Ford Freestar Complaints (2005)

886 consumer complaints on file.

#11366514October 26, 2020
POWER TRAIN
TL* THE CONTACT CALLED ON BEHALF OF HIS GRANDMOTHER WHO OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE TRANSMISSION TEMPERATURE WARNING LIGHT ILLUMINATED AS THE VEHICLE LOST MOTIVE POWER AND BEGAN TO JERK. THE CONTACT ATTEMPTED TO DEPRESS THE ACCELERATOR PEDAL HOWEVER, THE VEHICLE FAILED TO ACCELERATE. A POLICE OFFICER ASSISTED WITH PUSHING THE VEHICLE TO THE SHOULDER OF THE ROADWAY. THE VEHICLE WAS TURNED OFF, RESTARTED, AND OPERATED AS INTENDED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN) AS A POSSIBLE SOLUTION HOWEVER, THE VIN WAS NOT INCLUDED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359845September 18, 2020
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE WOULD NOT MOVE. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE AND TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE PCV VALVE WAS REPLACED. THE FAILURE RECURRED WITH THE VEHICLE NOT ACCELERATING FROM A STOPPED POSITION. THE VEHICLE WAS TAKEN TO BELL FORD (1200 NJ-27, COLONIA, NJ 07067 (732) 388-6900) AND REPAIRED UNDER NHTSA CAMPAIGN NUMBERS: 12V006000 (POWER TRAIN) AND 13V081000 (SEATS). THE CONTACT STATED THAT WHILE PERFORMING THE RECALL REPAIRS, THE LUG NUTS WERE DAMAGED. THE DRIVER'S AND PASSENGER'S SIDE AXLES WERE FRACTURED, THE OIL PAN WAS DAMAGED, AND POWER STEERING LINES WERE ALSO DAMAGED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS REPAIRED. WHILE DRIVING HOME, THE FAILURE RECURRED. THE DEALER DECLINED TO SERVICE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER CONTACTED THE SAME DEALER AND WAS INFORMED THAT THE VEHICLE HAD NOT BEEN REPAIRED UNDER THE RECALLS. THE CONTACT WAS OFFERED NO ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352296August 31, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING AND ACCELERATING, A KNOCKING NOISE OCCURRED COMING FROM THE FLEX PLATE AND TORQUE CONVERTER. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO PARK FORD (400 WEST AVE, TALLMADGE, OH 44278), AND WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TORQUE CONVERTER AND FLEX PLATE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 128,310.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329840June 20, 2020
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
3 WEEKS AGO MY FAMILY AND I WAS ALMOST KILLED BY A SEMI-TRUCK ON THE HIGHWAY OUR VEHICLE JUST GAVE OUT IN THE MIDDLE OF THE HIGHWAY I THEN STARTED DOING RESEARCH ON MY VEHICLE I THEN REPORTED THE VEHICLE TO THE SAFETY VEHICLE COMPLAINT AND WAS CONTACTED BY A STAFFING TOOK MY VEHICLE TO THE SAID PLACE IN EL PASO TX CASE FORD MY VEHICLE HAS BEEN DETAINED FOR OVER 2WEEKS THE GENTLE MEN [XXX] A WORKER OF CASA FORD HAS BEEN VERY RUDE AND RELUCTANT TO ACTUALLY SERVICE MY VEHICLE HE SAID THE VEHICLE WOULDN'T FAIL AT SOME POINT IT FINALLY FAILED I ALSO JUST PURCHASED A NEW BATTERY I JUST BOUGHT A WEEK PRIOR TO THE ACCIDENT AND [XXX] SAID THE BATTERY I HAD WAS NO GOOD WHICH IS NOT TRUE AND CHARGED ME 200 FOR A NEW BATTERY I FEEL THAT CASA FORD IS NOT TRYING TO RESOLVE THE ISSUE WITH MY VEHICLE I'M DISABLED AND MY CHILDREN AS WELL THE SAID HE DOESN'T KNOW WHAT IS WRONG THAT IT MAY BE THE TRANSMISSION BUT SOMETHING IS BROKEN AND NOT SHOWING UP WHAT CAN OUR FAMILY LEGALLY DO WE HAVE NO VEHICLE 7000 DOWN THE DRAIN PL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329451June 17, 2020
POWER TRAIN
DRIVING DOWN ROAD AND WITH NO WARNING LOST POWER PULLED OVER AND STOPPED STARTED CAR FINE BUT WOULDN'T GO EITHER FORWARD OR REVERSE WHEN I CHECKED FLUID IT WAS OVERFILLED BUT I HAD NOT ADDED OR REPLACED ANY FLUID SPOKE WITH FORD DEALERSHIP AND WAS TOLD THERE WAS RECALL ON THIS ISSUE BUT WHEN I ENTER VIN# INTO COMPUTER SAYS 0 RECALL ELIGIBLE VEHICLE HAS 115000 MILES TORQUE CONVERTER RECALL JUDGMENT 2012 FOR LIFETIME OF VEHICLE I WAS DRIVING AT 55 MPH ON A BUSY HIGHWAY CREATING VERY UNSAFE SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329087June 15, 2020
