Ford Focus Complaints (2014)

2,661 consumer complaints on file.

#11150311November 9, 2018
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, VEHICLE SPEED CONTROL
HARSH JERKING AND SHUDDERING WHEN ACCELERATING. FORD HAS A RECALL ON THE TRANSMISSION FOR THIS PROBLEM, YET THEY REFUSED TO FIX MINE BECAUSE ITS 65000 MILES. WAS NEVER TOLD ABOUT THIS WHEN I GOT THE CAR (~35000) - WOULD HAVE FIXED SOONER IF I WAS. GOT CLUTCH REPLACED MONTHS AGO, FIXED THIS FOR A LITTLE, NOW THE PROBLEM IS BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150188November 8, 2018
ENGINE
MY FORD FOCUS 2114 KEEPS STALLING AT RANDOM WHILE ON THE HIGHWAY I NEEDED IT TOWED TO JACK MADDEN FORD NORWOOD MASS 2 TIMES BUT IT HAS STALLED AND WOULD EVENTUALLY RESTART. THEY TOLD ME IT WAS FIXED ALL 3 TIMES THAT IT WAS AT THE DEALERSHIP.BUT IT STILL HAPPENS IT HAPPENED AGAIN ON 11/02/2018. PLEASE HELP ME WITH THIS ISSUE BEFORE I OR A FAMILY MEMBER GETS KILLED OR SERIOUSLY INJURED. THANK YOU.ALWAYS MOVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149967November 7, 2018
POWER TRAIN
I WAS DRIVING ON THE 60 FWY WHEN MY 2014 FORD FOCUS TRANSMISSION SHIFTED INTO LOW GEAR CAUSING ME TO PULL OVER AND CALL FOR ASSISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149994November 7, 2018
POWER TRAIN
MY 2014 FORD FOCUS IS EXHIBITING A TRANSMISSION PROBLEM SUCH THAT IT DOES NOT ACCELERATE WHEN THE THROTTLE IS PRESSED. IT HAS EXCESSIVE 'SHUDDER' FROM THE CLUTCH ENGAGEMENT AND WILL LURCH OR FAIL TO ACCELERATE WHEN MOVING FROM A STOP SIGN, OR WHEN MAKING LOW-SPEED MOVEMENTS. THIS REPRESENTS A SAFETY CONCERN AS IT MAY FAIL TO ACCELERATE WHEN MERGING, ENTERING TRAFFIC OR MAKING EVASIVE MANEUVERS. THE PROBLEM IS ONGOING, HOWEVER, THE MOST SERIOUS INSTANCE OF THIS PROBLEM OCCURRED ON SEPTEMBER 29TH 2018, WHERE MY VEHICLE DRAMATICALLY SHUDDERED AND FAILED TO ACCELERATE WHILE RETURNING HOME FROM A SHORT TRIP. THE VEHICLE WAS INSPECTED ON NOV 3RD BY A FORD DEALER WHO INDICATED THE CLUTCH AND RELATED PARTS WOULD NEED TO BE REPLACED, THEY ALSO NOTIFIED US THAT THIS WAS REPLACED ONCE BEFORE WHEN THE VEHICLE HAD ABOUT 24,000 MILES. AT PRESENT, THE VEHICLE HAS A BIT OVER 79,000 MILES. UPON CONTACTING FORD TO DETERMINE WHETHER MY VEHICLE WAS ELIGIBLE FOR THE CLUTCH SERVICE RECALL '14M01', THEY INDICATED THAT I WOULD NEED TO CONTACT NHTSA IN ORDER TO HAVE MY VEHICLE FLAGGED AS ELIGIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149642November 6, 2018
ENGINE
THIS CAR SUFFERS FROM THE POWERSHIFT TRANSMISSION ISSUE THAT CAUSES DANGEROUS JERKING AND ACCELERATION ISSUES. I HAVE CONTACTED FORD REGARDING THIS AND THEY STATE THIS CAR IS NOT COVERED UNDER THE EXTENDED WARRANTY AND I HAVE TO PAY FOR THE REPAIRS MYSELF WHICH WILL RUN 2K. THIS CAR WAS JUST PURCHASED USED 3 MONTHS AGO AND IS DANGEROUS. HOW THIS CAR DOES NOT FALL UNDER THE EXTENDED WARRANTY, I DON'T UNDERSTAND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149729November 6, 2018
