Ford Fiesta Complaints

3,175 consumer complaints on file.

#11034186October 17, 2017
ELECTRICAL SYSTEM, POWER TRAIN
CAR STALLED IN MIDDLE OF AN INTERSECTION. THE LIGHTS AND ALL WARNING BUZZERS STARTED TO FLASH THEN THE CAR LOCKED UP AND I WAS STUCK IN THE CAR AND COULDN'T GET OUT. THE TOW TRUCK DRIVER HAD TO JIMMY STICK THE DOOR TO GET ME OUT, THE DEALER FOUND THAT THE TCM TRANSMISSION MODULE WAS AT FAULT, AND WAS REPLACED, THE CAR WAS EXTREMELY UNRELIABLE AFTER THIS REPAIR. FORD REFUSES TO REPAIR THE VEHICLE EVEN THOUGH THE CAR IS UNDER FULL FACTORY WARRANTY. THEY ARE REFUSING TO ACKNOWLEDGE A SERIOUS ISSUE EXISTS. I KEEP BRINGING THE CAR TO DEALERSHIPS AND FORD WON'T AUTHORIZE NEEDED REPAIRS. I COULD HAVE BEEN KILLED IN THIS LAST ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034178October 17, 2017
STRUCTURE:BODY
PASSENGER SIDE FRONT DOOR WILL NOT SHUT DUE TO FAULTY LATCH MECHANISM. VEHICLE WAS NOT DRIVEN DUE TO THIS SAFETY ISSUE UNTIL REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033132October 12, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
THE CLUTCH HAS BEEN REPLACED THREE TIMES AND CAR CONTINUES TO HESITATE ,BUCKS, LURCHES FORWARD, AND ENGINE MAKES BUZZING SOUND FEELS LIKE IT'S DRAGGING WHEN DRIVING. MOST RECENTLY AT A STOP SIGN THE CAR ACCELERATED AND LURCHED FORWARD I HAD TWO FEET ON THE BRAKE IT WAS DIFFICULT TO CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032878October 11, 2017
ELECTRICAL SYSTEM
THE CAR SLIPS AND SUDDENLY GOES OFF WHILE IN MOTION AND ALL THE DASHBOARD LIGHTS COME UP SO IT HAS TO BE LEFT FOR FEW MINUTES AND IT WILL START ALL OVER AGAIN. I GOT A REAL NOTICE FROM A DEALERSHIP WHICH I TOOK TO THEM AND THEY CALLED ME BACK THAT IT WAS FIXED BUT TO MY SURPRISE THE PROBLEM WAS STILL THERE. I SENT SEVERAL EMAILS TO THEM BUT GOT NO RESPONSE BACK FROM THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032674October 10, 2017
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING 50 MPH, THE REAR PASSENGER DOOR BECAME AJAR WITHOUT WARNING. AFTER SEVERAL ATTEMPTS, THE CONTACT WAS ABLE TO SECURELY LOCK THE DOOR. THE VEHICLE WAS NOT TAKEN TO HAVE THE VEHICLE DIAGNOSED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V246000 (LATCHES/LOCKS/LINKAGES) OR 17V210000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032688October 10, 2017
SERVICE BRAKES, ENGINE, STEERING
TAKATA RECALL. MY CARS TRANSMISSION IS NOT WORKING WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032716October 10, 2017
STRUCTURE:BODY
THE PASSENGER DOOR CAME OPEN WHILE THE CAR WAS IN MOTION IN THE FREEWAY, THERE WAS NO PASSENGER RIDING AT THE TIME, AND THE CAR DOOR WAS LOCKED. THE LATCH CAME LOOSE. THE VEHICLE MILEAGE IS ABOUT 43,200 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032764October 10, 2017
ELECTRICAL SYSTEM
WHEN DRIVING, OR SOMETIME UPON STARTING THE CAR, THE CAR WILL UNLOCK ALL THE DOORS, SHOW A FAULT WITH TPMS SYSTEM, WILL NOT SHOW THAT BLINKERS OR HAZARD LIGHTS ARE WORKING, INFORMATION SCREEN LOCATED ABOVE RADIO MAY OR MAY NOT GO BLANK, WILL NOT INDICATE WHETHER HIGH BEAMS ARE ON OR NOT, WILL NOT INDICATE WHETHER YOU HAVE A DOOR OPEN OR NOT. HITTING TOP OF DASH WILL MAKE EVERYTHING GO BACK TO NORMAL MOST TIMES. THEN THE PROCESS REPEATS AND KEEPS GOING. DOES NOT NECESSARILY HAVE TO BE IN MOTION FOR THIS TO OCCUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032577October 9, 2017
