Ford Focus Complaints (2001)

1,761 consumer complaints on file.

#761489May 3, 2002
AIR BAGS
THE ISSUES WITH THE AIR BAG IS THAT UPON DEPLOYMENT IT SHATTERED THE WINDSHIELD, SHOWERING GLASS THROUGHOUT THE INTERIOR OF THE CAR CAUSING CUTS AND SCRATCHES IN ADDITION TO THE BURNS FROM THE AIR BAG COMPONENTS. FORD CORPORATE STATED THAT THIS WAS ABNORMAL, HOWEVER THE DEALER SERVICE DEPARTMENT STATED THIS WAS NORMAL. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#761495May 3, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION MAKES NOISE WHETHER AT IDLE OR WHEN SHIFTING. THE DEALER CHECKED OUT THE PROBLEM SEVERAL TIMES AND MAINTAINED THAT IT WAS A NORMAL FUNCTION OF THE TRANSMISSION TO MAKE NOISE OR CLATTER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761515May 3, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
CAR HAS BEEN IN THE SHOP 37 DAYS SINCE BOUGHT NEW. STILL HAVING PROBLEMS WITH BRAKES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761376April 30, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
THIS VEHICLE WAS LISTED AS USED BUT HAD ONLY 600 MILES ON IT WHEN WE PURCHASED IT. WE HAVE NOT SUFFERED SIGNIFICANT DAMAGE, BUT I FEEL THAT THE BRAKE SYSTEM SHOULD NOT NEED TO BE REPLACED AT 14,800 MILES ON A NEW CAR. THE SERVICE MANUAL STATES THAT YOU DO NOT NEED A BRAKE INSPECTION UNTIL 15,000 MILES, HOWEVER, MY CAR ALREADY HAS ROTOR DAMAGE. THE DEALER AS WELL AS FORD MOTOR COMPANY TOLD ME IT WAS MY PROBLEM AND THE DEALER SAID THE MANUAL IS "WRONG." I FEEL THAT THIS IS A SAFETY CONCERN WHEN BRAKE SYSTEMS GIVE OUT, WITHOUT WARNING, WELL BEFORE THE INDUSTRY STANDARD. I AM HAVING MY BRAKES FIXED TODAY ELSEWHERE SINCE THE DEALERSHIP WANTED TO CHARGE ME $500 TO FIX THE DAMAGE. THERE IS A WEBSITE OUT THERE CALLED WWW.FORDFOCUSBRAKEPROBLEMS.COM WHERE YOU CAN FIND A LARGE AMOUNT OF CONSUMERS SUFFERING THE SAME PROBLEMS WITH THEIR FORD FOCUS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761329April 29, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CAR HAS CUT OFF 5 TIMES IN LAST YEAR AT SPEEDS OF 55MPH WITHOUT WARNING. THE LAST TIME CAUSED MY DAUGHTER TO LOSE CONTROL AND RUN OVER A MEDIUM. SHE WAS LUCKY THAT SHE DID NOT CROSS IT AND KILL HERSELF AND SOMEONE ELSE. FORD KNOWS THERE IS A PROBLEM BUT REFUSES TO FIX IT AS "THEY CANNOT RECREATE THE PROBLEM." WHEN WILL THE NHTSA DO SOMETHING? AFTER SEVERAL PEOPLE ARE KILLED?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761347April 29, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, UNKNOWN OR OTHER
WHILE DRIVING MY 2001 FOCUS WAGON ON INTERSTATE OFF RAMPS IT STARTS TO STALL AND HESITATE. THE RPMS DROP OUT WITH ABSOLUTLY NO POWER. THIS HAS HAPPENED NUMEROUS TIMES AND IS REALLY SCARY. THE LAST TIME IT HAPPENED WAS YESTERDAY WHILE IWAS MERGING FROM A RAMP AND MY CAR DIED OUT INFRONT OF A SEMI TRYING TO GET ONTO THE RAMP.I PULLED OVER AS FAR AS I COULD TO GET OUT OF HIS WAY HE LOCKED UP HIS BRAKES. I TAKE THIS SAME RAMP ALL THE TIME SINCE ITS ONMY WAY HOME FROM WORK. THIS PROBLEM STARTS IF I LET THE GAS GET BELOW A 1/2 TANK. I BEEN TO THE DEALER AND THEY CAN'T FIND ANYTHING WRONG. I AM BRINGING IT BACK TOMORROW AGAIN TO HAVE THEY FIND THE PROBLEM. I AM AT MY WITS END WITH THIS. I TOLD MY FAMILY ABOUT THE PROBLEM AND SAID IF I GET