Ford Focus Complaints (2014)

2,661 consumer complaints on file.

#11063418January 18, 2018
UNKNOWN OR OTHER
WHILE I WAS DRIVING TO WORK TODAY. ON 1/17/2018 MY TRANSMISSION FAULT LIGHT WHEN ON WHILE IN MOTION AND WHEN I STOPPED THE CAR, SHUT IT DOWN, AND RESTARTED IT IT WHEN OFF BUT CAME RIGHT BACK ON. IS THERE A RECALL FOR TRANSMISSIONS ON FORD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063290January 17, 2018
ELECTRICAL SYSTEM
I RECENTLY BROUGHT MY 2014 FOCUS IN TO THE DEALER, BECAUSE THE TRUNK WOULD NOT OPEN. ACCORDING TO THE FORD DEALER, THIS IS A KNOWN ISSUE, AND THE WIRING NEEDED TO BE REPLACED. ALTHOUGH I PAID THE WHOPPING $421.30 FOR THE REPAIR, INCLUDING A $120 DIAGNOSTIC FEE, I FEEL THAT FORD SHOULD TAKE RESPONSIBILITY SINCE THIS IS A KNOWN ISSUE UNRELATED TO NORMAL WEAR AND TEAR ON A VEHICLE AND ISSUE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063412January 17, 2018
FUEL/PROPULSION SYSTEM
THE CAR IS STUTTERING WHEN IT GOES FROM 0-45, STUTTERING WHILE PARKED, AT YA LIGHT/ STOP SIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062852January 15, 2018
POWER TRAIN
THE VEHICLE LOST THE ABILITY TO REVERSE (PARKING LOT), AND THE TRANSMISSION LURCHES WHILE SHIFTING GEARS (STREET/HIGHWAY). I TOOK IT TO THE SERVICE DEPARTMENT OF MY FORD DEALER, AND THEY SAID IT IS THE TCM MODULE -- THE SAME PART THAT IS THE SUBJECT OF A CLASS ACTION LAWSUIT. I'M AFRAID TO DRIVE THE VEHICLE BECAUSE EVERYONE WHO HAS THIS ISSUE SAYS IT RECURS AFTER FORD RE PROGRAMS THE TCM, WHICH DOES NOT FIX THE PROBLEM WHICH GETS PROGRESSIVELY WORSE, OFTEN LOSING POWER ON THE HIGHWAY OR THE STEERING WHEEL LOCKING. I DON'T TO KEEP HAVING TO DRIVE THIS VEHICLE UNTIL ENOUGH PEOPLE DIE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062810January 15, 2018
UNKNOWN OR OTHER
FORD HAS SAFETY RECALL FOR FAULTY DOOR LATCHES AND DEALERSHIP STATES 1 TO 2 MONTH BACK UP. JACK MADDEN FORD REFUSED TO TAKE VEHICLE AND MAKE REPAIR. THIS ISSUE ACCORDING TO SERVICE DEPARTMENT AT RODMAN FORD IS THE DOOR LATCH MAY NOT SECURE AND THE DOOR COULD OPEN DURING VEHICLE OPERATION. IF THE STATE OF MASS CAN GIVE A REJECTION STICKER TAKING AN UNSAFE VEHICLE OFF THE ROAD WHAT IS MY OPTION IF THE DEALERSHIP REFUSES TO REPAIR THE RECALL AND SHOULD THE VEHICLE BE TAKEN OFF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061968January 10, 2018
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
THE CAPLESS GAS TANK IS TRAPPING AIR, CAUSING THE CAR TO "BURP" AND SOMETIMES TURNING ENGINE OFF EVEN WHEN DRIVING. THIS HAS HAPPENED NUMEROUS TIMES IN THE LAST 8 MONTHS. BUT MORE FREQUENTLY LATELY. I WAS DRIVING DOWN THE INTERSTATE AND MY ENGINE CUT OFF FROM IT. WENT TO GET IT CHECKED OUT AND THE SERVICE CENTERS KEEP GIVING ME THE SAME RESPONSE EVERYWHERE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11061998January 10, 2018
ENGINE
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 40 MPH, THE ACCELERATOR PEDAL WAS APPLIED AND THE VEHICLE HESITATED TO ACCELERATE. ADDITIONALLY,THE CHECK ENGINE INDICATOR ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,777.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058252January 3, 2018
POWER TRAIN
