Ford Focus Complaints (2001)

1,761 consumer complaints on file.

#10039549September 25, 2003
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
WHILE DRIVING DOWN A FREEWAY OFF-RAMP, MY 2001 FORD FOCUS ZX3 STARTED TO BUCK AND HESITATE, EVENTUALLY STALLING AND CAUSING A DANGEROUS CONDITION DUE TO SUDDEN DECCELERATION AND LOSS OF POWER STEERING AND BRAKES. LUCKILY THE VEHICLE HAD ENOUGH INERTIA TO COAST DOWN THE RAMP AND EVENTUALLY I WAS ABLE TO PULL IT INTO AN EMERGENCY LANE USING THE REMAINING ASSIST LEFT IN THE BRAKE BOOSTER. THERE, I ATTEMPTED MULTIPLE TIMES TO RESTART THE VEHICLE AND IT FINALLY STARTED. IT HAD A HALF TANK OF FUEL SO LOW FUEL LEVEL WAS NOT THE CAUSE AND I HAD ONLY DRIVEN 163 MILES SINCE THE LAST FILL-UP SO I KNEW THE FUEL GUAGE WAS OPERATIONAL. I ATTEMPTED TO DRIVE TO THE NEAREST GAS STATION TO FILL UP JUST IN CASE AND AS I AS ABOUT TO TURN IN THE CAR DIED AGAIN. IT RESTARTED AFTER MULTIPLE ATTEMPTS AND I WAITED A LONG TIME FOR TRAFFIC TO GET AS CLEAR AS IT WOULD ON THIS BUSY ROAD. THEN, AS I ATTEMPTED TO TURN IN, CREEPING FORWARD AND FEARING THE WORST, THE CAR DIED AGAIN, BUT LUCKILY I HAD NOT YET BEGUN TO IMPEDE ONCOMING TRAFFIC. IF I HAD BEEN, AN ACCIDENT WOULD LIKELY HAVE RESULTED. AFTER MULTIPLE ATTEMPTS, THE VEHICLE DID START AND I PULLED IN, FILLED UP, AND DROVE HOME UNEVENTFULLY TO DO SOME RESEARCH. ON THE MESSAGE BOARD AT FOCALJET.COM I READ ABOUT OTHER FOCUS CONSUMERS ENCOUNTERING A SIMILAR PROBLEM WITH A DEFECTIVE FUEL PUMP AND SOME SORT OF DEGRADATION OF A MATERIAL LINING THE FUEL TANK CAUSING THE CONDITION I EXPERIENCED. I FEEL IT IS A SAFETY CONCERN OF HIGH PRIORITY AND SHOULD BE BROUGHT TO FORD'S ATTENTION IMMEDIATELY. I AM ANGRY THAT MY LIFE WAS PUT IN DANGER RUNNING THE MOST MUNDANE OF ERRANDS AND I WILL LET THEM KNOW ABOUT IT TOMMORROW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040486September 24, 2003
STEERING
VEHICLE WAS TAKEN TO THE DEALER FOR RECALL# 02V289000 REPAIRS CONCERNING STEERING PINCH BOLTS. THE REMEDY FOR THIS RECALL IS INADEQUATE BECAUSE THE CONTROL ARM CONTINUES TO LOOSEN FROM THE STEERING KNUCKLE, CAUSING DIFFICULTY WHEN STEERING THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040652September 23, 2003
SUSPENSION:REAR, SEATS, VISIBILITY:WINDSHIELD WIPER/WASHER, SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM:IGNITION, POWER TRAIN:AUTOMATIC TRANSMISSION, VISIBILITY:WINDSHIELD
REAR WHEEL BEARINGS ARE WEARING OUT ON VEHICLE.*MR THE AUTOMATIC TRANSMISSION DOES NOT SHIFT PROPERLY, THE CONSUMER DISCOVERED THE WRONG TRANSMISSION FLUID WAS IN THE VEHICLE. THE FRONT WINDSHIELD CRACKED DUE TO EXCESSIVE HEAT. THE REAR SEAT LATCH, THE SEAT FABRIC AND THE KEY IGNITION FAILED.*TS THE WINDSHIELD WIPERS WORE OUT, WHICH WERE ONLY USED ABOUT SEVEN TIMES AND THE REAR BRAKES HAD TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039331September 23, 2003
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE), TIRES:TREAD/BELT
TIRE PROBLEM, POSSIBLE REAR BEARING PROBLEM, POSSIBLE ALIGNMENT PROBLEM, EGR REPLACED- ENGINE MISFIRING IS BEGINNING TO REAPPEAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039305September 22, 2003
STEERING:LINKAGES
