Ford Focus Complaints (2016)

1,195 consumer complaints on file.

#11193159April 1, 2019
ENGINE, POWER TRAIN
I BOUGHT THIS 1996 FORD FOCUS SE A YEAR AGO AND THE TRANSMMISON SLIPS ON COLD MORNING AND THAN IT SLIPS ALL THE TIME NOW AND IT ONLY HAS 60000 MILES ON IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192502March 29, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE THE GEAR WAS IN REVERSE, THE VEHICLE ACCELERATED FORWARD INSTEAD OF IN REVERSE. THE FAILURE OCCURRED INTERMITTENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. CROWN FORD (256 SWAIN ST, FAYETTEVILLE, NC 28303, (910) 920-9614) DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPAIRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190925March 22, 2019
ENGINE
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE DRIVER COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE DRIVER DROVE THE VEHICLE HOME. THE FOLLOWING DAY, THE VEHICLE WAS TAKEN TO SANTA FE FORD (LOCATED AT 16330 NW US HWY 441, ALACHUA, FL 32615, (866) 371-2255) WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY TAKEN TO ROUNTREE MOORE FORD (LOCATED AT 2588 W US HWY 90, LAKE CITY, FL 32055, (386) 269-9093) REGARDING NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE DEALER STATED THAT A FAULTY CODE WAS NOT FOUND AND NO FURTHER ACTION WAS NEEDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NO LONGER INCLUDED IN THE RECALL. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 27,965.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190261March 20, 2019
ENGINE
MORE THAN 3 MONTHS AGO I RECEIVED INITIAL NOTIFICATION OF THE FOLLOWING RECALL BY MAIL: NHTSA RECALL NUMBER: 18V735 RECALL DATE: OCTOBER 22, 2018 MANUFACTURER RECALL NUMBER: 18S32. I HAVE YET TO RECEIVE A FOLLOW UP WITH A REMEDY FOR THIS ISSUE, AND I FEEL LIKE I'VE WAITED LONG ENOUGH. ESPECIALLY BEING THAT THIS IS AN ENGINE VEHICLE, I DON'T FEEL SAFE DRIVING MY VEHICLE, ALTHOUGH I HAVE TO IN ORDER TO GET BACK AND FORTH FROM WORK. NOTHING SPECIFIC HAS HAPPENED TO MY VEHICLE YET, I AM SIMPLY JUST UNHAPPY THAT THERE IS STILL NO FIX FOR THIS ISSUE, WHICH I'VE BEEN TOLD I AM WITHIN MY RIGHTS TO DO. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190321March 20, 2019
ELECTRICAL SYSTEM, POWER TRAIN, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHEN THE VEHICLE WAS STARTED, THE FUEL MILEAGE DISPLAYED 50 MILES WHEN THE TANK WAS HALFWAY FILLED. THE CONTACT ALSO MENTIONED THAT THE SPEEDOMETER AND FUEL GAUGE NEEDLES WERE RAPIDLY FLUCTUATING. ALSO, WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT TURNED THE VEHICLE OFF AND HEARD AN ABNORMAL TICKING NOISE WHEN THE VEHICLE WAS RESTARTED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186688March 13, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, FUEL SYSTEM, GASOLINE, AIR BAGS
I PURCHASE A 2016 FORD FOCUS TODAY AND THERE'S ONE OPEN RECALL ON MY VEHICLE. THE TAKATA RECALL AND I WOULD LIKE FOR THIS ISSUE TO BE FIXED BECAUSE IT SOUNDS DANGEROUS FROM THE RESEARCH I DID ON THE RECALL. PLUS I HAVE MY 1ST CAR WRECK A COUPLE MONTHS AGO AND MY CAR WAS TOTALED OUT. I WANT TO BE SAFE BEHIND THE WHEEL AND I HAVE A LITTLE BOY; WHO WILL BE A PASSENGER IN THE VEHICLE I DON'T WANT MY CAR TO STOP IN THE MIDDLE OF THE STREET AND CAUSE A ACCIDENT AND MY SON GET HURT. PLEASE CONTACT ME AT: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11185210March 13, 2019
ENGINE
2016 FORD FOCUS. CONSUMER WRITES SEEKING REIMBURSEMENT FOR REPAIRS MADE TO VEHICLE. *LD *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185778March 11, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 11 MPH IN FIRST GEAR, THE VEHICLE VIBRATED VIOLENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184904March 7, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING AT SLOW SPEEDS, THE TRANSMISSION SHIFTED ERRATICALLY IN FIRST, SECOND, AND THIRD GEARS. THE VEHICLE WAS TAKEN TO MARK MCLARTY FORD (LOCATED AT 4400 LANDERS RD, NORTH LITTLE ROCK, AR 72117, (501) 945-1200) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO PROVIDE A DEFINITIVE CAUSE FOR THE FAILURE. THE CONTACT WAS INFORMED BY THE DEALER THAT THERE WAS CURRENTLY NO KNOWN REMEDY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184019March 4, 2019
ENGINE, FUEL/PROPULSION SYSTEM
INACCURATE FUEL GAUGE. FIRST ISSUE - MY CAR WOULD BE READING THAT I HAD (EXAMPLE) 15 MILES UNTIL EMPTY AND REALLY I HAD 0 MILES UNTIL EMPTY. RAN OUT OF GAS TWICE BECAUSE OF THIS ISSUE. SECOND ISSUE - MY CAR WILL STALL OUT IN THE MIDDLE OF DRIVING/ACCELERATING AT ANY GIVEN TIME. MUCH WORSE WHEN I HAVE LESS THAN A HALF/QUARTER TANK. MY CAR WILL STILL STALL EVEN WHEN I DO HAVE MORE THAN A HALF TANK OF GAS. MOST TIMES, MY CAR WILL NOT RESTART AFTER THE STALL. THIS ISSUE IS MORE LIKELY TO HAPPEN AS SOON AS I TURN THE CAR ON, AT A DEAD STOP THEN ABOUT TO ACCELERATE, IN STOP AND GO TRAFFIC. I BOUGHT THE CAR IN JUNE OF 2018 AND STARTED TO NOTICE THE FUEL TANK ISSUE PRETTY QUICKLY. THE STALLING OUT ISSUE STARTED TO HAPPEN SHORTLY AFTER. I DID RECEIVE A RECALL NOTICE FROM FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180085February 14, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176295February 11, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM) WAS RECEIVED IN OCTOBER OF 2018. AFTER CONTACTING THE DEALER (NORTH SIDE FORD, 12300 US HWY 281 NORTH, SAN ANTONIO, TX), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174805February 6, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHEN THE VEHICLE WAS PLACED INTO PARK, IT MOVED BACKWARDS. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS UNABLE TO BE DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172095January 25, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION WAS MALFUNCTIONING. THE DEALER (KEARNY PEARSON FORD, 7303 CLAIREMONT MESA BLVD, SAN DIEGO, CA 92111, (858) 560-5544) REPAIRED THE TRANSMISSION CONTROL MODULE BACK IN OCTOBER OF 2018, BUT THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD. THE CONTACT WAS ABLE TO SLOWLY PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED BACK TO THE DEALER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) AFTER THE VEHICLE WAS REPAIRED IN OCTOBER. THE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170922January 19, 2019
ENGINE, STEERING
THERE ARE CLASS ACTION SUITS OVER THE TRANSMISSION/CLUTCH RECALLS FOR THE FOCUS. FORD DEALERS CHAPMAN FORD, HORSHAM AND HOFFMAN FORD, HARRISBURG, PA, ARE REFUSING TO REPAIR THE FORD FOCUS 2016 CLUTCH THAT IS SLIPPING (ABOUT 48,000 MILES) WITH THEIR REASON BEING THAT THE CAR HAS A BRANDED TITLE. THE CAR WAS IN A MINOR ACCIDENT THAT ONLY AFFECTED THE SIDE OPPOSITE THE TRANSMISSION, AND ANY DEALER CAN CLEARLY SEE THAT ALL THE TRANSMISSION AND SURROUNDING AREAS ARE NOT DAMAGED AND ARE ORIGINAL FORD PARTS. IT WAS REALLY A SMALL AMOUNT OF BODY WORK ON THE OPPOSING SIDE. IF A CLUTCH 'BLOWS UP', THE DRIVER CAN HAVE SERIOUS LEG DAMAGE, AND ALSO THIS IS A SAFETY ISSUE AND CRASH POSSIBILITY. SINCE THE TRANSMISSION WAS NOT AFFECTED AT ALL IN THE BRANDED TITLE, FORD SHOULD REPAIR IT FOR FREE. THE TRANSMISSION/CLUTCH ISSUES ARE ALL OVER THE INTERNET AND SINCE FORD HAS QUIT MAKING THE FOCUS, IT IS EVIDENT THAT FORD KNOWS THEY HAVE CREATED THE CLUTCH ISSUE. THIS AND THE CANISTER PURGE VALVE RECALL ARE VERY DANGEROUS.YOU WOULD NOT WANT YOUR DAUGHTER DRIVING THIS CAR, AND IT NEEDS REPAIRED THIS WEEK. FORD NEEDS TO TAKE CARE OF THE SITUATION THEY KNOWINGLY CREATED. THE BRANDED TITLE HAS NOTHING TO DO AT ALL WITH THE TRANSMISSION ISSUES. EVEN THE DEALERS HAVE ADMITTED THAT. CHAPMAN FORD, HORSHAM HAS DIAGNOSED A SLIPPING CLUTCH. I HAVE PAPERWORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170777January 18, 2019
FUEL/PROPULSION SYSTEM
TOOK FOCUS TO DEALER AND DEALER SAID HE CAN'T FIX DUE TO PARTS BEING ON BACK ORDER FOR A MONTH. HOWEVER, THIS IS A SAFETY RISK " AND ENGINE STALL WHILE DRIVING WITHOUT WARNING OR WITHOUT ABILITY TO RESTART CAN INCREASE RISK OF CRASH". STUCK CANISTER PURGE VALVE. DEPENDING ON WHERE THIS COULD HAPPEN, THIS COULD RESULT IN DEATH. THIS NEEDS FIXED IMMEDIATELY. RECALL ON FORD FOCUS 18V735 CHAPMAN FORD OF HORSHAM, 1100 EASTON RD, HORSHAM, PA 19044. WE HAVE PAPERWORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11169907January 14, 2019
ELECTRICAL SYSTEM, POWER TRAIN
THE TRANSMISSION CLUTCH STICKS AND IF NOT REPAIRED CAR WILL STOP RUNNING; CAR DEALER STATED IT WILL BE OVER $2200 TO BE REMEDIED. THIS HAPPENS ON THE ROADWAY WHILE DRIVING: CAR HESITATED BEFORE GOING INTO GEAR. EVEN WHEN I'M MOTION IT WILL BACK DOWN AND SLOW UP. THE IGNITION OVER YEARS AND NEEDS TO COOL DOWN BEFORE THE CAR RESTARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166664January 12, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
OVERHEATING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166680January 12, 2019
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
WHEN IT'S DRIVING UP A HILL IT'S MAKES A SOUND WHERE AS THE SPEED STAYS THE SAME AND DO WANT INCREASE. I BELIEVE IT'S THE CLUTCH IS SCRAPING WHEN IT RUNS. WHEN DRIVING SAME LEVEL DOES THE SAME BUT SOMETIMES UNEXPECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164988January 7, 2019
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING BETWEEN 5-20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO TURN OFF THE ENGINE, RESTART THE VEHICLE, AND DRIVE SLOWLY. IN ADDITION, THE TRANSMISSION INDICATOR ILLUMINATED AND "WARNING CAR IS TO HOT" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE HAD TO BE PUSHED BACK TO THE CONTACT'S HOME DURING THE LAST FAILURE. THE VEHICLE WAS TAKEN TO TASCA FORD (250 WEBSTER SQUARE RD, BERLIN, CT 06037, (860) 828-3546), BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER REFUSED TO ASSIST AND STATED THAT THE CONTACT CAUSED THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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