Ford Focus Complaints (2018)

837 consumer complaints on file.

#11653774April 9, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653657April 9, 2025
ENGINE, UNKNOWN OR OTHER
Recall Reference Number: 23S64 My vehicle experienced oil pressure & power loss, when taken in to be investigated the mechanic found that the oil pump belt that is in the oil pan made of rubber has detreated and there was rubber and metal in the oil. The exact issue described in recall referenced above. When checking to see if my VIN was covered I spoke with Ford and while they verified that my car was made in the correct plant and time frame as VINs that are affected by the recall, but as mine is a manual transmission vs. automatic they say its not covered. Why does that matter when the issue is with a belt in the oil pan, and nothing to do with the transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653449April 8, 2025
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), ENGINE, POWER TRAIN:CLUTCH ASSEMBLY
The contact owns a 2018 Ford Focus. The contact stated while driving from a complete stop, the vehicle hesitated and experienced hard transmission shifts. There was no warning light illuminated. The vehicle was taken to the dealer, where the transmission clutch and the clutch actuator were replaced. The contact stated that while her significant other was driving approximately 25 MPH, the vehicle stalled. The driver was unable to pull to the side of the road. Upon inspecting the vehicle, the driver noticed that the engine had fallen onto the ground. The vehicle was towed to a second dealer, Don Vance Ford, Inc. (MO-38, Marshfield, MO 65706), where it was determined that the motor mounts needed to be replaced. The vehicle was repaired. Additionally, the contact stated that the vehicle had failed to respond upon shifting to reverse(R). The contact stated that the vehicle was significantly sluggish while shifting into gear. The first dealer was notified of the failure and informed the contact that the transmission control module had failed; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653262April 7, 2025
UNKNOWN OR OTHER
This incident occured right around the time of the initial recall. In January 2024. I had it repaired at another car repair shop hoping to reimbursed by Ford. The initial recall stated they would have a remedy by June 2024. This then was delayed until 1st quarter 2025. Still no remedy for the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652727April 4, 2025
ENGINE
Oil pump belt and/or oil pump tensioner failure. Could cause engine and brakes to go out. Diagnosed by mechanic. Not available without extensive inspection. Engine light came on followed by oil light. Ford is only recalling affected vehicles with an automatic transmission. Mine is a manual transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651793March 31, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651817March 31, 2025
POWER TRAIN
The contact owns a 2018 Ford Focus. The contact stated while driving approximately 20 MPH, there was an abnormal sound coming from underneath the vehicle. The contact stated that over time the transmission was difficult to shift into gear. The transmission warning light was illuminated, and the message "Internal Transmission Failure" was displayed on the instrument panel. The vehicle was taken to an independent mechanic to be diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651067March 27, 2025
POWER TRAIN
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted with an unknown warning light illuminated. The vehicle was able to be restarted. The vehicle was taken to an independent mechanic, where it was diagnosed that the dual clutch in the transmission had failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer, where the same diagnostic information was provided. The contact was informed that the dual clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 146,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650495March 25, 2025
STEERING
The contact owns a 2018 Ford Focus. The contact stated while driving 20 MPH, the vehicle lost power steering functionality. There was no warning light illuminated. The vehicle was taken to the residence and was then towed to the dealer to be diagnosed. The contact was informed that the steering rack and pinion needed to be replaced. The repair was pending. The manufacturer was notified of the failure. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650186March 24, 2025
STEERING
My steering wheel got jammed in the middle of the road. Kt was just working fine and got stuck while I was driving. The ford dealer inspected the car and identified that my steering rack got cracked after the diagnosis. My car is driven just 40,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650363March 24, 2025
ENGINE
I was going 60mph down the highway when my timing belt snapped and I lost all power. I see ford has a recall for the same engine, the 1.0 3 cylinder ecoboost, same problem, but the recall is only for cars with automatic transmissions. Mine is a manual. It went out completely with no warning. I was left coasting in the dark down the highway. Then left sitting on the side of the highway until someone could pick me up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649650March 21, 2025
UNKNOWN OR OTHER
Transmission ĥas not shifter right since I purchased the vehicle. Perking and high rpm not shifting. Tool to ford they replaced clutches and it continued. Took it back 13 months later they claimed clutches needed replaced, issue has continued. Now the TCM is bad and jerking so severe it almost caused me to wreck. Despite them extending warranty on tcm until June 2025 they are refusing to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649844March 21, 2025
ENGINE
UNKNOWN Took my vehicle in to check recall and get oil change, and two-days later I had to bring it back. The check engine light came on and they stated that oil was leaking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649616March 20, 2025
ENGINE
Manufacturer Recall Number 23S64 NHTSA Recall Number 23V905 I am sending this from in as my car is still not repaired & has been worked on for over 8 months with no fix for the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648793March 17, 2025
POWER TRAIN, ENGINE
The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted, with the check engine warning light illuminated. The vehicle was towed to an independent mechanic and was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 152,910.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648343March 14, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact stated that while her daughter was driving at an undisclosed speed, the check engine and the oil warning lights illuminated. The check engine and the oil warning lights illuminated with an audible clicking sound. The contact's daughter merged to the side of the road. The contact then towed the vehicle to the residence. The vehicle was then taken to a dealer where it was diagnosed with engine oil pump failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647860March 12, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Ford Focus. The contact stated that after refueling and driving a short distance, the vehicle was parked. The contact stated that later while attempting to restart the vehicle, the vehicle failed to immediately start. Additionally, on several occasions after refueling, the vehicle failed to immediately restart. The vehicle was taken to the local dealer who replaced the canister purge valve, but the failure reoccurred. The manufacturer was notified of the failure, but no assistance was provided. The contact stated that the vehicle was previously repaired under the NHTSA Campaign Number: 18V735000 (FUEL SYSTEM, GASOLINE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647308March 10, 2025
POWER TRAIN
The contact owns a 2018 Ford Focus. The contact stated that the check engine warning light illuminated and failed to shift into reverse(R). The vehicle failed to start intermittently and required several attempts before starting. The vehicle was taken to the dealer who diagnosed a failure with the fork actuator in clutch A, and the clutch master needed to be replaced. The vehicle was repaired. The contact stated that approximately 2 years after the repair, the failure recurred. The vehicle was returned to the dealer who diagnosed a failure with clutch B. The vehicle was not repaired. The contact found information for NHTSA Campaign Number: 18V845000 (Power Train); however, the dealer confirmed that the VIN was not included. The manufacturer was informed of the failure and confirmed that the VIN was not included in 18V845000 (Power Train). The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647312March 10, 2025
POWER TRAIN
The contact owns a 2018 Ford Focus. The contact stated that while her husband was driving at an undisclosed speed, the driver noticed smoke coming from underneath the hood of the vehicle. The transmission warning light was illuminated. The driver pulled over to the side of the road and turned off the vehicle. The vehicle was towed to the dealer, where it was diagnosed that the transmission was blown due to the leaking of the transmission clutch fluid. The dealer determined that the transmission needed to be replaced. The contact stated that the clutch canister was previously replaced while the vehicle was owned by the previous owner. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646283March 4, 2025
POWER TRAIN
The contact owns a 2018 Ford Focus. The contact stated while driving 40 MPH and depressing the accelerator pedal, the vehicle failed to respond as needed. The check engine warning light was illuminated. The contact pulled over to the right side of the road and waited for his girlfriend to pick him up. The vehicle was towed to the dealer where it was diagnosed that the clutch, the A and B lever, and the throw-out bearing needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V169000 (POWER TRAIN); however, the vehicle was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 131,731.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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