Ford Fiesta Complaints

3,175 consumer complaints on file.

#11242242August 7, 2019
POWER TRAIN
TL* THE CONTACT OWNED A 2011 FORD FIESTA. WHILE DRIVING 35 MPH, THE VEHICLE JERKED, HESITATED, AND STALLED. ALL THE INSTRUMENT CLUSTER WARNING INDICATORS WERE ILLUMINATED ON THE INSTRUMENT PANEL. ALSO, THE "BRAKE NOT PUSHED" MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO NORTH EAST FORD (182 ROUTE 44 EAST, MILLERTON, NY 12546, (518) 789-4477) WHERE IT WAS DIAGNOSED THAT THE DUAL CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT NO LONGER OWNED THE VEHICLE AND SOLD IT FOR PARTS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242308August 7, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
CAR WILL STOP ACCELERATING OR MOVING IN THE MIDDLE OF DRIVING AND COMPLETELY LOCK UP. I AM UNABLE TO GO FORWARD OR IN REVERSE WHEN THIS HAPPENS. HOWEVER THE CAR WILL STILL REV JUST NOT MOVE. THIS IS SO DANGEROUS AND HAS HAPPENED IN INTERSECTIONS AS WELL AS ON THE FREEWAY. I'VE HAD CAR LOOKED AT MULTIPLE TIMES AND HAVE HAD TO TOW OFF SIDE OF FREEWAY DUE TO IT NOT MOVING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241837August 5, 2019
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE REAR PASSENGER DOOR WAS STUCK IN THE OPEN POSITION. THE CONTACT ATTEMPTED TO CLOSE THE DOOR, BUT WAS UNSUCCESSFUL. THE DEALER WAS NOT CONTACTED AND THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 153,750. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241596August 4, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
WHEN I REFUEL IT TAKES SEVERAL TRIES TO GET VEHICLE RESTARTED AND NEED TO PUMP ACCELERATOR TO KEEP IT FROM DYING. THE SMELL OF GAS IS BAD. COME TO A RED LIGHT STALLS AND HARD TO RESTART. AIR BAG LIGHT ON DASH AND NEVER GOES OUT. RPM SURGE AND CAR WILL LUNGE, VERY SCARY. JUST STARTED A LOUD CLICKING/THUMPING NOISE, FOUND OUT COULD BE ACTUATOR. AC WILL STOP BLOWING COOL AND BEGIN AGAIN. REPAIR SHOP CAN'T FIGURE OUT WHY. FOR A NEW CAR HAS MANY ISSUES FOR BEING OUT FOR SUCH A SHORT TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241652August 4, 2019
ENGINE, VEHICLE SPEED CONTROL
TCM IT HAS A SLOW ACCELERATION IT TAKES LONGER THAN NORMAL FOR IT TO PICK UP SPEED AND THE CAYATIC CONVERTER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241353August 2, 2019
ENGINE, FUEL/PROPULSION SYSTEM
TERRIBLE SHUTTERING FROM THE TRANSMISSION, I HAD TO BRING IT TO THE LOCAL FORD AFTER I CHANGED THE BATTERY, IT WOULDN'T SHIFT THOUGHT THE GEARS. SO THEY CHANGED THE TRANSMISSION CONTROL MODULE AND THE SOLENOID'S, 4 MONTHS LATER MY FIANCE WAS DRIVING DOWN THE HIGH WAY AND THE CAR LOOSES ALL POWER (STEERING, BRAKING, E.C.T) I TAKE IT TO THE LOCAL FORD DEALER IT TAKES THEM 32 DAYS TO GET BACK TO ME TO TELL ME ITS GOING TO NEED A NEW TRANSMISSON WITCH COST $4,800 TO FIX A $7,500 CAR AND THERE'S NOTHING THEY CAN DO ABOUT THAT. KNOWING THAT THIS IS A MAJOR PROBLEM FOR THESE VEHICLES. CAR JUST REJECTS FUEL AND FUEL PUMPS RANDOMLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241086August 1, 2019
