Ford Focus Complaints (2001)
1,761 consumer complaints on file.
- #10048781November 28, 2003ELECTRICAL SYSTEM
WHILE DRIVING VEHICLE UNEXPECTEDLY SHUT OFF. CONSUMER WAS ABLE TO RESTART VEHICLE AND DRIVE TO THE DEALER, WHO INDICATED THAT COMPUTER FAILED.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10048682November 25, 2003SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
PROBLEMS WITH TIRES CUPPING, STEERING AND UPPER CONTROL ARMS. *MR THE CONSUMER WAS TOLD BY A MECHANIC AT THE DEALERSHIP, THAT THE CONTROL ARMS WERE TOO SHORT IN THE BACK OF THE VEHICLE WHICH CAUSED THE TIRES TO TIP IN, WHEN THE TIRES TIPPED IN, IT CAUSED THE INNER EDGE TIRE TO WEAR AND THEN THE VEHICLE VIBRATED WHILE THE CONSUMER WAS DRIVING AND THE VEHICLE ALSO PULLED TO THE RIGHT. ON TWO OCCASIONS, THE CONSUMER LOST CONTROL OF THE VEHICLE, BECAUSE OF THE SEVERE VIBRATION IN THE STEERING. *JB *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10047445November 23, 2003ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAVE HAD MY 2001 FORD FOCUS IGNITION SWITCH LOCK UP ON ME A TOTAL OF FOUR TIMES IN THE FIRST 14 MONTHS I OWED MY FOCUS. IF YOU HAVE THIS PROBLEM, LOOK AT THE TIP OF YOUR KEY -- IS IT BEING WORN DOWN AT THE TIP? THIS IS THE SOURCE OF THE PROBLEM -- FORD BASICALLY USED INFERIOR METAL WHEN DESIGNING THEIR KEYS FOR THE 2000-2001 FORD FOCUSES. THEY HAVE SUPPOSEDLY FIXED THIS PROBLEM IN LATER MODELS. AFTER HAVING MY IGNITION CYLINDER REPLACED OR REBUILT THREE TIMES, FINALLY AFTER THE FOURTH TIME, THEY GAVE ME A NEW SET OF KEYS. BUT THE PROBLEM STILL EXISTS AND IT IS JUST A MATTER OF TIME BEFORE MY CURRENT "NEW" KEY GETS WORN DOWN ENOUGH TO LOCK UP THE IGNITION SWITCH WHEN I INSERT IT. I AM IN THE MIDST OF PURSUING THE LEMON LAW ON MY CAR. I'VE ASKED FORD TO "REPURCHASE" MY CAR AND THEY HAVE COUNTERED MY OFFER TO "REPLACE" MY CAR WITH ANOTHER FOCUS -- FULLY ACKNOWLEDGING THAT THE "IGNITION CYLINDER MALFUNCTION... WAS A KNOWN CONCERN IN 2001 MODELS, AND WAS UNFORTUNATELY UNABLE TO BE REPAIRED ON YOUR VEHICLE." THIS PROBLEM HAS THE POTENTIAL OF BEING RECALL-WORTHY (IN MY OPINION) BUT I HAVE NO IDEA OF HOW TO GET THAT PROCESS ROLLING! ALL I DO KNOW IS THAT ALL FOUR SEPARATE TOW TRUCK OPERATORS(WITHOUT BEING ASKED BY MYSELF) TOLD ME THAT THEY TOW 12-15 FORD FOCUSES A MONTH WITH THIS SAME PROBLEM! THAT'S RIDICULOUS! I WAS TOLD BY A KIND FORD SERVICE GUY THAT IF I EVER DO GET IN A DANGEROUS SITUATION WHERE MY IGNITION SWITCH LOCKS UP AND MY KEY WILL NOT TURN AND START MY CAR, THAT IF I LIGHTLY TAP THE END OF THE KEY INTO THE IGNITION SWITCH WITH SOMETHING HARD -- IT MAY WORK TO ALLOW IT TO TURN. SO IF YOU ARE IN A PICKLE, GIVE THIS A TRY. IF YOUR CAR IS STILL UNDER WARRANTY, BE SURE TO KEEP A GOOD RECORD OF EVERY TIME THIS HAPPENS TO YOU. THEN LOOK INTO THE LEMON LAW REQUIREMENTS IN YOUR STATE. *LA
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10047244November 20, 2003FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP FAILURE AT 22,000 MILES. DEALER REFUSED REFUND DUE ON EXTENDED FUEL SYSTEM WARRANTY STATING THAT THE WARRANTY COVERED THE FUEL TANK ONLY. *LA
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10047264November 20, 2003FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2001 FORD FOCUS, HAD TO REPLACE FUEL PUMP (THE CAR JUST DIED) WITH A LITTLE OVER 40,000 MILES ON CAR; TOLD AT THE TIME THE REPAIR WAS NOT COVERED AND WAS NOT A RECALL ISSUE; WENT ON LINE AND DID A SEARCH FOR "PROBLEMS WITH FORD FOCUS"; FOUND SEVERAL SIMILAR COMPLAINTS; HAD FUEL PUMP REPLACED AT MY OWN EXPENSE AT PACIFIC COAST FORD IN FEDERAL WAY, WA; ALSO, BRAKES HAVE ALWAYS SQUEAKED. *LA