I HAVE A RECALL ON MY 2001 FORD FOCUS. MY HUSBAND IS IN THE MILITARY AND WE ARE CURRENTLY LIVING IN LONDON, ENGLAND. WE HAVE TRIED NUMEROUS TIMES TO GET THE RECALL TAKEN CARE OF, BUT NO ONE WILL HELP US. WE HAVE TAKEN THE VEHICLE TO A FORD DEALER IN THE UK, AND THEY TOLD US THAT THEY WILL FIX THE RECALL, BUT THEY CANNOT ORDER THE PART BECAUSE IT IS AN AMERICAN CAR. I HAVE CONTACTED FORD ABOUT 15 TIMES, AND EACH TIME HAVE BEEN GIVEN THE RUN AROUND. I HAVE ABOUT 6 DIFFERENT PHONE NUMBERS THAT THEY HAVE GIVEN ME TO TRY AND EACH TIME, THE PERSON THAT I TALK TO SAYS THAT THEY CANNOT HELP ME. THE RECALL IS FOR REAR WHEEL BEARINGS AND PINCH BOLT. I HAVE A 16-MONTH-OLD SON THAT HAS TO RIDE IN THAT CAR, AND I HAVE TRIED TO EXPLAIN TO THEM THAT I AM AFRAID FOR HIS SAFETY, BUT EVEN THAT HAS NOT HELPED TO GET ME ANY SATISFACTION. I WILL APPRECIATE ANY AND ALL HELP THAT CAN BE GIVEN. THANK YOU, HEATHER HUNDLEY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040019September 16, 2003
ELECTRICAL SYSTEM:IGNITION
WHEN ATTEMPTING TO START VEHICLE IGNITION LOCKED WITHOUT WARNING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038902September 15, 2003
AIR BAGS
AIRBAGS DEPLOYED AT MINOR FENDER-BENDER, SO MINOR THAT THERE WAS NO DAMAGE TO EITHER CAR, THE ONLY DAMAGE WAS FROM THE AIRBAGS-CAUSED THE WINSHIELD TO BREAK AND A SECOND DEGREE BURN ON DRIVER'S RIGHT ARM.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10039963September 15, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, WHEELS:LUGS/NUTS/BOLTS/STUDS
FIRST TIME DEALER REPLACED THE SERPENTINE BELT, AND SECOND TIME DEALER REPLACED NUTS AND BOLTS AND SERPENTINE BELTS. BUT SQUEAKING NOISE STILL OCCURRING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034042September 15, 2003
FUEL SYSTEM, GASOLINE:DELIVERY
WHEN THE VEHICLE WAS IN REVERSE AND THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE STALLED.*AK THE DEALERSHIP REFUSED TO EVALUATE THE PROBLEM BECAUSE THE VEHICLE STARTED AFTER BEING TOWED. ALL THREE INCIDENTS OCCURRED WHEN THE GAS TANK WAS 1/4 FULL OR LESS. ALL THREE INCIDENTS OCCURRED WHEN THE VEHICLE SAT OVERNIGHT AND WAS STARTED IN THE MORNING. *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038822September 13, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
PREMATURE BRAKE PAD AND ROTOR REPLACEMENTS ON FRONT OF FORD FOCUS SEDAN. BRAKES REPLACED AT 21,000 MILES. I HAVE NEVER HAD TO REPLACE ROTORS ON ANY CAR THIS EARLY. FORD OWNERS OF FOCUS HAVE LISTED THIS PROBLEM HUNDREDS OF TIMES. YET I KNOW OF NO RECALL FOR THIS PROBLEM. SOME HAVE HAD IT IN LESS THAN 10,000 MILES. THIS REALLY NEEDS TO BE LOOKED INTO. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031921September 12, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHEN THE VEHICLES KEY IS PLACED IN THE IGNITION SOMETIMES THE KEY WILL NOT TURN, DEALER HAS TO REPLACE THE IGNITION SWITCH.*AK *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038706September 11, 2003
SERVICE BRAKES, AIR:DISC:ROTOR, SERVICE BRAKES, AIR:DRUM:SHOES/LININGS, SERVICE BRAKES, AIR:DISC:PADS
I HAVE HAD "BRAKE ISSUES SINCE DAY ONE OF OWNING MY 2001 FORD FOCUS STATION WAGON. FROM THE VERY BEGINNING THERE WAS MOANING SOUNDS WHEN I BRAKED. THE SALESMAN & SERVICE DEPT TOLD ME "IT'S BECAUSE THEY ARE NEW", @ AROUND 13,000 MILES THEY BEGAN TO MAKE MORE PROMINANT "MOANS" I WAS TOLD THAT IT'S "NORMAL". AT 16,500 MILES SEVERE MOANING & GRINDING, THEN NOT BEING ABLE TO STOP EASILY, I BROUGHT IT IN TO AN INDEPENDANT MECHANIC , SINCE MY BUMPER TO BUMPER WARRANTY DOES NOT COVER "NORMAL WEAR & TEAR ITEMS" SUCH AS BRAKES & I WAS TOLD I WOULD HAVE TO PAY A DIAGNOSTIC FEE,ALSO NOT IN MY WARRANTY, TO DETERMINE WHAT THE ISSUES ARE,& THIS MECHANIC TOLD ME THAT I WAS METAL TO METAL, I NEEDED NEW FRONT ROTORS & PADS, $250.ALSO THAT THE FOCUS HAS BRAKE PROBLEMS & WAS NOT DESIGNED WELL. HERE IT IS 3 MONTHS LATER & @19,800 MILES MY BACK BRAKES START SQUEALING & SCREECHING LOUDLY, I BRING IT IN AGAIN & THE SHOES ARE