Ford Focus Complaints (2014)

2,661 consumer complaints on file.

#11171417January 22, 2019
POWER TRAIN
TAKATA RECALL. FROM A IDLE POSITION, TO THE INCREASING SPEED, AS THOUGH I AM STOPPED AT A RED LIGHT AND THEN THE LIGHT CHANGES TO GREEN. THE TRANSMISSION BUCKS AND SEEMS AS THOUGH THE GEAR DOES NOT CATCH IN THE PLACE IT IS SUPPOSED IT. I HAVE BROUGHT THIS TO MY DEALERS ATTENTION BUT I AM TOTAL NOTHING IS WRONG. THAT SHOULD NOT HAPPEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171504January 22, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN
TAKATA RECALL. WHILE GOING DOWN THE HIGHWAY, MY CAR SHUDDERED HARDER THAN USUAL AND SEEMED LIKE IT LOST POWER. MY TRANSMISSION LIGHT CAME ON SOON AFTER THIS. I TOOK MY CAR TO A LOCAL DEALERSHIP AND THEY EXPLAINED THAT THERE WAS A RECALL ON MY CAR FOR A CONTROL MODULE THAT WOULD CAUSE MY CAR TO STALL WITHOUT NOTICE. WHEN MY CAR STALLED IT MADE A LOUD KNOCK AND MY CLUTCH BRAKE BROKE. THE DEALERSHIP TOLD ME THAT THE BREAKING OF MY CLUTCH BRAKE COULD NOT BE COVERED IN THE RECALL BECAUSE IT IS DIFFERENT SECTION OF THE TRANSMISSION. MY QUESTION IS IF THE TRANSMISSION IS FAULTY TO BEGIN WITH THEN WOULDN'T IT AFFECT MY CLUTCH BRAKE AND CAUSE IT TO BE UNDER TOO MUCH STRESS? I NOW HAVE TO PAY 1500$ TO HAVE IT FIXED, BUT THE RECALL IS FREE OF CHARGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170928January 19, 2019
POWER TRAIN
TRANSMISSION ISSUES, SOMETIME CANT GET THE TRANS TO SHIFT ITS A DANGER PULLING OUT INTO TRAFFIC AND ON THE HIGHWAY. THE CLUTCHES IN MY TRANS ALREADY BEEN REPLACED AND STILL NOT FIXED THIS IS A KNOW ISSUE TO FORD AND THERE TELLING MY VIN IS NOT COVERED MY CAR WAS BUILT 2 WEEKS LATER FROM THE ONES COVERED BY THE EXTENDED WARRANTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170355January 16, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
TAKATA RECALL.ENGINE STALLS W/O NOTICE, INSIDE CAB REEKS OF GAS SMELL. FORD REMEDY IS TO KEEP GAS TANK 1/2 FULL. DOESN'T WORK. JUST FILLED UP AND STILL STALLED WHILE ENTERING INTO THE FREEWAY. I DID NOT USE CHEAP FUEL. VERY DANGEROUS AND THE REMEDY DOES NOT WORK. TOOK CAR TO DEALERSHIP TWICE NOW AND THEY CONFIRMED IT'S 1 OF 10 FOCUS ON THE RECALL. IN OTHER WORDS 10% OF THEIR FOCUS HAVE THIS RECALL AND SYMPTOMS. I CALLED FORD CORP AND THEY GAVE ME 2 OPTIONS, 1)DRIVE CAR WITH 1/2 TANK OR MORE 2) DON'T DRIVE IT AT ALL. I NEED IT FOR WORK #2 IS NOT AN OPTION. FORD WILL NOT GIVE A LOANER CAR EVEN I TOLD THEM THEIR REMEDY IS NOT WORKING AND CAN CAUSE BODILY INJURY OR EVEN DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166653January 12, 2019
ENGINE
WE'RE JUST NOW FINDING OUT THAT THERE WAS A RECALL ON OUR CAR THAT CAUSES IT TO STALL OUT WHILE DRIVING AND NOW ARE CARS IN THE SHOP AND THERE ARE SAYING ITHAT THE ENGINE NEEDS TO BE REPLACED, WE WHERE ON A HIGHWAY GOING AT ABOUT 60-70 MPH AT THE MOST WE HEARD A BANG COME FROM THE ENGINE AND A CLOUD OF SMOKE POURD OUT FROM BEHIND US, T
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166456January 11, 2019
ELECTRICAL SYSTEM
