Ford Fiesta Complaints

3,175 consumer complaints on file.

#10816357December 27, 2015
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
OVER THE LAST 2 MONTHS, THE RADIO AND INSTRUMENT DASHBOARD HAVE BEEN FLASHING INTERMITTENTLY AND CAR LOSING POWER. BROUGHT TO FORD DEALERSHIP BUT THEY COULDN'T DUPLICATE THE PROBLEM DURING TEST DRIVE. IN ADDITION TO THE PROBLEMS LISTED EARLIER, NOW THE TCS OFF KEEPS ON FLASHING EVEN WHEN CAR IS IDLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816246December 26, 2015
ENGINE
FORD FIESTA (AUTOMATIC TRANSMISSION) HAS A TRANSMISSION SHUTTER WITH INITIAL TAKEOFF, AND WHEN SHIFTING GEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10812056December 24, 2015
POWER TRAIN
CAR HAS HAD TRANSMISSION PROBLEMS DELAY IN SHIFTS AND JERKY LOUD GRINDING NOISES. HAVE HAD 3 CLUTCH REPAIRES TO SOLVE AND NOW TO MY FORTH. I'VE HAD THREE CLOSE CALLS AS THE CAR FAILED TO ACCELERATE ACTING ALMOST IF THE BRAKE WAS APPLIED WHEN ENTERING TRAFIC. THESE HAVE BEEN SPACED OVER MY OWNERSHIP SINCE 10/2011. THE DEALER AND THE TECH TELLS ME THIS IS A DESIGN DEFECT AND THAT FORD WILL NO LONGER OFFER THIS TRANSMISSION DESIGN. THIS IS A TRULY UNSAFE CAR WHEN THE CLUTCH FAILS. THE CAR WAS PURCHASED NEW AND HAD BEEN REPROGRAMMED 6 TIMES AND NOW WILL HAVE ITS 4TH NEW CLUTCH INSTALLED AND IT ONLY HAS 58,800 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811982December 23, 2015
POWER TRAIN
CLUTCH SHUDDER. AFTER HAVING A REPLACEMENT CLUTCH ASSEMBLY INSTALLED 12,000 MILES AGO, THE CLUTCH SHUDDER, SHAKING, DELAYED ACCELERATION, AND JERKINESS HAVE RETURNED. ASSEMBLY WAS REINSPECTED AT DEALERSHIP, CONFIRMING THAT THE REPLACEMENT CLUTCH ASSEMBLY ALSO HAS THE FAILURE SYMPTOMS. A NEW ASSEMBLY IS BEING ORDERED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811983December 23, 2015
SEAT BELTS
SEAT BELT AUTO RETRACTOR HAS PROGRESSIVELY DEGRADED IN PERFORMANCE ON THE DRIVER'S SEAT SINCE ~70,000 MILES. AS OF NOW, SEAT BELT WILL NO LONGER RETRACT WITHOUT PHYSICALLY PUSHING IT BACK INTO THE HOUSING. PRETENSIONER STILL OPERATES CORRECTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811260December 19, 2015
POWER TRAIN
ALLOW ME TO BE #100 FOR COMPLAINTS ON THE 2014 FORD FIESTA!! MAYBE AFTER 100 COMPLAINTS FORD MOTOR COMPANY WILL DO SOMETHING TO HELP US ALL !! PURCHASED THE NEW 2014 FORD FIESTA IN AUGUST 2014. BY THE TIME I WENT IN FOR MY FIRST OIL CHANGE I WAS HAVING PROBLEMS WITH THE CAR SHAKING, JERKING, SLIPPING, SHUDDERING UPON LIGHT ACCELERATION ON GAS FROM A COMPLETE STOP. THEN THE CAR IS SLOW TO GAIN SPEED TO KEEP UP WITH TRAFFIC. I'VE EXPRESSED MY COMPLAINT/PROBLEM WITH THE SERVICE TECHNICIAN AT THE DEALERSHIP WHERE I PURCHASED THE CAR AND HE SAID IT'S NORMAL, PEOPLE COMPLAIN ABOUT THE SAME ISSUE ALL THE TIME AND THERE'S NOTHING THEY CAN DO ABOUT IT. AS OF TODAY'S DATE THE PROBLEM STILL EXIST, I'VE BEEN BACK TO THE DEALERSHIP WITH THE SAME COMPLAINT AND NOTHING HAS EVER BEEN RESOLVED. AND I CAN TELL IT'S GETTING WORSE EVERYDAY. THIS IS MY ONLY TRANSPORTATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810832December 16, 2015
POWER TRAIN
TRANSMISSION CONTROL MODULE RECALL: AFTER HAVING THE "TCM" SOFTWARE UPDATED IN SEPTEMBER, THE TRANSMISSION MALFUNCTION LIGHT STILL COMES ON WHEN MY CAR WILL NOT SWITCH GEARS. ONE DAY DRIVING DOWN THE INTERSTATE, MY CAR WAS GOING 65 MPH AND WAS NOT SWITCHING GEARS. AFTER HAVING IT TOWED TO THE NEAREST FORD DEALERSHIP, MY CAR WAS WORKED ON AND THE TRANSMISSION CONTROL MODULE WAS FINALLY REPLACED. LESS THAN A WEEK LATER, MY CAR WOULD NOT ACCELERATE OR SWITCH GEARS WHILE DRIVING UP A HILL. MY CAR BEGAN TO MOVE BACKWARDS SINCE IT WOULD NOT ACCELERATE. MY CAR WAS ROLLING BACKWARDS DOWN A HILL INTO ONCOMING TRAFFIC. THE FORD DEALERSHIP DOES NOT SEEM TO BE CONCERNED AND ASSURED ME THE SOFTWARE NEEDED TO BE UPDATED AGAIN AFTER IT WAS UPDATED LESS THAN A WEEK AGO. THIS IS SOMETHING THAT I FIND TO BE DANGEROUS IF THE CAR WILL NOT SWITCH GEARS. THE FIRST TIME THE CAR WAS TAKEN TO A FORD DEALERSHIP, I WAS TOLD THAT THE TRANSMISSION CONTROL MODULE PART ITSELF WAS ON BACKORDER AND COULD NOT BE REPLACED FOR AT LEAST A YEAR. THREE MONTHS LATER WHEN IT WAS TOWED TO A DIFFERENT FORD DEALERSHIP, THEY HAD ONE READILY AVAILABLE AND IT WAS REPLACED WITHIN TWO DAYS AND THE SOFTWARE UPDATED ACCOMPANIED THE SERVICE EVENT. LESS THAN A WEEK LATER MY CAR IS IN LIMP MODE AND WILL BARELY ACCELERATE TO GET ME SAFELY OFF THE ROAD. THIS ISSUE IS MUCH BIGGER THAN IT SEEMS AND FORD DOES NOT SEEM TO HAVE THE URGENCY TO FIX A DANGEROUS ISSUE FOR THEIR CUSTOMERS. UPON CALLING FORD TO HAVE MY VEHICLE LOOKED AT, IT WAS ABOUT A 5 DAY WAIT AND THEY COULD NOT PROVIDE ME WITH A RENTAL OR LOANER CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809986December 14, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THE TRANSMISSION FAILED. WHILE, AT A COMPLETE STOP THE TRANSMISSION JERKED VIOLENTLY, CAUSING THE VEHICLE TO ENGAGE ACCELERATION SLOWLY AND SHAKE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER REPLACED THE TRANSMISSION TWICE. HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810160December 14, 2015
POWER TRAIN