COMPLETELY WORN DOWN & I NEEDED THE ROTORS MACHINED, IT WAS ANOTHER $135 (WHICH WAS I BARGAIN SINCE I CALLED THE FORD DEALER & THEY WANTED @$300 FOR THAT WORK). HE TOLD ME THAT HIS SHOP DOES ALL THE FLEET WORK FOR A NEIGHBORING ENTERPRISE RENTAL CAR OFFICE & THE FOCUS' ARE CONSTANTLY IN THERE FOR BRAKES. I CALLED FORD'S CUSTOMER SATISFACTION LINE & REPORTED THE ISSUE. I AM MAILING A LETTER TO FORD'S DISPUTE RESOLUTION BOARD & I AM HOPING THAT YOU WILL HELP US FOCUS OWNERS WITH BAD BRAKES GET RETRIBUTION FROM FORD FOR THIS FAULTY SYSTEM. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038619September 10, 2003
AIR BAGS:FRONTAL
THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AND ONLY THE PASSENGER SIDE AIR BAG DEPLOYED UPON IMPACT. THE DRIVER SUSTAINED SEVERE HEAD INJURIES. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10037521September 9, 2003
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
I WEAR MY SEAT BELT EVERY TIME I DRIVE MY CAR NO MATTER WHERE I GO,LATELY I HAVE NOTICED IT IS VERY HARD TO BUCKLE THE SEAT BELT,IT DOESN'T SLIDE IN EASY LIKE WHEN I FIRST BOUGHT THE CAR,I HAVE TO MISS WITH AND IT IS QUITE HARD TO GET IT TO CLICK TOGETHER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038383September 8, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKES WERE APPLIED AT 35 MPH, AND BRAKE PEDAL WENT TO THE FLOOR. CONSUMER WAS FORCED TO DOWN SHIFT TO FIRST GEAR TO AVOID AN ACCIDENT, AND COME TO A STOP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037478September 8, 2003
EXTERIOR LIGHTING:BRAKE LIGHTS
2001 FORD FOCUS SW RIGHT REAR BRAKE LIGHT QUIT WORKING. TRIED TO FOLLOW THE PROCEDURE IN THE OWNER'S MANUAL TO REPLACE BULB. TOOK THE OPPORTUNITY TO TRY TO REPLACE LEFT BULB. NEITHER BULB SOCKET WOULD COME OUT OF THEIR RESPECTIVE LAMP ASSEMBLIES. ACCIDENTLY BROKE-OFF THE BULB HOLDER FROM THE LEFT SOCKET. THE BULB AND ITS HOLDER FELL INTO THE LAMP ASSEMBLY. THIS EXPOSED THE LAMP ASSEMBLY FITTING TO VIEW. IT WAS MELTED. THEREFORE, IT IS IMPOSSIBLE TO CHANGE A BURNT BULB BECAUSE THE LAMP ASSEMBLY WAS TOO DISTORTED FROM MELTING TO FREE THE SOCKET. THE LIGHTS WERE SUBJECT TO NORMAL USE.*AK THE TERMS SOCKET AND LAMP ASSEMBLY ARE AS USED IN THE OWNER'S MANUAL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038239September 4, 2003
AIR BAGS:FRONTAL
CONSUMER COMPLAINED ABOUT AIR BAG PROBLEMS. VEHICLE WAS INVOLVED IN A FRONT END COLLISION, AIR BAGS DEPLOYED, AND BURNED SEVERAL DIFFERENT PARTS OF CONSUMER'S FACE AND ARMS. MANUFACTURER WAS NOT CONTACTED AT TIME OF THIS CALL . *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10037167September 3, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
PROBLEM WITH THE 2001 FORD FOCUS BRAKES!!! MANY COMPLAINTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037022September 2, 2003
SUSPENSION:FRONT, ELECTRICAL SYSTEM:IGNITION, ENGINE AND ENGINE COOLING:ENGINE
3 MAJOR COMPLAINTS FOR 2001 FORD FOCUS ZTS 1.) FRONT SUSPENSION NEEDS A RIGHT ARM REPLACEMENT 2.) ENGINE LIGHT TURNED ON AND WAS TURNED OFF WHEN BROUGHT TO FORD DEALER SHOP. 3.) ON A SEPARATE OCCASION, CAR STALLED WHILE DRIVING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10036803August 28, 2003
AIR BAGS:FRONTAL
LOW SPEED IMPACT. 2001 FORD FOCUS REAR ENDED ANOTHER VEHICLE. FRONTAL AIR BAGS DEPLOYED IN THE 2001 FORD FOCUS. AN ACCIDENT RECONSTRUCTION WAS COMPLETED AND IT WAS CONCLUDED THERE WAS NO PHYSICAL EVIDENCE FOUND THAT WOULD SHOW CAUSE FOR THE FRONTAL AIR BAGS TO DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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