Ford Focus Complaints (2017)

907 consumer complaints on file.

#11257537September 23, 2019
FUEL/PROPULSION SYSTEM
DRIVING DOWN HIGHWAY WHEN OUT OF NO WHERE ENGINE LIGHT CAME ON AND CAR SHUT DOWN , AND WOULD NOT RESTART. WAS ABLE TO PULL TO THE SIDE OF ROAD. AFTER 15 MINUTES CAR RESTARTED. TOOK IT TO GET DIAGNOSTIC CHECK. CAME UP REPLACE EVAPORATIVE EMISSIONS PURGE CONTROL VALVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256226September 17, 2019
POWER TRAIN
I BOUGHT A BRAND NEW 2017 FORD FOCUS AND WITHIN A YEAR OF HAVING THE VEHICLE IT BEGAN TO SHUTTER WHEN ACCELERATING FROM A STOPPED POSITION. TOOK IT TO THE DEALERSHIP THEY SAID THERE WAS NOT A BIG ENOUGH PROBLEM TO FIX. A FEW MONTHS LATER IN ADDITION TO THE SPUTTERING WHILE TAKING OFF FROM BEING STOPPED THE TRANSMISSION NOW SHUTTERS WHEN I REACH SPEEDS OF 50-65. I KNOW I'M NOT THE ONLY ONE WITH THIS PROBLEM. FORD IS PUTTING OUT A GARBAGE PRODUCT AND REFUSING TO FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255848September 16, 2019
STRUCTURE:BODY
THE HEADLINER AT THE TOP OF THE WINDSHIELD HAS COME LOOSE AND IS SEPERATING . LOOKS AS IF IT WAS NOT GLUED OR NOT ENOUGH MATERIAL WAS USED TO KEEP IT IN PLACE. DO NOT KNOW HOW FORD FASTENS THE HEADLINER TO THE WINDSHIELD AREA,BUT FOR IT TO COMES LOOSE AFTER ONLY HAVING BOUGHT IT NEW IN MAY OF 2018 I THINK IS RIDICULOUS , HEADLINER IS 90% TO 95% ALL THE WAY ACROSS.. THIS WAS DISCOVERED IN DRIVEWAY AND CAR WAS NOT IN MOTION WHEN TAKING A SUNSHADE FROM THE WINDSHIELD. THIS WAS FIRST NOTICED ON 06=03-2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255583September 16, 2019
ENGINE, FUEL/PROPULSION SYSTEM
TAKATA RECALL MY CAR HAD STALLED OUT EVER SINCE I GOT IT BRAND NEW. WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255584September 16, 2019
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
MY CAR STALLS OUT EVER SINCE I BOUGHT IT. I LOOKED ONLINE AND IT SAID DON'T LET IT GO BELOW HALF A TANK AND IT WON'T. SO THAT'S WHAT I'VE BEEN DOING. I BROUGHT IT IN TO THE DEALERSHIP, BUT THEY WERE NO HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255429September 13, 2019
SERVICE BRAKES, POWER TRAIN
PURCHASED 9/2018.CARE HAS BEEN SHAKING LIKES ITS GOING TO FALL APART EVER SINCE THEN. . I HAVE A MANUAL TRANSMISSION AND CAR GRUNTS WHEN PICKING UP SPEED LIKE I HAVE A CLUTCH SHIFT AND MAKES THIS SCRATCHING NOISE WHEN I SHIFT FROM PARK TO REVERSE. OR REVERSE TO DRIVE. ALSO WHEN I BARELY TAP THE BREAKS ITS STOP SO SUDDENLY THE JILT FORCES ME FORWARD.. TODAY 9/13/19 THE TRANSMISSION FAULT MESSAGE CAME ON. AND WENT OFF. THEN WHEN I START THE CAR BACK UP TO CHECK SYSTEMS.. THE MESSAGE SYSTEM SAYS ALL SYSTEMS NORMAL AND THE LIGHT DIDNT COME BACK ON AFTER DRIVING IT AROUND, SHIFT FROM REVERSE TO DRIVE, AND SHUTTING OF AND STARTING UP CAR 3 DIFFERENT TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254524September 10, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHEN THE VEHICLE WAS STARTED, THE CHECK ENGINE INDICATOR ILLUMINATED AND REMAINED LIT. ALSO, THE VEHICLE DID NOT START FOR A FEW DAYS. THE BATTERY WAS REPLACED, BUT FAILED AFTER THREE DAYS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED AND UNKNOWN FAILURE CODES APPEARED. THE MECHANIC REPLACED THE DOOR SENSOR. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253229September 4, 2019
