Ford Focus Complaints (2001)

1,761 consumer complaints on file.

#10069809January 15, 2004
STEERING, SERVICE BRAKES, HYDRAULIC, UNKNOWN OR OTHER, WHEELS, TIRES, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, ENGINE AND ENGINE COOLING, STRUCTURE, EQUIPMENT:ELECTRICAL
THERE IS JUST TO MUCH PAPERWORK TO COPY OUT, BUT WOULD LIKE TO MAIL COPIES. I AM GOING TO PICK UP CAR THIS AFTERNOON JUST HAD SECOND FUEL PUMP FITTED AND NEW GAS TANK. TO DATE NO RECALL INFO RECEIVED BY POST. HOWEVER I HAVE BEEN DRENCHED WITH GAS ON MORE THAN ONE OCCASSION WHILE FILLING CAR. I HAVE NEARLY BEEN KILLED WHEN CAR CUT OUT AT 55MPH ON HIGHWAY NARROWLY MISSED BY TWO OTHER MOTORISTS. VEHICLE HAS 38,000 MILES & HAS HAD THE FOLLOWING REPAIRS. 1/COUNTLESS ENGINE SENSORS 2/FOUR NEW TYRES 3/NEW FRONT BRAKE PADS 4/NEW FRONT BRAKE ROTAS 5/NEW FRONT WHEEL BEARINGS 6/TWO FUEL PUMPS 7/ONE FUEL TANK 8/WAITING FOR THIRD SET OF A FRAME PLASTIC COVERS 9/THREE STEREO PLAYERS 10/TRACKLINK RESET THREE TIMES 11/STILL HAVE REALY NOISY BRAKES 12/ENGINE SOUNDS LIKE 10 YEAR OLD CAR 13/REAR PASSENGER WINDOW WORKS WHEN FEELS LIKE IT 14/RIGHT HAND DOOR SPEAKER SOUNDS AS IF BROKEN 15/NEW TIRES FITTED SHOWING SIGNS OF ODD WEAR 16/TAIL GATE LEAKES WATER 17/ THOUGHT LINCOLN/MERCURY DEALER MIGHT GIVE BETTER RESULTS NO JUST LONGER WAIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069954January 15, 2004
UNKNOWN OR OTHER
HAS NOT BEEN REPAIRED YET. THE IGNITION LOCKED UP AND THE KEY WAS UNABLE TO BE PLACED INTO THE IGNITION FULLY, NOTHING MOVED, NOTHING WORKED. UPON REPEATED ATTEMPTS THE CAR WAS FINALLY TOWED AND NOTHING HAS COME OUT OF IT. I HAVE HEARD OF THIS HAPPENING TO OTHER 2001 FOCUS', BUT STILL I HEAR NOTHING OF THIS FROM FORD DEALERSHIPS. I ALSO HAVE HEARD RUMORS OF NUMEROUS RECALLS FOR THE 2001 FOCUS', BUT STILL I ONLY FIND 2 RELEASED. I'M JUST FEELING LIKE A USED CONSUMER THAT HAS BEEN TAKEN ADVANTAGE OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070037January 15, 2004
SERVICE BRAKES, HYDRAULIC, WHEELS, TIRES, STEERING, SUSPENSION
I HAVE HAD SEVERAL REPAIRS FOR THIS CAR. IN REGARDS TO STEERING, WHEEL, TIRE AS WELL THE SUSPENSION. AS THE CAR WAS UNDER 18000 MILE I HAD SO MUCH PROBLEM WITH MENTIONED ABOVE PROBLEMS. I COULD NOT CONTROL MY CAR WHEN IT RAINED OR WHEN EVER THE ROAD WAS NOT IN PERFECT SHAPE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10070089January 15, 2004
WHEELS, POWER TRAIN, FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, EQUIPMENT:ELECTRICAL
I HAVE HAD NUMEROUS PROBLEMS WITH MY FOCUS. ABOUT 3MO AFTER I BOUGHT IT, THE TRANSMISSION BEGAN TO FEEL LIKE IT WAS SLIPPING, AND MAKING A NOISE. I TOOK IT TO THE PURCHASING DEALERSHIP, AND A MECHANIC TOLD ME IT WAS THE TORQUE CONVERTER. THEY DIDN'T HAVE A LOANER CAR FOR ME, SO I MADE AN AN APPOINTMENT FOR THE FOLLOWING WEEK. THE NEXT DAY ON MY WAY HOME FROM WORK, THE CAR SHUT DOWN. I CALLED A TOW TRUCK, THEY TOOK IT TO THE CLOSEST DEALERSHIP. WHEN I CALLED THE DEALERSHIP THE NEXT DAY, THEY SAID THE FUEL PUMP WENT OUT. THEY TOLD ME THAT THE STUTTER I WAS FEELING IN MY CAR WAS PROBABLY THAT. A FEW DAYS LATER, THE SAME PROBLEM. TOOK IT BACK TO THE SELLING DEALERSHIP, AND THE SHOP SUPERVISOR WENT OUT WITH ME. HE SAID I WAS DRIVING THE CAR OUT OF CONTEXT. WHAT HE MEANT BY THAT, HE WOULDN'T ELABORATE, BUT SAID THERE