ENGINE, POWER TRAIN
WE HAVE A 2012 FORD FIESTA. WHEN WE ARE DRIVING THE CAR TI SHAKES WHEN IT GOES TO CHANGE GEARS, IT IS AN AUTOMATIC. WE'VE TAKEN IT TO THE DEALERSHIP MANY TIMES. THE DEALERSHIP USED TO TELL US IT WAS THE MASS AIR FLOW SENSOR. THEY HAVE CLEANED IT AND REPLACED IT. THE CAR CONTINUED TO HAVE THE ISSUE. I TOOK THE CAR INTO THE DEALERSHIP AND TOLD THEM TO CHECK THE CLUTCH ASSEMBLY. THEY DID AND REPLACED THE CLUTCH ASSEMBLY SAYING THAT WAS THE PROBLEM. THE CAR DROVE DECENT FOR ABOUT A MONTH THEN WE WENT BACK TO THE PROBLEM OF LOSING POWER IN THE MIDDLE OF AN INTERSECTION AND THEN ACCELERATING TOO FAST AFTER THE LOSS OF POWER. NOW THE CAR WILL REV UP WHEN IN PARK AND CONTINUES TO HAVE THE SHUTTERING PROBLEM. THE DEALERSHIP SEEMS TO NOT KNOW WHAT IS GOING ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031719October 4, 2017
UNKNOWN OR OTHER
TRANSMISSION ISSUES. THE CAR JERKS AND STUTTERS AND RAMPS UP REALLY HIGH. DON'T FEEL VERY SAFE IN EVERY DAY TRAFFIC. I JUST PURCHASED THE 2016 BRAND NEW IN MAY 2017 AND HAVE HAD IT BACK FOR SERVICE THREE TIMES. I AM NOT SATISFIED WITH THE EXPLANATION OF THE DUAL TRANSMISSION. HAD I KNOW IT HAD THE SAME TRANSMISSION AS MY 2011 FIESTA, I WOULD NOT HAVE PURCHASED THIS VEHICLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031770October 4, 2017
STRUCTURE:BODY
REAR DOOR FLEW OPEN WHILE DRIVING. FAULTY DOOR LATCH. MY VIN WAS NOT ONE OF THE 500,000 RECALLED BUT IT STILL FAILED. I HAD TO PAY DEALER OUT OF POCKET TO FIX. KNOWN SAFETY ISSUE. I SHOULD NOT HAVE TO PAY FOR SOMETHING KNOWN TO FAIL IN A VEHICLE KNOWN TO HAVE THE ISSUE. COULD HAVE BEEN SERIOUS IF PET OR CARGO WERE IN BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031522October 3, 2017
ELECTRICAL SYSTEM, POWER TRAIN
I PURCHASED THIS CAR FROM A USED DEALER IN JAN. 2016 NOT KNOWING THAT THERE WAS AN ISSUE WITH THE TRANSMISSION (THEY WON'T EVEN TAKE IT BACK). THIS CAR CUTS OFF IN TRAFFIC IT HAS BEEN IN THE SHOP MORE THAN I HAVE HAD IT AND NOW THE DEALER IS REFUSING TO WORK ON IT. I HAVE ON SEVERAL OCCASIONS TRIED TO TRADE IT BUT BECAUSE OF THE TRANSMISSION ISSUE NO ONE WILL TRADE IT. I HAVE TRIED TO GET FORD TO BUY IT BACK AND THEY WON'T I DO NOT FEEL SAFE DRIVING THIS CAR THEY KNEW THERE WAS/IS AN ISSUE AND THEY ARE REFUSING TO REPAIR. I AM LEFT TO PAY FOR A CAR THAT I CAN DRIVE FOR FEAR OF IT CUTTING OFF IN TRAFFIC AND CAUSING A SERIOUS ACCIDENT AND HURTING OR KILLING ME OR SOMEONE ELSE. FORD COOPERATION IS SENDING ME TO FORD DEALERS THAT WANT TO SELL ME NEW CARS I CAN'T AFFORD I AM DISABLED WITH A LIMITED AMOUNT OF INCOME. PLEASE ANYTHING YOU CAN DO TO HELP ME WILL BE GREATLY APPRECIATED I HAVE THE SERVICE TICKETS FOR EVERY TIME IT HAS BEEN IN FOR REPAIR. THIS IS MY SECOND COMPLAINT TO YOUR ORGANIZATION AND I HAVE NOT RECEIVED A RESPONSE I COMPLAINED WHEN I FIRST GOT THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030769October 2, 2017
STEERING
AT APPROXIMATELY 6:30 AM ON OCTOBER 2, 2017 I LEFT FOR WORK. ABOUT 1 MILE DOWN THE ROAD I SUDDENLY LOSS POWER STEERING. I WAS TRAVELLING APPROXIMATELY 35 MPH AND WAS NEGOTIATING A CURVE AT THE TIME OF FAILURE. I FAILED TO NEGOTIATE THE CURVE AND VEERED OFF THE ROAD COMING TO A STOP BEFORE HAVING A COLLISION WITH ANY TREES. I LOOKED AT MY DASH AND THERE WAS A DIGITAL MESSAGE THAT READ POWER STEERING FAULT. I SHUT THE CAR OFF AND TURNED IT BACK ON AND THE PROBLEM PERSISTED SO I RETURNED HOME DRIVING APPROXIMATELY 15 MPH. I WAS ABOUT 1.5 MILES FROM A 9% DOWNGRADE WITH SHARP CURVES; HAD THIS FAULT HAPPENED AT THAT POINT I SURELY WOULD HAVE IMPACTED A GUARD RAIL AT BEST OR GONE OFF OVER A CLIFF AT WORST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030597September 30, 2017
AIR BAGS
FRONTAL ACCIDENT AND STEERING WHEEL AIRBAG NEVER DEPLOYED WHILE THE LEG AIRBAG DID DEPLOY .DRIVING ON A MAIN STREET AND A WORKTRUCK ALL OF A SUDDEN STOPPED.CAR WAS TOTALED BY MY INSURANCE COMPANY
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11025027September 22, 2017
AIR BAGS
TL* THE CONTACT OWNED A 2011 FORD FIESTA. WHILE DRIVING 20 MPH IN TRAFFIC, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE DRIVER SIDE AIR BAG DEPLOYED, RIPPED AT THE SEAMS, AND EXPELLED DUST. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE COLLISION. THE CONTACT SUSTAINED INJURIES AND A SEVERE CUT TO THE LEFT HAND THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED DESTROYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED BY AN INDEPENDENT MECHANIC OR DEALER FOR THE AIR BAG FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 55,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11023925September 18, 2017
POWER TRAIN
I WAS AT THE ROCKY MOUNTAIN NATIONAL PARK WHEN MY CAR WOULDN'T START. I HAVE A AAA MEMBERSHIP SO THEY CAME AND JUMPED MY CAR. WE DROVE A COUPLE MILES BOUGHT A NEW BATTERY BUT IT WAS WAS NOT SHIFTING PROPERLY . WE CALLED OUR FORD DEALERSHIP IN WISCONSIN THAT WE ALWAYS GO TO AND THEY TOLD US THE TRANSMISSION CONTROL MODULE WILL PREVENT CAR FROM STARTING , DRAIN YOUR BATTERY , AND NOT ALLOW CAR TO SHIFT PROPERLY. THE DRIVE DOWN THE MOUNTAIN WAS VERY SCARY THE CAR WOULD NOT SHIFT RIGHT AND JERKED THE CAR VIOLENTLY. THE DRIVE ON THE HIGHWAY WAS NOT MUCH BETTER, WE HAD SEMI'S ALMOST HIT US. FLASHING LIGHTS AT US BECAUSE WE COULD NOT SPEED UP. WE CALLED AROUND NO ONE HAD THE PART WE NEEDED. WITH IT BEING THE WEEKEND SOME FORD SERVICE SHOPS WEREN'T EVEN OPEN. WE WERE TOLD NOT TO SHUT CAR OFF BECAUSE IT MIGHT NOT START AGAIN SO WE DROVE ALL NIGHT LONG FOR 26 HOURS HOME AT 50 MPH BECAUSE WE COULD NOT GO ANY FASTER. THE SPEED LIMIT WAS 75 MPH AND SEVERAL TIMES WE HAD CARS GET RIGHT ON OUR BUMPER AND SWITCHING LANES AT THE LAST SECOND. FINALLY MY HUSBAND PUT OUR HAZARD LIGHTS ON SO OTHER DRIVERS WOULD REALIZE WE WERE UNABLE TO GO FAST. IT WAS A SCARY AND NERVE RACKING EXPERIENCE. THE FORD FIESTA HAS A REALLY BAD TRANSMISSION THAT HAS BROKEN ON US BEFORE AND FORD KEEPS EXTENDING THE WARRANTY BUT THAT DOESN'T GIVE US PEACE OF MIND WHEN TRAVELING. I HAVE TO WORRY EVERY TIME I TRAVEL THAT THIS CAR WILL BREAK DOWN. IN FACT I HAVE RENTED CARS 3 TIMES TO TRAVEL BECAUSE I DON'T TRUST MY FORD. THIS VACATION I DECIDED IT WAS A WASTE OF MONEY TO RENT A CAR FOR A WEEK AND I TOOK MY FORD AND IT LET MY FAMILY DOWN FOR THE LAST TIME. THIS CAR SHOULD BE RECALLED BECAUSE IT IS NOT SAFE. YOU HAVE TO MAKE SURE THAT YOU HAVE A LOT OF ROOM TO PULL OUT AT INTERSECTIONS BECAUSE IT SHIFTS SO SLOWLY AND DOES NOT TAKE OFF LIKE MOST CARS. PLEASE HELP GET THIS UNSAFE CAR OFF THE ROAD. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023880September 17, 2017
ELECTRICAL SYSTEM
AT FIRST THE RADIO WOULD MAKE A LOUD POP AND THEN WOULD STOP WORKING. IF YOU SHUT CAR OFF THE RADIO WOULD COME BACK ON. IT DID THIS RANDOMLY FOR A MONTH. THE NEXT MONTH THE RADIO WOULD MAKE EAR PIERCING BURST OF SOUNDS WHILE RADIO WAS PLAYING THEN RADIO SHUT OFFF. THE EAR PIERCING SOUND WOULD LITERALLY SCARE THE BEJEEBERS OUT OF YOU. THE LOUD CRAZY BLASTS FROM THE RADIO COULD DEFINITELY CAUSE YOU TO HAVE A ACCIDENT SINCE IT JUST HAPPEN RANDOMLY AN VERY UNEXPECTEDLY. NOW MY RADIO WILL NOT COME ON AT ALL BUT THE SPEAKERS STILL MAKE NOISES WITH THE RADIO OFF EVEN WITH THE CAR OFF WITH NO KEYS IN THE CAR. IT HAS CAME ON SO MUCH IT IS RUNNING MY BATTERY DOWN. TODAY I PULLED THE RADIO FUSE TO HOPEFULLY KEEP MY BATTERY FROM DIEING. THE RADIO NOISES HAPPEN AT ALL TIMES DRIVING, STATIONARY AND WHILE CAR WAS TURNED OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023565September 14, 2017
UNKNOWN OR OTHER
WHILE DRIVING ON THE HIGHWAY A SUDDEN SCREECHING, POPPING AND CRACKING SOUNDS STARTLED ME TO THE POINT I ALMOST HIT ANOTHER CAR, AFTER PARKING THE CAR ON A SIDE STREET AND TURNING IT COMPLETELY OFF THE SOUNDS CONTINUED ON. THE CAR HAS BLUETOOTH AND SYNC WHICH WILL NOT WORK TO TURN OFF THE SOUNDS. BOTH SYSTEMS ARE DOWN. I HAD SOMEONE LOOK AT THE CAR BUT WAS TOLD NOTHING LOOKED WRONG THEY DID HOWEVER CHECK ALL THE FUSES AND SPEAKERS WITH CONFUSED ME. I CHECKED FOR RECALL ON THE CAR BUT FOUND NONE RELATED TO THIS PROBLEM, I DID FIND LOTS OF ONLINE BLOGS AND WEBSITES TALKING ABOUT THE ISSUE. I HOPE YOU CAN INVESTIGATE THIS ISSUE, IT REALLY IS DANGEROUS DRIVING WITH THIS CONDITION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022506September 10, 2017
ENGINE, POWER TRAIN
BAD WATER PUMPS AND A BAD TRANSMISSION CAR LEAKS HAD WATER PUMP REPLACED AND THE TRANSMISSION STALLED ON ME TWICE TRYING TO LEAVE A PARKING LOT TO GET ON THE MAIN HIGHWAY ALMOST GOT ME HIT BY ANOTHER CAR NOT HAPPY WITH THE CAR PUMP IS LEAKING AGAIN AND HAD IT REPLACED 10000 MILES AGO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022464September 9, 2017
UNKNOWN OR OTHER
MY DOOR WILL NOT STAY SHUT. I CAN CLOSE IT BUT THE LATCH DOESN'T LOCK AND I'LL HAVE TO DUCT TAPE THE DOOR CLOSED TO GET IT TO THE DEALERSHIP FOR REPAIR. THE PROBLEM OCCURRED AT HOME WHEN I OPENED THE DOOR TO GET STUFF OUT THE BACKSEAT, THEN TRIED TO CLOSE IT AND IT WOULD NOT LOCK. I'VE RARELY USED THIS REAR PASSENGER DOOR SINCE I'M THE ONLY USER OF THIS VEHICLE AND USE THE HATCHBACK TRUNK WITH THE SEATS DOWN, SO I REACH IN OUT THROUGH THE TRUNK MOSTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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