POWER TRAIN
WHEN STOPPED AT A STOP LIGHT THE VEHICLE HAS A JOLTING SIMILAR TO DROPPING THE CLUTCH IN A MANUAL TRANSMISSION. WHEN SHIFTING FROM 1-2 THERE IS A LOUD GRINDING (REALLY BAD) AND NOTICABLE SHIMMY IN THE VEHICLE ACCOMPANIED BY A LOSS OF POWER AND A SUDDEN JUMP WHEN THE CLUTCH CATCHES. THERE IS A COMMON LOSS OF POWER WHEN COMING FROM A STOP. THESE SYMPTOMS ARE EVEN MORE COMMON WHEN THE VEHICLE HAS WARMED UP AND DRIVEN FOR MORE THAN 10 MINUTES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252665September 1, 2019
ENGINE
I'VE HAD THIS CAR FOR A MONTH AS OF TODAY! I WAS DRIVING DOWN A CITY STREET AND MY CHECK ENGINE LIGHT CAME ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252715September 1, 2019
UNKNOWN OR OTHER
I HAD THE CLUTCH REPLACED INSIDE TRANSMISSION 8 MONTHS AGO BECAUSE OF A HARD VIBRATION AFTER I PRESS GAS PEDAL FROM A STOP MAJOR OF TIMES. THIS DILEMMA IS STILL OCCURRING A HARD VIBRATION AFTER I PRESS THE GAS PEDAL FROM A STOP MAJOR OF TIMES WHEN I'M IN TRAFFIC WAITING 4 THE LIGHT TO CHANGE TO PROCEED ON THE ROADWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252327August 29, 2019
POWER TRAIN
2017 FORD FOCUS SHUDDERS AND VIBRATES WHILE IN MOTION AND WHILE STATIONARY. VEHICLE ALSO HAS HESITATION AND SLOW RESPONSE WHEN ACCELERATING. VEHICLE IS CURRENT ON ALL RECALLED SERVICES HOWEVER THE ISSUE IS STILL PRESENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252101August 28, 2019
FUEL/PROPULSION SYSTEM
HELLO, I HAVE A 2017 FORD FOCUS. I HAD TOOK MY CAR TO A AUTO SHOP BECAUSE I STARTED TO SMELL GAS AND MY CHECK ENGINE LIGHT HAD CAME ON. THE AUTO SHOP TOLD ME THAT THERE IS A LEAK SOME WERE AND ITS GOING TO COST ME $430 JUST TO DROP THE TANK TO SEE WERE THE LEAK IS COMING FROM BUT THEN TOLD ME THERE WAS A NEW RECALL FOR THE SAME YEAR MAKE AND MODEL FOR A FUEL TANK DEFECT. SO I TOOK MY CAR TO THE CLOSEST FORD DEALER AND THEY TELL ME THAT THE RECALL NOT FOR THIS VIN #. I'M NOT SURE IF MY VIN # WAS OVER LOOKED BECAUSE IT'S HAVING THE SAME ISSUES AS THE OTHER CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252121August 28, 2019
POWER TRAIN
BETWEEN 0& 20MILES AND 20 & 40 MILES GOING FORWARD OR BACKWARDS MY CAR JERKS,STALL,VIBRATES AND MAKE METAL CAN SCRAPING SOUND. MY CAR IS THE THE 2017 FOCUS HAS A NEW DESIGN BUT THE SAME DUAL CLUTCH 'AUTOMATIC' TRANSMISSION SYSTEM AS PREVIOUS YEAR MODELS. ... HOWEVER, WHERE THE FOCUS IS MANUFACTURED DOES NOT EXCUSE THE FACT THAT FORD HAS KNOWN ABOUT THE TRANSMISSION PROBLEM FOR YEARS AND HAS CONTINUED TO IGNORE THE PROBLEM. THIS HAPPENS ONLY WHEN DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246101August 23, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). FIVE STAR FORD STONE MOUNTAIN (3800 US-78, SNELLVILLE, GA 30039, (678) 929-5606) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE AVAILABLE. THE CONTACT STATED THAT THE DEALER DID NOT REPLACE, BUT UPDATED THE CPV SYSTEM. WHILE THE CONTACT'S WIFE WAS DRIVING 45 MPH, THE VEHICLE SHUDDERED, LOST POWER, AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE IN ORDER FOR IT TO RESUME NORMAL OPERATION. THE CONTACT EXPERIENCED THE FAILURE MULTIPLE TIMES AFTER THE DEALER UPDATED THE CPV SYSTEM. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 59,727.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245538August 21, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
NO OCCURRENCE JUST WORRIED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245603August 21, 2019
POWER TRAIN
TRANSMISSION SHUDDERS EFFECTING ACCELERATION AND MAKES GRINDING NOISES. SOMETIMES THE CAR WILL LURCH COWARD UPON ACCELERATION. I'VE HAD THE MANUAL TRANSMISSION ASSEMBLY AND MANUAL TRANSMISSION CLUTCH PRESSURE PLATE REPLACED THREE TIMES. TRANSMISSION IS BEGINNING TO SHUDDER AGAIN. CONTACTED FORD AUGUST 15 AND THEY KEEP SAYING THAT SOMEONE WILL CALL WITHIN 24 HOURS. I'VE CONTACTED THEM DAILY AND THEY KEEP SAYING SOMEONE WILL CALL THE FOLLOWING DAY. SIX DAYS LATER AND STILL NO RESPONSE. KEEP GETTING THE SAME STORE THAT THEY UPDATED MY CASE NUMBER AND SOMEONE WILL CALL US WITHIN 24 HOURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244935August 19, 2019
EXTERIOR LIGHTING
THE CAR IS ABOUT TO MAKE 2 YEARS OLD THAT I GOT IT AND I BUT IT BRAND NEW AND I DIDN'T ALREADY REPLACED THE HEADLIGHTS AND THE TAIL LIGHTS AND A BRAKE LIGHTS NO LESS THAN 15 TIMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243905August 14, 2019
POWER TRAIN
TRANSMISSION SLIPS. AT TIME WHEN DRIVING, IT SLIPS AND THE RPM'S REV UP TO 5-6 AND THE CAR HAS NO POWER. IT LASTS FOR 3-4 SECONDS AND SOUNDS LIKE THE CAR IS IN NEUTRAL AND GAS PEDDLE PUSHED TO THE FLOOR. IT DOES THIS OFF AND ON EVERY TIME I DRIVE IT. STARTED AROUND THE 9,000 MILES MARK. MY CAR IS A 2017 FORD FOCUS WITH 11,800 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243492August 13, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED THAT THE FUEL GAUGE BECAME INOPERABLE. AS A RESULT, THE VEHICLE RAN OUT OF FUEL ON SEVERAL OCCASIONS AND STALLED. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE PURGE VALVE NEEDED TO BE REPLACED. THE CONTACT CALLED BOWDITCH FORD (11291 JEFFERSON AVE, NEWPORT NEWS, VA 23601, (800) 735-2211) AND WAS REFERRED TO NHTSA. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242848August 9, 2019
FUEL/PROPULSION SYSTEM
THE CAR STARTS FINE AND WITH NO INDICATOR LIGHTS JUST STALLS OUT OR WILL BARELY DRIVE AS IF THERE IS NO GAS IN THE CAR. IT DOESN'T SEEM TO RECOGNIZE THAT YOU'RE PUTTING YOUR FOOT ON THE GAS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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