FUEL/PROPULSION SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED AND HESITATED WHEN ATTEMPTING TO ACCELERATE. THE VEHICLE WAS TAKEN TO MCNELLY WHALEY MOTORS (750 DOLLY PARTON PKWY, SEVIERVILLE, TN) WHERE IT WAS DIAGNOSED THAT THE POWERTRAIN CONTROL MODULE, CANISTER PURGE VALVE, CARBON CANISTER, AND FUEL TANK WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECENTLY RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM) FOR THE FAILURES DESCRIBED. THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144872November 2, 2018
POWER TRAIN, STEERING
TRANSMISSION GAVE OUT WHILE DRIVING ON THE HIGHWAY. HAD TOWED TO DEALERSHIP, WHO REPAIRED WITH THE SAME PARTS. THE VEHICLE REPAIR WAS COMPLETED AND BROKE DOWN WITH THE SAME ISSUE AFTER DRIVING 50 FT. UNTIL TODAY, THE TRANSMISSION IS UNPREDICTABLE AND UNSAFE, AND NOW THE POWER STEERING ASSIST WENT OUT, LUCKILY I JUST GOT OFF THE HIGHWAY AND BACK TO WORK WHEN THIS OCCURRED. I'VE SEEM NUMEROUS REPORTS ON BOTH OF THESE ISSUES, AND FORD WANTS $2500 TO REPAIR THE STEERING, AND SAYS THEY CANNOT CHECK THE TRANSMISSION UNTIL THEN. THEY ALSO INDICATED THAT THEY AREN'T SURE IF THE TRANSMISSION WOULD BE REPAIRED AGAIN, AND IT WOULD DEPEND ON HOW 'BAD' IT IS. THIS IS A COMPLETELY UNSAFE VEHICLE, WHICH I AM STILL PAYING FOR, AND IS UNUSABLE AT THIS TIME, UNLESS I DECIDE TO DRIVE IT IN UNSAFE CONDITIONS. FORD IS NOT CONCERNED ABOUT THEIR CUSTOMERS OR SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145009November 2, 2018
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED AND FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. DICK SMITH FORD (LOCATED AT 9505 E STATE RTE 350, RAYTOWN, MO 64133, (816) 353-1495) WAS NOTIFIED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144085October 30, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUTTERS WHEN GOING AROUND TURNS. THE CONTACT HAD TO HAVE THREE CLUTCHES REPLACED BY THE DEALER BARBER FORD OF HAZLETON (1112 N CHURCH ST, HAZLETON, PA 18202, (570) 454-2414). THE CONTACT STATED THAT THE WARRANTY WOULD EXPIRE NEXT YEAR AND WAS CONCERNED SINCE THE CLUTCHES LAST ONLY A FEW MONTHS BEFORE THEY HAD TO BE REPLACED. THE DEALER STATED THAT THE VEHICLE WAS NOT ACCEPTING THE CLUTCHES. THE CONTACT IS CURRENTLY ON A WAITING LIST TO HAVE HER CLUTCH REPLACED FROM IT MALFUNCTIONING BACK IN JULY OF 2018. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144236October 30, 2018
ENGINE
THERE IS A CLUTCH MALFUNCTION ON THE CAR. CAUSING THE CAR TO HESITATE,SHUDDER, OR RATTLE UPON ACCELERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143770October 29, 2018
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, POWER TRAIN
CAR STARTED STUTTERING POWER WITH IN 3 MONTHS OF HAVING IT. JERKS AND HESITATES WHEN ACCELERATING. CLUTCH ASSEMBLY HAS BEEN REPLACED 3 TIMES. CAR ONLY HAS 30,000 MILES. SEPT OF 2018 WHILE CROSSING BRIDGE WITHOUT ANY WARNING CAR JUST STOPPED IN MID DRIVE! VERY SCARY! TOWED TO FORD. WAS CHARGED FOR SOME MALFUNCTION??!! CAR IS STILL SHUTTERING AND HAS DIFFICULTY GETTING TO SPEED. FILED COMPLAINT WITH FORD BACK IN 2016 THAT I DIDN'T FEEL CAR WAS SAFE. NO RESPONSE! AFTER THIS LAST INCIDENT I AM AFRAID TO DRIVE VERY FAR FOR FEAR IT WILL JUST STOOP RUNNING MID DRIVE. AVOID ALL HIGHWAYS BECAUSE OF THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143851October 29, 2018
UNKNOWN OR OTHER