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10048346November 19, 2003EXTERIOR LIGHTING:TURN SIGNAL
TURN SIGNAL CAME ON AND OFF WHEN USED. DEALER WAS AWARE THAT THE PROBLEM WAS INTERMITTENT.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10047877November 13, 2003FUEL SYSTEM, OTHER:DELIVERY
WHILE MERGING INTO TRAFFIC 2001 FORD FOCUS STALLED.*MR (NAR) DEFECTIVE FUEL DELIVERY MODULE. *CB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10046845November 13, 2003FUEL SYSTEM, GASOLINE:DELIVERY
I HAVE A 2001 FORD FOCUS ZX3. AROUND APPROXIMATELY 36,000 MILES I STARTED NOTICING THE ENGINE MISSING. SHORTLY AFTER WHEN THE GAS TANK WOULD BE 1/4 FULL AND BELOW THE CAR WOULD EXPERIENCE WHAT FELT LIKE FUEL STARVATION, FREQUENTLY IN COORDINATION WITH A SHARP TURN. THE CAR WOULD SPIT AND SPUTTER FOR A FEW SECONDS AND THEN IT WOULD CLEAR UP AND BE FINE. THIS USUALLY OCCURRED WHEN ACCELERATING ON AN INTERSTATE ON RAMP AND WAS (AND STILL IS) POTENTIALLY DANGEROUS. THE SEVERITY AND FREQUENCY OF THE CAR STALLING GRADUALLY BECAME WORSE OVER A FEW MONTHS TIME. NOW THE CAR HAS APPROXIMATELY 46,000 MILES ON IT. ON NOVEMBER 9, 2003 WHILE ON THE INTERSTATE TRAVELING AT 65 MPH WITH 1/2 TANK OF GAS THE CAR STARTED GOING THROUGH FUEL STARVATION. IT LAST A FEW SECONDS AND THEN CLEARED UP. THIS IS A MAJOR SAFETY HAZARD. BEFORE THE LAST INCIDENT, I THOUGHT THAT IF I MADE SURE THE GAS TANK WAS NOT LOW THE CAR WOULD BE OKAY. I DID SOME RESEARCH ON THIS INCIDENT AFTER THE LAST INCIDENT. I SEARCHED THE NHTSA SITE AND FOCALJET. I SAW THAT MANY PEOPLE WERE SUFFERING THIS PROBLEM AND LEARNED WHAT THE PROBABLE CAUSE WAS. I BELIEVE THE PROBLEM IS THE LINING OF THE GAS TANK COMING LOOSE AND KEEPING THE FUEL DELIVERY MODULE FROM TAKING UP AS MUCH GAS AS THE CAR NEEDS TO KEEP RUNNING. I CONTACTED THE LOCAL FORD DEALERSHIP ON NOVEMBER 11, 2003. THE SERVICE MANAGER TOLD ME HE HAD HEARD OF THE PROBLEM, BUT HAD NEVER HAD A CUSTOMER THAT HAD A PROBLEM WITH IT. I AM TAKING THE CAR IN ON NOVEMBER 18, 2003 TO GET REPAIRED. TO BE CLEAR, THE CAR HAS NOT TOTALLY STALLED DUE TO THIS PROBLEM. IT ACTS LIKE IT IS GOING TO DIE AND THE RPMS GO DOWN. PUSHING IN THE ACCELERATOR PEDAL DOES NOT MAKE THE RPMS GO UP. THE CAR RUNS VERY ROUGH FOR SEVERAL SECONDS (SPITTING AND SPUTTERING IS HOW I DESCRIBE IT) AND THEN CLEARS OUT. *LA
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10047934November 13, 2003ELECTRICAL SYSTEM:IGNITION:SWITCH, STEERING:COLUMN
WHEN TRYING TO START THE VEHICLE THE KEY DID NOT TURN IN THE IGNITION. DEALER REPLACED THE STEERING COLUMN FOUR TIMES, BUT THE PROBLEM STILL OCCURS. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10047832November 12, 2003ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING, THE VEHICLE WOULD INTERMITTENTLY STALL. THE CONSUMER WOULD HAVE TO DEPRESS THE GAS PEDAL IN ORDER FOR THE VEHICLE NOT TO STALL. CAUSE HAS YET TO BE DETERMINED. THE DEALERSHIP WAS NOTIFIED, AND THE PROBLEM WAS RESOLVED. *PH
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10045745November 8, 2003ENGINE AND ENGINE COOLING:ENGINE
WHEN I DRIVING MORE THAN 40 MILES CONTINUALLY THE ENGINE STALLS, I HAVE TO WAIT AND MAKE SEVERAL TRIES TO RESTART IT AGAIN, SOME TIMES WHILE I IN THE HIGHWAY ITS MAKE ME LOSE THE CONTROL OF THE VEHICLE DUE TO THE LOST OF ACCELERATION.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10046603November 7, 2003FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ELECTRICAL SYSTEM:IGNITION
WHILE DRIVING AT 45 MPH VEHICLE STALLED WITHOUT WARNING. DEALERSHIP INDICATED THAT THIS WAS CAUSED BY FUEL PUMP FAILURE. THE FUEL PUMP WAS REPLACED. ALSO, VEHICLE FAILED TO START. DRIVER WAS UNABLE TO TURN KEY IN IGNITION, IT WAS STUCK IN THE LOCK POSITION. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10046258November 3, 2003SERVICE BRAKES, HYDRAULIC:POWER ASSIST