I'VE HAD 10 PLUS TRANSMISSION ISSUES WITH THIS CAR IN LESS THAN 2 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058074January 2, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 10 MPH, THE VEHICLE SHUDDERED AND JERKED BEFORE RETURNING TO NORMAL. THE FAILURE OCCURRED NUMEROUS TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MIRACLE FORD (1394 NASHVILLE PIKE, GALLATIN, TN 37066, (615) 442-8845) WHERE IT WAS DIAGNOSED THAT THE CLUTCH WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WERE NO RECALLS FOR THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058088January 2, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED AND WAS NOT ENGAGING PROPERLY, CAUSING THE VEHICLE TO JERK AND LOSE ACCELERATION. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO FORD GREENWAY AUTO GROUP (9001 EAST COLONIAL DRIVE, ORLANDO, FL, 032817, PHONE 407-275-3200) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE WARRANTY REPAIR FOR THE DUAL CLUTCH AND THE TRANSMISSION CONTROL MODULE REPLACEMENT. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057854January 1, 2018
ELECTRICAL SYSTEM
2014 FORD FOCUS HAS A DEFECTIVE HORN AND DOES NOT SOUND, ONLY CLICKS AND LIGHTS FLASH, WHEN PRESSING THE KEY FOB OR THE STEERING WHEEL. A 2012 FOCUS DRIVEN BY A FAMILY MEMBER HAS THE SAME PROBLEM. I COULD NOT WARN ANOTHER CAR THAT HE WAS DRIFTING INTO MY LANE AND HE ALMOST HIT MY CAR. THERE SHOULD BE A RECALL AND FORD SHOULD FIX THE DEFECTIVE FOCUS HORNS THAT A LOT OF PEOPLE ARE HAVING PROBLEMS WITH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056853December 27, 2017
ELECTRICAL SYSTEM
TL-THE CONTACT OWNS A 2014 FORD FOCUS ---- PURCHASED VEHICLE USED FROM DEALERSHIP IN WISCONSIN --- VEHICLE WAS ALMOST IN ACCIDENT LAST WEEK--- CONTACT HAD TO SWERVE TO ANOTHER LANE TO AVOID DRIVER IN ANOTHER LANE HITTING HER VEHICLE --- CONTACT TRIED TO HONK HORN AND HORN WAS NOT WORKING HORN CORRODED DUE TO HAVING ASSEMBLY TOO CLOSE TO FRONT WHEEL WELL--- VEHICLE WAS BROUGHT TO LOCAL FORD DEALERSHIP AND CONTACT HAD TO PAY TO GET HORN WIRING REPLACED--- DEALERSHIP STATED NO RECALL ON VEHICLE ----- HORN ASSEMBLY WAS ALSO REPLACED BY CONTACT DUE TO WIRING BEING CORRODED ---- 0 RECALLS ASSOCIATED WITH THIS VIN.... CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055525December 19, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 15 MPH AND DECELERATING, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO BOGGUS FORD MC ALLEN (1400 E EXPY 83, MCALLEN, TX 78501, (956) 686-7411) TO BE DIAGNOSED; HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054747December 14, 2017
STEERING
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 30 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO WATERTOWN FORD IN WALTHAN, MASSACHUSETTS WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL POWER STEERING RACK NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053919December 11, 2017
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
STUDDERING AND SHUTTERING OF SHIFTING GEARS. SKIPS LIKE TRANSMISSISON IS SLIPPING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052332December 4, 2017
STRUCTURE:BODY
MY DOOR FLEW OPEN. NO ONE WAS HURT BUT WE DEFINITELY COULD HAVE BEEN KILLED EVEN. I GOOGLED IT AND FOUND OUT OTHERS PEOPLE'S CARS WERE BREAKING TO, AND THERE WAS A RECALL. I CALLED THE DEALERSHIP AND THEY SAID THAT THEY WERE OUT OF PARTS TO REPAIR IT. SO I BOUGHT THE WHOLE DOOR OFF OF EBAY AND MY HUSBAND CHANGED THE WHOLE DOOR. THEN TODAY, A POSTCARD COME SON THE MAIL FORM FORD SAYING THAT THEY WILL FIX OUR CAR. WAY TOO LATE NOW, IT BROKE MONTHS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051907December 2, 2017
