. THEY COULDN'T FIND THE PROBLEM THEN. WE TOOK IT BACK TO THEM AGAIN AND IT WAS GETTING WORSE. THEY FIGURED OUT THAT IT MOW HAD A BAD TORQUE CONVERTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003623July 7, 2017
POWER TRAIN
TORQUE CONVERTER AND OUTPUT SHAFT. WHEN ACCELERATING INTERNAL SHAFT SPLINES SOUNDS STRIPPED WITH NO POWER TO GO . TACHOMETER IN TAKE OFF REVES UP WHEN CHANGING GEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10720930June 21, 2017
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE, ENGINE, POWER TRAIN
2005 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP AND UNRESOLVED VEHICLE PROBLEMS. *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD THE CONSUMER STATED THE CHECK ENGINE LIGHT REMAINED ON AFTER MULTIPLE REPAIRS WERE MADE. THE VEHICLE WOULD ALSO STALL. THE TORQUE CONVERTER WENT OUT AND THE VEHICLE HAD TO BE TOWED. THE VEHICLE WAS TRADED IN. *JS *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000498June 21, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE LUNGED FORWARD AND FAILED TO ACCELERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993953June 8, 2017
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT THE LOCKS ON THE VEHICLE DOORS BECAME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,145.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994030June 8, 2017
POWER TRAIN
VEHICLE WAS MAKING A SOUND KIND OF LIKE A MISFIRE IN THE AIR INTAKE OR BACK FIRE IN THE EXHAUST. LISTENED SEVERAL TIMES AND SOUNDED LIKE THE NOISE WAS ACTUALLY COMING FROM UNDER THE VEHICLE. TOOK IT FOR A DIAGNOSIS TO J&A TRANSMISSION IN MORRIS, IL THEIR DIAGNOSIS WAS IT'S THE TORQUE CONVERTER WHICH IS A RECALL FOR THIS YEAR MAKE AND MODEL BUT FORD IS UNWILLING TO HELP US BE SAFE AND REPAIR THE ISSUE SINCE OUR VIN ISN'T LISTED IN THEIR SYSTEM FOR THE RECALL. NHTSA ISSUED THE RECALL FOR ALL 2004-05 MODELS. SEE PE09-033
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991157May 23, 2017
SEATS
"REAR SEAT LATCHES SUBJECT TO CORROSION". AFTER ORIGINAL SALE, THIS VAN WAS MODIFIED BY RIDE-AWAY(RICHMOND) TO TRANSPORT WHEELCHAIR-DEPENDENT PASSENGERS IN THE REAR AREA. THE ENTIRE FLOOR OF THE VEHICLE WAS LOWERED, FUEL TANK ETC. MOVED TO BELOW REAR SEAT AREA, AND A HINGED BENCH SEAT WAS INSTALLED OVER THE SPARE TIRE COMPARTMENT. THE ORIGINAL REAR SEATS NO LONGER EXIST, NOR DO THEIR ATTACHING POINTS. THE CAR WAS SERVICED AT BATTLEFIELD FORD, MANASSAS, VA., ON AT LEAST THREE OCCASIONS WHEREIN THEY WERE REQUESTED TO REMOVE THIS VEHICLE FROM THE REAR SEAT LATCH REPLACEMENT RECALL. BATTLEFIELD FORD HAS ELECTED NOT TO COMPLY, AND I KEEP GETTING NOTICES OF NON-COMPLIANCE WITH THE RECALL. HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983716May 5, 2017
STRUCTURE:BODY, SEATS
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE ATTEMPTING TO MOVE THE THIRD ROW SEAT BACK INTO AN UPRIGHT POSITION, THE SEAT FAILED TO LATCH. THE CONTACT FOUND THAT THE METAL AROUND THE SEAT LATCH WAS RUSTED. THE CONTACT THEN NOTED THAT THE REAR WHEEL WELLS ALSO SHOWED SEVERE RUST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT SPOKE TO A DEALER WHO STATED THAT THEY WERE AWARE OF THE ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 162,015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980123April 24, 2017
POWER TRAIN
WHILE DRIVING THE RPM WOULD DROP TO ZERO AND NO POWER WOULD GO TOWARDS MOVEMENT. THEN RPM WOULD SUDDENLY JUMP TO OVER 1500 CAUSING MY VAN TO LURCH AND JUMP EVEN WHILE BRAKE WAS APPLIED. I WAS DRIVING WITHIN THE CITY, SPEED OF 30 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969356March 29, 2017
ENGINE
WHEN IT'S RAINING OR WET SNOW OUTSIDE THE VAN STARTS TO CHUG. THIS CAUSES THE VEHICLE TO HAVE LOSS OF POWER AND IT BECOMES JERKY. THE ENGINE LIGHT STARTS TO FLASH. IT ONLY DOES THIS WHEN IT'S WET OUTSIDE- IT HAPPENS ON THE FREEWAY, DIRT ROADS, PAVED IN TOWN ROADS.... I'M SURE IT IS THE ELECTRICAL BOX UNDER THE HOOD GETTING WET FROM A MANUFACTURE OVERLOOK- I'VE READ THIS WAS AN ISSUE AND BECAUSE IT HASN'T CAUSED A DEATH IT'S NOT SOMETHING FORD HAS TO FIX? I HAVE CHILDREN AND I WILL NOT ALLOW MY FAMILY TO BE A LOSS BECAUSE OF A MANUFACTURE ISSUE. FORD SHOULD BE PAYING FOR THE FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Freestar