KILLED IN AN ACCIDENT ON A RAMP IT BECAUSE OF THE PROBLEM OF IT DYING. AND TO GO AFTER FORD FOR THIS. MY FAMILY HAS BEEN IN THE CAR WHEN THIS HAPPENS SO THEY KNOW WHAT I AM TALKING ABOUT. I WENT OVER YOUR OTHER COMPLAINTS ABOUT THIS VEHISCLE/ IT IS UNREAL THE AMOUNT OF PROBLEMS THAT I HAVE IN COMMON WITH THEM, IT WORRYS ME. I WAS GOING TO GIVE THIS CAR TO MY DAUGHTER TO DRIVE SHE 16 BUT NOT NOW. I WANT HER TO COME HOME IN ONE PIECE. I HAVE HAD A WATER NOISE IN THE DASH THEY CANT FIND, STICKING GAS PEDAL NOW FIX FOR NOE AFTER 2 TIMES IN THE SHOP. THE OIL SMELL IN THE CAR. LEAKING OIL I SEE IN IN THE DRIVEWAY BUT CAN'T SEEM TO FIND WHERE ITS COMMING FROM. I WISH I KNEW MORE ABOUT THE LEMON LAW A COUPLE OF MONTHS AGO. IT DOESN'T APPLY TO ME NOW BECAUSE OF MY MILEAGE. I DRIVE ABOUT 100 MILES A DAY. IF YOU HAVE ANY QUESTION PLEASE CONTACT ME. THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761237April 26, 2002
AIR BAGS:FRONTAL
I GOT INTO AN ACCIDENT AT APPROX 20 MPH AND THE AIR BAGS DEPLOYED, THE PASSENGER SIDE AIR BAG SHATTERED THE WINDSHIELD AND THE DRIVER SIDE AIR BAG BURST A FLAME AND SMOKE, BURNED MY BLOUSE AND BRA, AND BURNED ME WITH SECOND TO THIRD DEGREE BURNS.*AK
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#761241April 26, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WE TAKE THE CAR TO ALBANY FORD FOR EVERY MAJOR SERVICEING. WHEN WE STARTED TO HEAR THE GRINDING NOISE, WE REPORTED IT TO THE SERVICING PERSONEL. THEY FELT IT ODD THAT THE BRAKE PADS AS WELL AS THE ROTORS SHOULD FAIL AT 22000 MILES BUT REFUSED TO REPLACE SAYING THAT THE WARRANTY WILL NOT COVER AS THIS WEAR AND TEAR. ALSO WHEN WE TOOK THE CARE FOR SERVICING AT 5000 MILES, THE BRAKE PADS WERE 10 MM AND WHEN WE TOOK THE CAR BACK AT 14000 MILES, THE PADS WERE 5MM. NOBODY AT THE SERVICE CENTER INFORMED US THAT THE BRAKE PADS WILL NEED TO BE CHANGED SOONER AS THEY ARE WEARING OUT FASTER THAN USUAL. AT THAT TIME THEY DID NOT FEEL IT WAS ODD. THEY REALLY SHOULD HAVE WARNED US, BUT INSTEAD THEY PUT THE BLAME ON US SAYING WE WERE BRAKING HARD. WE DONOT DRIVE THE CAR VERY MUCH AS WE HAVE GOOD PUBLIC TRANSPORTATION IN THE AREA WE LIVE.I CONTACTED OTHER REPAIR SHOPS AND ONE OF THEM, AT MIDAS SAID THAT SHE WAS SEEING THIS AS A THIRD CASE OF BRAKE SYSTEM PROBLEM IN TWO WEEKS. THE OTHER TWO CARS WERE MUSTANG. WE TRIED GETTING IN TOUCH WITH A SUPERVISOR, BUT THEY ALWAYS SEEM TO CALL US BACK AT THE TIME WHEN WE ARE NOT AVAILABLE. THIS IS NOT THE ONLY PROBLEM, THE LEFT SIDE BRAKE LIGHT SEEMED TO HAVE STOPPED WORKING. HOW DO WE GET THE FORD PEOPLE TO TAKE OUR COMPLAINTS RIGHT AWAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008652April 25, 2002
SEAT BELTS:REAR/OTHER
REAR SEAT BELT EXTENDER GETS STUCK DURING COLD WEATHER, NOT BEING ABLE TO USE SEATBELT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008323April 23, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
WHEN BRAKES ARE APPLIED THERE IS AN EXTENDED STOPPING DISTANCE. FORD HAS REPAIRED VEHICLE ONCE UNDER AVERSIVE RECALL. *AK CONSUMER STATES THAT BRAKES WERE COMPLETELY WORN OUT AGAIN AT 33000 MILES. THE MANUFACTURER REFUSED TO FIX THE PROBLEM. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761070April 23, 2002
AIR BAGS:FRONTAL