IS NOTHING WRONG WITH MY CAR. I HAVE BEEN DRIVING IT SINCE, AND THE COMPUTER WILL FADE IN AND OUT, BUT I WON'T LOSE ENGINE POWER. MY CAR HAS TO HAVE NEW BRAKE PADS EVERY COUPLE OF MONTHS, NEW TIRES, AND OTHER MAINTENANCE THINGS. AT LESS THAN 40000 MILES, IT NEEDED NEW SPARK PLUGS, AND WIRES, WHICH I HAPPILY BOUGHT. THE DEALERSHIP WANTED $300, BECAUSE THE PLUGS WERE IN THE BACK OF THE MOTOR. I WENT TO MY CAR, POPPED THE HOOD, FOUR SPARK PLUGS LINED THE TOP OF THE HEAD COVER. THERE WAS NO FURTHER EXPLANATION OF THE ATTEMPTED OVER CHARGE. MY CAR HAS SEVERAL OTHER PROBLEMS. THE POSITIVE CABLE ON THE BATTERY, HAS MELTED BACK, THERE IS A LOUD ROAR IN THE CAB OF THE CAR, AND THREE OF THE FOUR LUG NUTS ON THE RIGHT REAR TIRE HAS SNAPPED OFF. THE EXPLANATION FOR THE LUG NUTS, WAS THAT THE TIRE WAS LOOSE, NOT FASTENED PROPERLY. BUT THIS PROBLEM OCCURRED 3-4 MO AFTER I BOUGHT IT. THE TIRES HAD NOT BEEN TAKEN OFF. I AM TO THE POINT WHERE I HATE FORD FOR SELLING ME THIS CAR. I WILL EVER BUY FORD AGAIN, BUT I LOVE THE CONCEPT OF THE CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070095January 15, 2004
STEERING, SERVICE BRAKES, HYDRAULIC, UNKNOWN OR OTHER, FUEL SYSTEM, GASOLINE
IN NOVEMBER OF 2002, I NOTICED A SQUEAL UNDER THE HOOD OF MY 2001 FOCUS. THE FIRST TIME I TOOK IT IN, THEY CLAIMED THEY HEARD NO SOUND. I THEN TOLD THE MECHANIC YOU MUST ACTUALLY STEP OUT OF THE CAR TO HEAR THE NOISE.; HE DID HEAR THE NOISE AND FORD HAD TO REPLACE THE BELT TENSIONER AND SERPENTINE BELT. I BEGAN NOTICING THAT MY WINDSHIELD WIPERS WOULD FUNCTION AT WILL. THE LEFT HEADLAMP AND TURN SIGNAL WAS ALSO MALFUNCTIONING. I COULD NOT GET THE WIPERS TO TURN OFF AT TIMES. I WOULD TURN THE HEADLIGHTS OFF AND BACK ON AGAIN, AND THE WIPERS WOULD TURN OFF. THIS WOULD ALSO WORK AT TIMES WHEN THE WIPERS WOULD NOT TURN ON, BUT NOT ALWAYS. I NEVER NOTICED AN ABSOLUTE CONSISTENCY AS TO WHAT WOULD GET THE WIPERS TO FUNCTION PROPERLY. THEY ALSO WOULD NOT FUNCTION AT THE CORRECT SPEED. THEY WOULD GO FAST WHEN I WANTED THEM TO GO SLOW AND VICE-VERSA. I HAD TAKEN THE CAR IN TWICE TO HAVE THIS PROBLEM FIXED. THEY REPLACED THE MULTI FUNCTION SWITCH BOTH TIMES. A WEEK FOLLOWING THE SECOND VISIT, I NOTICED THEY WOULD NOT WORK AGAIN. I SCHEDULED AN APPOINTMENT FOR THE THIRD TIME. IN BETWEEN THE TIME I SCHEDULED THE APPOINTMENT AND THE ACTUAL DAY OF THE APPOINTMENT, I NOTICED THE GAS LIGHT HAD COME ON WHEN I STILL HAD ABOUT 36 MILES WORTH OF GAS LEFT IN MY CAR. I NOTICED THE LIGHT WAS ON FOR A BIT AND THEN IT WENT OFF. SO, I TOLD THEM ABOUT THAT PROBLEM AS WELL WHEN I TOOK THE CAR IN. THEY REPLACED THE FUEL PUMP AND SENDING UNIT ASSEMBLY. ALSO THEY REPLACED WHATEVER WIRES WERE CAUSING THE MULTI FUNCTION SWITCH TO GO OUT AGAIN AND AGAIN. I LEFT THE DEALERSHIP AND MADE A STOP AT A CONVENIENCE STORE. WHEN I TRIED TO START MY CAR, IT WOULD NOT START. NOT A SOUND OR ANYTHING. THE CAR WAS TOTALLY DEAD. I CALLED FORD TO HAVE THEM TOW THE CAR. THIS TIME, THEY CLAIMED THEY NEEDED TO REPLACE THE CLUTCH SAFETY START SWITCH, WHICH THEY DID. MY BREAKS ALSO SQUEAK CONSTANTLY. THEY ADJUSTED THE BREAKS AND CLEAN THEM UP. THEY CLAIM THE SQUEAKING BREAKS ARE NORMAL. DO NOT BUY A FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070103January 15, 2004
SERVICE BRAKES, HYDRAULIC, UNKNOWN OR OTHER
