Ford Focus Complaints (2003)

977 consumer complaints on file.

#10456680April 27, 2012
SEAT BELTS
THE LEFT REAR SEATBELT SHOULDER STRAP HARNESS CAUSED MY PASSENGER, A YOUNG CHILD, TO ALMOST BE STRANGLED, LEAVING MARKS AND BRUISES TO THE NECK. CHILD WAS UNABLE TO UNBUCKLE SEAT BELT ON THE RIGHT HE PULLED WITH BOTH HANDS ON THE PART OF THE SEATBELT THAT CROSSED OVER HIS NECK, TO GET OUT, THE TENSION ON SEATBELT RELEASED, AND STRETCHED AS HE TURNED TO THE LEFT AND THEN TIGHTENED UP, THE SEATBELT HAD TO BE CUT TO SAVE HIM. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10456073April 23, 2012
ELECTRICAL SYSTEM
THE IGNITION CYLINDER WILL NOT TURN IT IS LOCKED AND THE CAR WILL NOT START. KEY GET STUCK IN THE CYLINDER. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456120April 23, 2012
STEERING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT WHILE PARKING, THE STEERING WHEEL SEIZED WHILE THE POWER STEERING WARNING CHIME SOUNDED. IN ADDITION, THE KEY WOULD SPORADICALLY FAIL TO TURN WHEN INSERTED INTO THE IGNITION. THE CONTACT STATED THAT THE VEHICLE WOULD START AFTER APPROXIMATELY THIRTY MINUTES OF REPEATED ATTEMPTS. THE DEALER WAS MADE AWARE OF THE FAILURE BUT THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453979April 3, 2012
SERVICE BRAKES, HYDRAULIC
MANUFACTURING DEFECT PLACES THE PLASTIC INNER FENDER AGAINST THE FRONT LEFT BRAKE LINE. THE PLASTIC INNER FENDER IS ALLOWED TO RUB A HOLE IN THE FRONT LEFT BRAKE LINE. THE FRONT LEFT BRAKE LINE LEAKED DUE TO WEAR CAUSED BY THE PLASTIC INNER FENDER. LOSS OF BRAKES DUE TO A HOLE IN THE FRONT LEFT BRAKE LINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453291March 27, 2012
FUEL SYSTEM, GASOLINE
HAVING AN ONGOING STALLING PROBLEM STARTING ON 5/20/11. SITUATION USUALLY HAPPENS IN THE AFTERNOON AFTER DOING JUST A COUPLE OF LOCAL, SHORT DISTANCE ERRANDS. THE CAR WILL START BUT IMMEDIATELY STALL AFTER TAKING FOOT OFF THE GAS. USUALLY STARTS AFTER WAITING @ 45 MINUTES/AMOUNT OF TIME IT TAKES TOW TRUCK TO ARRIVE (TOWED 5X, 1 TIME WAS ABLE TO DRIVE AFTER 45 MINUTES). REPLACED FUEL FILTER, FUEL PUMP, OXYGEN SENSORS (TWICE), FUEL PUMP DRIVER BY REGULAR MECHANIC. HAS HAPPENED THREE TIMES IN PAST TWO WEEKS: BROUGHT IT TO LOCAL FORD DEALERSHIP TO SEE IF THEY CAN DIAGNOSE THE PROBLEM. THE LATEST TIME THIS HAS HAPPENED, AFTER THE FUEL PUMP DRIVER WAS REPLACED, I WAS ABLE TO DO FOUR ERRANDS BEFORE THE STALLING OCCURRED. ALSO, I WAS ABLE TO PUT THE CAR IN DRIVE BY KEEPING ONE FOOT ON THE GAS WHILE THE OTHER FOOT WAS ON THE BRAKE AND CONTINUE MOVING UNTIL BRAKING FOR A STOP SIGN/TRAFFIC SIGNAL, AT WHICH POINT IT WOULD STALL. NINE "STALLS" LATER I MADE IT HOME; AN "IMPROVEMENT" OVER BEING STRANDED AT THE POST OFFICE OR THE MALL BUT CERTAINLY NOT ACCEPTABLE. THE DEALERSHIP HAS CALLED TO SAY THEY THINK IT IS THE FUEL PUMP AND WANT TO REPLACE IT WITH A "GENUINE FORD PART," AS OPPOSED TO AFTERMARKET PART MY REGULAR MECHANIC PROBABLY USED. I HOPE THIS IS THE END OF THE "REPLACING PARTS" ROUTINE BUT AM NOT OPTIMISTIC DUE TO OTHER COMPLAINTS I HAVE READ CONCERNING THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452761March 23, 2012
SEATS
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE BRACKET FOR THE FRONT DRIVER'S SEAT FRACTURED AND CAUSED THE SEAT TO LEAN TO ONE SIDE ABNORMALLY. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. A LOCAL MECHANIC ATTEMPTED TO REPAIR THE SEAT BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452542March 21, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE IGNITION LOCKED AND PREVENTED HER FROM INSERTING THE KEY TO START THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450207March 4, 2012
SERVICE BRAKES, HYDRAULIC
LEAKING BRAKE LINE. THE LEAK WAS CAUSED BY THE FRONT LEFT PLASTIC INNER FENDER RUBBING AGAINST THE BRAKE LINE. I HAVE DIGITAL PICTURES AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449010February 22, 2012
ELECTRICAL SYSTEM
LEAVING WORK AT THE END OF THE DAY I WENT TO START MY VEHICLE AND THE KEY WOULD NOT TURN IN THE IGNITION. IT WAS VERY COLD AND AFTER ADJUSTING THE STEERING WHEEL SEVERAL TIME FOR ABOUT 5 MINUTES I WAS ABLE TO START THE CAR. I HAVE SINCE HAD DIFFICULTY TURNING THE KEY IN THE IGNITION OF MY VEHICLE EVERYDAY. THE LAST INCIDENT WAS WHILE AT THE GAS STATION, WHICH TOOK ALMOST 15 MINUTES TO GET THE VEHICLE STARTED AGAIN. I HAVE RESEARCHED THE ISSUE ONLINE AND FOUND THAT MANY OTHER PEOPLE HAVE ALSO HAD THIS ISSUE, WITH NO RECALL PLACED ON THE VEHICLE AS IT IS NOT AN IMMEDIATE RISK TO SAFETY. ALTHOUGH I HAVE NOW FOUND MY SELF UNCOMFORTABLY ATTEMPTING TO START MY CAR IN LESS THAT SAFE ENVIRONMENTS ON MORE THAN ONE OCCASION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447949February 14, 2012
ELECTRICAL SYSTEM
I WAS ON MY WAY TO WORK WHEN I STOPPED TO GET GAS, I GOT BACK IN MY CAR AND THE IGNITION WOULD NOT TURN TO STAR THE ENGINE. I WAS STUCK AT A GAS STATION IN THE WINTER AND NO ONE WAS ABLE TO HELP ME. AFTER TWENTY MINUTES OF TRYING DIFFERENT THINGS TO GET IT TO START IT WORKED. THE NEXT DAY I GOT IN MY CAR AND THE SAME THING HAPPENED, EXCEPT THIS TIME NOTHING I DID WOULD START IT. I ENDED UP PAYING $112 FOR A LOCKSMITH TO REPLACE THE IGNITION IN MY CAR. I HAVE READ ON SEVERAL FORUMS THAT THIS IS A COMMON PROBLEM WITH THIS YEAR OF FORD FOCUS AND THERE HAS YET TO BE A RECALL. THIS COULD BE A DANGEROUS SITUATION IF SOMEONE HAS CHILDREN AND IS STRANDED AND UNABLE TO MOVE THEIR VEHICLE TO A SAFE LOCATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447002February 7, 2012
ELECTRICAL SYSTEM
KEY WILL NOT TURN IN IGNITION AFTER MULTIPLE ATTEMPTS BY MORE THEN ONE PERSON. CALLED FORD DEALERSHIP AND THEY SAID THE PROBLEM IS REALLY COMMON AND TO TAP THE KEY WITH A HAMMER AND IT WILL TURN AND THAT I NEED TO GO IN AND HAVE THE IGNITION REPLACED FOR $500!!! TRIED THEIR HAMMERING SUGGESTION AND THE LOCK STILL WON'T TURN! BECAUSE OF THIS I HAVE MISSED A WHOLE DAY OF SCHOOL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446908February 6, 2012
ELECTRICAL SYSTEM:IGNITION
IGNITION SWITCH LOCKS AND CANNOT TURN KEY TO START VEHICLE. HAVE TO USE HAND OR SOMETHING TO HIT THE KEY TO START THE CAR. HAPPENS AT RANDOM AND WITHOUT WARNING. GET IN THE CAR AND CAN'T START IT. UNDERSTAND THAT THIS IS A VERY COMMON PROBLEM BUT FORD REFUSES TO DO ANYTHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444563January 19, 2012
ELECTRICAL SYSTEM:IGNITION
THE IGNITION CYLINDER WILL NOT TURN. A KEY CAN BE INSERTED INTO THE IGNITION, BUT IT CAN NOT BE SET INTO THE "ON OR ACC" POSITION. THE CAR CANT BE STARTED AND IS NOW, IN EFFECT, A ONE TON PAPER WEIGHT. AFTER RESEARCHING THE PROBLEM ONLINE, IT SEEMS TO BE VERY COMMON. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444469January 18, 2012
ELECTRICAL SYSTEM:IGNITION
KEY WON'T TURN IN IGNITION/ IGNITION STUCK. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444052January 17, 2012
ELECTRICAL SYSTEM, STEERING
KEY FROZE SOLID IN THE IGNITION . STEERING WHEEL WOULD NOT TURN NOR THE KEY. LEFT STRANDED AND HAD TO CALL A LOCKSMITH TO PHYSICALLY DRILL OUT THE FACTORY INSTALLED IGNITION AND REPLACE IT WITH A STRATTEC REPLACEMENT PART # 707592. LOCKSMITH REITERATED WHAT I READ ON THE INTERNET WITH THIS BEING A KNOWN PROBLEM WITH THE FORD FOCUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442491January 5, 2012
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT IN AN ATTEMPT TO TURN THE KEY IN ORDER TO START THE VEHICLE, IT REFUSED TO TURN. A LOCAL MECHANIC REPLACED THE IGNITION AND REPROGRAMMED THE KEY AND DOOR LOCKS. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRING THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 25,200. UPDATED 02/09/12*LJ THE CONSUMER STATED THE KEY WOULD NOT TURN IN THE IGNITION. THE OLD IGNITION HAD TO BE DRILLED OUT AND REPLACED. UPDATED 02/13/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441719December 30, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 FORD FOCUS SE. THE CONTACT STATED THAT THE KEY COULD NOT BE TURNED WHILE IN THE IGNITION AND THE VEHICLE COULD NOT BE STARTED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 102,000 AND THE CURRENT MILEAGE WAS 102,542.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441809December 30, 2011
ELECTRICAL SYSTEM:IGNITION
FAILURE TO BE ABLE TO TURN IGNITION. HAD TO TAKE IT TO A DEALER AND SPENT $400! INCONVENIENCE? YES! *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440992December 22, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE KEY COULD BE INSERTED INTO THE IGNITION WOULD COULD NOT BE TURNED TO START THE VEHICLE. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, NOR WAS THE VEHICLE DIAGNOSED OR REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439905December 14, 2011
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
UPON OPENING, THREE HARD CLICKS ARE HEARD - AND LOCK OPENS ON OCCASION. OFTEN REFUSING TO LATCH AND ON MANY OCCASIONS, I AM UNABLE TO OPEN THE DOOR. IT APPEARS TO BE AS STATED IN NHTSA CAMPAIGN ID NUMBER: 05V030000 I HAVE SPOKEN WITH DEALER AND FORD ON MANY OCCASIONS THE PAST SEVERAL YEARS, AND THEY INSIST THIS CAR WAS NOT PART OF THE CAMPAIGN AND REFUSE TO INSPECT, OR VIEW, OR ASSESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus