Ford Focus Complaints (2012)

3,803 consumer complaints on file.

#10883667July 8, 2016
STRUCTURE:BODY
MY REAR PASSENGER SIDE DOOR WILL NOT LATCH CLOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883700July 8, 2016
STRUCTURE:BODY
DRIVER'S DOOR LATCH FAILURE WHILE STATIONARY. OCCURED AT 1315 ON 8 JULY 2016. UNLOCKED VEHICLE AND ENTERED TO DRIVE HOME. NOTICED DOOR DID NOT LATCH WHEN PULLED SHUT AND FREELY OPENS. WAS FORCED TO TIE A STRAP AROUND FRONT AND BACK DOORS THROUGH OPEN WINDOWS TO GET HOME. WITHOUT PRESURE HOLDING DOOR CLOSED, THE DOOR AJAR WARNING SOUNDS. UNABLE TO SAFELY LOCK VEHICLE OVERNIGHT TO PREVENT VANDALISM. SEEMS LIKE IT SHOULD BE COVERED BY NHTSA CAMPAIGN NUMBER: 15V246000. CALLED LOCAL FORD DEALER AND WAS TOLD IT'S NOT COVERED BY ANY RECALL AND THAT THEY WOULD HAVE TO INSPECT FIRST BEFORE GIVING MORE INFO. SINCE IT IS EXTREMELY INCONVENIENT TO GET THE CAR DROPPED OFF I HAVEN'T BEEN ABLE TO FOLLOWUP TODAY. PLEASE CONTACT ME FOR MORE INFO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883215July 7, 2016
STRUCTURE:BODY
THIS IS THE SECOND/SAME ISSUE WITH THIS VEHICLES DOOR LATCHING SYSTEM. FIRST WAS IN OCT 2015, REF #10784961-DRIVER SIDE REAR DOOR. THIS TIME SPOUSE WAS DRIVING OUT OF OUR NEIGHBORHOOD ON THE CITY STREET, CAR WAS IN MOTION APPROXIMATELY 10 MPH. SHE MADE A RIGHT HAND TURN AND THE DRIVER DOOR SWUNG OPEN. SHE STOPPED AND PULLED THE DOOR CLOSED BUT IT WOULD NOT LATCH CLOSED. SHE RETURNED HOME AND I FOUND THAT THE DRIVE DOOR LATCHING SYSTEM WAS NOT ENGAGING. I AM USING A SMALL ROPE ATTACHED TO THE INTERIOR DOOR PANEL HANDLE TO KEEP THE DOOR CLOSED WHEN NOT OCCUPIED. I AM UNABLE TO LOCK/SECURE MY VEHICLE AND THE INTERIOR/EXTERIOR LIGHTS REMAIN ON WHEN THE DOOR IS NOT PULLED CLOSED WITH THE SMALL ROPE ATTACHED TO THE INTERIOR DOOR PANEL HANDLE ON ONE END AND THE EMERGENCY BRAKE ON THE OTHER END. NO INJURIES DURING INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883220July 7, 2016
STRUCTURE:BODY
PASSENGER SIDE REAR DOOR OPENED WHILE DRIVING ON A CITY STREET AND WILL NOT RE LATCH. APPEARS TO BE AN ISSUE WITH THIS VEHICLE WITH OTHERS REPORTING SIMILAR ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883291July 7, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT ALL FOUR DOORS FAILED TO LATCH AND REMAIN CLOSED. THE CONTACT MENTIONED THAT THE LATCHES WERE FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 157,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883394July 7, 2016
UNKNOWN OR OTHER
FRONT DRIVERS SIDE DOOR LATCH HAS FAILED. DOOR WILL NOT LATCH CLOSED. NOTICED WHILE PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883390July 7, 2016
UNKNOWN OR OTHER
MY CAR STARTS WHEN IT WANT TO IT WENT DEAD ON THE INTERSTATE AND WOULD NOT START UNTIL THE SECOND TIME I TURN THE KEY IT SIT FOR A WHILE AND THEN IT STARTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883416July 7, 2016
STEERING
DROVE CAR TO STORE ON WAY TO WORK . PARKED CAR CAME OUT TO START VEHICLE. PANEL LIT UP STATED" STEERING ASSIST FAULT. TURNED CAR OFF REMAINED THE SAME MESSAGE APPEARED. CALLED FORD MOTOR COMPANY WAS TOLD COVERED ON THE POWERTRAIN DEALER SAYS IT WILL COST OVER 2000.00 THAT MONIES I DON'T HAVE TO SPARE,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883459July 7, 2016
STRUCTURE:BODY
IN APRIL 2016, THE DRIVERS SIDE DOOR LATCH QUIT WORKING AFTER I ATTEMPTED TO SHUT IT TO GO HOME FROM WORK. I WAS NO LONGER ABLE TO SHUT THE DOOR AND HAD TO TIE IT SHUT TO DRIVE IT. I HAD IT REPAIRED AT A FORD DEALERSHIP FOR JUST UNDER 600$. TODAY, 07 JULY 2016, MY PASSENGER SIDE DOOR LATCH QUIT WORKING WHILE I WAS VACUUMING THE CAR. I WENT TO LEAVE AND THE "DOOR AJAR" INDICATOR CAME ON. I ATTEMPTED TO SHUT IT AND IT WOULD NOT SHUT. I CALLED FORD AND THEY SAID THAT BECAUSE IT ISN'T RECALLED THEY WON'T FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883028July 6, 2016
UNKNOWN OR OTHER
WHILE CAR WAS IN MOTION TURNING ONTO A BUSY STREET, THE FRONT DRIVER SIDE DOOR FLEW OPEN. AFTER FURTHER EXAMINATION THE DOOR IS NOT LATCHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883058July 6, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR LATCH MALFUNCTIONED. THE DOOR WOULD NOT REMAIN CLOSED AND COULD NOT BE LOCKED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INTERNAL LATCH ASSEMBLY WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883076July 6, 2016
STEERING
TURNED MY CAR ON TO TAKE MY SON TO SCHOOL AND IMMEDIATELY THE "STEERING ASSIST FAILURE" ALERT CAME ON. TRIED TURNING THE CAR OFF AND BACK ON BUT STILL THE SAME ALERT. TOOK IT TO THE DEALER MINS AFTER AND THEY INFORMED ME THE RACK AND PINION WOULD NEED TO BE REPLACED COSTING ME OVER $2000!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883085July 6, 2016
STRUCTURE:BODY
DRIVER SIDE DOOR FLEW OPEN WHEN I MADE A RIGHT HAND TURN ON A CITY STREET. DOOR WILL NOT CLOSE NOW. DEFECTIVE LATCH. DOOR BOUNCES OPEN WHEN I TRY TO CLOSE IT. I RESEARCHED ISSUE AND FORD HAS DONE RECALLS FOR OTHER MODELS BUT NOT THE FOCUS. DEALER SAID IT WOULD BE $500 TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883082July 6, 2016
UNKNOWN OR OTHER
THE DRIVER REAR DOOR LATCH STOPPED WORKING. I OPENED THE DOOR FROM THE OUTSIDE LIKE NORMAL AND THEN CLOSED IT. STARTED MY CAR TO LEAVE MY DRIVEWAY AND NOTICED THAT THE LIGHT INDICATING THAT MY DRIVER REAR DOOR WAS OPEN. I THEN PROCEEDED TO TRY AND GET IT TO LATCH WITH NO PREVAIL. I TALKED WITH A FRIEND AND FOUND OUT THAT IT WAS MY LATCH THAT WAS BAD AND THAT THERE WAS A RECALL WITH THE FUSION AND FIESTA MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883154July 6, 2016
STRUCTURE:BODY