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
CRUISE CONTROL DOESN'T WORK, TRANSAXLE ISSUE-LIGHT FLASHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326645May 30, 2020
POWER TRAIN
I WAS ALMOST HIT BY A ANOTHER VEHICLE WHEN MY VEHICLE TORQUE CONVERTER GIVEN OUT ON MY FAMILY AND ME. IT STARTS BUT WILL NOT SHIFT IN TO GEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325972May 26, 2020
SEATS
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHEN THE LATCH WAS RELEASED TO SECURE THE REAR SEAT, THE LATCH FAILED ALLOWING THE SEAT TO FALL. THE DEALER ANDERSON FORD OF GRAND ISLAND (120 N DIERS AVE, GRAND ISLAND, NE 68803, (308) 384-1700) WAS CONTACTED AND INFORMED OF THE FAILURE HOWEVER, THE VEHICLE HAS NOT DIAGNOSED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V081000 (SEATS) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 240,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325136May 19, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT AT START-UP THE VEHICLE STARTED AS INTENDED HOWEVER, WHEN THE GEAR SHIFTER WAS SHIFTED FROM PARK INTO DRIVE, THE VEHICLE FAILED TO RESPOND. THE GEAR SHIFTER WAS SHIFTED INTO OTHER GEARS HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE VEHICLE DROVE AS INTENDED THE PREVIOUS DAY. A VIN SEARCH RESULT SHOWED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN). THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. ADDITIONALLY, IT BECAME DIFFICULT TO START THE VEHICLE INTERMITTENTLY. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324406May 13, 2020
STRUCTURE:BODY, POWER TRAIN, SEATS
I WROTE ON THIS YESTERDAY BUT DID SOME MORE RESEARCH ON THIS VEHICLE. THERE HAVE BEEN NUMEROUS RECALLS ON THESE TYPE OF VEHICLES. RECALL #12V006000 ON THE TORQUE CONVERTER OUTPUT SHAFT. RECALL BEGAN AUGUST 9 2012. THIS IS A SERIOUS MATTER I JUST RECENTLY PURCHASED THIS VEHICLE TO TAKE MY 8 GRANDCHILDREN AROUND. NOW I WON'T EVEN PUT THEM IN IT. I ALSO FOUND OUT THERE WAS A RECALL ON THE BACK SEAT. RECALL # 13V081000. THIS IS ALSO A PROBLEM WHEN YOUR HAULING AROUND CHILDREN. THE UNDERCARRIAGE OF THE VEHICLE IS REALLY RUSTY. I WISH I WOULD OF NEVER BOUGHT THIS VEHICLE. IT SURE IS GOING TO BE A MONEY PIT FOR SURE. IT ONLY HAS 141000 MILES ON IT. VERY SAD THAT FORD COULD MAKE SUCH A UNSAFE VEHICLE. I BOUGHT THE VEHICLE AND IT SEEMED FINE. 5 DAYS INTO OWNERSHIP THE TORQUE CONVERTER LIGHT CAME ON WHILE I WAS DRIVING IT. DROVE IT BACK HOME AND STARTED READING ABOUT HOW FORD HAS A RECALL ON THIS SITUATION AND NOW I'M AFRAID TO DRIVE IT ANYMORE. THIS SITUATION ON THESE TRANSMISSION HAS GONE TO COURT AND FORD LOST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324345May 12, 2020
STRUCTURE:BODY, POWER TRAIN
WHILE YOU ARE DRIVING THE VEHICLE. THE VEHICLE HAS SOMETHING WRONG WITH THE TRANSMISSION. I LOOKED UP FORD RECALLS AND IT STATES THAT THIS TYPE OF VEHICLE HAS BEEN RECALLED FOR TRANSMISSION PROBLEMS. TORQUE SOMETHING THING. THE VAN HAS ONLY 141000 MILES AND IS RUSTED SEVERELY UNDERNEATH IT. VERY SAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324180May 11, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITHOUT WARNING. DUE TO THE FAILURE, THE CONTACT HAD TO PUSH THE VEHICLE MANUALLY OFF TO THE SIDE OF THE ROAD. THE CONTACT'S FATHER USED A TRAILER TO TOW THE VEHICLE BACK TO HIS RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED. A DEALER WAS NOT CONTACTED. THE CONTACT REACHED OUT TO THE MANUFACTURER HOWEVER, THEY WERE UNABLE TO PROVIDE ANY ASSISTANCE. UPON INVESTIGATION, THE CONTACT LINKED HIS FAILURE TO NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN) HOWEVER, HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 235,000. *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322516April 28, 2020
POWER TRAIN
