Ford Focus Complaints (2015)

1,034 consumer complaints on file.

#11565367January 13, 2024
POWER TRAIN
Drove home from work and stopped at Walmart on the way home. Pulled into a parking spot against a curb and when I came out to start my car and reverse out of the spot, it would not move. I got the car pushed out of the parking spot, and when driving out of the parking lot could not go past 1st gear. It has now been sitting at my apartment complex for two days. Couple years ago the transmission was replaced due to manufacturer recall. At the time, I had stopped in the middle of the road and could not go past 1st gear driving all the way home like this. I addressed the recall, and now I would like to believe the same thing is happening again. I have not gone to any mechanic or dealership yet for analysis however will attempt as soon as possible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562378December 28, 2023
POWER TRAIN
The contact owns a 2015 Ford Focus. The contact stated while driving at various speeds, the vehicle lost motive power, shuddered, and failed to properly accelerate with the check engine warning light illuminated. The vehicle was taken to the local dealer who diagnosed that the transmission actuators and clutch were faulty needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 103,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561636December 23, 2023
POWER TRAIN
Transmission has been jerking and shifts hard into gears. A messaged popped up as well that the transmission was running on hot. Transmission control module was recently replaced by a ford dealership but problem still persist.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558969December 7, 2023
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS
The contact owns a 2015 Ford Focus. The contact stated while at a stop, the vehicle shuddered. The vehicle failed to move forward when in third or fourth gear. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the clutch and transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, who informed him there was no warranty coverage on the vehicle and referred him to the NHTSA Hotline. The approximate failure mileage was 69,759.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558814December 6, 2023
POWER TRAIN
The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle shuddered while depressing the accelerator pedal. The contact also stated that while the vehicle was accelerating, she heard an abnormal sound coming from the vehicle. The vehicle was taken to the dealer for a scheduled recall repair and the vehicle was diagnosed with a failed transmission clutch and failed motor mounts. The contact was informed that the transmission clutch and the motor mounts needed to be replaced. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558280December 4, 2023
ELECTRICAL SYSTEM, ENGINE, SERVICE BRAKES
1. MY car shuts off while driving and I don't understand why because my battery is new and all other components don't seem to be the issue i.e.: battery, starter, alternator. 2. My safety and the safety of my passengers were at risk because the car shuts off with no warning while driving. 3 I currently have the vehicle being inspected by my local Ford dealership but the problem has happened several times before taking the car to the dealership. 4. The problem is currently being inspected by the Ford dealership. 5. There were no warning's before the car shut off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557723November 30, 2023
LATCHES/LOCKS/LINKAGES
The contact owns a 2015 Ford Focus. The contact stated that after exiting the vehicle and locking the doors, the contact was unable to reopen the doors using the key fob. The contact used the key located inside the fob to open the doors. The contact stated that the failure was intermittent at first but had become a recurring failure. The contact was concerned with breaking the emergency key in the locks and being unable to lock the doors. The contact had taken the vehicle to the local dealer, where it was diagnosed and determined that the locks needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556327November 21, 2023
ENGINE, POWER TRAIN
2015 Ford Focus - Car has less than 50k miles has 3 transmission codes showing: P07A5, P090C, and P07A5pd. Car will not go into reverse. Car has not been looked at by a technician yet. However, with less than 50K miles the fact that I am having transmission issues is unacceptable. Ford really needs to recall for these issues. After researching these codes that are showing, seems like there are thousands of people complaining about the same thing on different sites.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555963November 20, 2023
FUEL/PROPULSION SYSTEM
When the engine is hot, it stalls and stops after starting. and this happens several times a day. There was a situation when the engine stopped in the middle of the road near an elementary school, which hampered the flow of traffic. Also, when refueling, the cutoff on the filling hose is constantly activated. two faults occur regularly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555450November 16, 2023
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS:ACTUATORS/SOLENOIDS
The contact's niece owns a 2015 Ford Focus. The contact stated that while his niece was driving from a complete stop, the vehicle shuddered. There was no warning light illuminated. The contact stated that the failure had been recurring while driving. The vehicle was taken to the dealer, where it was diagnosed that the transmission clutch assembly had failed. The dealer determined that the clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle had exceeded the 7-year warranty. There was no assistance provided. The failure mileage was approximately 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555538November 16, 2023
ENGINE
Car shudders while driving and now will not go into reverse. I have under 50,000 miles on the car. I have not had this seen by a mechanic yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554872November 13, 2023
POWER TRAIN
The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, and the vehicle jerked and failed to accelerate as intended. The vehicle was taken to the dealer and diagnosed with a failed transmission clutch assembly. The transmission clutch assembly needed to be repaired. The vehicle was not repaired. The manufacturer was not made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554324November 9, 2023
