Ford Fiesta Complaints

3,175 consumer complaints on file.

#11308005February 9, 2020
POWER TRAIN
I HAVE AN AUTOMATIC 2012 FORD FIESTA, A MODEL THAT IS INFAMOUS FOR ITS TRANSMISSION ISSUES. I HAD THE CLUTCH AND SEAL KITS REPLACED AT APPROX 72K MILES ON 10/5/2017 UNDER TECHNICAL SERVICE BULLETIN 14M01; IMMEDIATELY AFTER THIS REPAIR, THE VEHICLE HAD TO GO BACK INTO THE SHOP FOR A HIGH IDLE AND CONTINUED SHUDDERING. SINCE THEN, I HAVE CONTINUED TO HAVE PROBLEMS WITH THE VEHICLE STUDDERING ON TAKEOFF, HESITATING AND THEN JUMPING WHEN ACCELERATING, AND ULTIMATELY WITH THE TRANSMISSION SLIPPING FROM DRIVE TO NEUTRAL. IN MID-JULY 2019, WHILE LEAVING MY SUBURBAN NEIGHBORHOOD AND MAKING A LEFT TURN ONTO THE MAIN ROAD AT APPROXIMATELY 20MPH, MY VEHICLE SLIPPED FROM DRIVE INTO NEUTRAL AND I LOST ALL POWER AND WAS UNABLE TO BRAKE EFFECTIVELY OR SPEED THE VEHICLE UP EFFECTIVELY. THANKFULLY THIS HAPPENED EARLY IN THE MORNING WITH NO CROSS TRAFFIC AND I WAS ABLE TO PULL INTO A PARKING LOT SAFELY. THE SAME INCIDENT HAPPENED AGAIN 7 MONTHS LATER IN LATE-JANUARY 2020. I TOOK THE VEHICLE BACK TO THE FORD FOR AN INSPECTION ON 2/7/2020 (WHICH THEY CHARGED ME FOR). THEY STATED THAT THERE WAS TRANSMISSION FLUID BETWEEN THE BELL HOUSING AND THE CLUTCH ASSEMBLY, SEALS, AND SHIFT FORKS NEEDED TO BE REPLACED AGAIN, APPROXIMATELY 7K MILES AFTER THE FIRST REPLACEMENT, BUT THAT I WAS OUT OF WARRANTY AND THE REPLACEMENT WOULD BE ABOUT $2,500 OUT OF POCKET. THEY REPROGRAMMED THE TRANSMISSION CONTROL MODULE UNDER 14M02 BUT STATED THAT IT PROBABLY WOULD NOT FIX THE PROBLEM. FORD KNOWS THAT THESE TRANSMISSIONS ARE AN ISSUE. THERE IS NO REASON WHY A TRANSMISSION SHOULD FAIL 16K MILES AFTER BEING REPLACED. I WOULD LIKE FORD TO EITHER BUY MY VEHICLE BACK OR PERFORM ANOTHER CLUTCH REPLACEMENT AT THEIR EXPENSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307316February 5, 2020
ENGINE
ENGINE FAILURE WHILE DRIVING. DUE TO DEFECTIVE MATERIAL OR BAD DESIGN OF SEMI RIGID COOLANT HOSE ALLOWED SYSTEM TO BOIL OUT COOLANT SLOWLY AND DAMAGE ENGINE BY THE TIME ANY TEMPERATURE INDICATION, AND IF GAUGE NOT NOTICED A RIGHT TIME, COOLANT BOILS OUT LEAVING THE TEMP SENOR IN AIR, THAT DOESN'T SHOW AS OVER TEMPERATURE. EXACTLY AS DESCRIBED IN THE FOLLOWING LINK FROM FORD'S UK WEB, SAME ENGINE AND COOLANT SYSTEM: HTTPS://WWW.FORD.CO.UK/OWNER/RESOURCES-AND-SUPPORT/FAQS (SCROLL DOWN TO SEE THE "ECOBOOST 1.0 ENGINE ISSUES) DEALER DETERMINED ENTIRE ENGINE MUST BE REPLACED. CAN ONLY TALK TO FORD CUSTOMER CARE WHO ONLY TAKE INFO AND SEND ON. DEALER SAYS THEY CAN ONLY DO THE SAME, FORD TOLD DEALER SINCE I'M "NOT ORIGINAL OWNER" THEY WON'T DO ANYTHING. REPLACEMENT PART EXACTLY THE SAME DESIGN AND MATERIAL. MANY HAVE HAD THIS ISSUE. THIS IS A DEFECTIVE PRODUCT AND REMEDY SHOULD NOT BE CONTINGENT ON OWNER, IT IS THE PRODUCT THAT NEEDS FIXING REGARDLESS OF WHO OWNS IT. *DL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307018February 4, 2020
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