THE CUSTOMER CAME IN WITH A NO START CONCERN THAT REQUIRED THE VEHICLE BE JUMPED EACH MORNING. WE PERFORMED A WARRANTY BATTERY TEST AND DETERMINED THE BATTERY WAS NOT AT FAULT. AT THAT POINT WE PROCEEDED WITH DIAGNOSIS STARTING WITH TESTING THE DRAW ON THE SYSTEM. AFTER LETTING THE VEHICLE SIT AND DISCONNECTING ANYTHING THAT MAY DRAW ON THE BATTERY WE STILL FOUND A 3 AMP DRAW PULLING FROM THE BATTERY. UPON INSPECTION WE FOUND THE AIR BAG DEACTIVATION LIGHT LIT ON THE DASH WITH THE KEY OFF. CHECKED THE WIRING DIAGRAM FOUND THE AIRBAG LIGHT IS POWERED OUT OF THE BCM. UNPLUGGED CONNECTOR C2280G DRAW GOES AWAY. CHECKED ALL CONNECTORS AT BCM, FOUND C2280D WITH WASHER FLUID IN THE CONNECTOR AND CONNECTOR BURNT FROM HIGH RESISTANCE. CHECKED CONNECTOR C137 AT THE WASHER PUMP FOUND THE WASHER PUMP LEAKING INTO CONNECTOR C137 AND PUMPING ALL THE WAY TO THE BCM ALONG CIRCUITS CRW23 AND CRW24. CONNECTOR C2280D IS NOT SERVICED AS A PIGTAIL, SO A COMPLETE HARNESS WILL BE NEEDED TO COMPLETE THE REPAIR. A BCM AND WASHER PUMP WILL BE NEEDED TO RESOLVE THIS CONCERN IN ITS ENTIRETY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166501January 11, 2019
STEERING
WHILE DRIVING ON THE HIGHWAY TO DINNER, A MESSAGE POPS UP AND STATES, "STEERING FAULT, SERVICE SOON". DURING THIS TIME, IT BECAME A LITTLE DIFFICULT TO MOVE THE VEHICLE AROUND ON THE ROAD. I MANAGED TO MAKE IT TO DINNER. CONCERNED, I WANTED TO TAKE IT TO THE DEALERSHIP. WHEN I STARTED THE CAR THAT EVENING (1/8/2019) A NEW MESSAGE POPPED UP. IT STATED; "STEERING LOSS STOP SAFELY". THE STEERING WHEEL WAS ESSENTIALLY LOCKED IN ITS POSITION AND HARD TO MOVE AROUND. I GOT IT TO THE FORD DEALERSHIP AND THEY TOLD ME IT WOULD COST $1,931.35 TO FIX. THIS INCLUDES ABOUT $1,200 FOR THE STEERING GEAR (ELECTRICAL), ABOUT $605 FOR THE LABOR, AND ANOTHER $100 FOR A NEW ALIGNMENT. ARE YOU KIDDING ME? THIS IS A 2014 WITH ONLY 55K ON IT. THERE IS NO REASON THE MANUFACTURE SHOULDN'T BE COVERING THIS. THERE WAS ANOTHER CAR IN FOR THE SAME ISSUE AS MINE. LOOKING ONLINE, I HEARD THAT THIS IS A COMMON PROBLEM WITH THE FORD FOCUS THAT IS SEEMS LIKE HASN'T HIT THAT "MAGICAL" NUMBER TO BE MADE A RECALL. THIS IS MY FIRST AND NOW LAST FORD I WILL EVER BUY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166068January 9, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THERE WERE MULTIPLE FAILURES PROGRESSING WITHOUT WARNING. THE VEHICLE LOST POWER AND BEGAN TO STALL. IN ADDITION, THE FUEL GAUGE WAS NOT DISPLAYING THE CORRECT FUEL AMOUNT. WOODY ANDERSON FORD (2500 JORDAN LN NW, HUNTSVILLE, AL 35810, (877) 315-0514) REPLACED THE CLUTCH ASSEMBLY, BUT THE VEHICLE CONTINUED TO STALL. THE VEHICLE WAS ALSO TAKEN TO MORE THAN ONE INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE), BUT IT WAS UNSURE IF THE FAILURES WERE RELATED. THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165076January 8, 2019
ENGINE, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 25 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO SHEEHY FORD MARLOW HEIGHTS (5000 AUTH ROAD, MARLOW HEIGHTS, MD 20746) AND WAS CURRENTLY BEING DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165116January 8, 2019
UNKNOWN OR OTHER
WE ARE AFRAID TO DRIVE THIS VEHICLE AS WE HAVE TAKEN IT IN MANY TIMES FOR SHAKING AND VIBRATING THAT OCCUR AT ABOUT 1.75 RPM. THE VEHICLE FEELS AS IF IT IS SHAKING SO HARD THAT YOU LET OFF THE GAS AND ATTEMPT TO GAIN SPEED AGAIN BUT SLOWER. THIS DOES NOT RESOLVE THE PROBLEM. THE MOTOR MOUNTS WERE REPLACED, THE TRANSMISSION WAS TAKEN APART AND CHECKED AND THE VEHICLE STILL DOES THIS TO THE EXTENT THAT I USE A SECOND VEHICLE PURCHASED AND HAVE ONLY PUT 30,000 MILES ON THIS VEHICLE IN 5 YEARS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11164822January 7, 2019
ELECTRICAL SYSTEM
AS I WAS DRIVING, COMING OFF I-70W RAMP ONTO A MAIN CITY STREET, MY CARS "ENGINE FAULT, SERVICE NOW" INDICATOR CAME ON THE SCREEN. MY CAR WAS STILL ON BUT WOULD NOT ACCELERATE. I MANAGED TO GET TO THE SIDE OF THE RAMP THROUGH THE TRAFFIC. I ATTEMPTED TO RESTART MY VEHICLE BUT WAS UNABLE. AFTER LETTING IT REST FOR A FEW MINUTES I TURNED THE KEY AGAIN WHILE GIVING THE ENGINE GAS. IT SPUTTERED ON AND I WAS ABLE TO MAKE IT ONTO THE STREET. HOWEVER, IT WOULD NOT ACCELERATE AT USUAL. REVED AT 400, I WAS STILL ONLY GETTING UP TO 20 MPH AFTER ABOUT 500 FT. IT DIED AGAIN ONCE I GOT UNDER THE UNDERPAID, ATTEMPTING TO MAKE IT THE REMAINING THREE MINUTES TO WORK. AFTER A FEW MORE ATTEMPTS I WAS ABLE TO GET IT STARTED AGAIN AND CREEPED THE REST OF THE WAY TO WORK WITH MY HAZARDS ON. WHILE WORKING I CALLED MY DEALERSHIP FOR A TOW, SINCE MY HUSBAND CARRIES AN EXTENDED WARRANTY AND ROADSIDE ASSISTANCE. AFTER HAVING IT TOWED THEY INFORMED US THAT IT WAS THE WIRING HARNESS AN THAT IT WOULD NOT BE COVERED UNDER OUR WARRANTY. THEY ALSO THEN TOLD US THAT THE TOW WOULD NOT BE COVERED EITHER SINCE WE DID NOT USE THE APPROPRIATE COMPANY FOR ROADSIDE. MY HUSBAND PURCHASED THIS VEHICLE SIX WEEKS AGO AND WE ARE NOW FACING A $1400 REPAIR AND A $300 DIAGNOSTIC AND TOW. AFTEVSOME RESEARCH MY HUSBAND FOUND THAT 2014 FORD FOCUS ST HAD A RECALL FOR THE EXACT ISSUE. I FEEL THAT THE FAULT MAY BE FOR MORE THAT JUST THE SPORTS ADDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164892January 7, 2019
FUEL SYSTEM, GASOLINE, POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT INTO REVERSE AND SWITCHED FROM GEAR TO GEAR WITHOUT WARNING. THE CHECK ENGINE INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO GALPIN FORD (15505 ROSCOE BLVD, NORTH HILLS, CA 91343, (818) 787-3800) WHERE IT WAS DIAGNOSED THAT THE CLUTCH FAILED. A NEW CLUTCH ALONG WITH A MOTOR MOUNT AND BATTERY WIRES WERE INSTALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165179January 4, 2019
STEERING
ON MY WAY HOME TOWARDS THE END OF AUGUST AND BEGINNING OF SEPTEMBER 2018 THE POWER STEERING IN MY CAR STARTED TO GO OUT AND I WAS SAFELY ABLE TO DRIVE MY CAR TO A LOCATION NEAR AN INTERSECTION BEFORE THE POWER STEERING WENT OUT COMPLETELY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165271January 4, 2019
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED, COMPLETELY SHUT OFF, AND ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165761January 4, 2019
UNKNOWN OR OTHER
AT BEGINNING OF ACCELERATION FROM A STOP THE CARS TRANSMISSION STAGGERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165769January 4, 2019
ENGINE
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO FORD & LINCOLN OF SMITHTOWN (440 JERICHO TURNPIKE, SMITHTOWN, NY, (631) 265-2340) TO BE DIAGNOSED, BUT THE CONTACT DID NOT HAVE THE DIAGNOSTIC REPORT. THE CONTACT STATED THAT THE FAILURE OCCURRED NUMEROUS TIMES. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE WARRANTY HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164559January 2, 2019
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
PURCHASED USED ON 11/30/2018. WHILE DRIVING ON FREEWAY, CAR SUDDENLY LOST POWER, COULD NOT RESTART, HAD TO PULL TO SIDE OF ROAD AND WAIT FOR ASSISTANCE DURING HEAVY TRAFFIC. SECOND TIME, SAME THING HAPPENED HILE DRIVING ON FREEWAY ONLY I WAS ABLE TO CONTINUE AT APROX. 15 MPH TO EXIT RAMP AND WAIT FOR ASSISTANCE. SAME SYMPTOMS DURING IN-TOWN DRIVING: STALLING, WON'T RESTART, WON'T SHIFT INTO NEXT GEAR- STUCK GOING 10-20 MPH, CHECK ENGINE LIGHT ON TOOK IN FOR DIAGNOSTICS: OBD CODE P902.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164406January 1, 2019
UNKNOWN OR OTHER
VEHICLE STALLED WHILE DRIVING THROUGH A BUSY INTERSECTION - THIS SITUATION IS CONSISTENT WITH RECALL NOTICE 18S32 / NHTSA RECALL 18V-735. PRIOR TO INCIDENT HAD VISITIED FORD DEALER TO ADDRESS RECALL NOTICE AND WAS TURNED AWAY AS N/A FOR MY VEHICLE. PLEASE NOTE, RECALL NOTICE INCLUDED MY VIN AND STALLING INCIDENT IS CONSISTENT WITH RECALL NOTICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163748December 27, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 FORD FOCUS. AFTER STARTING THE VEHICLE, THE ENGINE SUDDENLY STALLED WHEN THE VEHICLE WAS SHIFTED INTO DRIVE. RECENTLY, THE VEHICLE WOULD NOT START AND WAS TOWED TO JOHNSON BROTHERS FORD (7455 S. GENERAL BRUCE DR, TEMPLE, TX 76502) WHERE IT WAS DIAGNOSED THAT THE CANISTER PURGE VALVE, FUEL TANK, AND FUEL PUMP NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL STSTEM), BUT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163392December 25, 2018
ENGINE
STARTED IN 2015 TRANSMISSION SHUDDERED/VIBRATED/HESITATION ON HIGHWAY, LACK OF POWER, CAR WOULD JERK LIKE I HAD BEEN IT ON HIGHWAY, ONBOARD COMPUTER WAS RE PROGRAMED IN OCTOBER OF 15 AND AGAIN IN JAN OF 17. CAR IS NOT STORING COMPUTER CODES WHEN IT ACTS UP. ON 7/17/18 THE CHECK ENGINE LIGHT COMES ON I CALLED DEALER GOT AN APPOINTMENT FOR 7/17/18, CHECK ENGINE LIGHT HAD GONE OFF BEFORE THE DEALER SAW THE CAR, AND THE ON BOARD COMPUTER DID NOT STORE A CODE FOR THEM TO FIGURE IT OUT. WHEN I LEFT THE DEALER I DID NOT GET A BLOCK WHEN THE CHECK ENGINE LIGHT CAME BACK ON AND THE CAR STARTED JERKING, I PULLED INTO A PARKING LOT TO TURN AROUND AND GO BACK TO THE DEALER HOWEVER THE CAR WOULD NOT GO INTO REVERSE, I TRIED A HALF DOZEN TIME TO BACK UP INCLUDING TURNING OFF THE ENGINE. THE CAR NEXT TO ME LEFT AND I WAS ABLE TO MAKE A U TURN, BY THE TIME I GOT BACK TO THE DEALER THEY WERE CLOSED. I BROUGHT THE CAR BACK THE NEXT MORNING THEY WERE ABLE TO RETRIEVE TO CODE AND REPLACE THE TRANSMISSION CONTROL MODULE. IN AUGUST OF 18 ONE DAY LEAVING THE GAS STATION WHEN I PUT THE CAR INTO DRIVE ALL IT DID WAS REV THE ENGINE ANOTHER TIME WHEN I BACKED OUT OF MY PARKING PLACE AND TRIED TO DRIVE AWAY IT WOULD NOT GO INTO DRIVE. THIS HAPPENED AGAIN IN DECEMBER. LATELY I HAVE A PROBLEM WHERE THE ENGINE WILL REV UP WHILE DRIVING ON THE HIGHWAY, IT USUALLY IS ONLY FOR A FEW SECONDS. THE RPM'S WOULD DOUBLE WHEN THIS HAPPENED. ON 12/7/18 THIS HAPPENED AGAIN, HOWEVER I HAD TO TAKE MY FOOT OF THE ACCELERATOR IN ORDER FOR THE ENGINE TO STOP THE REVVING. THE REVVING OF THE ENGINE IS NOT ON SPECIFIC DATES, HOWEVER HAPPENS ONCE OR TWICE A WEEK USUALLY ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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