Ford Focus Complaints (2016)

1,195 consumer complaints on file.

#11594295June 13, 2024
UNKNOWN OR OTHER, WHEELS:LUGS/NUTS/BOLTS/STUDS
All of the lugs nut have swelled likely due to rust under the chrome caps and we can not get the lug wrench provided with the car onto any of the lugs nuts. A properly sized 19mm 4 way lug wrench would not fit either. This prevents us from being able to change a flat tire which could leave us stranded during my commute or on a vacation and left in an unsafe situation on the side.of the highway. This also prevents routine maintenance such as brake wear inspections and tire rotations from being completed. The car has not been taken to a dealer or service center since the issue was noticed but they would also have the same issue and would need to hammer a socket over the lug nut with excessive force. The car has a bad wheel bearing that needs to be replaced but can't since we can not remove the tire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594270June 13, 2024
POWER TRAIN
The contact called on behalf of her daughter who owns a 2016 Ford Focus. The contact stated that while her daughter was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the vehicle jerked, and the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact was advised to take the vehicle to the dealer. The vehicle was taken to the dealer; however, the cause of the failure was not determined. The contact was informed of an unknown recall however, the VIN was included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 106,122.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592791June 6, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at various speeds, the vehicle failed to properly accelerate. The check engine warning light illuminated, and the vehicle stalled. The vehicle was towed to the local mechanic who diagnosed the vehicle and determined that the oil pump drive belt had failed. The vehicle was not repaired. The failure mileage was 89,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592802June 6, 2024
ENGINE
The contact owns a 2016 Ford Focus. The contact stated that while her husband was driving at an undisclosed speed, the oil light and Service engine warning light illuminated. The contact stated that the engine seized. The brake pedal was depressed; however, the vehicle failed to stop as intended. The contact's husband used the parking brake to stop the vehicle. The contact's husband pushed the vehicle into a nearby parking lot. The vehicle was towed to the dealer; however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592732June 5, 2024
ENGINE, FUEL SYSTEM, GASOLINE
The contact owns a 2016 Ford Focus. The contact stated that while the vehicle was idling, the vehicle made an abnormal sound and then shut off. The vehicle was able to be restarted after several attempts. The contact stated once the vehicle was restarted the message "Unable to lead up fuel pump vacuum" was displayed and the check engine warning light was illuminated. The vehicle was taken to the dealer and diagnosed and determined that the clutch and levers and catalytic convertor needed to be replaced. The vehicle was repaired. The contact stated soon after the check engine warning light illuminated again. The contact called an independent mechanic to diagnose the vehicle. The contact stated that the message "Unable to read fuel pump vacuum" recurred. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 149,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592067June 3, 2024
POWER TRAIN
When I accelerate the car stalls and then it jerks before taking off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591784May 31, 2024
POWER TRAIN, ENGINE
The contact owns a 2016 Ford Focus. The contact stated while driving approximately 70 MPH, the vehicle was vibrating and losing motive power. The contact stated that the check engine warning light was illuminated. The contact was able to drive the vehicle back to the residence; however, the transmission failed, and the contact was unable to place the vehicle in reverse (R) or drive (D). The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590160May 22, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2016 Ford Focus. The contact stated that while her daughter was driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the oil pump resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who diagnosed a failure with the catalytic converter. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The VIN was included, but parts were not yet available for the recall repair. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590097May 22, 2024
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle jerked with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with transmission clutch assembly failure. The contact was informed that the transmission clutch assembly needed to be replaced. The vehicle was not repaired. The contact stated that the transmission clutch assembly was previously replaced in January 2020 under the Customer Satisfaction Program: 19M087. The manufacturer was not made aware of the failure. The failure mileage was approximately 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589615May 20, 2024
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated while driving at approximately 15 MPH, the vehicle was hesitating before moving forward and was shifting with a jolt. The contact stated that that vehicle was also vibrating when it was first started and was vibrating while slowing for traffic signals or traffic. The contact stated no warning light was illuminated. The contact stated that the failure was a constant failure. The contact had taken the vehicle to an independent mechanic who was unable to diagnose the vehicle and referred the contact to a dealer. The vehicle was not repaired. The manufacturer was informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 18V845000 (Power Train) however, the VIN was not included. The failure mileage was approximately 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589685May 20, 2024
ENGINE, FUEL SYSTEM, GASOLINE
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact took the vehicle to the body shop where it was diagnosed with canister purge valve failure. The contact was informed that the engine needed to be repaired. The contact took the vehicle to the dealer who confirmed the diagnosis. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589801May 20, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
My radio stopped working and is now making horrible loud screeching and popping noises loud enough to startle me and almost cause a crash from the reaction I have to the loud sudden noises
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587878May 9, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587917May 9, 2024
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle hesitated, after which the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway, where the failure persisted. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the clutch. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train), but the VIN was not included in the recall. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587449May 7, 2024
ENGINE AND ENGINE COOLING, SERVICE BRAKES
The contact owns a 2016 Ford Focus. The contact stated while driving at undisclosed speeds 6-months after purchasing the vehicle, the brakes became inoperable. The contact stated that the parking brake was used to stop the vehicle. The check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a caliper failure. The vehicle was repaired; however, the failure recurred. The contact stated while driving at an undisclosed speed, the brakes locked up, and the parking brake was used to stop the vehicle. The check engine and oil pressure warning lights were illuminated. The vehicle was towed to the same dealer where it was diagnosed with engine failure. The vehicle was repaired; however, the failure recurred. The contact stated that on another occasion while driving at undisclosed speeds, the vehicle stalled, the brakes became inoperable, and the parking brake was used to stop the vehicle. The vehicle was towed to the same dealer where it was diagnosed with the same failure. The vehicle was repaired, however, the failure recurred. The contact was notified of the NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 95,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587512May 7, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2016 Ford Focus. The contact stated while driving 60 MPH, the engine started to overheat, and the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to an independent mechanic where the diagnostic result was undetermined, and the vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 70,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587174May 6, 2024
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS
The contact owns a 2016 Ford Focus. The contact stated that while attempting to start the vehicle, the vehicle failed to start. There was no warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed as a failure with the dual clutch and the transmission control module. The contact was informed that TCM and the dual clutch needed to be replaced. The dealer was not contacted, but the vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHSTA Hotline for further assistance. The failure mileage was approximately 152,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587273May 6, 2024
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated while driving the vehicle failed to accelerate above 12 MPH. There were no warning lights illuminated. The vehicle was towed to the local dealer to be diagnosed and it was determined that the transmission control module needed to be replaced. The vehicle was repaired. The manufacturer was contacted and opened a case. The manufacturer referred the contact to the NHTSA Hotline. The contact stated that the failure was related to Customer Satisfaction Program: 14M02. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586328May 1, 2024
POWER TRAIN
It seems like from a dead stop my car is stuttering to move or it seems like first gear disappears like the our pins will rev up and then it'll catch I don't know what's going on with it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586342May 1, 2024
ENGINE
The contact owns a 2016 Ford Focus. The contact stated that while his son was driving at an undisclosed speed and coming to a stop sign, the vehicle sputtered while attempting to accelerate before the vehicle later stalled. No warning light was illuminated. The vehicle was towed to an independent mechanic. The vehicle was taken to two different independent mechanics to be diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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