Ford Focus Complaints (2003)

977 consumer complaints on file.

#10120069June 2, 2005
VEHICLE SPEED CONTROL, STRUCTURE:FRAME AND MEMBERS
DT: THERE IS A CROSS MEMBER PIECE OF METAL BEHIND THE DASH OF THE CAR, THE CROSS MEMBER BAR BEHIND THE DASH HAS OBVIOUS RUST SPOTS. *AK THE BRACE BEHIND THE DASH WHICH EXTENDS FROM THE STEERING COLUMN TO THE RIGHT END OF THE DASHBOARD HAS OBVIOUS OXIDATION SPOTS AND RUST. THERE IS NO INDICATION OF THE CAUSE. NO WATER SPOTS INSIDE THE VEHICLE. THESE RUST SPOTS CAN BE SEEN BEHIND THE GLOVE COMPARTMENT AS WELL. VEHICLE HAS VERY LOW MILEAGE. VEHICLE ALSO HAS A STUCK ACCELERATOR CAUSED BY FAILURE TO THE THROTTLE BODY PLATE. *TT *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10123789June 1, 2005
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
FAILURE OF INTERMITTENT FUNCTION ON WINDSHIELD WIPERS IN 2003 FORD FOCUS. THIS WAS A PROBLEM WITH AN EARLIER (2001) MODEL YEAR AND WAS SUPOSEDLY FIXED BY FORD, BUT I AM HAVING THE PROBLEM WITH MY 2003 FOCUS ZTS 4 DR SEDAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117850May 23, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
WHEN BRAKING AT LOW SPEED THERE WAS EXTENDED STOPPING DISTANCE. DEALERSHIP REPAIRED THE FRONT/REAR BRAKE SYSTEM. *AK THE BRAKES VAVE CONSUMER PROBLEMS SINCE THEY BROUGHT THE CAR. HAD NEW ROTORS, NEVER STOPPED LIKE THEY SHOULD. FINALLY ALL THE BRAKES WENT OUT. DEALER KEPT SAYING THEY KEPT GETTING THE WRONG PARTS. STILL DON'T DRIVE AS IT SHOULD. DEFECTIVE MASTER CYLINDER. *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116952May 18, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
VEHICLE HAD FUMES COMING IN. IT SMELLED AS IF SOMETHING WAS BURNING. DEALER CHECKED THE VEHICLE AND COULD NOT FIND ANY DEFECTS.*AK CONSUMER STATED WHILE DRIVING STILL SMELL BURNING INSIDE, IT IS PRETTY SCARY AND WISH SOMETHING WOULD BE DONE ABOUT IT. *BP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120855May 13, 2005
ELECTRICAL SYSTEM:IGNITION
I BOUGHT A 2003 FORD FOCUS BRAND NEW IN FEBRUARY 2003. THE CAR HAD ABOUT 300 MILES ON IT. YESTERDAY THE IGNITION SWITCH WENT OUT COSTING ME OVER $250. THIS IS NOT NORMAL WEAR AND TEAR! I WENT INTO A RESTAURANT AND CAME OUT. I WAS STRANDED. I'VE SEARCHED THE INTERNET FOR SIMILAR SITUATIONS/COMPLAINTS AND OTHER PEOPLE HAD SIMILAR SITUATIONS. I UNDERSTAND BATTERIES GOING DEAD OR WEAR AND TEAR ON BRAKES. I'VE NEVER HAD THIS HAPPEN BEFORE. I'VE NEVER OWNED A FORD BEFORE EITHER! IS THERE SOMETHING WRONG WITH FORD? IS THIS STATEMENT TRUE?: FIXED OR REPAIRED DAILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119145April 26, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
UPON STARTING THE VEHICLE, THE KEY FAILED TO TURN IN THE IGNITION, AND THE STEERING WHEEL LOCKED UP. DEALERSHIP INDICATED THAT THE IGNITION FROZE. THIS WAS A COMMON OCCURRENCE WITH THESE VEHICLES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118346April 24, 2005
ELECTRICAL SYSTEM:IGNITION