MY WARRANTY WAS 36,000 WHICH IS UP. FIXING THE BRAKES WAS NO PROBLEM BUT I DONT FEEL MY WHEEL BEARINGS NEED REPLACED THIS QUICKLY WITHOUT HAVING SOME KIND IF DEFAULT IN THEM FROM THE START. MY CAR IS MAKING THIS LOUD, ROARING SOUND, WHICH IS DRIVING ME CRAZY. I'M WRITING TO SEE IF THERE'S ANYTHING THE HEADQUARTERS OF FORD CAN DO. THERE ARE RECALLS ON 2001 FORD FOCUSES BUT JUST SO HAPPEN NOT ON MY CAR AND WHY IS THAT WHEN IM HAVING COMPLICATIONS WITH IT. IT SOUNDS LIKE A TRACTOR AND IVE ONLY HAD THE CAR FOR 16 MONTHS. I WAS A STUDENT IN DALLAS AND THAT WAS THE ONLY TRAVELING I DID. I'M NOT HARD ON VEHICLES AT ALL. THE WHEEL BEARING ARE GONE BAD ON MY CAR AND I HOPE THERE'S SOMETHING SOMEONE CAN DO. ITS THE FRONT ONES. BY THE WAY IT DOESN'T SEEM AS IF MY TRANSMISSION IS CHANGING THE CORRECT # OF GEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070557January 15, 2004
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
CAR SUDDENLY STALLS WHEN TAKING A SWEEPING RIGHT HAND TURN. POWER STEERING IS INOPERABLE, LEAVING AUTO IN MIDDLE OF ROAD OR HIGHWAY RAMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070633January 15, 2004
TIRES, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, SERVICE BRAKES, HYDRAULIC, EQUIPMENT:ELECTRICAL
MY SECURITY SYSTEM BASICALLY WENT NUTTY...IT EVEN SOUNDED FUNNY WHEN THE HORN SOUNDED, THE CRUISE WOULD ALSO STICK OR NOT WORK AT ALL WHEN IT SHOULD HAVE BEEN TURNED ON. I HAVE HAD THE HEGO SENSOR OR THE FRONT OXYGEN SENSOR REPLACED 3 TIMES, ONE AT MY OWN COST...I HAD A HUGE BULGE POP OUT ON MY TIRE EARLY ON, FIRESTONE REPLACED IT AT NO COST...THE BRAKES HAVE INTERMITTANTLY SQUEALED SINCE THE VEHICLE HAD FEW MILES ON IT, WHEN I TOOK IT IN TO GET IT FIXED, IT BASICALLY FELT LIKE THEY HAD LOOSENED THEM BECAUSE YOU HAD TO PRESS ON THE PEDAL HARDER TO STOP, SOON AFTER THEY STARTED SQUEALING AGAIN, ALL FORD WILL TELL ME IS THAT I NEED NEW BRAKE PADS AT MY COST BECAUSE IT IS ROAD HAZARD...SHOULD A CAR WITH 40,000 MILES NEED BRAKE PADS? I THINK NOT. THE LAST COMPLAINT THAT I HAVE IS THAT THE CAR WILL STALL WITH NO APPARENT REASON WHY...NO MATTER WHAT THE SPEED IS OR IF I HAVE JUST STARTED IT OR HAVE DRIVEN IT ALL DAY IT DOES NOT MATTER, I WILL JUST BE STUCK UNTIL IT DECIDES TO START AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068830January 15, 2004
TIRES, STEERING
HYDROPLAINES AT CERTAIN SPEEDS EVEN WITH NEW TIRES AND ALIGNMENT! (ORIGINALLY SUBMITTED DECEMBER 17, 2002)
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10068937January 15, 2004
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
AFTER THREE UNSECCESSFUL ATTEMPTS TO HAVE MY FORD FOCUS REPAIRED FOR ENGINE STALLS(WHILE ON THE HIGHWAY WITH THE KIDS IN THE BACK SEAT,WITH 18-WHEELER BEHIND ME).IIONCE AGAIN TOOK MY CAR TO FORD FOR WARRANTY WORK.THEY FOUND THAT THE FUEL PUMP WAS NOT SUPPLING ENOUGH PRESSURE AND FIXED IT I THOUGHT,WHEN AT WORK WITH THE CAR RUNNING AND THE EXHAUST AT RUNNING TEMPERATURE,ALL THE FUEL LEAKED OUT AND COULD OF VERY EASILY CAUSED A FIRE WHICH COULD OF CAUSED A GREAT LOSE OF LIFE NOT ONLY FOR MYSELF BUT ALSO FOR MY WIFE AND KIDS WHO ALWAYS DRIVE THE CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069002January 15, 2004
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING, EQUIPMENT:ELECTRICAL
WE SUED FORD VIA THE MAGNUSON MOSS WARRANTY ACT. THE FOCUS HAD BEEN SOLD PRIOR TO THE FILING OF THE LAW SUIT. WE REACHED AN OUT OF COURT SETTLEMENT OF $3500. THE PROBLEM WITH THE CAR WAS INTERMITTENT STALLING. THE LOCAL FORD DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054128January 15, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING 45 MPH THE VEHICLE STALLED WITHOUT WARNING. THE DEALERSHIP WAS CONTACTED AND THE TECHNICIAN REPLACED THE FUEL PUMP. THE VEHICLE IS NOW ON IT'S THIRD FUEL PUMP. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054199January 15, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THE CONSUMER NOTICED THAT THE VEHICLE JERKED, STALLED, AND VIBRATED. THE VEHICLE ALSO MADE A LOUD NOISE WHILE DRIVING. THE DEALERSHIP SERVICED THE VEHICLE AND INDICATED THAT THE MANIFOLD NEEDED TO BE REPLACED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049852January 15, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
INTERMITTENTLY VEHICLE STALLED. THE FIRST TIME THE VEHICLE STALLED IN THE MIDDLE OF AN INTERSECTION. THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR SERVICE AND THE DEALER REPLACED THE FUEL FILTER. THE VEHICLE STALLED AGAIN. AT THIS TIME THE DEALER REPLACED THE FUEL PUMP AT THE CONSUMER'S EXPENSE. THE MANUFACTURER DENIED THERE WAS A RECALL ON THE FUEL PUMP. *AK *JB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054091January 14, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
VEHICLE STALLED AND SHUTTERED AS IF IT WAS GOING TO CUT OFF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053143January 14, 2004
ELECTRICAL SYSTEM:IGNITION
FORD FOCUS 2001 IGNITION LOCKED. WASN'T ABLE TO TURN KEY AND HAD TO HAVE IGNITION REPLACED FOR RELATIVELY NEW CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053942January 13, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
RECAL 03V482000 SUBJECT: CONCERNING STALLING. DEALER INDICATED TO CONSUMER THAT RECALL REPAIRS WILL ONLY BE DONE WHEN THE VEHICLE EXPERIENCED PROBLEMS WITH THE RECALLED PART.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053943January 13, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
RECALL 03V482000 CONCERNING STALLING. DEALER INDICATED TO THE CONSUMER THAT RECALL REPAIRS WILL ONLY BE DONE WHEN THE VEHICLE EXPERIENCING PROBLEMS WITH THE RECALLED PART.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053098January 13, 2004
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
THRILLED W/FORD'S SEMI-SORT-OF RECALL ON THEIR FOCUS FUEL PUMPS DUE TO "PROGRESSIVE CONTAMINATION." HAD MINE REPLACED AT 17,500 MILES, AND NOT COVERED UNDER WARRANTY BECAUSE OF SUPPOSED COMTAMINATED GAS. THE DEALERSHIP IS TELLING ME I AM NOT ELEGIBLE FOR REIMBURSEMENT BECAUSE OF CONTAMINATED GAS. FORD TELLS ME THAT POOR DESIGN IS CAUSING FILTER/PUMP TO BECOME CLOGGED. CAN SOMEONE TELL ME WHAT IS CLOGGING THE LATTER IF NOT FOR "ALLEGED" CONTAMINANTS IN THE GAS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050142January 13, 2004
TIRES
REAR AND FRONT TIRES SHOWED SIGNS OF EXCESSIVE WEAR. THE TIRES WERE ROTATED, BUT THE EXCESSIVE WEAR STILL PERSISTED. DEALER AND THE TIRE MANUFACTURER WERE NOTIFIED. *AK VEHICLE HYDROPLANED AND ALMOST CAUSED A ACCIDENT. DEALER REPLACED TIRES WITH SECOND SET OF DUNLOP SPORT AZ TIRES. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus