Ford Focus Complaints (2017)

907 consumer complaints on file.

#11340795July 21, 2020
POWER TRAIN
THE CAR SHUTTERS WHEN ACCELERATING FROM A COMPLETE STOP. HAVE TAKEN IT TO THE DEALERSHIP AND FIXED IT AT LEAST 3 TIMES AND THEY SAY THERES NOTHING FOR ME TO DO BUT TO KEEP REPAIRING IT AND ONCE I DONT HAVE A WARRANTY THE MONEY WILL GO OUT OF MY POCKET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339952July 17, 2020
POWER TRAIN
WHEN STARTING FROM A STOPPED POSITION ON A STREET AND THE CAR BEGINS IN MOTION, IT HAS A SLUGGISH AND JERKY START. I TOOK THE CAR TO AN AUTO MECHANIC AND HE SAID IT NEEDED A NEW DUAL CLUTCH IN THE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339543July 15, 2020
POWER TRAIN
I HAVE HAD TRANSMISSION ISSUES SINCE PURCHASING THIS VEHICLE. THE TRANSMISSION SHUDDERS WHEN I ACCELERATE. IT ALSO SHUDDERS WHEN ACCELERATING AND TURNING SIMULTANEOUSLY. THIS SEEMS TO BE THE EXACT SAME ISSUE THAT AFFECTED FORD FOCUSES BUILT IN 2012-2016 VEHICLES. IT OCCURS MOSTLY WHILE ACCELERATING FROM A STOP. IT HAS OCCURED THROUGHOUT THE LIFE OF THE VEHICLE (CURENTLY ~20K MILES DRIVEN). THIS ISSUE IS STILL ONGOING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338772July 11, 2020
ENGINE
WHILE COMING DOWN A HILL MY VEHICLE'S ENGINE BEGAN TO BIG DOWN AS IF TO STALL. MY ENGINE OIL LIGHT CAME ON, I PULLED INTO A LOCAL OIL SERVICE STATION TO HAVE THEM CHECK THE OIL, (PREVIOUS SERVICE WAS APPROXIMATELY 1 MONTH PRIOR AND IT HAD ONLY BEEN APPROXIMATELY 1200 MILES SINCE LAST SERVICE). THEY SAID THAT THE OIL WAS FINE BUT I HAD THEM CHANGE THE OIL AGAIN JUST TO BE SURE. THE OIL LIGHT REFUSED TO GO OUT. I THEN HAD THE VEHICLE TOWED TO THE CLOSEST FORD DEALERSHIP BECAUSE THE VEHICLE BECAME UNSAFE AND COULD NOT BE DRIVE ACCORDING TO THE SERVICE STATION. AFTER A WEEK AT THE FORD DEALERSHIP IT WAS DETERMINED THAT THE ENGINE WAS NO LONGER HOLDING OIL PRESSURE AND THAT VARIOUS COMPONENTS INSIDE THE ENGINE HAD NOW STARTED THROWING THE CHECK ENGINE LIGHT. THE DEALERSHIP INFORMANT ME IT WOULD BE APPROXIMATELY $7700 TO REPLACE THE ENGINE, AS THE VEHICLE'S ENGINE IS IN A STATE OF FAILURE. THE VEHICLE HAS BEEN TOWED FROM THE DEALERSHIP AND SITTING IN MY DRIVEWAY AT 71457 MILES... THE DEALERSHIP SAYS THAT BECAUSE THE VEHICLE IS 11450 MILES OUT OF WARRANTY THAT THERE IS NOTHING THEY CAN DO. VEHICLE WAS REGULARLY SERVICED. I HAVE READ VARIOUS OTHER COMPLAINTS ABOUT THIS YEAR MAKE AND MODEL HAVING THE SAME ISSUE WHICH HAS LEAD TO THE VEHICLES BECOMING UNSAFE TO DRIVE AND ULTIMATELY UNABLE TO BE DRIVEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330943June 26, 2020
ENGINE
I WAS COMING OFF FREEWAY AND GETTING ONTO ANOTHER FREEWAY WHEN, AS I WAS SPEEDING UP TO MERGE, MY CAR BOGGED DOWN AS IF RUNNING OUT OF GAS. I LOOKED AT THE DASH AND SAW MY OIL LIGHT HAD COME ON. SO I PULLED OVER TO AN EXIT WITHIN 30 YDS. AND PULLED ONTO A STREET ABOUT ANOTHER 30 YDS. AWAY. I SHUT OFF THE CAR AND LET IT SIT A FEW MINUTES THEN CHECKED OIL. WHEN I DID, THE OIL SHOWED FULL. I THEN CALLED THE FORD DEALER I TAKE MY CAR TO FOR OIL CHANGES AND SPOKE WITH A SERVICE GUY AND TOLD HIM WHAT HAPPENED. HE WAS PUZZLED AND ASKED A FEW QUESTIONS AND THEN WE TRIED TO RESET THE OIL LIGHT. AFTER DOING THE RESET THE OIL LIGHT CAME BACK ON. I TRIED STARTING THE CAR AND IT STARTED FINE. NO ABNORMAL SOUNDS COMING FROM THE ENGINE AND IT IDLED FINE. I DECIDED TO TRY THE FREEWAY AGAIN TO SEE IF THE OIL LIGHT WAS A FLUKE. THE NEXT EXIT WAS ONLY A HALF MILE AWAY SO I COULD EASILY GET OFF FREEWAY IF NECESSARY. AGAIN, THE FREEWAY WAS ONLY ABOUT 30 YDS AWAY SO WHEN I STARTED TO MERGE ONTO THE FREEWAY THE SAME THING HAPPENED. THE CAR ACCELERATED SLOWLY AND THEN BOGGED DOWN AND THE DASH FLASHED THE ENGINE NEEDED ATTENTION OR SOMETHING LIKE THAT. AGAIN I GOT OFF AT THE NEXT EXIT, WHICH WAS RIGHT THERE WHEN IT HAPPENED. I HAD THE CAR TOWED TO THE FORD DEALER NEAR WHERE I LIVE. SERVICE WAS CLOSED BUT SOME SALES PEOPLE WERE STILL THERE AND THEY TOLD US WHERE TO PUT THE CAR. THEY DIDN'T LOOK AT THE CAR UNTIL MONDAY AND EVEN THEN THEY DIDN'T REALLY OPEN THE CAR UP AND LOOK AT IT. THE TECHNICIAN SAID PROBABLY THE TIMING/OIL PUMP BELT BROKE OR SHREDDED AND CLOGGED UP THE OIL PUMP. TO OPEN UP THE ENGINE WOULD COST $800 TO FIND OUT THE ACTUAL PROBLEM AND IF THE TECH WAS RIGHT THE ENGINE WOULD HAVE TO BE REPLACED COSTING $7400. ALL THIS BECAUSE OF A FAULTY BELT DESIGNED TO LAST 125,000-150,000 MILES. LUCKILY I WASN'T DRIVING 65MPH IN THE MIDDLE OF THE FREEWAY AND BREAKING DOWN AND GETTING SLAMMED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331024June 26, 2020
POWER TRAIN
THE CAR SHAKE WHEN DRIVING,AT TIMES THE PUT NEW CLICHES LAST YEAR BUT STILL DO IT BUT WHEN YOU TAKE IT BACK ,THE SAY IT DOESN'T SHOW A CODE .I BOUT THE CAR BRAND NEW 3 YRS. AGO AND I HAVE BEEN COMPLAINING OFF AND ON. THEY ARE AWARE OF THE PROBLEM,THEY WILL TELL YOU THAT,BUT IT HAVE TO SHOW A CODE,THAT WHY THEY REPLACED NEW CLICHES. BUT IS STILL DOING IT ALONE WITH A NOISY SOUND. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330735June 25, 2020
POWER TRAIN
MY CAR DROPS INTO NEUTRAL BETWEEN GEARS WHEN CHANGING GEARS AS I AM DRIVING, LEADING TO A LACK OF ACCELERATION. AT TIMES CAR LURCHES FORWARD AND SHIFTS JERKILY. THIS HAPPENS WHEN STARTING TO PULL OFF FROM A RED LIGHT AND IT HAS HAPPENED ON THE HIGHWAY GOING 65 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330933June 25, 2020
ENGINE
SLIPPAGE WITH TRANSMISSION ON TURNING CORNERS. FLUID IS GOOD ON VEHICLE. HAPPENS WITH EACH TURN, RIGHT OR LEFT. ENGINE REVS ON TURNS UP TO PASS 3 RPMS. THIS STARTED WITH THE PURCHASE OF THE VEHICLE IN AUG 2019. I KNEW MY DEALER WOULD NOT ADDRESS IT A FEW DAYS AFTER PURCHASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330569June 24, 2020
ENGINE
TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE OIL LEVEL WARNING LIGHT FLASHED ON THE INSTRUMENT PANEL. THE CONTACT PULLED THE VEHICLE OVER AND INSPECTED THE VEHICLE BUT FOUND NO ISSUES WITH THE VEHICLE. THE CONTACT CALLED PERRY FORD OF POWAY (12740 POWAY RD, POWAY, CA 92064, (858) 748-1400) AND SPOKE WITH A REPRESENTATIVE WHO ATTEMPTED TO ASSIST WITH THE WARNING LIGHT FAILURE. THE CONTACT WAS UNABLE TO RESET THE WARNING LIGHT AND ATTEMPTED TO RESUME NORMAL DRIVING HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE SAME DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 68,000.*DT MECHANIC TOLD THE CONSUMER THERE WERE ISSSUES WITH TIMING/OIL PUMP BELT (LOCATED INSIDE THE ENGINE) BROKE/SHRED. OIL PRESSURE DROPPED AND PIECES OF BELT CLOGGED OIL PUMP AND ALSO CIRCULATED THROUGH THE ENGINE. ENGINE NEEDS REPLACEMENT. ESTIMATED COST: $7100. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329828June 20, 2020
STRUCTURE:BODY
THE BACK DRIVERS SIDE DOOR NO LONGER CLOSES. NO DAMAGE WAS DONE TO THE CAR, IT JUST STOPPED LATCHING. THE DOOR BOUNCES BACK INSTEAD OF CLOSING. CAR WAS UNLOCKED, OFF, AND PARKED AT HOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329128June 16, 2020
STEERING
WHILE DRIVING STRAIGHT IN A RESIDENTIAL AREA, THE STEERING LOCKED UP AS IF THE POWER STEERING WENT OUT. THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. FORTUNATELY, I WAS ABLE TO AVOID AN ACCIDENT. AFTER SAFELY STOPPING AND RESTARTING THE VEHICLE A NOTICE CAME UP INDICATING 'STEERING ASSIST FAULT - SERVICE REQUIRED'. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328301June 11, 2020
POWER TRAIN, UNKNOWN OR OTHER
TRANSMISSION IS SLIPPING. IT IS A 2017 AND THIS SHOULDN'T BE HAPPENING. OTHER 2017 FORD FOCUS' ARE UNDER RECALL FOR THIS BUT MY PARTICULAR CAR ISN'T FOR WHATEVER REASON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327506June 6, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
CAR HAS 71000 MILES AND JUNE 3RD 2020, THE STEERING WHEEL LOCKED UP AND WAS HARD TO TURN (LIKE POWER STEERING WITH NO FLUID), TURNED THE CAR OFF FOR 30 SECONDS AND BACK ON AND IT WORKED FINE. STOPPED FOR FOOD AND TURNED CAR BACK ON AND A WARNING CAME UP "STEERING ASSIST FAULT". TOOK IT TO A REPAIR SHOP AND THERE'S NO LOOSE WIRES OR BAD FUSE. WILL REQUIRE TO HAVE THE STEERING MOTOR REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327567June 6, 2020
POWER TRAIN
MY VEHICLE HAS STARTED EXCESSIVELY SHAKING WHEN TRYING TO ACCELERATE ON THE HIGHWAY. THE VEHICLE IS ONLY JUST ABOUT 56K MILES. THIS SHOULD NOT BE HAPPENING TO A 3 YEAR OLD VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327045June 3, 2020
POWER TRAIN
IT'S THE SAME TRANSMISSION THAT'S IN THE CLASS ACTION LAWSUIT AND I GOT THE SAME PROBLEMS IN MY 2017 FORD FOCUS SE AND FORD IS STILL TRYING TO CHARGE ME $2,600 TO REPAIR IT. BEEN WITHOUT A CAR FOR 3 MONTHS DURING THIS PANDEMIC, BUT AIN'T MISSED A PAYMENT SO PAYING FOR IT TO SIT OUT FRONT THE HOUSE. TOOK IT TO FORD AND SAID ITS CLUTCH ACTUATOR AND AGAIN $2,600. MY BATTERY DIED AND MY TRANSMISSION GOES OUT, BEATS ALL I EVER HEARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325707May 24, 2020
ENGINE
PURCHASED VEHICLE 2017 FORD FOCUS SE 03/2019 BY AUGUST 2019 MY CHECK ENGINE LIGHT CAME ON AND MY CAR JUST START STOPPING SUDDENLY OUT KNOW WERE AND WHEN I PUT GAS IN THE CAR IT JUMPS AND TAKE SOME TIME TO START BACK UP NOT CLEAR WHY THIS WAS HAPPENING WENT AND GOT A SMOKE DETECTOR TEST AND IT WAS DISCOVERED I HAD AN EVAP/MISSION PROBLEM. I NOTICED THAT IT WAS A RECALL ON THIS SAME ISSUE IN THE SAME YEAR I PURCHASED THE CAR AND MY CAR IS NOT CONSIDER ON THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324621May 15, 2020
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
GAS PEDAL GETS STUCK WHEN MOVING FORWARD. I HAVE TO GET UNDERNEATH THE PEDAL AND RETURN IT BACK TO NEUTRAL SPOT WITH MY TOES. ENGINE JERKS WHEN FUEL GETS TO 1/4 TANK. ONCE AFTER A TRIP TO THE GROCERY STORE, GAS PEDAL STAYED STUCK AFTER PLACING IT IN PARK. RPM'S WERE ABOVE 2000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324630May 15, 2020
POWER TRAIN, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED THAT WHILE MOVING OFF FROM A STOPPED POSITION, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STARTED TO JERK. AN INDEPENDENT MECHANIC WAS CONTACTED AND INFORMED OF THE FAILURE. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324600May 14, 2020
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
EVERY 6 MONTHS MY CHECK ENGINE LIGHT COMES ON FOR EXAMPLE IT BEEN ON SINCE 5/11/2020 EVERY TIME I PUT GAS IN CRACK UP IT SHAKES AND CUTS OFF YOU HAVE TO RAISE THE MOTOR THE OBD READS BANK TOO LEAN 2 & 1. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323911May 8, 2020
POWER TRAIN
WHILE DRIVING MY CAR SPUTTERS WHILE ACCELERATING SOMETIMES THE ENGINE BOGS ALL THE WAY DOWN WHICH MAY CAUSE A REAR END COLLISION DUE TO THE ENGINE NOT BEING ABLE TO PRODUCE POWER DUE TO THE TRANSMISSION SPUTTERING. I BOUGHT THE CAR BACK IN 2017 BRAND NEW IN THE STATE OF MISSOURI AND A COUPLE WEEKS AFTER I GOT THE CAR I STARTED SEEING THOSE PROBLEMS I SPOKE WITH THE DEALER AND THEY TOLD ME IT WAS NOTHING THEY CAN DO ABOUT IT AT THIS TIME BECAUSE THERE IS NO PENDING RECALLS ON MY PARTICULAR VEHICLE RELATED TO MY DRIVETRAIN. I'VE HAD MY VEHICLE FOR 3 YEARS AND IT HAS APPROXIMATELY 28000 MILES ON IT THE VEHICLE STILL HAS A MANUFACTURER'S WARRANTY ON IT BUT I DON'T WANT TO BOTHER TAKING IT TO THE DEALER TO GET THE RUNAROUND HOW ABOUT WHAT IS POSSIBLY WRONG WITH THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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