GOT INTO MY FOCUS AS I NORMALLY DO. WENT TO PULL THE DOOR SHUT AND IT DID NOT LATCH. WILL NOT LATCH WHETHER LOCKED OR UNLOCKED. GLAD IT DIDN'T FLY OPEN LIKE I'VE READ THIS HAPPENING TO OTHER PEOPLE. ALSO GLAD IT DID NOT BOUNCE BACK AND HIT MY NEIGHBORS CAR. VERY UPSETTING TO READ FORD HAS HAD THIS PROBLEM IN OVER A HALF MILLION OF THEIR VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883155July 6, 2016
STRUCTURE:BODY
WITHOUT WARNING THE DRIVER DOOR FLEW OPEN AS CAR WAS PULLING ONTO FEEDER STREET AND WOULD NO LONGER LATCH AFTER THIS EVENT. WHEN RESEARCHING BLOGS FOUND OTHERS WHO HAD SIMILAR EVENTS. NEARBY DEALER CONFIRMED LATCH WOULD NOT OPERATE AND WAS BROKEN. MECHANIC STATED THAT THIS HAD BEEN SEEN REPEATEDLY ON OTHER FORD MODELS BUT NOT OFTEN ON FOCUS MODEL. WAS TOLD BY DEALER THAT OTHER MODELS HAVE RECALLS LISTED TO REPLACE ALL DOOR LATCHES.THIS COULD HAVE BEEN A MAJOR SAFETY ISSUE INCLUDING POSSIBLE EJECTION FROM THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882894July 6, 2016
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 35 MPH, THE POWER STEERING SEIZED WITHOUT WARNING AND CAUSED THE CONTACT TO VEER SLIGHTLY OFF THE ROAD. THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882644July 5, 2016
UNKNOWN OR OTHER
WHILE DRIVING DOWN MY STREET I TAKE A RIGHT HAND TURN AND MY DOOR FLIES OPEN AND I ATTEMPT TO CATCH IT FROM SLAMMING CLOSED BUT THE FORCE WAS TOO GREAT AND THE DOOR PUSHED MY ARM BACK TOWARDS MY BODY. THE DOOR HIT THE CAR AND BOUNCED INSTEAD OF LATCHING ON. I PULLED OVER AND IT SAID DOOR AJAR AND THE DOOR WOULD NOT LATCH! THIS IS A MAJOR SAFETY ISSUE FOR MY SON AND I, AND FORD SAYS IT IS NOT COVERED SO IT IS COSTING ME $529! THIS KIND OF SAFETY ISSUE SHOULD BE COVERED MUCH LIKE THE FORD FIESTA AND FUSION!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882632July 5, 2016
POWER TRAIN
I BOUGHT MY 2012 FORD FOCUS NEW. FORD HAS REPLACED MY TRANSMISSION/SEALS/ CLUTCHES FOUR TIMES THUS FAR. I HAVE HAD TO SCHEDULE THREE APPTS WITH PAUL MILLER FORD IN LEXINGTON KY SINCE TRANSMISSION #4. THE FIRST & SECOND INSPECTION PASSED ALL TESTS, 'IT'S WITHIN PARAMETERS' WAS THE ONLY RESPONSE THE TECHNICIAN WOULD TELL ME. MY THIRD APPT, MY TRANSMISSION FAILED & NOW NEED YET ANOTHER TRANSMISSION. FORD SAYS MY VEHICLE 'SAFE TO DRIVE'. WILL TAKE 2-3 MONTHS FOR PARTS. FOCUS CONTINUES TO: SHIFT ERRATIC, RPM NEEDLE IN 6-7 RANGE, TRANSMISSION SLIPS, JERKS, HESTITATES, BOGGS DOWN, DELAYED ACCELERATION, SHUDDERS, SURGES FORWARD WHEN STOPPING, DECREASED FUEL MILEAGE, AND TRANSMISSION IS LEAKING. THE COVER FOR UNDER CARRIAGE IS COVERED/CAKED WITH TRANSMISSION OIL. HOW CAN THIS VEHICLE BE SAFE TO DRIVE WHEN CLEARLY TESTING INDICATES THE TRANSMISSION HAS FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882733July 5, 2016
STRUCTURE:BODY
DRIVER SIDE REAR DOOR LATCH STOPPED WORKING. DOOR WON'T STAY CLOSED, HAVE TO USE TOW STRAPS TO KEEP DOOR CLOSED OR IT WILL FLY OPEN WHILE DRIVING. VEHICLE WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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