Ford Fiesta Complaints

3,175 consumer complaints on file.

#10499644February 22, 2013
POWER TRAIN, VEHICLE SPEED CONTROL
NUMEROUS TIMES WHEN DRIVING MY 2011 FORD FIESTA THE RPM'S SHOOT WAY UP AND THE CAR WON'T ACCELERATE WHEN I HIT THE GAS. EVEN WHILE DRIVING AT A SPEED OF 45MPH AND TRY TO GO FASTER THE CAR STALLS AND WONT ACCELERATE AT ALL AND GET QUITE SCARY WHEN THIS HAPPENS, ESPECIALLY ON A HIGHWAY WHEN YOU COULD CAUSE AN ACCIDENT. I HAVE BEEN DRIVING AND THIS HAPPENS AND I HAVE HAD TO PUT IT IN PARK TURN IT OFF AND TURN IT BACK ON TO GET IT TO ACCELERATE NORMALLY AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499561February 21, 2013
SEATS
WHEN ENGAGING THE FRONT SEAT HEATERS, THE SEATS HEAT UP TO 107 DEGREES. TWICE I HAVE COMPLAINED TO FORD, AND BOTH TIMES I WAS TOLD THIS WAS NORMAL OPERATING BEHAVIOR. THE SEATS BECOME SO HOT YOU CANNOT SIT ON THEM. I BELIEVE THIS IS A SAFETY ISSUE, ESPECIALLY IF A YOUNG CHILD/INFANT WERE INVOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498103February 14, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE TRUNK FAILED TO OPEN WHEN ACCESSED WITH THE CONTROL MECHANISM UNLESS ALL FOUR AUTOMATIC DOORS WERE ACTIVATED PREVIOUSLY. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE OPERATED AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 16.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498110February 14, 2013
POWER TRAIN
WITH AUTOMATIC TRANSMISSION, CAR WILL ROLL BACKWARDS WHEN RELEASING BRAKE AT A STOPLIGHT TO MOVE FORWARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497977February 13, 2013
VEHICLE SPEED CONTROL
ERROR CODES TRIP FOR PEDDLE ERROR. 2ND INCIDENT ACCELERATOR PULLED TO FULL THROTTLE IN MID SHIFT WHILE ENTERING FREEWAY AND I USED MY FOOT TO PULL IT FREE. 3RD INCIDENT ON FREEWAY CAR WAS AT 65 MPH AND LOST ALL POWER. I COULD NOT DRIVE ABOVE 10 MPH. AN AMBULANCE GOT BEHIND US TO ESCORT US OFF THE FREEWAY. CAR IS CURRENTLY AT DEALER FOR REPAIR. A MESSAGE WAS LEFT THAT ITS THE ACCELERATOR PEDDLE THAT'S THE PROBLEM AND FORD IS SENDING OUT A NEW ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496885February 8, 2013
POWER TRAIN
TRANSMISSION MAKES A GRINDING SOUND AND SHUDDERS WHEN SHIFTING. WHEN YOU GO TO TURN A CORNER THE CAR SHUDDERS SO BAD IT ALMOST STALLS. WHEN DRIVING UP HILLS WHEN THA TRANSMISSION SHIFTS IT STARTS TO SHUDDER AND YOU ALMOST STALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496883February 8, 2013
SERVICE BRAKES
WHILE DRIVING AT HIGHWAY SPEEDS AND YOU HAVE TO HIT THE BRAKES HARD TO SLOW DOWN FAST BUT NOT AN EMERGENCY BRAKING SITUATION THE CAR PULLS HARD TO THE RIGHT TO THE POINT YOU ARE PULLED INTO THE LANE BESIDE YOU. THE CAR HAS BEEN IN THE DEALERS SHOP 4 TIMES TO REPAIR THIS PROBLEM TO NO AVAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496695February 7, 2013
POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC)