EVERY TIME GAS IS FILL (AND VEHICLE IS OFF), ONCE DONE PUMPING GAS, THE VEHICLE WILL NOT WANT TO START RIGHT AWAY, IT WILL TURN OFF WHILE DRIVING. THIS ONLY OCCURS LITERATELY AFTER PUMPING GAS. 1/30/20 WAS THE LAST TIME IT WAS FILLED WITH GASOLINE. BUT EVERY WEEK GAS IS PUMPED IT ALWAYS HAPPENS. THIS STARTED WHEN MILEAGE WAS ABOUT 20,000.00 I BELIEVE, I IMMEDIATELY CALLED AND WAS INFORMED TO CALL A TOLL. I ALSO SPOKE TO THE SALESPERSON AND INFORMED HIM. I WAS INFORMED THEN TO CHANGE GAS TYPE. ALSO BEEN TAKING THE VEHICLE FOR SAME PLACE (FORD) FOR OIL CHANGES, ALL THE SUDDEN THERE IS AN OIL LEAK AS WELL. UNSURE HOW, WHEN EXACTLY IT HAPPENED. IT'F VERY MINOR, BUT INTERESTING BEING THAT THE VEHICLE IS NOT THAT OLD. ON ANOTHER NOTE JUST TO INFORM, THE SUSPENSION OR SOMETHING LIKE THAT NEEDED TO BE COMPLETELY REPLACE DUE TO BEING FACTORY DEFECTED. AT THE TIME, VEHICLE WAS STILL UNDER WARRANTY. FOR BOTH ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306607February 2, 2020
SUSPENSION
WHILE DRIVING I HEAR LIKE A KNOCKING NOISE COMING FROM THE FRONT END, WHILE DRIVING DOWN MAIN STREETS AND SIDE STREETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306446February 1, 2020
ENGINE, POWER TRAIN
THE TCM LIGHT COMES ON WHEN CAR IS STARTED. WHILE THE CAR IS MOVING IT SEEM TO SLIP OUT OF GEAR. THIS HAPPENS WHILE DRIVING ON A STRAIGHT ROAD OR TURNING OR SLOWING DOWN. THE RPM REVS UP BUT THE CAR IS SLOWING DOWN. THIS HAPPENS WHEN DRIVING 30 MPH OR 50 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306490February 1, 2020
FUEL/PROPULSION SYSTEM
EVERY TIME I GET GAS, MY CAR WILL NOT START FOR ABOUT 15 MINUTES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306338January 31, 2020
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, VEHICLE SPEED CONTROL
I WAS DRIVING MY CAR ONE NIGHT AND IN THE MIST OF DRIVING , IT WAS JERKING REALLY BAD AND THE ACCELERATION WAS GOING IN AND OUT . THE CAR CAME TO A COMPLETE STOP AND EVEN THOUGH IT WAS ON AND RUNNING IT WOULDN'T MOVE AS IF IT WAS STUCK , LUCKILY BEFORE SOMEONE HIT ME BEHIND IT JUMPED BACK INTO TO GEAR AND STARTED TO MOVE A LITTLE UNTIL IT STARTED TO JERK AGAIN. I DIDN'T GO ANYWHERE BUT 2 MINS DOWN THE STREET AND BACK HOME. ONCE I GOT HOME AND WAS READY TO LEAVE AGAIN IT WOULDN'T START ANYMORE AND NOW I NO LONGER HAVE A CAR AND I HAVEN'T EVEN HAD IT LONG. I TOOK THE CAR TO FORD AND IT WAS STATED THAT IT'S A RECALL ON SOMETHING TO DO DUE WITH MY TRANSMISSION AND ON THE PAPER THE SAME EXACT THINGS THAT I WAS EXPERIENCING WAS ON THE RECALL POSSIBLE SYMPTOMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302428January 28, 2020
ENGINE, POWER TRAIN
WHEN ACCELERATING AFTER STOPPING MY 2016 FIESTA SE SHUDDERS QUITE HARD MOVING FROM 1ST TO 2ND GEAR AND THEN ALSO FROM 2ND TO 3RD. I'VE NOTICED THAT THE LENGTH OF TIME THE CAR SHUDDERS IS INCREASING. THE SHUDDER IS ACCOMPANIED BY A LOUD RATTLING SOUND LIKE IF YOU SHOOK A BUNCH OF SCREWS IN A METAL CONTAINER. SOMETIMES LOSS OF POWER AND HIGH RPM'S OCCUR. I WILL TAKE IT BACK IN AND THIS WILL BE THE 4TH TIME. THE FORD DEALERSHIP TELLS ME THAT THE SHUDDER DOESN'T HARM THE TRANSMISSION. I DON 'T BELIEVE THAT. CAN'T EVEN SELL THE CAR (I TRIED) BECAUSE THIS CAR'S RESALE VALUE IS ZERO. NEXT I'M THINKING OF PURSUING A LEMON LAW RESOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302253January 27, 2020
WHEELS
TPS LIGHT STAYS ON. AIR LOSE IN FRONT DRIVER TIRE AND BACK DRIVER SIDE TIRE. I HAVE TO PUT AIR IN BOTH TIRES EVERY DAY. ABOUT 15 LBS OF AIR IN THE FRONT DRIVER TIRE AND ABOUT 8 LBS OF AIR IN THE BACK DRIVER SIDE TIRE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302308January 27, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
THE VEHICLE IS STRAINING TO PICK BACK UP SPEED ONCE IT COMES TO A STOP OR SLOWS DOWN. THERE ALSO SEEMS TO BE A CLICKING SOUND COMING FROM THE TRANSMISSION ON THE DRIVER SIDE. IT SEEMS TO HAVE TROUBLE SWITCHING OVER THE YEARS BECAUSE IT'S A DUAL TRANSMISSION I'M SUSPECTING SOMETHING'S WRONG WITH THE CLUTCH THERE SEEMS TO BE A SHUTTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302350January 27, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY 2012 FORD FIESTA HAS NO FILTRATION SYSTEM TO PREVENT SALT AND MOISTURE FROM GETTING INTO THE ENGINE FUSE BOX. LAST YEAR, A MECHANIC REWIRED THE FUSE BOX LOW BEAM RELAY TO A DIFFERENT FUSE, NOW THE CORROSION HAS STARTED UP AGAIN. THIS FORCES ME TO USE MY HIGH BEAMS UNTIL I HAVE TO REPLACE THE WHOLE FUSE BOX, WHICH IS EXPENSIVE AND CAUSES ME TO BE UNSAFE UNTIL I FIX THE PROBLEM. I'VE SEEN OTHER INSTANCES OF THIS ONLINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302173January 27, 2020
POWER TRAIN
THIS VEHICLE IS GIVING ME A DELAY OF ABOUT 10 SECONDS OR MORE BEFORE TO START. TO START THIS VEHICLE, I HAVE TO PUT THE IGNITION ON ON POSITION, THEN WAIT UNTIL I HEAR A NOISE FROM THE ENGINE COMPARTMENT BEFORE I TURN THE IGNITION KEY OVER TO START THE VEHICLE. OTHERWISE, SHE WILL NOT START, NOR THE SPEED LEVER WILL MOVE FROM PARKING TO REVERSE. I CALLED THE DEALER MC MAHON FORD IN NORWALK CT AND EXPLAINED TO THEM THE SYMPTOMS FOR THE CAR, THEY TOLD ME THAT THESE FORD FIESTA AND FUSION ARE KNOWN TO HAVE TRANSMISSION ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301942January 26, 2020
POWER TRAIN
CAR WILL STOP AT TIMES YOU HAVE TO LET IT SIT FOR AN HOUR, VIBRATES, SOUND LIKE PLASTIC MOVING AROUND WHEN CAR IS ON, HARD TO GO UP HILL NO ACCELERATION, JERKS. I WAS ON A CITY STREET IT STOPPED IN TRAFFIC SO I'M ONLY ABLE TO GO TO THE STORE I HAVE TO LEAVE IT AT A FRIENDS HOME SCARED TO DRIVE IT HOME AS WE LIVE INTO DIFFERENT COUNTIES WERE YOU HAVE TO GET ON THE HIGHWAY NOT SAFE. I WAS ACTUALLY LOOKING UP TRANSMISSION COST WHEN THIS APPEARED I WAS TOLD BY A MECHANIC THAT IS THE ISSUE AND IT NEEDS TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301955January 26, 2020
STRUCTURE:BODY, UNKNOWN OR OTHER
MY TRANSMISSION NOT WORKING PROPERLY... AND HAD TO REPLACE 2 BACK DOORS THEY WOULD NOT SHOT PROPERLY TOO..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301535January 24, 2020
STEERING, UNKNOWN OR OTHER