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2015 Ford Focus. The contact stated that while driving from a complete stop, the accelerator pedal was depressed; however, the vehicle hesitated while responding. The contact stated that the accelerator pedal was depressed to the floorboard, but the vehicle was sluggish. The contact stated that the failure recurred while driving at various speeds. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the canister purge valve had malfunctioned and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553488November 3, 2023
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2015 Ford Focus. While the contact's mother was driving at an undisclosed speed, the vehicle shook excessively. The contact's mother stated that when she depressed the accelerator pedal the vehicle started shaking excessively. The contact stated that he contacted the dealer to inform them of the failure. The contact stated that the transmission clutch assembly had been replaced three times under an unstated recall repair. The dealer informed the contact that the repair would not be covered under the recall because the recall had expired. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552768October 31, 2023
POWER TRAIN
My car has shuddered and stalled significantly since I purchased it brand new from Serramonte Ford on September 6, 2015. The car will lose acceleration quickly when I am on the highway and driving on hills. I have had the clutch replaced by Serramonte Ford three times over the last 7 years and I have been informed that it needs to be replaced again. I have only once, on 10/27/2023 had a warning displayed on my dashboard immediately after a shuttering and stalling incident. I was driving up a hill when the car began jerking and shuttering. I pulled the vehicle perpendicular to the hillside and received the message, "transmission fault, service now". The car would not go into reverse to allow me to back up and safely park the vehicle. I immediately had the car towed to Serramonte Ford, per the service waring, and have been told that the clutch needs to be repaired again. This car is a ticking time bomb, I have been fortunate not to have had this stalling and shuttering cause a serious accident where myself or others could be seriously or fatally harmed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552531October 29, 2023
POWER TRAIN
6 speed automatic transmission shudder's, shakes, downshifts and lurks vehicle. This is an automatic transmission with a manual clutch, part of Ford's "Powershift" transmission program. This vehicle is unsafe to drive as it causes driver hesitation, unpredictable behavior at stop lights causing the vehicle to lurch forward and unresponsive to driver input due to shuddering shaking and downshifting. The vehicle has been brought in twice to ford to have the clutch replaced at roughly 35,000 and 65,000 miles. Documents to prove, the clutch goes out every 35,000 miles even though it is automatically controlled. The vehicle is at roughly 100,000 miles and the same issue is happening again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550663October 18, 2023
POWER TRAIN
The contact owns a 2015 Ford Focus. The contact stated that when she shifted the vehicle into drive (D) and depressed the accelerator pedal the vehicle would shudder and not gain forward momentum. The contact stated that the vehicle would eventually slip into gear and gain momentum. The contact stated no warning light was illuminated. The contact stated that the issue had occurred in the past and was covered under manufacturer Customer Satisfaction Bulletin Number: 19N08 Transmission Clutch Shudder (Power Train) for repairs. The contact had another failure of the transmission and drove the vehicle to a dealer who diagnosed the failure as transmission clutch shudder and that she was no longer under warranty for the repairs. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550365October 17, 2023
POWER TRAIN
The contact owns a 2015 Ford Focus. The contact stated while attempting to accelerate, the vehicle hesitated and jerked before accelerating. There were no warning lights illuminated. The vehicle was taken to the dealer and the contact was informed that the failure was related to TSB Numbers: 10237441 (Power Train) and 10164603 (Power Train) which covered a PCM repair and a clutch repair. The contact was informed that the PCM and clutch needed to be replaced. The PCM was replaced; however, due to the Extended Warranty Coverage the clutch was not replaced. The manufacturer was made aware of the failure. The approximate failure mileage was 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549596October 12, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
In August 2023 Focus would not accelerate smoothly while in traffic. Check engine light turned on. Vehicle would not go into reverse. Diagnostic scan negative with personal scanner. Took to transmission shop. Actuators replaced per diagnostic check $880. TCM ok. Slipping on acceleration continued with RPM to between 5-6 on acceleration. Took vehicle back to shop and actuators resynched with TCM. I received Ford Recall for defective TCM module dated September 2023. Ford evaluated by local Ford repair shop. Diagnostics performed. Recommendation was to replace clutch assembly $4100. Was charged $200 for diagnostics. Ford diagnostic report states: Description-U0073 Control module communication bus A off Failure type-88 Bus off Status-28 (Not current DTC) *Fault previously detected, not currently present* My concern with this info is if the fault was detected there is still fault! Am concerned that the faulty TCM and actuators caused issues with the clutch assembly and do not feel safe operating my 8 year old Ford due to skipping while accelerating in traffic. Vehicle one owner with 70,000 miles. No accidents and am young senior driver-age [XXX] . I can forward repair shop documentation. Thank you for your review and look forward to your recommendation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549037October 9, 2023
POWER TRAIN, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
I just bought this car 2 months ago after saving for a whole year. I’ve been having problems week into the purchase due to the transmission. My car has been overheating with the transmission (almost every 4 miles), going on limp mode (when pressing the gas), jerking (while driving), not reversing and not starting right away. Im trying my hardest to get on my feet after a being in a domestic abuse relationship that affected my and my daughters life. I just want to get my baby back and fourth from school. So I BEG you to approve the transmission recall for Ford Focus. PLEASE!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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