Ford Focus Complaints (2016)

1,195 consumer complaints on file.

#11633633January 2, 2025
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated that while driving 45 MPH, the gear shifter shifted into park(P) independently. The contact pulled over and shifted back to drive(D). In addition, while driving up or down hill, the overheating warning light illuminated, and the vehicle stalled. The contact pulled over and waited for the engine to cool down; however, the failure recurred after driving a short distance. The failure occurred on four separate occasions. The failure became progressively worse, and the vehicle was no longer being driven. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633653January 2, 2025
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed and shifting from first gear to second gear, the vehicle skipped and then accelerated. There was an abnormal clunking sound coming from the vehicle. There was no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the clutch needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633445December 31, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2016 Ford Focus. The contact stated that while her husband was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the oil pump tensioner assembly and oil pump drive belt, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632511December 26, 2024
STEERING, FUEL/PROPULSION SYSTEM, ENGINE
Stearing went out and car would not start after filling tank with gas
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632292December 24, 2024
FUEL/PROPULSION SYSTEM
Kept getting my check engine light is says something about bleed up pressure in the fuel tank which when driving my throttle is not as responsive and when I fill up from Empty I have to give it some gas in. Order to start and would sit at the red light or a stop sign with the clutch pressed in and it would sputter and stall which I would have to give it gas to restart the car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631908December 21, 2024
FUEL/PROPULSION SYSTEM
The evap purge valve assembly failed. An engine warning lamp did appear. While driving down the interstate the incorrect fuel mixture caused the vehicle to stall while in motion with my wife, and at the time, [XXX] son were in vehicle. Although there was no accident, all power was lost and the vehicle had to maneuvered into the shoulder to prevent rear ending other vehicles. This was the 2nd time in 2 weeks. The vehicle was called into the Ford recall line, as there has been an open recall on the vehicle model and year. The ford recall line said the vehicle was not affected by the recall, and no recall repairs had been made the vehicle. The ford recall rep recommended to take the vehicle to a ford dealership. The vehicle has been inspected by a Ford dealership. The dealership confirmed the issue was the issue seen in previous recalls, but the dealership stated they could see a previous dealership had made the recall repaired (in contrast to the ford recall representative’s statement). So, the vehicle was either not repaired under either of the (2) active recalls (as stated by the ford dealership), or the recall fix to update the software and replace the evap purge valve is not effective, leaving the vehicle in an unsafe condition to operate. The rich mix of fuel caused by the failure has led to a clogged catalytic converter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630936December 16, 2024
POWER TRAIN
Transmission control unit (module) has caused the vehicle to randomly rev the RPM. Causes vehicle to hard shift and delayed shifting. Check engine light came on and produced code P07A3. There is a recall for Ford Focus years 2012 -2018 but my vehicles VIN was not attached to this recall. My vehicle has all the same symptoms as the recalled vehicles. The vehicle is not drivable in this condition. It may cause the car to not stop or accelerate into another vehicle. It may also cause more damage to other components. I have 20+ years of mechanical background and have looked the vehicle over myself.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630324December 12, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630109December 11, 2024
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated while the vehicle was parked, the contact attempted to shift the gear shifter into reverse; however, the transmission failed to engage, and the vehicle shuddered. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the clutch assembly needed to be replaced. The dealer made the contact aware of NHTSA Campaign Number: 18V845000 (Power Train); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 96,421.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629514December 8, 2024
POWER TRAIN, VEHICLE SPEED CONTROL
The car is shuddering on acceleration. RPM currently rises and falls in an unnatural manner. Loss of power and gas mileage. This appears to be the same issue that other 2016 ford focuses are covered by.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628865December 4, 2024
ENGINE
Engine is misfiring, lack of power, stallign out, barely made it home could of been a really bad accident.now engine is still running terrible, throwing multiple codes and blowing white smoke which we all know is a head gasket issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627295November 25, 2024
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, there was a loud bagging sound that became worse while the brake pedal was depressed. In addition, the contact stated that white smoke was coming from the engine compartment. The vehicle was towed to the dealer where it was diagnosed with water pump and serpentine belt failure. The contact was informed that the serpentine belt and the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 136,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626912November 22, 2024
POWER TRAIN
