Ford Fiesta Complaints

3,175 consumer complaints on file.

#10640664October 1, 2014
ELECTRICAL SYSTEM, STEERING, SERVICE BRAKES
ON SEPTEMBER 30, 2014 , DRIVING ON RESIDENTIAL ROAD AT 40 MPH , WITH NO PRIOR WARNING ALL VEHICLE CONSOLE LIGHTS LID UP AND DASH CONSOLE SHOWED AN ERROR "IMMOBILIZER FAILURE". STEERING AND BRAKES BEGAN TO WORSEN MAKING THE VEHICLE INOPERABLE.THIS WHILE CROSSING A BUSY INTERSECTION IN WHICH THANKFULLY THE LIGHT WAS TURNED IN MY FAVOR .THIS WAS VERY SCARY AND COULD HAVE LEAD TO A TRAGIC EVENT . FORTUNATELY I DID NOT PANIC AND WAS ABLE TO USE VEHICLE MOMENTUM TO DRIVE INTO A PLAZA DRIVEWAY . AT THIS MOMENT I FEEL THAT THIS VEHICLE IS DANGEROUS AND SHOULD NOT BE ON THE ROAD. I STRONGLY URGE THAT THERE BE AN INVESTIGATION OPENED IMMEDIATELY . YOUR ATTENTION TO THIS MATTER IS WITH GREAT URGENCY. REGARDS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640115September 30, 2014
POWER TRAIN
UPON LIGHT ACCELERATION VEHICLE SHUDDERS AS IF ENGINE DROPS A CYLINDER. FORMER MECHANIC FOR 40 YEARS. PROBLEM IS IN TRANSMISSION. POSITIVE IT IS CLUTCH SLIPPAGE. HAVE AN APPOINTMENT WITH FORD DEALER IN CHESHIRE CT. 10/8/2014. WAS TOLD A REPROGRAM WOULD BE FIRST TRY TO FIX. THEN A PARTS REPLACEMENT. WHICH I AM SURE THEY MEANT CLUTCHES. I HAVE VERY LITTLE CONFIDENCE THAT EITHER REPAIR WILL FIX. ALSO CONCERNED IT WILL PROBABLY BE EVEN WORSE IF THEY OPEN IT UP TO REPLACE PARTS. NO CONFIDENCE IN THE TECHNICIANS THESE DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640318September 30, 2014
POWER TRAIN
THIS CAR HAS HAD NUMEROUS VISITS TO THE DEALER FOR TRANSMISSION ISSUES INCLUDING THE MOST RECENT APROX. TWO MONTHS AGO. THE CAR WILL SHUDDER AND BUCK WHILE SHIFTING AND MAKES A HORRENDOUS NOISE WHILE DRIVING. IN THIS PARTICULAR INCIDENT THE CAR CAME TO A BUSY STOP SIGN WHERE 2 HIGHWAYS CROSS AND THEN WHEN THE ACCELERATOR WAS DEPRESSED THE CAR MOVED A FEW FEET TO THE CENTER OF THE INTERSECTION AND THEN WOULDN'T MOVE ANYMORE. IT JUST REVVED THE ENGINE LIKE IT WAS IN NEUTRAL. AFTER APROX. 20-30 SECONDS IT FINALLY ENGAGED THE TRANSMISSION AND THEN CONTINUED TO DRIVE. TOOK TO THE DEALER AND THEY SAID THEY FIXED IT (AGAIN, 3RD TIME NOW). THESE CARS ARE A LIABILITY AND A ACCIDENT WAITING TO HAPPEN WHEN THEY CANNOT ACCELERATE WITHOUT THE TRANSMISSION SLIPPING AND SPUTTERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640323September 30, 2014
STRUCTURE:BODY