VEHICLE: 2011 FORD FIESTA, MANUAL TRANS., FWD. ROAD CONDITIONS: SNOW COVERED 1-2", NO ICE UNDERNEATH, NO SLUSH BUILDUP. INCIDENT: AT STOP SIGN WAITING TO TURN LEFT ONTO ROAD. ONCOMING TRAFFIC IN EITHER DIRECTION IS THRU, NO STOP. NO ONCOMING TRAFFIC. ACCELERATING ACROSS TWO LANES TO TURN LEFT- DIVIDED 4 LANE MUNICIPAL ROAD 40MPH SPEED LIMIT. MIDWAY ACROSS ROAD, FRONT WHEELS BEGAN TO SLIP, TRACTION CONTROL ACTIVATED AND REMOVED POWER. CAR STOPPED IN MIDDLE OF ROAD. WAS UNABLE TO MOVE VEHICLE IN 1ST/2ND/3RD GEAR WITHOUT TRACTION CONTROL REMOVING POWER. IN FIRST INSTANCE, ONCOMING TRAFFIC HAD TO STOP WHILE I EXITED VEHICLE AND PUSHED VEHICLE INTO MEDIAN WHERE TRACTION WAS FOUND. THIS HAPPENED TWICE. AFTER SECOND OCCURRENCE, DETERMINATION WAS MADE TO ONLY TURN RIGHT TO NOT PLACE SELF AT RISK OF ACCIDENT. FOLLOW-UP RESEARCH: EARLY PRODUCTION FORD FIESTA ARE INCAPABLE OF DEACTIVATING TRACTION CONTROL. LATER MODELS DO AND IN THE 3RD PRINTING OF THE OWNERS MANUAL IT IS RECOMMENDED TO TURN OFF TRACTION CONTROL IN SNOW OR MUD. THIS ACTION WOULD ALLOW WHEELS TO SPIN TO PAVEMENT AND GENERATE SUFFICIENT TRACTION TO MAINTAIN OR BEGIN VEHICLE MOTION. ADDITIONAL INFORMATION: ABOVE RESEARCH WAS OBTAINED BY DISCUSSION WITH FORD TECHNICAL SUPPORT/ENGINEERING. THEY ALSO ADVISED THAT IT WAS NOT POSSIBLE TO RETROFIT MY VEHICLE WITH THE CAPABILITY TO DEACTIVATE TRACTION CONTROL. I HAVE HAD VEHICLES IN THE PAST OF SIMILAR WEIGHT/POWERTRAIN/PROFILE WHICH WERE EQUIPPED WITH ONE-TOUCH BUTTONS TO DISABLE TRACTION CONTROL WHEN IN THE APPROPRIATE SITUATIONS. THESE CARS WERE VERY CAPABLE IN 1-2" OF SNOW WITH THE TRACTION CONTROL DISABLED. I HAVE ADVISED FORD THAT I INTENDED TO PROVIDE THIS REPORT TO NHTSA AND THEY LIKEWISE SAID THEY INTEND TO SELF-REPORT IT AS WELL. RECOMMENDATION: I BELIEVE THIS TO BE A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED BY WHATEVER MEANS NHTSA HAS AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496530February 5, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE ACCELERATING FROM A COMPLETE STOP, THE VEHICLE HESITATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS UNABLE TO BE REPAIRED DUE TO THE VEHICLE HAVING A DUAL TRANSMISSION AND THAT AT 3,000 MILES ENGINE POWER WOULD DECREASE. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 2,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493561January 20, 2013
ENGINE AND ENGINE COOLING, POWER TRAIN
AFTER HAVING NO PROBLEMS WITH THIS CAR FOR THE FIRST 16000 MILES IT NOW JERKS AND THE TRANS FEELS AS IF YOUR DRIVING OVER RUMBLE STRIPS WHEN ACCELERATING FROM A STOP; BUMPING AND JERKING. SEEMS LIKE IT CANT SHIFT GEARS AND HAS NO ACCELERATION. THE CAR PERFORMS WORSE THE HOTTER THE ENGINE GETS. THIS CAR RIDES ANYTHING BUT SMOOTH. ALWAYS FEELS LIKE ITS GOING TO STALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493200January 16, 2013
POWER TRAIN
NUMEROUS OCCASIONS WHILE ACCELERATING AND DECELERATING THE 2011 FORD FIESTA STARTED TO STALL, JERK AND BUCK LIKE A BRONCO. IT SEEMED AS THOUGH IT WAS NOT GETTING POWER TO THE TRANSMISSION OR DRIVE TRAIN MOMENTARILY. THIS HAS BEEN AN ONGOING OFF AND ON FOR ABOUT A YEAR. WE RECENTLY TOOK IT TO THE SUNRISE FORD DEALERSHIP, FORT PIERCE, FL, AND THE SERVICE REP CLAIMS THEY COULD NOT FIND ANYTHING MECHANICALLY WRONG. THIS VEHICLE IS USED TO TRANSPORT YOUNG CHILDREN AND ADULTS. I EXPECT THE FORD MANUFACTURER TO EITHER REMEDY THE ISSUE OR BUY THE VEHICLE BACK FOR WHAT WE PAID FOR IT!!! IT COULD CAUSE AN ACCIDENT BECAUSE WHEN IT BUCKS IT ALSO SLOWS DOWN IN 45-50MPH TRAFFIC, AND THE TRAFFIC IS BUMPER TO BUMPER AT TIMES AND WE COULD GET REAR ENDED!!! SOMETHING NEEDS TO BE DONE IMMEDIATELY. SHOULD I ALSO FIND AN ATTORNEY THAT WILL REPRESENT US SHOULD FORD MOTOR BE LIABLE??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490651January 1, 2013
ELECTRICAL SYSTEM
CAR SPUTTERS TO START, THEN WON'T ENGAGE ANY GEAR. BATTERY WON'T HOLD A CHARGE. TODAY (01 JAN 2013) MARKS THE THIRD INCIDENT. THE DEALER PUT IN A NEW BATTERY THE FIRST 2 TIMES AND TOLD ME THE BATTERY WAS DEFECTIVE (TWICE). THIS CAR EATS BATTERIES. IT ALWAYS HAPPENS DURING COLD WEATHER. AFTER THE CAR STARTED, I ROLLED IN NEUTRAL OUT OF MY DRIVEWAY ONTO THE STREET. THEN THE CAR WOULD NOT ENGAGE IN ANY GEAR. I WAS A SITTING DUCK IN THE MIDDLE OF THE ROAD. I COULDN'T GO FORWARD OR BACKWARDS. I HAD TO TURN OFF AND RESTART ENGINE 4 TIMES UNTIL IT ENGAGED A GEAR. THEN I DROVE TO AUTOZONE WHERE THEY TESTED THE BATTERY. THEY SAID THE BATTERY WAS GOOD (1- YEAR OLD BATTERY HAD A 3-YEAR WARRANTY) AND THE ALTERNATOR ENGAGED, BUT THE BATTERY LOST ITS CHARGE RAPIDLY UPON TURNING OFF THE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490617December 31, 2012
POWER TRAIN
CAR MAKES A GRINDING NOISE AT LOW SPEED ACCELERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490424December 29, 2012
POWER TRAIN
THE "AFFECTED PART" IS THE TRANSMISSION. THE "INCIDENT" THAT OCCURRED IS A RECURRING PROBLEM WITH THE POWER SHIFT TRANSMISSION. WHEN THE CAR'S AUTOMATIC TRANSMISSION IS IN "DRIVE" OR "REVERSE", AND THE DRIVER TAKES HIS FOOT OFF THE BRAKE OR ACCELERATOR, THE CAR ACTS AS THOUGH IT IS IN NEUTRAL FOR ABOUT 1 SECOND. IF THE CAR IS ON A HILL, THE CAR WILL ROLL DOWNHILL DURING THAT BRIEF PERIOD WHEN THE BRAKE/ACCELERATOR IS NOT APPLIED. ALTHOUGH THIS HAS NOT CAUSED AN ACCIDENT DRIVING THE CAR YET, I AM VERY CONCERNED ABOUT THE POTENTIAL SAFETY HAZARDS THIS COULD CAUSE. IF THE CAR IS STOPPED ON A HILL AND THE DRIVER LETS OFF THE BRAKE/ACCELERATOR, DESPITE ANY ACTION OF THE DRIVER, THE CAR MAY ROLL DOWNHILL AND HIT A CAR BEHIND IT. ADDITIONALLY, PARALLEL PARKING IS VERY DIFFICULT BECAUSE THE TRANSMISSION REMAINS IN NEUTRAL FOR THAT 1 SECOND, AND EVEN ON A SLIGHT HILL THE CAR WILL ROLL. I TOOK THE CAR IN TO MY FORD DEALERSHIP TO ALERT THEM OF THIS PROBLEM, AND THEY TOLD ME THAT IS NORMAL FUNCTIONING OF THE TRANSMISSION. I HAVE NEVER DRIVEN A CAR THAT, WHEN IN DRIVE, ROLLED BACKWARDS WHILE I WAS ON A HILL. IF THIS IS SUPPOSED TO BE NORMAL FUNCTIONING OF THE TRANSMISSION, THEN THE TRANSMISSION HAS A FAULTY DESIGN. I AM CONCERNED ABOUT THE HAZARDS THIS TRANSMISSION MAY CAUSE, SINCE IF A CAR IS CLOSE BEHIND ME WHILE I AM PARKED ON A HILL, MY CAR MAY ROLL BACK AND HIT IT OUTSIDE OF MY CONTROL. IN A TYPICAL MANUAL TRANSMISSION CAR, THE DRIVER IS ABLE TO CONTROL THIS ROLLING WITH THE CLUTCH AND BRAKE. BECAUSE THIS IS AN AUTOMATIC TRANSMISSION, THE DRIVER IS NOT ABLE TO CONTROL THE ROLLING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489171December 18, 2012
POWER TRAIN