ON APRIL 11, 2005, AS I WAS LEAVING WORK IN THE EVENING, I PLACED THE KEY IN THE IGNITION AND COULD NOT TURN THE KEY. THE FOLLOWING DAY, I SPENT SOME TIME ON THE TELEPHONE WITH SEVERAL MECHANICS AND KEY MAKERS TRYING TO DETERMINE THE PROBLEM. I FINALLY UNDERSTOOD THAT IT WAS A FAULTY IGNITION CYLINDER. ON APRIL 14 I HAD THE CAR TOWED INTO BOHN FORD INC. AT 401 N. CARROLLTON AVENUE, NEW ORLEANS, LA 70119. (504) 485-2646. WHILE THE CAR WAS AT THE DEALERSHIP, I SEARCHED THE INTERNET AND LEARNED FROM ONE WEBSITE THAT THERE WERE AT LEAST 137 OTHER PEOPLE WHO HAD THE SAME PROBLEM THAT I HAD. I FOUND A SECOND WEBSITE WITH ANOTHER LIST OF PEOPLE WHO WERE SHARING THEIR EXPERIENCES OF THE FAULTY IGNITION CYLINDER LOCK. TWO PEOPLE WHO POSTED ONTO THE WEBSITE MENTIONED THE PO5. I UNDERSTOOD FROM THEM THAT THE CAR COULD HAVE BEEN FIXED FOR $24.58. THE CAR HAD TO BE UNDER SIX YEARS OLD AND UNDER 75,000 MILES. THE STAFF AT THE BOHN FORD DEALERSHIP WAS VERY CONSIDERATE AND UNDERSTANDING OF MY SITUATION; HOWEVER, WHEN I REQUESTED A PO5, THEY TOLD ME THAT WHILE THEY WERE SURE THAT I QUALIFIED , THEIR OFFICE WAS NOT AUTHORIZED TO APPLY FOR A PO5 AT THIS TIME. MY TOTAL BILL CAME TO $396.69 TO DRILL OUT, CODE, AND REPLACE THE IGNITION CYLINDER LOCK; AND TO CUT, ERASE, AND PROGRAM TWO PAT KEYS. THE IGNITION CYLINDER LOCK PROBLEM ON THE FORD FOCUS CAN BE TRACED AT LEAST AS FAR BACK AS 2001. THEREFORE I URGE YOU TO BEGIN A RECALL ON THE IGNITION CYLINDER LOCK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118216April 21, 2005
FUEL SYSTEM, GASOLINE
CAR WILL MISS A LOT WHILE DRIVING AT A CONSTANT SPEED ON THE HIGHWAY, SOMETIMES THE MOTOR SPEEDS UP RAPIDLY, SOUNDS LIKE SOMEONE IS STOMPING THE GAS PEDAL WHEN I AM NOT. THE MOTOR KIND OF JUMPS AND SPUTTERS PERIODICALLY FOR NO APPARENT REASON. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118029April 18, 2005
AIR BAGS:FRONTAL, AIR BAGS:SIDE/WINDOW
ON DECEMBER 20, 2004 I WAS DRIVING HOME FROM WORK IN MY FORD FOCUS ZTS. THE ROADS WERE VERY ICY, AND NEAR MY HOME, I SLID ON A PATCH OF ICE, WENT OVER A SMALL BANK, AND HIT 2 TREES IN SOMEONE'S YARD. WHILE I WAS SLIDING I WAS HEADED TO HIT ONE TREE HEAD ON, BUT I WAS ABLE TO STEER AWAY TO WHERE I HIT BOTH TREES AT EXACTLY THE SAME TIME, BUT ONLY FROM THE SIDE. HOWEVER, NEITHER MY FRONT NOR SIDE AIR BAGS DEPLOYED. THE IMPACT OF THE CRASH WAS ENOUGH TO TOTAL MY CAR, EVEN THOUGH I WAS ONLY GOING 25 M.P.H. IT WAS BRAND NEW, ONLY 20,000 MILES. MY MECHANIC SAID THAT THE AIR BAGS SHOULD DEFINITELY HAVE DEPLOYED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10118015April 17, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
2003 FORD FOCUS LX SEDAN - MY WIFE WENT TO WALMART ON THE WAY HOME FROM WORK, AND UPON RETURNING TO THE CAR THE KEY WOULD NO LONGER UNLOCK THE IGNITION SWITCH. DESPITE MANY ATTEMPTS (A LOCKSMITH WAS UNABLE TO COME UP WITH ANYTHING) WE ENDED UP HAVING THE CAR TOWED. THE QUOTED REPAIR PRICE IS ROUGHLY $400. THERE ARE SEEMINGLY ENDLESS ACCOUNTS OF THIS VERY SITUATION WITH THE FORD FOCUS IGNITION ON FORUMS ALL OVER THE INTERNET. THERE SHOULD BE A RECALL OR FORD SHOULD EXTEND THE WARRANTY COVERAGE ON THIS DEVICE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117836April 13, 2005
AIR BAGS:SIDE/WINDOW
THE RIGHT SIDE DOOR AIR BAG DEPLOYED INADVERTENTLY WHILE DRIVING. NO INJURIES REPORTED. VEHICLE WAS TOWED TO THE DEALER, AND MECHANIC DETERMINED THAT THE PROBLEM COULD NOT BE DUPLICATED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10116473April 6, 2005
AIR BAGS:SIDE/WINDOW
WHILE MY 2003 FORD FOCUS WAS BEING VACUUM AT THE CARWASH, THE SIDE PASSENGER AIRBAG OF MY 2003 FORD FOCUS DEPLOYED. MY CAR WAS PARKED AND THERE WAS NO IMPACT. I HAD MY CAR TOWED FROM THE CARWASH TO THE DEALERSHIP WHERE I PURCHASED MY CAR. THEIR SERVICE DEPARTMENT HAS NOT GIVEN ME A SOLID REASON AS TO WHY THE AIRBAG DEPLOYED. THEIR THEORIES HAVE RANGED FROM DAMAGE TO THE UNDERCARRIAGE, THE FORCE OF THE VACUUM AT THE CARWASH, TO THE POSSIBILITY THAT I RAN OVER A TIRE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112848April 6, 2005