REPLACING IGNITION SWITCH ON 2015 FORD FIESTA 23 JAN 2020 AND WAS NOTIFIED BY THE FORD SERVICE MANAGER AT FAIRWAY FORD IN EVANS, GA, THAT THE STEERING WHEEL LOCKING SYSTEM WAS NOT INSTALLED ON VEHICLE. THIS ALSO DID NOT LOCK GEAR SHIFTER. WE ARE NOW HAVING TO HAVE IT INSTALLED AND PAYING TO HAVE IT INSTALLED. LUCKY THE VEHICLE WAS NOT IN ANY ACCIDENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301604January 24, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2015 FORD FIESTA. THE CONTACT STATED THAT THERE WAS A SHUDDER IN THE TRANSMISSION. THE CONTACT RECEIVED A FIELD SERVICE ACTION AND HAD THE VEHICLE REPAIRED AT ALLAN VIGIL FORD (6790 MT ZION BLVD, MORROW, GA 30260). THE CONTACT STATED THAT AFTER THE REPAIR, THE TRANSMISSION WARNING LIGHT ILLUMINATED AND RETURNED THE VEHICLE TO THE DEALER. THE CONTACT WAS PROVIDED AN ESTIMATE OF $2,800 TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOTIFIED AND A CASE WAS FILED WITH THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 197,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301434January 23, 2020
POWER TRAIN
I HAVE A 2014 FORD FIESTA WITH 88,000 MILES ON IT AND IT HAS THE FAULTY DPS6 TRANSMISSION THAT SLIPS OUT OF GEAR AND SHUDDERS SO BAD UNDER ACCELERATING THAT IT SOMETIMES BARELY MOVES, THIS IS A MAJOR SAFETY ISSUE AND FORD KNOWS IT! , I HAVE TAKEN MY VEHICLE TO FORD TO ASSES THE TRANSMISSION AND THEY AGREED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPAIRED UNDER THE NEW EXTENDED WARRANTY THAT THEY OFFER, THE PROBLEM IS MY VEHICLE HAS A REBUILT TITLE AND THEY REFUSE TO DO THE WARRANTY WORK EVEN THOUGH THIS IS A SERIOUS PROBLEM AND FORD KNOW IT SINCE THEY ARE IN ARBITRATION FOR IT. JUST BECAUSE MY VEHICLE HAS A REBUILT TITLE DOESN'T MEAN THAT IT SHOULD NOT GET REPAIRED UNDER THE WARRANTY. THIS ISSUE NEEDS TO BE MADE A FACTORY RECALL SO THEY WILL HAVE TO FIX IT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300651January 21, 2020
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED AND THE GEAR SHIFTER FAILED TO SHIFT FROM NEUTRAL. ALL THE INSTRUMENT CLUSTER WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO BILL HOOD FORD (1500 N MORRISON BLVD, HAMMOND, LA 70401 (985) 205-8157) BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 108,130.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300721January 21, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DUE TO LACK OF SEALER PREVENTING OUTSIDE DEBRIS FROM ENTER THE FUSE BOX UNDER THE HOOD. CORROSION SETS IN AND CAUSES INTERMITTENT ISSUE WITH DAY TIME DRIVING LIGHTS WHILE NOT EFFECTING HIGH BEAMS. UNEXPECTED SCENARIOS SHOWED THIS COULD HAPPEN AT ANY TIME, WITH A HIGHER LIKELIHOOD DURING COLD TEMPERATURES WITH FREEZING PARTICIPATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300897January 21, 2020
POWER TRAIN
TRANSMISSION HESITATES, DOESN'T ALWAYS MOVE FROM GEAR TO GEAR AND OFTEN MAKES STRANGE NOISES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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