ENGINE
ENGINE FLUID LEAK ..ADD ON DURING REPAIRS FOUND VEHICLE LEAKING OIL HITTING EXHAUST SYSTEM. VALVE COVER GASKET FOUND LEAKING. REPLACE VALUE COVER GASKET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241087August 1, 2019
SUSPENSION
NOISE FROM RIGHT FRONT STRUT AREA. VERIFY NOISE FROM OUTSIDE STRUT FOUND TO BE LEAKING PASS SIDE STRUT LEAKING. REPLACE STRUT AND HARDWARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241172August 1, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I LEASED THE CAR THROUGH MY BANK ON MAY 5TH 2016 WITH JUST OVER 35,000 MILES. TWO MONTHS INTO THAT THE CAR DIDN'T START AND ALL ELECTRONIC LIGHTS WERE FLICKERING. IT DISPLAYED TRANSMISSION MALFUNCTION. I TOWED THE CAR TO A BIG FORD REPAIR SHOP. THEY SAID IT NEEDED A NEW TRANSMISSION UPDATE AND A NEW CLUTCH. THEY TOOK CARE OF IT. THIS HAS HAPPENED SEVEN (7) TIMES SINCE I GOT THE CAR MAY 2016. PRETTY MUCH EVERY FOUR MONTHS. IT IS COMPLETELY INCONVENIENT AND COSTLY. I HAVE ALSO BEEN HAVING PROBLEMS WITH THE EVAP FUEL COMPONENTS. I HAVE A CHECK ENGINE LIGHT ON NOW AND IT NEEDS TO BE SERVICED. THE LAST TIME I GOT A TRANSMISSION UPDATE FROM FORD WAS IN MARCH 2019. MY CAR NOW BARELY HAS 66,200 MILES SO IT'S VERY DISAPPOINTING THE AMOUNT OF WORK AND TRANSMISSION ISSUES I'VE HAD TO DEAL WITH. I STILL OWE $4,800 ON THE CAR. I LEASED IT FOR $12,000. I AM HOPING I AM ABLE TO GET SOME HELP OR SOME KIND OF COMPENSATION FOR DEALING WITH THE ISSUES FOR YEARS. I TRADED IN A GOOD WORKING JEEP TO GET THIS CAR BECAUSE I THOUGHT IT WOULD BE GOOD ON GAS AND ECONOMICAL. THIS IS MY FIRST FORD CAR. I WILL PROBABLY NEVER BUY ANOTHER FORD CAR. I WOULDN'T WANT TO GET BURNED AGAIN. THANK YOU FOR YOUR TIME.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11240802July 31, 2019
ENGINE
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING, THE VEHICLE WAS LEAKING COOLANT. THE VEHICLE WAS TAKEN TO DONLEY FORD-LINCOLN OF ASHLAND (1641 CLAREMONT AVE, ASHLAND, OH 44805, (419) 281-3673) AND THEY REPAIRED THE HOSE THAT WAS LEAKING THE COOLANT. FIFTEEN MINUTES AFTER LEAVING THE DEALER, THE TEMPERATURE GAUGE ILLUMINATED AGAIN AND THE CONTACT HAD TO PULL OVER FROM THE HIGHWAY. THE VEHICLE WAS TOWED BACK TO THE DEALER AND THEY FOUND A CRACK IN THE ENGINE THAT CAUSED THE FAILURE. THE DEALER STATED THAT THE ONLY REMEDY WAS TO INSTALL A NEW ENGINE AND THE REPAIR COST WAS QUOTED AT $5,000. THE VEHICLE'S EXTENDED WARRANTY EXPIRED AT 100,000 MILES. THE FAILURE MILEAGE WAS 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240914July 31, 2019
POWER TRAIN
TRANSMISSION SHUDDERS, JERKS, FALLS INTO NEUTRAL AT HIGH SPEEDS AND HAS BEEN REPAIRED TWICE FOR THE SAME PROBLEM IN LESS THAN A YEAR. FORD NEEDS TO RECALL THESES DEFECTIVE TRANSMISSIONS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240937July 31, 2019
POWER TRAIN