POWER TRAIN
TRANSMISSION CLUTCHES SHUDDER/TRIED TO STALL, WAS FIXED LAST YEAR AT 4280 MILES. I NOW HAVE 7820 MILES AND TRANSMISSION IT SLIPPING/ CLUTCHES NOT WORKING CORRECTLY. ALL OCCURRENCES WHILE DRIVING HWY/LOW SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051420November 30, 2017
POWER TRAIN
TRANSMISSION DOES NOT ENGAGE SMOOTHLY BETWEEN SHIFTS. TRANSMISSION IS SLOW TO FULLY ENGAGE INTO GEAR. VEHICLE SHAKES AND SHUDDERS WHEN PROGRESSING THROUGH GEARS. NO POWER DURING ATTEMPTED ACCELERATION. TRANSMISSION DOES NOT SHIFT INTO GEAR WHEN GAS PEDAL DEPRESSED. IN ALL CONDITIONS, STATIONARY, MOTION AND ALL LOCATIONS, CITY, HIGHWAY, TURNING. OCCURS CONTINUOUSLY FROM PURCHASE UNTIL CURRENT DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051447November 30, 2017
POWER TRAIN
IN THE CITY AFTER STOPPING AT LIGHT AND STARTING TO DRIVE CAR SHUDDERS, VIBRATES AND TIRES FEEL LIKE THEY ARE NOT ROTATING. WHICH THE CAR BEHIND ME TO STEP ON HIS BRAKES TO AVOID HITTING ME. ONCE I GET PASS THE "SHUDDER, VIBRATE AND JERKING THE CAR DRIVES O.K. I HAVE BEEN TOLD IT IS THE TRANSMISSION. I ALSO HAD THE CAR JERK FORWARD WITH INCREASE SPEED WITHOUT ME INCREASING MY SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048539November 27, 2017
AIR BAGS, POWER TRAIN
THE 2014 FORD FOCUS HAS SEVERAL ISSUES. THE POWER SHIFT TRANSMISSION IS A COMPLETE DISASTER. IT JERKS, BUCKS, SHUDDERS, DELAYS SHIFTING, AND HAS AN ERRATIC SHIFTING PATTERN. THE UNEVEN AND ERRATIC SHIFTING CAUSES GAS MILEAGE TO FLUCTUATE BETWEEN 20 MPG AND 28 MPG.(ACTUAL NOT AVERAGE-AVERAGE IS SOMEWHERE BETWEEN 23 AND 25 MPG). THERE IS NEVER BETTER GAS MILEAGE THAN 28 MPG. THIS IS UNACCEPTABLE FOR A 4 CYLINDER VEHICLE THAT IS ADVERTISED AS 33 AVERAGE MPG. I HAVE SPENT A LOT OF TIME REGISTERING, FILING FOR, AND DOCUMENTING NECESSARY REPAIRS FOR THE CLASS ACTION LAW SUIT AND EVENTUAL ARBITRATION. THE LOCAL FORD DEALER HAS BEEN DIFFICULT TO WORK WITH AND WE ONLY HAVE ONE ON THE EAST SIDE OF THE BIG ISLAND OF HAWAII, WHERE I LIVE. THIS HAS BEEN A HUGE INCONVENIENCE AND I HAVE TO RENT A CAR EVERY TIME I TAKE THE FOCUS IN FOR REPAIRS. FORD HAS REPLACED THE CLUTCH WHICH HAS IMPROVED THE SHIFTING TO SOME DEGREE, BUT NOT MITIGATED THE PROBLEMS, COMPLETELY. THE CAR IS GOING IN FOR A THIRD EVALUATION AS IT IS STILL STAYING IN FIRST GEAR FOR AN INAPPROPRIATELY LONG TIME AND BUCKING AT LOW SPEEDS. I HAVE REQUESTED THAT FORD REPLACE OR REPURCHASE THIS VEHICLE. SO FAR, SO BAD. THE "DEAL" FORD OFFERED ME WAS NOTHING, AFTER I FILED MY PAPERWORK. I AM WAITING TO BE ASSIGNED AN ARBITRATOR, BUT THAT HAS BEEN STALLED BY A THIRD PARTY IN COLORADO, WHO WANTS THE RULES OF ARBITRATION CHANGED. I HAVE READ THE ENTIRE ARBITRATION DOCUMENT AND IT FAVORS FORD, OF COURSE. HOWEVER, IF THEY OFFER TO REPURCHASE OR REPLACE THIS VEHICLE, I WOULD BE AGREEABLE TO THAT. I DO NOT KNOW WHAT MORE THE COLORADO PEOPLE WANT, BUT IT IS STALLING ALL OF US WAITING FOR OUR CHANCE AT ARBITRATION. IN THE MEANTIME, I AM STUCK WITH THIS MAJOR LEMON VEHICLE, WHICH, IS COVERED UNDER HAWAII'S LEMON LAW AS WELL. FORD MANUFACTURED A SUB-STANDARD VEHICLE AND NEEDS TO TAKE IT BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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