I was waiting at a redlight for it to turn green. The light turned green and I pressed on the accelerator pedal, the vehicle started rolling backwards while the vehicle was in drive. I had to turn the vehicle off in the roadway, I cranked the vehicle back and was able to move it before it told me “transmission overheat”. The dealer said that it was the clutch that went out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626589November 21, 2024
POWER TRAIN, ENGINE
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the transmission was shifting rough. The contact pulled over and turned off the vehicle. While restarting the vehicle, the check engine and several other unknown warning lights illuminated. The "Transmission Overheating, Stop Safely" message was displayed while driving. The contact pulled over again and turned off the vehicle. The vehicle failed to restart immediately and was started on the third attempt. The contact drove the vehicle to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to Customer Satisfaction Program: 14M02 (Transmission Control Module Extended Warranty Coverage); however, the vehicle was not included. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625338November 14, 2024
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle would hesitate upon depression of the accelerator pedal as the RPMs would rev to a high level. The contact also stated that the vehicle would fail to start due to the gear shifter not recognizing the vehicle in park(P). The contact would move the gear shifter back and forth until the vehicle was recognized in park(P). The contact stated that both the check engine and transmission hot warning messages had appeared on the instrument panel. The vehicle was taken to a dealer where it remained in their possession. The vehicle had yet to be repaired. The manufacturer was notified of the failure and was informed that there were no recalls on the vehicle. The contact was then referred to the NHTSA Hotline to file a complaint. The failure mileage was approximately 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624242November 8, 2024
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle downshifted with the check engine warning illuminated. The vehicle was towed to the dealer where it was diagnosed that the clutch actuator had failed and needed to be repaired to verify if the transmission might have failed. The contact stated that the dealer provided the contact with the following error DTC codes: P0704, P2701, and P0805 after the vehicle had been diagnosed. The vehicle was not repaired. The manufacturer was made aware of the issue and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623946November 7, 2024
POWER TRAIN, ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
The contact owns a 2016 Ford Focus. The contact stated while driving approximately 60 MPH, the vehicle lost motive power and the vehicle was coasted to the side of the road, and then towed to a certified mechanic. The contact believed that the mechanic had diagnosed a failure within the transmission and had completed a repair to the transmission; however, the contact was unaware of what parts were replaced. The contact stated that after the vehicle was repaired, the vehicle started hesitating and there was an abnormal revving noise coming from the engine compartment while accelerating. The contact would depress the accelerator a second time to accelerate as intended. The failure was intermittent. The message that the engine was overheating was illuminated. The vehicle was taken to the dealer who determined that the fuel pump had failed. The contact was informed that the vehicle was included in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The recall repair was completed, and the fuel pump was replaced; however, the failure persisted. The vehicle was taken to a certified mechanic who diagnosed a failure with the water pump and the water pump was replaced. The mechanic was unable to determine the cause of the transmission failure. The manufacturer was made aware of the failure. The manufacturer had referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623599November 5, 2024
POWER TRAIN, ELECTRICAL SYSTEM
Faulty dual clutch. I only have 34000 miles on it. I shouldn't have this problem . Started 2 weeks ago .very rough shifting. Sometimes it won't shift at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623679November 5, 2024
FUEL/PROPULSION SYSTEM, POWER TRAIN
Check engine light P1450 fuel system vacuum. So many complaints of the same issue of the vehicle stalling and shuddering. The dealership refuses to even look at my vehicle. This is a serious safety concern. Someone needs to intervene because there are too many of us now driving dangerous vehicles because their parts don’t work properly and the dealerships are telling us there’s nothing they can do. UNACCEPTABLE Additionally, my clutch assembly WAS recalled but the dealership must have reported my vehicle fixed because the recall is no longer showing up. THIS IS FALSE! They NEVER FIXED IT! It has never actually been fixed even though I have taken it in easily 10 times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623394November 4, 2024
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2016 Ford Focus. While the contact's daughter was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the transmission warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed with a failed transmission control module. The contact was informed that the transmission control module needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The contact referenced Customer Satisfaction Program: 14M02 as a possible cause for the failure. The contact was informed that the vehicle was not included. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 57,275.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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