THE CAR IS A 2012 FORD FIESTA THAT I PURCHASED FROM A DEALERSHIP IN APRIL OF THIS YEAR -2019. THE CAR ACCELERATES UNEXPECTANTLY WHEN YOU START IT OR AFTER A STOP. WHILE DRIVING, THE CAR WILL SUDDENLY JERK (OFTEN VIOLENTLY WHICH CAUSES MY ENTIRE BODY TO MOVE FORWARD AND BACK). THE CAR SHUDDERS AND KICKS WHEN DRIVEN. THE CAR SHAKES AND MAKES LOUD NOISE WHILE IDLING. THE CAR ROLLS BACKWARD WHILE AT A STOP AND AFTER RELEASE OF THE BRAKES. THESE PROBLEMS MAKES IT VERY DIFFICULT TO CONTROL THE CAR. I DO NOT FEEL SAFE IN THE CAR AND FEAR THAT IT POSES A DANGER TO MYSELF, OTHER DRIVERS, AND THE PUBLIC IN GENERAL. I HAVE DRIVEN MANY YEARS AND HAD A NUMBER OF CARS. THIS IS FIRST TIME I FEEL COMPELLED TO VOICE A CONCERN ABOUT A VEHICLE. I AM DISAPPOINTED THAT THESE CARS CAN BE SOLD WITHOUT ANY WARNING OF THE PROBLEMS TO BUYERS AND THAT SUCH CARS ARE EVEN ON THE ROADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240968July 31, 2019
ENGINE
I SAVED FOR THREE YEARS TO PURCHASE A CAR. AND TRUSTED THE FORD NAME. MY 2012 FIESTA, WITH 60,000 MILES, IS SHUTTERING AND MISSING WHEN I STOP AND GO. IT TAKES AWHILE TO GET GOING AND JUMPS. I MADE AN APPOINTMENT WITH THE DEALERSHIP AFTER HEARING ABOUT FORD MOTOR COMPANY TELLING THEIR DEALERSHIPS TO FIX THE ISSUE. AFTER I GOT TO THE DEALER I WAS TOLD I WOULD HAVE TO PAY $120 FOR THEM TO EVEN DIAGNOSE THE PROBLEM. AND THAT FORD MAY COVER ANYWHERE FROM NOTHING TO EVERYTHING. IT COULD BE 1/3, 2/3 OF THE COST. THEY WOULD DECIDE. I HAVEN'T HAD MY CAR FOR 3 DAYS. IT'S JUST SITTING AT THE SHOP WAITING ON FORD MOTOR COMPANY TO 'DECIDE HOW MUCH THEY WILL COVER, IF ANY'. I AM INFURIATED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240972July 31, 2019
POWER TRAIN
THE TRANSMISSION IN THIS CAR DOES NOT ENGAGE PROPERLY AT TIMES CAUSING IT TO NOT ACCELERATE AS EXPECTED. THIS SOMETIMES FEELS LIKE THERE ISN'T ENOUGH POWER AVAILABLE TO ACCELERATE AND OTHER TIMES IT SHUDDERS AND SHAKES UNTIL IT SHIFTS FROM FIRST GEAR TO SECOND. WE SUBMITTED THE CAR FOR THE TRANSMISSION COMPUTER REPROGRAMMING TSB WHEN IT BECAME AVAILABLE. IT SEEMED TO IMPROVE ITS OPERATION. OUR SON DRIVES THIS CAR TO COMMUTE TO COLLEGE AND IT WORRIES US TERRIBLY. I KNOW TWO OTHER PEOPLE THAT OWN CARS WITH THE SAME TRANSMISSION AND OURS IS NOT AS BAD, BUT STILL UNPREDICTABLE AND DANGEROUS WHEN DRIVING IN DENSE TRAFFIC. THE VEHICLE HAS APPROXIMATELY 105,000 CAREFULLY MAINTAINED MILES. AT 100,500 MILES THE TRANSMISSION GOT WORSE. FORD WAS CALLED AND THEY REFUSED TO CONSIDER REPAIRING IT UNDER THE EXTENDED WARRANTY OFFERED ON THIS TRANSMISSION (7 YEARS/100,000 MILES) BECAUSE IT WAS JUST OUTSIDE OF THE PERMITTED MILEAGE. FROM WHAT WE HAVE READ, IT DOESN'T SOUND LIKE THE 'REPAIR' IS WORTH DOING SINCE THE PROBLEMS QUICKLY RETURN. WE CAN'T SELL THE CAR IN THIS CONDITION WITHOUT TAKING A MAJOR LOSS. IT'S A BAD SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240984July 31, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
CAR REGULARLY SHUDDERS. ACCELERATION IS A PROBLEM. PROBLEMS OCCUR WHILE DRIVING AND SWITCHING GEARS IN ALL ROAD TYPES ESPECIALLY HILLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240573July 30, 2019
POWER TRAIN:DRIVELINE
