Ford Focus Complaints (2014)

2,661 consumer complaints on file.

#11245984August 23, 2019
POWER TRAIN
THE TRANSMISSION SLIPS ON ACCELERATION AT STARTS AND ON HIGHWAYS. IT FEELS LIKE IT'S THE TRANSMISSION IS IN NEUTRAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246064August 23, 2019
POWER TRAIN
TRANSMISSION SLIPS IN 1ST AND 2ND GEAR, SOMETIMES SO BAD THAT ACCELERATION IS LAGGING. DANGEROUS IN TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245675August 22, 2019
STEERING
MY FAMILY WAS LEAVING A PARKING LOT AND WHEN THE CAR WAS STARTED UP THE STEERING WOULD NOT WORK PROPERLY. IT WOULD NOT TURN WITHOUT A LOT OF DIFFICULTIES. A MESSAGE CAME ON THAT SAID: STEERING ASSIST FAULT. SERVICE REQUIRED. WE HAD TO GET TO AN AIRPORT AND WE WERE STUCK IN A PARKING LOT. WE WENT ONLINE TO SEE IF OTHERS HAD THIS PROBLEM AND IF THERE WAS A SOLUTION. WE SAW THAT OTHERS HAD THIS PROBLEM. ONE SOLUTION WE READ WAS TO LET THE CAR SIT A BIT AND THEN TRY AGAIN. WE DID THIS AND EACH TIME IT WAS STILL VERY HARD TO TURN THE STEERING WHEEL. FINALLY, AFTER WAITING A LITTLE LONGER I STARTED THE CAR AND IT SEEMED TO BE ABLE TO MOVE BUT WAS STILL VERY DIFFICULT TO STEER. AFTER CIRCLING THE PARKING LOT A FEW TIMES WE DECIDED TO TRY TO GET TO THE AIRPORT ON TIME. I DROVE AND IT WAS VERY DIFFICULT BUT I WAS VERY CAREFUL AND WE GOT THERE AND THEN HOME, SEVERAL HOURS OF DRIVING. I TOOK THE CAR TO A LOCAL MECHANIC WHO SAID THAT WITH ONLY 58,000 MILES ON THE CAR IT SHOULD NOT HAVE THAT PROBLEM AND THAT HE COULD FIX IT FOR UP TO $2,000 BUT THAT HE WOULD RECOMMEND THAT FORD SHOULD PAY FOR IT AND THAT I SHOULD TAKE IT TO A FORD DEALER AND CONTACT FORD TO PAY FOR IT. I TOOK IT TO THE LOCAL FORD GARAGE WHO WAS VERY ACCOMMODATING BUT WERE UNABLE TO PAY FOR IT. I THEN CALLED THE FORD COMPANY PHONE AND THE PERSON TOLD ME THEY WOULD NOT PAY FOR IT AT ALL BUT THAT I SHOULD KEEP MY RECEIPT IN CASE THEY LATER WOULD PAY IF MANY WERE AFFECTED. I GOT THE CAR FIXED FOR $2,155. THAT WAS FOR: 1 HV6Z 3504 EP GEAR ASY - STEERING, AND ALSO FOR AN ALIGNMENT WHICH THEY SAID WAS NEEDED BECAUSE OF REPLACING WHAT THEY HAD IN THE STEERING. I HAD TRIED TO START THE CAR AT VARIOUS TIMES AND THE ERROR MESSAGE ALWAYS CAME UP AND IT ALWAYS STEERED HARD. I'M GLAD IT DIDN'T GO OUT ON ME WHEN I WAS DRIVING AS I SEE HAS HAPPENED WITH SOME PEOPLE. FORD SHOULD PAY FOR THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245612August 21, 2019
POWER TRAIN
THIS YEAR AND MODEL HAD A RECALL FOR THE CLUTCH IN THE TRANSMISSION DUE TO CLUTCH WILL STALL AND SHUTTER. MY VEHICLE HAS HAD THE CLUTCH CHANGED 3 TIMES NOW WITHOUT RESULT. I AM CURRENTLY IN NEED OF THE 4TH CLUTCH REPAIR ON MY 2014 FORD FOCUS AND NOW I AM BEING TOLD BY MY FORD DEALERSHIP THAT IS " RECALL" PART WILL NOT BE COVERED AND IT WILL COST ME $1800 TO FIX EVEN THOUGH THIS HAS NOT BEEN CORRECTED THE PAST 3 TIMES. NOW MY CAR IS NOT SAFE FOR ME TO DRIVE AS IT WILL STALL. MY CAR CURRENTLY WILL SHUTTER WHILE TRYING TO SPEED UP FROM 0-20 WHICH MAKES IT DIFFICULT TO PULL OUT SAFELY AND IT IS NOW NOT DOWN SHIFT PROPERLY AND THE WARNING LIGHTS WILL COME ON. I HAVE NOT DRIVEN MY CAR FOR A WEEK NOW AND THIS IS MY MAIN MEANS OF TRAVEL FOR WORK TO SUPPORT MY FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245444August 21, 2019
POWER TRAIN, STEERING
POWER STEERING FAILED WHILE DRIVING. NEARLY CAUSED AN ACCIDENT. LUCKY THERE WERE NO OTHERS ON THE ROAD. FORD DEALERSHIP SAID RACK AND PINION NEEDED REPLACING. 2 WEEKS LATER THE TRANSMISSION COMPLETELY FAILED. HAD ALREADY BEEN RE-PROGRAMMED AS PART OF THE 14M02 PROGRAM. THIS DIDN'T FIX THE JUDDERING AND POOR GEAR PERFORMANCE. DEALER SAYS TRANSMISSION IS BROKEN AND NONE OF THE CUSTOMER PROGRAMS APPLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245032August 19, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 FORD FOCUS. ON SEVERAL OCCASIONS, WHILE STOPPED AT A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO RESPOND. ON ANOTHER OCCASION, WHILE ATTEMPTING TO EXIT FROM A PARKING LOT THE VEHICLE FAILED TO START. ROADSIDE ASSISTANCE WAS CONTACTED AND WAS ABLE TO PROVIDE A JUMP START. THE VEHICLE WAS TAKEN TO PACIFICO FORD (LOCATED AT 6701 ESSINGTON AVENUE, PHILADELPHIA, PA 19153, (877) 349-3923) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE TRANSMISSION CONTROL MODULE AND TRANSMISSION CLUTCH NEEDED TO ALSO BE REPAIRED. THE FUEL TANK AND TRANSMISSION CONTROL MODULE WERE REPLACED; TWICE HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS ALSO INFORMED THAT IT WOULD COST $947 TO REPLACE THE TRANSMISSION CLUTCH. THE REPAIR WAS NOT PERFORMED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244765August 18, 2019
STEERING
52,000 MILES - 2014 FORD FOCUS MANUAL - WHILE RUNNING ERRANDS, DURING CAR STARTUP THE ERROR MESSAGE "POWER ASSIST MALFUNCTION - SERVICE REQUIRED." THE POWER STEERING WAS DEACTIVATED AND MADE VERY DIFFICULT TO STEER. TURNED THE CAR OFF AND RESTARTED AFTER 5 MIN. THE ERROR MESSAGE DISAPPEARED AND POWER STEERING CAME BACK. FROM OTHERS WITH SIMILAR ISSUES, THIS ERROR COULD OCCUR WHILE DRIVING AND SEEMS TO BE COSTLY REPAIR FOR A LOW MILEAGE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244832August 18, 2019
UNKNOWN OR OTHER
HORNS WERE REPLACED IN 2017 UNDER WARRANTY. DEALER'S SERVICE WRITER TOLD ME THEY WERE HAVING PROBLEMS WITH HORNS. HORNS WORKED INTERMITTENTLY STARTING FIVE MONTHS AGO. HAD CAR IN FOR STATE INSPECTION TWO WEEKS AGO AND THAT DAY THEY WORKED SO CAR PASSED BUT SERVICE WRITER ADVISED THAT HORNS NEEDED TO BE REPLACED. THE CAR IS NO LONGER UNDER WARRANTY AND THE PART IS MORE THAN ONE YEAR OLD WHICH IS THE LENGTH OF TIME FORD WARRANTIES THE PART. I HAVE CHECKED ON THE FORD FOCUS FORUM (FOCUS FANATICS.COM) AND MANY OTHERS HAVE HAD THE SAME PROBLEM. A HORN IS NOT A NORMAL "WEAR AND TEAR" PART AND SHOULD NOT HAVE THIS PROBLEM. THE DEALER REFUSED TO EVEN CHECK WITH FORD TO SEE IF THEY WOULD REPLACE THE PART EITHER AS A WARRANTY ITEM OR AS A "GOOD WILL" ITEM. OBVIOUSLY THIS IS A SUBSTANDARD PART AND SHOULD BE INVESTIGATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244717August 17, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
MY FORD FOCUS WOULD REV UP AND DOWN.... AND WHEN I WOULD HIT A SPEED OVER 50 MPH I COULDN'T PRESS THE GAS ANYMORE. I WOULD HAVE TO COAST TO THE SIDE OF THE ROAD BECAUSE MY GAS PEDAL WOULDN'T TAKE ME ANYWHERE. THE LAST TIME IT HAPPENED, I ALMOST DIED. I WAS PULLING OUT OF THE GYM PARKING LOT AND IT STARTED ACTING UP AGAIN AND IT STALLED IN THE MIDDLE OF THE ROAD WITH ON COMING TRAFFIC. THE CAR WILL STAY ON BUT WHEN YOU PRESS THE GAS IT GOES NO WHERE. I TOOK IT TO FORD, AND THEY REPLACED WHAT THEY BELIEVE IS WRONG WITH THEIR CURRENT TRANSMISSION PROBLEMS. BUT IT STILL CONTINUES TO DO THE SAME THING. THEY ARE NOT SAFE CARS!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244511August 16, 2019
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
NOISE COMING FROM STEERING WHEEL WHEN TURNING; SHUTTERING; STRUGGLING TO ACCELERATE; TRANSMISSION STALLED OUT ON A HILL; REMOTE LOCK BUTTON FOUND NON FUNCTIONAL AT TIMES; BLUETOOTH NON FUNCTIONAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244521August 16, 2019
ENGINE
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE HESITATED, SHOOK VIOLENTLY, AND JERKED HARD. THE VEHICLE WAS DRIVEN TO REDWOOD FORD (1170 S STATE ST, UKIAH, CA 95482, (707) 468-0091) WHERE IT WAS DIAGNOSED THAT A NEW OIL SEAL WAS NEEDED. THE VEHICLE WAS REPAIRED AND THE POWER TRAIN CONTROL MODULE WAS REPROGRAMMED; HOWEVER, THE FAILURES RECURRED. THE CONTACT SCHEDULED ANOTHER REPAIR APPOINTMENT THIS WEEK. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 42,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244319August 16, 2019
POWER TRAIN
VEHICLE SHUTTERS ALMOST STALLS IN FIRST GEAR BETWEEN 1000 AND 3000 RPMS AFTER 3000 RPMS CAR RUNS SMOOTH SHIFTS EASY ALMOST AS IF CAR HAS NOT ENOUGH FUEL OR TOO MUCH AIR , BUT ONLY WHEN CAR FIRST STARTS MOVING. CAR JERKS AS IF YOU WERE LEARNING TO DRIVE STICK SHIFT FOR THE FIRST TIME. COMMON FOCUS TRANSMISSION PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244421August 16, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TSS FORD (1733 US-97, MADRAS, OR 97741, (541) 475-7204) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244480August 16, 2019
UNKNOWN OR OTHER
TAMARA RECALL-BOUGHT 2014 FORD FOCUS IN 2017.RAN ROUGH.HAD ELECTRONIC TRANSMISSION RECALLED AND REPLACED.CAR HAD VIBRATION, SHAKING ON ACCELERATION AND VERY LITTLE POWER AFTER.FORD TOLD ME 1- THAT'S HOW IT'S SUPPOSED TO RUN AND 2- KEEP TAKING IT BACK- I HAVE A GOOD WARRANTY.EVENTUALLY THEY WOULD FIND SOMETHING WRONG AND FIX IT.I HATE MY CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244119August 15, 2019
POWER TRAIN
CAR SPUTTERS AND LAGS WHEN PRESSING THE GAS PEDAL FROM A STOPPED POSITION. FEELS LIKE THE CAR IS NOT GOING TO GO. DELAYS AND SPUTTERS. IT DOES THIS DAILY; OFTEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244224August 15, 2019
POWER TRAIN
I'M STILL HAVING DAILY SHUDDERING AND STALLING ISSUES, I HAVE TO BRING IN FOR SERVICE AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243888August 14, 2019
UNKNOWN OR OTHER, EXTERIOR LIGHTING
ALL OF THE INTERNAL LIGHTS HAVE STOPPED WORKING, AND THE HORN DOES NOT WORK. FUSES ARE ALL FINE. I NOTICED THE HORN NOT WORKING AFTER SOMEONE ALMOST HIT ME ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243900August 14, 2019
POWER TRAIN
TRANSMISSION JUMPS AND SLIPS RANDOMLY. NEXT DAY, IT'S FINE. IT'S GENERALLY BETWEEN 1-3 GEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243901August 14, 2019
FUEL/PROPULSION SYSTEM
THERE ARE TWO OPEN RECALLS RELATED TO THE FUEL SYSTEM OF MY VEHICLE. I HAVE BEEN CONTACTING MY FORD DEALERSHIP SINCE THE WINTER OF 2018 ABOUT HAVING THE RECALL WORK DONE. THEY HAVE NOT GOTTEN BACK TO ME AND HAVE ONLY STATED THAT THEY WILL WHEN THERE IS A FIX AVAILABLE. AS OF THIS WEEK, 08/14/19, MY CHECK ENGINE LIGHT IS ON. TOOK TO AN AUTO PARTS STORE TO HAVE THEM RUN THE CODE. TWO CODES CAME BACK AND BOTH ARE RELATED TO THE FUEL SYSTEM. THE RECALLS IN QUESTION INDICATE THAT THE VEHICLE CAN STOP RUNNING WHILE DRIVING, AND THIS INCREASES THE LIKELIHOOD OF AN A COLLISION. THE CAR IS NOW NOT RUNNING AT ALL. IT IS UNACCEPTABLE THAT FORD HAS TAKEN CLOSE TO A YEAR TO FIX THEIR ERRORS WHICH HAVE CAUSED THESE RECALLS, ESPECIALLY WHEN SAFETY IS A CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243911August 14, 2019
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I HAD A RECALL ON THIS VEHICLE PRIOR TO THIS COMPLAINT I'M FILING NOW . THE RECALL WAS FUEL DEFORMATION INSPECTION, FORD INSTALLED A FUEL VAPOUR SEP THE RECALL NUMBER IS 18S32. NOW THIS PROBLEM WAS ORIGINALLY FIXED 3/18/19 . IT IS 8/13/19 THAT I AM BACK AT THE SAME LOCATION FOR THE SAME EXACT PROBLEM WHICH INCLUDES LOW FUEL PRESSURE , THE GAS ISN'T GETTING TO THE ENGINE (CENSOR) AND THE CAR STOPS OUT OF NO WHERE WHILE DRIVING ON A HIGHWAY .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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