WHILE DRIVING ON THE FREEWAY AT ABOUT 55 TO 60 MPH THE BACK PASSENGER DOOR ON THE DRIVERS SIDE OPENED FOR NO REASON. IT WOULD NOT SHUT AND HAD TO PULL TO THE SIDE OF THE ROAD IN HEAVY TRAFFIC BECAUSE THE DOOR WOULD NOT LATCH. UPON INSPECTION IT APPEARS THE DOOR LATCH BROKE WHILE THE DOOR WAS SHUT AND THE CAR WAS IN MOTION. THIS CREATED A VERY DANGEROUS SITUATION WITH A CAR DOOR OPENING ON ITS OWN, ESPECIALLY IN THAT KIND OF TRAFFIC. FORD DOES NOT SEEM TO CARE TOO MUCH ABOUT THIS PROBLEM AND WILL FIX THE VEHICLE FOR CHARGE. HOPEFULLY SOMETHING WILL BE DONE BEFORE THIS PROBLEM CAUSES INJURY OR DEATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640364September 30, 2014
STRUCTURE:BODY
REAR PASSENGER DOOR WILL NOT LATCH. IT HAS BEEN WORKING JUST FINE FOR 2 YEARS. THEN TONIGHT LEAVING SCHOOL TO GO HOME FOR WORK IN THE MORNING. THE DOOR WAS DISCOVERED TO BE OPEN, AND APPARENTLY WILL NOT LATCH. I WILL HAVE TO WAIT TILL MORNING TIME, TIE THE DOOR SHORT WITH ROPES AND LIMP HOME WITH IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639726September 29, 2014
ENGINE
WHILE TRAVELING TO AND FROM WORK, THE VEHICLE SUDDENLY STALLS ON ME. IT STALLS EVEN IF I AM JUST WAITING ON A STOP SIGN OR LIGHT. I HAVE BEEN ON THE HWY AND IT STALLS. I AM ABLE TO TURN IT BACK ON BUT THIS IS DANGEROUS. IT MAKES NOISE LIKE THE ENGINE WANTS TO FALL OFF. MY HUSBAND ALSO HAS A FORD FIESTA AND THE SAME THING HAPPENS TO HIM. WHAT IS WRONG WITH THESE CARS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639755September 29, 2014
STRUCTURE:BODY
AS I STARTED TO DRIVE AWAY MY PASSENGER DOOR CAME OPEN ON A LEFT HAND CURVE, I IMMEDIATELY GOT OUT TO SEE WHAT THE PROBLEM ONE AS MAYBE THE SEATBELT WAS PREVENTING CLOSURE. HOWEVER, UPON OBSERVATION OF THE PASSENGER DOOR, I NOTICED THE LATCHING MECHANISM THAT IS SUPPOSED TO ATTACH THE DOOR TO THE BODY, WAS NO LONGER FUNCTIONAL, IT HAD LOST ALL TENSION AND WAS LOOSE INSIDE THE DOOR. I VERY RARELY HAVE PASSENGERS IN THIS CAR, SO FREQUENT USE COULD NOT BE AN EXCUSE FOR THIS MALFUNCTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639925September 29, 2014
VEHICLE SPEED CONTROL, POWER TRAIN
THIS IS THE SECOND TIME NOW THAT MY CAR HAS TO GO BACK IN TO THE SHOP THE FIRST TIME THE TRANSMISSION HAS BURNT OUT THE CLICHE AND THE TOLD ME THIS HAPPEN TIME TO TIME. THIS CAR HAS MADE ME ALMOST GET IN TO SEVERAL CAR CRASHES SO NOW IS THE SECOND TIME MY TRANSMISSION HAS GONE OUT ITS JUST A MATTER OF TIME TILL IT HAPPEN AGAIN HOPEFULLY IT WON'T BE WHILE I DRIVING AND TRY TO CHANGE LANES IT SHIFTS VERY HARD AND HESITATE WHEN YOU GIVE IT GAS LEST SEE WHAT THE FORD DEALERSHIP WILL TRY TO PULL A FAST ONE ON ME AND TELL THAT THERE IS NOTHING WRONG WITH MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640014September 29, 2014
EQUIPMENT ADAPTIVE/MOBILITY, STRUCTURE:BODY:DOOR
PASSENGER REAR DOOR LATCH BROKE. ALL I DID WAS UNLOCK THE DOOR AND NOW IT WILL NOT CLOSE. HAVE TO HAVE A CORD ACROSS THE BACK SEAT TO HOLD IT SHUT! THERE NEEDS TO BE A RECALL ON THIS IMMEDIATELY! I SHOULD NOT HAVE TO SPEND $250 ON THIS DEFECT THAT FORD SCREWED UP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640030September 29, 2014
STRUCTURE:BODY
WHEN EXITING THE VEHICLE THE RIGHT REAR PASSENGER DOOR WOULD NOT STAY CLOSED. DOOR HAD TO BE TIED CLOSED TO GET IT TO THE DEALER FOR REPAIRS. THE DEALER HAS HAD IT ALL DAY AND STATES IT IS A KNOWN PROBLEM AND IT CAN TAKE UP TO 30 DAYS TO REPAIR DUE TO LIMITED PARTS AVAILABILITY. DEALER ALSO STATES THEY CANNOT RELEASE THE VEHICLE BACK TO ME AS IT IS A SAFETY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639678September 28, 2014
STRUCTURE:BODY:DOOR, POWER TRAIN
WE HAVE HAD OUR FORD FIESTA IN ON THREE SEPARATE OCCASIONS TO HAVE THE DOOR LATCH REPLACED. THE DOOR FLIES OPEN WHILE DRIVING MY NEPHEW ALMOST FELL OUT OF THE CAR. THE JUST REPLACE IT WITH THE SAME DEFECTIVE PARTS. THE TRANSMISSION HAS NOT SHIFTED PROPERLY SINCE WE BOUGHT IT NEW AND THE MY SYNC HAS NEVER WORKED. THIS IS THE WORST CAR WE HAVE EVER HAD . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639378September 26, 2014
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR FAILED TO LATCH. THE DEALER STATED THAT THE REAR PASSENGER SIDE DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639422September 26, 2014
STRUCTURE:BODY
DOOR LATCH PROBLEM WITH MY 4-DOOR 2012 FORD FIESTA (HATCHBACK). TWO SEPARATE INCIDENTS WITHIN A MONTH-AND-A-HALF TIME-SPAN. THE FIRST TIME, THE TWO BACK DOORS WOULD NOT CLOSE/LATCH. HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP AND IT TOOK TWO WEEKS FOR THE REPLACEMENTS DOOR LATCHES TO COME IN. THE SECOND TIME, THE FRONT RIGHT PASSENGER DOOR WOULD NOT CLOSE/LATCH. HAD TO TIE THE DOOR SHUT AND DRIVE IT VERY SLOWLY TO THE DEALERSHIP (AGAIN), AS ANY LEFT TURNS CAUSED THE DOOR TO SWING WIDE OPEN IN TRAFFIC -- MORE SO WHEN GOING FASTER (ON THE HIGHWAY, ETC.). WE WAITED SEVERAL WEEKS TO HAVE THE PART REPLACED (AGAIN). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639455September 26, 2014
STRUCTURE:BODY
UNEXPECTEDLY REAR PASSENGER DOOR WOULDN'T LATCH OR CLOSE. LATCHING MECHANISM HAD TO BE REPLACED BY DEALERSHIP AT COST TO OWNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639225September 26, 2014
POWER TRAIN
DUAL CLUTCH AUTOMATIC TRANSMISSION EXHIBITED ERRATIC, SHAKY AND SHUDDERED SHIFTING THROUGH ALL GEAR RANGES...CHARACTERISTIC WITH FORD'S TSB'S 11-12-13, 12-04-06, 13-4-5, AND 13-9-4. AFTER HAVING TO JUSTIFY THE ISSUE TO TWO DEALERSHIPS (WAS AN ACTUAL PROBLEM AND NOT ME DRIVING INCORRECT OR UNDERSTANDING THE TRANSMISSION) FORD REPLACED THE CLUTCH PACKS AND SEALS DUE TO LEAK ON 26 SEP 2013. ADDITIONALLY, FORD GAVE ME (AT NO COST) AN EXTENDED POWERTRAINCARE (5 YEAR/100,000 MILE) WARRANTY. LUCKILY NOBODY WAS INJURED DUE TO THIS TRANSMISSION ISSUE, AND THE VEHICLE DROVE FINE AFTER REPAIR! I THOUGHT ALL THIS WAS RESOLVED UNTIL FORD SENT ME A LETTER (AUG 2014) STATING THAT CUSTOMER SATISFACTION PROGRAM 14M01 WAS EXTENDING WARRANTY ON THE FIESTA POWERSHIFT TRANSMISSION TO 7 YEARS/100,000 MILES? AND, NOW WE'RE AT 22 SEP 2014 (21,700 MILES) AND THE TRANSMISSION IS STARTING TO EXHIBIT THE EXACT ISSUES AS IT DID JUST BEFORE THE FIRST FAILURE. I'VE CONTACTED FORD AND SCHEDULED A SERVICE APPOINTMENT FOR THIS NEW ISSUE. FURTHER DID SOME RESEARCH AND FOUND THAT FORD HAS REDESIGNED THE CLUTCH SYSTEM (SINCE MY LAST FIX), AND ISSUED TSB 14-01-31. THAT'S FIVE TSB'S PLUS TWO WARRANTY EXTENSIONS IN 5 YEARS...AND STILL NO RECALL?? IN MY OPINION, FORD RUSHED THIS TRANSMISSION INTO MARKET (NOT FULLY TESTED), AND WE (THE CONSUMER) BECAME THE TEST SUBJECTS!! AGAIN, LUCKILY NOBODY HAS BEEN INJURED OR KILLED (THAT I KNOW OF YET)! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638876September 25, 2014
POWER TRAIN
I BOUGHT THIS CAR IN JUNE 2011. RIGHT FROM THE BEGINNING IT HAS HAD A TRANSMISSION PROBLEM. THE CAR SHUDDERS WHEN TRYING TO ACCELERATE. SOMETIMES IT'S LIGHT SHUDDERING AND SOMETIMES IT'S VERY ROUGH WHERE THE WHOLE CAR IS JERKING. THERE HAVE BEEN SEVERAL INCIDENCES WHERE I WAS TURNING LEFT AND THOUGHT I HAD PLENTY OF TIME BUT THE CAR DECIDES TO SHUDDER AND I HAVE ALMOST BEEN HIT BY ANOTHER CAR. MY HUSBAND HAD A SUPER CLOSE CALL. SAME THING TURNING LEFT AND THE CAR WAS SHUDDERING SO BAD IT JUST WOULDN'T GO AND HE WAS ALMOST HIT BY A TRUCK. WE HAVE TAKEN THE CAR IN SEVERAL TIMES TO BE FIXED AND EACH TIME IT'S FIXED FOR A SHORT AMOUNT OF TIME BUT EVENTUALLY THE SHUDDERING COMES RIGHT BACK. I'VE BEEN TOLD ALL THE FIESTAS HAVE THIS PROBLEM AND EVEN IF THEY PUT A NEW TRANSMISSION IN THIS PROBLEM WILL HAPPEN BECAUSE OF THE WAY THE TRANSMISSIONS BEEN BUILT. I FEAR IT'S ONLY A MATTER OF TIME BEFORE SOMEONE IS SEVERELY HURT OR KILLED FROM THIS PROBLEM. I FEEL LIKE FORD NEEDS TO STEP UP AND FIX THIS PROBLEM BEFORE IT'S TOO LATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638978September 25, 2014
WHEELS, TIRES
I GOT 4000 MILES ON MY CAR.IT IS 1 YEAR AND 3 MONTHS OLD. I'VE BLOWN OUT 6 TIRES BUY HITTING POT HOLES. AND ONCE ADD FRONT BUMPER DAMAGE. I WHAT THE CAR RECALLED. OR BETTER STRONGER RIMS AND TIRES. I WANTED TO GET WHEEL INSURANCE AFTER THE FIRST ONE BUT MY BROTHER AND BROTHER SAID DON'T. JUST DON'T HIT POT HOLES. THAT'S IMPOSSIBLE I MICHIGAN. AND I AM TOLD IT TO LATE. I RATHER HAVE STRONGER RIMS AND TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639039September 25, 2014
ELECTRICAL SYSTEM
HAVE HAD CAR TOWED TO DEALER ONCE AND JUMPED TWICE SINCE SPRING OF THIS YEAR. I WAS TOLD I DON'T USE IT ENOUGH! I GO OUT ABOUT EVERY OTHER DAY. WHAT IF I WENT ON VACATION FOR A MONTH? WOULD I NOT BE ABLE TO DEPEND ON MY CAR WHEN I RETURNED? TODAY, THE LIGHT IS ON AGAIN! I WAS DRIVING IT ON SUNDAY, TODAY IS THURSDAY! ONCE IT WOULDN'T START AFTER I STOPPED AT A STOP SIGN. LUCKILY I WAS IN A MALL PARKING LOT ON THE WAY TO A VERY BUSY HIGHWAY. HAVE HAD FORDS ALL MY LIFE..WOULD HATE TO STOP NOW!! PLEASE LOOK INTO THIS.I DIDN'T WRITE DOWN THE DATES. THE DEALER WOULD HAVE THEM ALONG WITH THE COMPANY THAT DOES THE FREE TOWING FOR 3 YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639063September 25, 2014
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
JUNE 22ND 2014 , MY SON'S FRIEND WAS GETTING OUT OF THE CAR AND CLOSED THE REAR PASSENGER'S DOOR AND IT WOULD NO LONGER LATCH. I HAD TO RATCHET THE 2 REAR DOORS TOGETHER TO HOLD IT SHUT. REPAIR COST WAS $300.00. SECOND INCIDENT WAS SEPTEMBER 20TH 2014, MY SON AND I WAS AT A FAMILY REUNION 300 MILES AWAY FROM HOME, AS WE WERE LEAVING,HE SHUT HIS FRONT PASSENGER DOOR AND IT DID NOT CLOSE, THE DOOR WOULD NOT LATCH. I STILL HAD THE RATCHET IN THE CAR FROM THE FIRST FAILED DOOR LATCH, SO HE RODE IN THE BACK WHILE I HELD THE DOOR SHUT RATCHETED TOGETHER TO THE FRONT DRIVER DOOR. I HAVE TO GET TOGETHER THE $300.00 TO REPLACE THIS FAILED LATCH. MY QUESTION IS THAT IF THE ORIGINAL PARTS FOR THE DOORS FAILED, WILL THE REPLACEMENTS DO THE SAME THING? I AM THANKFUL THAT MY SON AND HIS FRIEND WAS NOT INJURED, BUT MAYBE THAT IS WHAT THEY ARE WAITING ON BEFORE THEY FIX THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639090September 25, 2014
ENGINE, VEHICLE SPEED CONTROL
I WAS DRIVING HOME FROM WORK IN THE EARLY AFTERNOON ON AUGUST 21, 2014 WHEN MY CAR SEEMED TO LOSE THROTTLE. I HAD NOTICED IT WAS SLUGGISH TO PICK UP SPEED AROUND 5 MILES BEFORE. IMMEDIATELY BEFORE THE CAR LOST THROTTLE, AS IF IT WERE IN NEUTRAL, THE CHECK ENGINE LIGHT CAME ON, AN AUDIBLE ALERT WAS MADE, AND THEN MOST OF THE SERVICE LIGHTS CAME ON. I MANAGED TO PULL THE CAR OVER IN ABOUT 30 SECONDS, AND ONCE I WAS PARKED I COULD SEE FLAMES COMING OUT OF THE LEFT SIDE OF THE HOOD. I TURNED THE CAR OFF AT THAT POINT, GOT OUT, AND CALLED 911. UNFORTUNATELY THE FRONT OF THE VEHICLE WAS COMPLETELY ENGAGED BY THE TIME THE FIRE CREW ARRIVED. THE VEHICLE WAS A TOTAL LOSS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

← Back to Ford Fiesta