AIR BAGS, SUSPENSION
THE VEHICLE HIT A POT HOLE WITH THE PASSENGER SIDE TIRE , CAUSING THE AIR BAGS TO DEPLOY ON ITS OWN. THE OWNER INFORMED THE MANUFACTURER THAT THE VEHICLE WAS INVOLVED IN A SIDE IMPACT ACCIDENT A YEAR PRIOR TO THIS INCIDENT, AND THE AIR BAGS DID NOT DEPLOY. *AK ANOTHER ISSUE WAS THAT THE LEFT REAR ROTOR HAD BROKEN WHILE THE VEHICLE WAS IN MOTION AND THE REAR SENSOR ASSEMBLY/ABS WAS REPLACED. THE ROOT OF THIS PROBLEM STEMMED FROM THE LEFT REAR WHEEL BEARING WHICH HAD FALLEN APART AND DAMAGED THE ROTOR AND THE WHEEL SENSOR. THE LEFT REAR KNUCKLE WAS REPLACED ALONG WITH THE LEFT REAR ROTOR. *SC *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10116322April 4, 2005
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
THE IGNITION LOCK CYLINDER LOCKS UP, MAKING IT IMPOSSIBLE TO START THE CAR.THE IGNITION KEY WILL NOT TURN THE LOCK.IF THE CAR IS TOWED IN IT CREATES A PROBLEM IN THAT THE CAR STAYS IN PARK AND IF TOWED INCORRECTLYWILL DAMAGE THE TRANSMISSION.FORD MOTOR VIEWS THIS AS NATURAL WEAR AND TEAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117370April 4, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE APPLYING THE BRAKES A LOUD SQUEAKING NOISE CAME FROM THE VEHICLE. DRIVER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT LEFT AND RIGHT BRAKE PADS AND ROTORS NEEDED TO BE REPLACED DUE TO CORROSION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117171March 31, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE WAS TAKEN TO DEALER FOR REGULAR CHECK UP, AND RESULTS SHOWED THAT THE ROTORS NEEDED TO BE REPLACED BECAUSE THEY WERE WORN OUT. CONSUMER WILL NOTIFY MANUFACTURER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117209March 31, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS BRAKING LIGHT APPEARED ON THE DASHBOARD AND REMAINED. DRIVER NOTICED THAT WHILE APPLYING THE BRAKES THE PEDAL WENT TO THE FLOOR, AND VEHICLE SKIDDED OFF THE ROAD. DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. TOOK THE VEHICLE TO THE DEALER FOR INSPECTION, BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115025March 30, 2005
AIR BAGS:FRONTAL
WHILE DRIVING 60 MPH THE CONSUMER WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED MINOR INJURIES, AND WAS TRANSPORTED TO A HOSPITAL. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION. THE CAUSE OF THE COLLISION HAD NOT BEEN DETERMINED. *AK THE VEHICLE WAS TOTALED. *SC *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10114648March 24, 2005
AIR BAGS
I WAS IN A CAR ACCIDENT WITH MY 2003 FORD FOCUS ZTS. MY AIRBAG DID NOT DEPLOY. THE FIRE DEPT. AND POLICE DEPT. BOTH EXPRESSED DISBELIEF THAT THE AIRBAG DID NOT DEPLOY. MY CAR SUSTAINED EXTENSIVE DAMAGE TO THE FRONT END. THE WHOLE FRONT END HAS TO BE REPLACED INCLUDING BOTH THE FRAME RAILS, AS WELL SOME ENGINE COMPONENTS. I WILL KNOW MORE WHEN THE REPAIRS START. THE VEHICLE I WAS INVOLVED IN THE ACCIDENT WITH HAD BOTH OF THEIR AIRBAGS DEPLOY. IF I WERE NOT WEARING MY SEATBELT, I WOULD HAVE HAD SERIOUS INJURIES.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10115123March 9, 2005
FUEL SYSTEM, GASOLINE:DELIVERY, SERVICE BRAKES, HYDRAULIC
REQUEST REIMBURSEMENT FOR BRAKES AND FUEL FILTER REPLACEMENT ON 2003 FORD FOCUS. *BF THE CONSUMER TRADED THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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