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED, LUNGED FORWARD, AND HESITATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT NOTICED AN ABNORMAL BURNING ODOR COMING FROM THE FRONT DRIVER AND PASSENGER SIDE. THE CONTACT HAD TO RELEASE THE ACCELERATOR PEDAL IN ORDER FOR THE VEHICLE TO RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO VANCE FORD LINCOLN (510 N MAIN ST, MIAMI, OK 74354, (800) 725-4431) WHERE IT WAS DIAGNOSED THAT THE DRIVELINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,747.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240585July 30, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING AND MAKING A TURN, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO BEECHMONT FORD (600 OHIO PIKE, CINCINNATI, OH 45245, (513) 752-6611) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE AND DUAL CLUTCH NEEDED TO BE REPLACED. THE TRANSMISSION CONTROL WAS REPAIRED; HOWEVER, THE DUAL CLUTCH WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS22261423. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240725July 30, 2019
ELECTRICAL SYSTEM, ENGINE
I WAS DRIVING DOWN A CITY STREET IN MY FRIEND'S 2012 FORD FIESTA I NOTICED A WEIRD SMELL, I KEPT GOING ABOUT A QUARTER OF A MILE TIL I REACHED MY DESTINATION. MY FRIEND GETS IN THE CAR HE NOTICED THE SMELL . I LOOKED OUT THE WINDSHIELD AND I SEE A LIL SMOKE COMING FROM THE HOOD, ALL THE SUDDEN ALOT OF SMOKE COMES OUT . I POP THE HOOD SHUT THE CAR OFF AND GET OUT OF THERE . MY FRIEND RUNS AND GRABS FIRE EXTINGUISHERS HIM AND ANOTHER MAN TRY TO OPEN THE HOOD IT WON'T OPEN YOU COULD SEE THE FLAMES COMING UNDERNEATH THE CAR THEN THERE IS A POP . THEY TAKE A SHOVEL BEAT ON IT ENOUGH TO OPEN IT ENOUGH WHERE THEY COULD PUT THE FIRE OUT. THANK GOD THEY WERE THERE,NO ONE GOT HURT. I AM ENCLOSING PICTURES OF MY CAR, MY FRIEND DIDN'T HAVE FULL COVERAGE INSURANCE SO HE'S WITHOUT A CAR RIGHT NOW . ALL THIS HAPPENED WITHIN 10 MIN.IT WAS VERY SCAREY, I'M GLAD I STOPPED AT MY FRIEND'S PLACE BECAUSE I MIGHT NOT HAVE MADE IT OUT IN TIME.WE DIDN'T MAKE A POLICE REPORT NOR DID WE CALL THE FIRE DEPARTMENT .A PIECE OF THE CAR WAS LAYING ON THE GROUND AFTER THE FIRE.THE HOOD RELEASE BURNED . THAT'S WHY WE COULDN'T GET THE HOOD OPEN . I AM SENDING PICTURES AFTER THE FIRE . THE CAR LIGHTS AND THE SECURITY SYSTEM STILL WORKS AND IT STARTED RIGHT AFTER, WE TURNED IT OFF RIGHT AWAY
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11240281July 29, 2019
POWER TRAIN
THE CAR WAS DRIVING AT 68 MPH AND APPROXIMATELY 2500 RPM STARTED TO LOOSE SPEED DOWN SLIGHT HILL AND RPMS INCREASED TO 5,500 RPM. LET OFF THE ACCELERATOR 3 SECONDS RPMS DECREASED REAPPLIED ACCELERATOR AND OPERATED PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240331July 29, 2019
ELECTRICAL SYSTEM, POWER TRAIN
DPS6 TRANSMISSION SLIPPING INTO NEUTRAL & NOT GOING BACK INTO GEAR ON AT LEAST 4 OCCASIONS STARTING FROM WHEN I PURCHASED THE PRE-OWNED CAR, JANUARY 2019. TOTAL LOSS OF POWER, HAD TO COAST TO SIDE OF ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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