HIGH PITCH NOISE/SQUEELWHEN CLUTCH IS USED FROM A COLD START FOR THE FIRST FEW MILES. THIS WILL BE THE SECOND REPLACMENT IN TWO MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488783December 14, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH UPHILL, THE BRAKE WAS DEPRESSED WHEN SUDDENLY THE VEHICLE ROLLED BACKWARD. THE VEHICLE WAS TAKEN TO THREE AUTHORIZED DEALERS WHO ALL ADVISED THE CONTACT THAT THE MANUAL TRANSMISSION WAS OPERATING NORMALLY. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488182December 4, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION
2011 FORD FIESTA. CONSUMER WRITES IN REQUEST TO INITIATE SAFETY RECALL FOR "BUCKING AND JERKING" PROBLEM WHILE DRIVING. *TGW THE CONSUMER STATED THE BUCKING AND JERKING WHEN SLOWING DOWN AND COMING TO A STOP. AT THE LAST MOMENT THE TRANSMISSION WOULD DROP INTO THE LOWEST GEAR WHILE THE ENGINE WAS STILL REDUCING ITS RPM. THE ENGINE IS THE PULLING AGAINST THE BRAKING ACTION WHEN THE RPM'S BUMP UP TO 16-18 RPM. THE CONSUMER WAS INFORMED BY THE DEALER, THAT THEY WERE AWARE OF THE SITUATION, BUT THEY COULDN'T DO ANYTHING ABOUT IT. THEY ALSO STATED IT MAY REQUIRE REPROGRAMMING A CONTROL MODULE, WHICH THEY COULDN'T DO, UNLESS FORD INITIATED IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486501November 29, 2012
POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE, STEERING
I BOUGHT THE CAR NEW AND HAVE TAKEN IT TO TWO SEPARATE DEALERSHIPS TO CORRECT THIS ISSUE AND IT CONTINUES. INITIALLY, THE TRANSMISSION LIGHT CAME ON AND THE CAR BEGAN HAVING TROUBLE SHIFTING. AFTER THE FIRST REPAIR, THE CAR BEGAN SHAKING UNCONTROLLABLY. THE SECOND REPAIR CORRECTED THE SHAKING, BUT NOW (AT 15,755 MILES) THE CAR WILL (1) MAKE GRINDING METALLIC NOISES WHEN SHIFTING, (2) FAIL TO SHIFT ON ANY INCLINE (INSTEAD IT REVS TO APPROXIMATELY 2500 RPMS AND "STICKS" THERE), (3) JOLT FORWARD WHEN THE BRAKE IS APPLIED AS IF THE ACCELERATOR WAS PRESSED DOWN, AND (4) ROLL BACKWARDS ON HILLS AS IF IT IS A MANUAL TRANSMISSION. I UNDERSTAND THAT (4) CAN BE COMMON AMONG NEWER AUTOMATICS THAT ATTEMPT HIGHER FUEL ECONOMY. HOWEVER, NUMEROUS TIMES THE SPEED AT WHICH THE CAR ROLLS BACK HAS INCURRED A SAFETY RISK. THIS SEEMS TO BE ANOTHER INDICATION OF AN ISSUE WITH THE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485344November 20, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE IN A LOW GEAR, THE VEHICLE ERRONEOUSLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 211. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482842November 1, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE DRIVER WAS TRAVELING APPROXIMATELY 25 TO 30 MPH WHEN ANOTHER VEHICLE CUT HER OFF, CAUSING A CRASH. UPON IMPACT, THE DRIVERS SIDE AIR BAGS DEPLOYED FROM THE STEERING WHEEL AND FROM THE FLOOR LEVEL. THE AIR BAG THAT DEPLOYED FROM THE FLOOR WAS SEWED STITCHED ON THE OUTSIDE AND THE SEAM WAS EXTREMELY SHARP. THE DRIVER RECEIVED LACERATIONS HER RIGHT WRIST. THE POLICE WERE CONTACTED AND A REPORT WAS AVAILABLE. THE DRIVER WAS TAKEN TO THE HOSPITAL LATER ON WHERE SHE RECEIVED STITCHES AND BELIEVED THERE WAS ALSO SOME NERVE DAMAGE. THE MANUFACTURER WAS LATER CONTACTED AND THEY ADVISED HIM THAT THEY WOULD SEND OUT COMPLAINT FORMS, WHICH HE NEVER RECEIVED. THE VEHICLE WAS LATER REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000. THE CURRENT MILEAGE WAS APPROXIMATELY 16,000. UPDATED 12/19/12 *CN UPDATED 1/10/2013 *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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