I WAS IN WEST VIRGINIA GOING UP A MOUNTAIN AND MY TRANSAXLE LIGHT CAME ON. I BARELY MADE IT UP THE MOUNTAIN ON THE INTERSTATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321308April 16, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE VEHICLE WAS PUSHED OUT OF THE ROADWAY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT A ROD FRACTURED INSIDE OF THE TORQUE CONVERTER WHICH CAUSED THE VEHICLE TO NOT BE ABLE TO GO FORWARD OR IN REVERSE. THE VEHICLE WAS REPAIRED OUT OF POCKET AT A COST OF $1,857.00. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN). NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 154,591.*BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292356December 31, 2019
POWER TRAIN
JUST RECENTLY BOUGHT 05 FORD FREESTAR VAN, 3 MONTHS AGO IN MY DRIVEWAY IT REFUSED TO GO FORWARD, I PARKED IT BECAUSE I HAD SOMETHING ELSE TO DRIVE. MORNING OF DECEMBER 30, 2019 MY OTHER AUTOMOBILE TIMING CHAIN BROKE SO I'VE BEEN TRYING FRANTICALLY TO FIX THIS VAN, I'VE REPLACED AIR CLEANER SENSOR, THROTTLE BODY SENSOR, AND SPEED SENSOR. NOTHING. I HAVE REVERSE BUT NO DRIVE, ENGINE SEEMS TO RUN FINE. SO I CHECKED FOR RECALLS. I JUST DON'T KNOW IF MANUFACTURER IS STILL LIABLE. 05 FORD FREESTAR VAN, MILES 211375, VIN#[XXX]. MY NAME: [XXX] IF YOU NEED ANYTHING ELSE PLEASE LET ME KNOW. I DON'T KNOW HOW THIS PROCESS WORKS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281677November 21, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
WHEN DRIVING THERE IS A CLICKING FROM THE FRONT END AND FEELS LIKE TRANSMISSION SLIPPING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278632November 7, 2019
POWER TRAIN
JANUARY 2015 WENT TO ACCELERATE FROM STOP AT TRAFFIC LIGHT, INDICATOR LIGHT ON DASH CAME ON TRANSMISSION WENT INTO LIMP MODE.HAD VEHICLE TOWED NEEDED A TRANSMISSION REBUILD WITH TORQUE CONVT. HAD 177K AT THAT TIME AT COST OF $2700.00. OCTOBER 2019 SIMILAR SITUATION OCCURRED NO WARNING LIGHTS NO SLIPPING, BANGING OR ANYTHING OUT OF THE ORDINARY. STOPPED AT TRAFFIC LIGHT, WENT TO ACCELERATE AND CAR FELT AS IF IT WAS IN NEUTRAL. HAD CAR TOWED TO TRANSMISSION SHOP, WAS TOLD IT WILL NEED A REBUILD WITH ANOTHER TORQUE CONVT. AT APPROX. SAME COST. VEHICLE NOW HAS 233K MILES ON CLOCK. THIS VEHICLE HAS BEEN A REAL RELIABLE ASSET TO OUR FAMILY. THIS TRANSMISSION LASTED ALMOST 5 YEARS WITH APPROX. 56K MILES. I WOULD LIKE TO PURCHASE ANOTHER FORD , BUT CONCERNED ABOUT THE DRIVE TRAIN AS I DRIVE THIS VEHICLE VERY EASY. THANK YOU FOR LOOKING INTO THIS CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233431July 19, 2019
SERVICE BRAKES, POWER TRAIN, VEHICLE SPEED CONTROL
THEIR IS 5 RECALLS ON MY VAN THAT I PULLED UP ON NHTSA AND THE FORD COMPANY IS SAYING THEIR IS ONLY ONE RECALL AND I'M HAVING SERIOUS ISSUES WITH THIS VAN AND I WAS DRIVING THIS VAN AND IT IS LOSING POWER WHEN DRIVING IT. I NEED UR HELP PLEASE. MY NUMBER IS (XXXXX) PLEASE LEAVE ME A MESSAGE SO I CAN CALL U BANK THANKS REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230410July 9, 2019
SEATS
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE THE CONTACT'S SPOUSE WAS DRIVING AT AN UNKNOWN SPEED, AN UNUSUAL NOISE WAS HEARD FROM THE THIRD ROW SEAT AREA. THE DRIVER CHECKED AND FOUND THAT THE THIRD ROW SEAT ANCHOR ASSEMBLY WAS CORRODED AND FELL OUT, WHICH CREATED A HOLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS REFERRED TO THE NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228989July 2, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE SWITCHING THE SHIFTER INTO GEAR, THE TRANSMISSION WOULD NOT IMMEDIATELY CHANGE GEARS. THE DRIVER HAD TO SWITCH THE SHIFTER MULTIPLE TIMES BEFORE THE GEAR WOULD CHANGE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 120,000. *BF THE CONTACT HAS STATED THAT A NEW TRANSMISSION HAS BEEN ORDERED AND HAS BEEN REMANUFACTURED WITH CORRECTED PARTS AND HAS ALREADY BEEN INSTALLED. *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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