BOUGHT THE CAR IN MARCH 2018, BY MAY 2018, CAR HAD TROUBLE WITH STAYING STARTED AFTER I STARTED IT. IT WOULD SHUT OFF BEFORE REACHING THE END OF MY DRIVEWAY. BUT ONCE IT WAS JUMPED IT WOULD START BACK UP AND DRIVE AGAIN FOR A BIT. BY AUGUST, IT WAS HAPPENING AT LEAST ONCE A WEEK. THEN IT STOPPED WORKING ALL TOGETHER. COULDN'T JUMP IT, REPLACED THE BATTERY, IT DIDN'T HELP, TOOK IT UP TO THE DEALER, THEY WEREN'T ABLE TO IDENTIFY THE ISSUE, TOOK IT TO OUR LOCAL CAR SHOP, IT WAS THERE FROM AUGUST TIL THE END OF SEPTEMBER WHERE THEY WERE UNABLE TO IDENTIFY THE ISSUE, STILL HASN'T BEEN RESOLVED BUT IT IS CURRENTLY DRIVING ALTHOUGH IT IS HAVING ISSUES AS WELL. DASH WILL GO BLACK, WHEN IDLING IT SHUTTERS, NO SCREEN UNTIL IT'S ACTUALLY STARTED. REAR VIEW CAMERA HAD QUIT THEN STARTED TO WORK AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144328October 29, 2018
POWER TRAIN
A LETTER ADDRESSED TO PRESIDENT TRUMP EXPRESSING CONCERNS REGARDING THE DEFECTIVE TRANSMISSION IN HER 2014 FORD FOCUS. *AS *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143345October 27, 2018
UNKNOWN OR OTHER
WHILE DRIVING FROM STORE AND HAVING MY 4 YEAR OLD GRANDDAUGHTER. MY REAR LEFT DOOR OPEN. AT FIRST I THOUGHT I CLOSE IT BUT YET I DIDN'T SINCE THE CAR SEAT IS ON THE OTHER SIDE. I HAVE THE DOOR TIDE WITH CABLE UNTIL IT GETS REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143364October 27, 2018
UNKNOWN OR OTHER
ON 10/25/18. CAR AT DALE IN NEUTRAL. HEAT ON SETTING SPEED 2. SECOND SETTING FLOOR DASH COMBO. THE VENTS ON DASH WERE HOT ENOUGH TO CAUSE BURNS TO HANDS IF TOUCHED. GAUGE FOR ENGINE TEMP SHOWED MID RANGE. CHECK OF ANTIFREEZE SHOWED ADIQUITE LEVEL. WHEN CAR WAS IN MOTION THE TEMP WAS COOLER BUT STILL WARMER THAN IT SHOULD BE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142813October 26, 2018
FUEL/PROPULSION SYSTEM, POWER TRAIN
TRANSMISSION IS DEFECTIVE. FUEL DELIVERY SYSTEM IS DEFECTIVE VEHICLE STALLED WHILE TURNING LEFT. ALMOST GOT HIT BY ONCOMING TRAFFIC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142531October 25, 2018
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I PAYED $372.24 FOR A FUEL SYSTEM PROBLEM I WAS HAVING PROBLEMS WERE ENGINE WAS STALLING,VAPOR MANAGEMENTVALVE WAS REPLACED.NOW THERE IS A RECALL THAT IS NOT COMPLETE.WHY AM I BEING CHATGED FOR THIS RECALL?I WOULD COME TO A STOP SIGN OR A RED LIGHT AND MY CAR WOULD TURN OFF.THIS IS NOT FIRST TIME I TAKE MY CAR TO FORD I ALSO HAD TO TAKE IT IN FOR TRANSMISSION RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142652October 25, 2018
ELECTRICAL SYSTEM
HORN - BEGAN WORKING INTERMITTEDLY, THEN NOT AT ALL. FIRST NOTICED WHEN LOCKING AND SETTING ALARM, THEN WHILE DRIVING AT NORMAL SPEED OR AT A STAND STILL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142729October 25, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
TAKATA RECALL THERE NO SOUND FOR THE RADIO THE DASH BOARD FOR THE RADIO IS BLANK BEFORE IT WENT BLANK IT WAS MAKING A LOT OF NOISY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141038October 17, 2018
POWER TRAIN
CONSTANT SHUDDERING WHEN ACCELERATING . THE WHOLE CAR SHAKES AND FEELS LIKE THE ENGINE IS ABOUT TO FALL OUT. FORD DOUBLE CLUTCH TRANSMISSION ON 2014 FORD FOCUS NEEDS TO BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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