DUE TO A BRAKE BOOSTER DEFECT CONSUMER WAS NOT ABLE TO STOP THE VEHICLE UNTIL IT HIT ANOTHER VEHICLE. THE POLICE DID ARRIVE AND A POLICE REPORT WAS ISSUED. THERE WERE NO INJURIES. *AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10044973October 29, 2003FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING:ENGINE
VEHICLE STALLS WHEN TURNING IN EITHER DIRECTION. DEALER HAS REPLACED THE FUEL FILTER TWICE, BUT THE PROBLEM STILL OCCURS. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10043834October 29, 2003SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2001 FORD FOCUS SERIOUS BRAKE PROBLEMS. I BOUGHT A NEW 2001 FORD FOCUS SE IN MAY 2001. ABOUT 6 MONTHS AFTER PURCHASE I NOTICED A GRINDING NOISE. FORD REPLACED "CRACKED BRAKE SHOES" ON THE CAR AND SAID IT WAS COVERED UNDER WARRANTY. ITS NOW OCTOBER 2003, MY AIR CONDITIONING SUDDENLY STOPPED WORKING. ALSO MY CAR WAS AGAIN MAKING LITTLE SQUEAKING NOISES WHEN BRAKING. SO, I TOOK IT TO A LOCAL FORD DEALER WHO TOLD ME THAT AT 22,000 MILES MY CAR BRAKES WERE TOTALLY SHOT, THAT IT WAS COMPLETELY UNSAFE TO DRIVE, I NEEDED ALL NEW BRAKES AND ROTORS IMMEDIATELY, AND THAT I SHOULD NOT DRIVE ANYWHERE. THERE ARE SEVERAL WEBSITES ALL WITH HUNDREDS OF OTHER FORD FOCUS OWNERS HAVING THE SAME PROBLEMS. SOME BRAKES ARE TOTALLY FAILING ON CARS! WWW.FORDFOCUSBRAKEPROBLEMS.COM FOR ONE WITH LINKS TO SEVERAL OTHERS. THIS NEEDS TO BE INVESTIGATED FAST! THANKS IN ADVANCE FOR YOUR TIME!*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10044758October 27, 2003ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION SWITCH WAS LOCKED IN PLACE AND WOULD NOT MOVE. THIS CAUSED THE STEERING WHEEL TO BE LOCKED. ALSO, EXHAUST SENSOR HAD TO BE REPLACED THREE TIMES BECAUSE IT DID NOT REGISTER PROPERLY. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10044652October 23, 2003FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE TRAVELING APPROXIMATELY 60 MPH VEHICLE SPUTTERED AND STALLED. IT TOOK APPROXIMATELY 20 MINUTES TO START AGAIN. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10044491October 22, 2003ELECTRICAL SYSTEM
ON SEPARATE OCCASIONS WHEN CONSUMER ATTEMPTED TO START VEHICLE IT FAILED TO START. VEHICLE HAS BEEN TOWED TO THE DEALER, AND DEALER REPLACED VARIOUS COMPUTER COMPONENTS.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10044533October 22, 2003SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SUSPENSION:FRONT:WHEEL BEARING
WHILE DRIVING A GRINDING NOISE WAS HEARD WHEN DEPRESSING THE BRAKE PEDAL. DEALER REPLACED FRONT BRAKES AND ROTORS. THE PROBLEM OCCURRED AGAIN ,AND THE DEALER DETERMINED THAT VEHICLE NEEDED NEW FRONT WHEEL BEARINGS. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10043277October 21, 2003FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP FAILED AGAIN AT 78,501. THIS TIME CAR QUIT AND WHILE I WAS TRYING TO RESTART IT FUEL STARTED POURING OUT OF THE REAR OF THE CAR. LUCKILY A NICE LADY RAN OVER TO MY CAR AND ALERTED ME. CAR WAS TOWED TO SAME FORD DEALER THAT HAD REPLACED THE PUMP 8 MONTHS PRIOR. FUEL PUMP FAILED AGAIN ACCORDING TO THE DEALER. THIS TIME FORD OFFERED 100% OF REPAIR COSTS (MINUS THE TOW, OF COURSE). I COULD HAVE DIED AND TAKEN MANY INNOCENT PEOPLE WITH ME IF THAT CAR HAD EXPLODED. MY 2 YEAR OLD SON RIDES IN THIS CAR WITH ME EVERY DAY...I'D LIKE TO SEE HIM GROW UP. LET'S MAKE FORD COME UP WITH A PERMANENT SOLUTION THAT WE ALL CAN "LIVE" WITH. *LA
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0