MY 16 YEAR-OLD DAUGHTER WAS INVOLVED IN WHAT SHOULD HAVE BEEN A MINOR ACCIDENT. BOTH AIRBAGS DEPLOYED. DRIVER'S SIDE AIRBAG DEPLOYED AT SUCH A SPEED IT CAUGHT HER SLEEVES ON FIRE. ONCE HER SLEEVES WERE ON FIRE SHE PANICKED THINKING HER HAIR WAS GOING TO CATCH FIRE, WHICH CAUSED HER TO LOSE CONTROL OF THE CAR AND END UP IN SOMEONE'S YARD. THE PASSENGER SIDE AIRBAG DID NOT DEPLOY TOWARDS THE PASSENGER SEAT, INSTEAD IT DEPLOYED TOWARDS THE WINDSHIELD CAUSING THE WINDSHIELD TO SHATTER. THE CAR HAS BEEN TOTALLED BY THE INSURANCE COMPANY. BEING THAT THIS CAR IS TARGETED TOWARDS TEENS AND YOUNG ADULTS, SOMETHING NEEDS TO BE ADDRESSED ABOUT THE AIRBAGS AND AT THE RATE OF SPEED IN WHICH THEY DEPLOY. THIS IS WHAT CAUSED THE CAR TO BE TOTALLED, OTHERWISE SHE WOULD HAVE BEEN ABLE TO BE IN CONTROL TO SAVE THE CAR AND HERSELF FROM 2ND AND 3RD DEGREE BURNS THAT SHE SUFFERED ON HER ARMS.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#761009April 22, 2002
AIR BAGS:FRONTAL
UPON IMPACT AIRBAGS DEPLOYED, AND I (THE DRIVER) RECEIVED SECOND-DEGREE BURNS TO MY ABDOMEN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#760892April 19, 2002
SUSPENSION:FRONT
GRINDING, POPPING NOISE FROM RIGHT FRONT SUSPENSION. UNABLE TO DETERMINE CAUSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008027April 19, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER WAS NOT ABLE TO SHIFT FROM DRIVE TO PARK, ONLY ABLE TO SHIFT FROM DRIVE TO NEUTRAL. THE VEHICLE IS AT THE DEALER. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008030April 19, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHEN IDLING VEHICLE WILL START TO SHAKE INTERMITTANTLY, BEGINNING AT ENGINE AND WORKING IT'S WAY BACK TOWARDS REAR OF VEHICLE.. DEALER CANNOT FIND A PROBLEM. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008033April 19, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN BRAKING VEHICLE WOULD VIBRATE, DEALER REPLACED FRONT ROTORS DUE TO WARPING. THEN REPLACED ROTORS AGAIN ON 15 SEP. 2001 FOR THE SAME PROBLEM. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008062April 19, 2002
EXTERIOR LIGHTING:BRAKE LIGHTS
CONSUMER STATES THAT THE BRAKE LIGHTS ON THE VEHICLE HAVE STOPPED WORKING. CONTACTED DEALER AND THE DEALER CANNOT FIGURE OUT WHY IT STOPPED WORKING. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008063April 19, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER STATES THAT THE VEHICLE, ON NUMEROUS OCCASION HAS BEEN STUCK IN PARK POSITION THAT NO MATTER HOW HARD THE CONSUMER TRYS THE VEHICLE WILL NOT MOVE OUT OF GEAR. CONTACTED DEALER. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008065April 19, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CONSUMER STATES THAT THE VEHICLE WITHOUT ANY WARNING WILL STALL OUT THE CONSUMER ALSO SMELLS GAS. CONTACTED DEALER AND THE DEALER REPLACED THE FUEL PUMP. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008066April 19, 2002
SUSPENSION
CONSUMER STATES THAT WHILE DRIVING AT HIGH SPEEDS THE VEHICLE WILL START TO PULL TO THE LEFT AND WHEN TRYING TO ADJUST IT TO THE RIGHT THE VEHICLE WILL THEN MOVE OVER TO THE RIGHT AND THEN BACK TO THE LEFT SO THE VEHICLE IS MOVING FROM SIDE TO SIDE ON THE ROAD. CONTACTED DEALER. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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