I TOOK MY 2013 FORD FIESTA IN TO GET THE OIL CHANGED AND TO DETERMINE WHY THE CAR WAS MAKING A GRINDING/SHUTTER/TUGGING NOISE/FEELING ON FEBRUARY 16, 2015 TO RANDALL REED'S PRESTIGE FORD, 3601 SOUTH SHILOH ROAD, GARLAND, TX 75041. I WAS INFORMED THERE WAS A RECALL ON THE CLUTCH AND THAT IT WOULD BE REPLACED FREE OF CHARGE. PRESTIGE FORD DID THE WORK ON MARCH 6, 2015 AND REPLACED THE CLUTCH. A WEEK LATER THE CAR WAS STILL MAKING THE GRINDING/SHUTTER/TUGGING FEELING . I RETURNED TO PRESTIGE FORD AND THE CLUTCH WAS ON BACK ORDER. PRESTIGE FORD REPLACED THE CLUTCH A SECOND TIME ON MAY 14, 2015. 5 STAR FORD HAS REPLACED THE CLUTCH A THIRD TIME ON DEC. 14, 2015 AND IT IS STILL MAKING THE GRINDING NOISE AND THEY FAILED TO PUT WATER IN THE COOLING RESERVOIR AND THE CHECK ENGINE COOLANT LIGHT IS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809696December 11, 2015
POWER TRAIN
THE TRANSMISSION STUTTERS, GRINDS, SLOW TO ENGAGE CAN ALSO POP INTO GEAR HARD WHEN EXCELLERATING OR HESTITATES WHEN EXCELLERATING. IT ALSO ALLOWS THE CAR TO ROLL BACKWARDS WHEN STATIONARY. TWO TIMES IN THE SHOP AND THE EXPLANATION IS NEEDS NEW PARTS, THEN HAS TO LEARN HOW TO BE A TRANSMISSIONJ AGAIN. WHAT??? IT HAS ONLY 14K MILE ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809706December 11, 2015
POWER TRAIN
HESITATES, GRINDS, SHUTTERS, LURCHES WHEN EXCELLERATING FROM A STOP OR SLOW SPEED. IT ALSO ROLLS BACK FROM A LEVEL STOP SOMETIMES WHEN YOU SWITH YOUR FOOT FROM BRAKE TO GAS. IT HAS BEEN TO THE SHOP AT LEAST TWICE BUT CONTINUES THE SAME THINGS. THE EXPLANATION IS THAT AFTER ITS WORKED ON IT RESETS AND HAS TO LEARN HOW TO SHIFT AS TRANSMISSION AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809509December 10, 2015
STEERING
MY SISTER BOUGHT A 2011 FORD FIESTA AND HAS ONLY PUT ABOUT 50000 MILES ON IT. TOOK IT TO FORD AND WAS TOLD THE LOWER STEERING SHAFT NEEDS REPLACED. COST-OVER $300. THIS ISN'T COVERED ON WARRANTY. I FIND IT ODD THAT A STEERING ISSUE WOULD NOT BE COVERED UNDER WARRANTY. FORD IS MAKING UNSAFE CARS!!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809302December 9, 2015
POWER TRAIN
I PURCHASED A 2012 FORD FIESTA NEW FROM A LOCAL DEALERSHIP IN MARCH 2012. I ALWAYS HAD PROBLEMS WITH SHUDDERING AND WAS TOLD THAT THE CAR WAS JUST GOING TO RUN THAT WAY. IN MARCH OF 2015 MY CAR STARTED STALLING AND SHUDDERING IN LOW GEAR WHILE IN MOTION OR WHEN STOPPED. I TOOK IT TO MY LOCAL DEALERSHIP, WAS TOLD THAT IT WAS A MASS AIRFLOW SENSOR PROBLEM AND IT SHOULD BE CORRECTED. BEFORE MAKING IT HOME IT DID THE SAME DAY AND THEN STARTED SHOWING A TRANSMISSION MALFUNCTION SERVICE NOW MESSAGE. I RETURNED TO THE DEALERSHIP, STILL DRIVEABLE JUST WITH AN ERROR MESSAGE. 30 DAYS LATER I CALLED TO CHECK ON MY CAR AND WAS TOLD IT WAS NOT DRIVE-ABLE, THE SPEEDOMETER WAS NOT WORKING, ALL THE CHECK ENGINE LIGHTS WERE ON AND THEY COULD NOT DRIVE IT OFF THE LOT. AFTER FIGHTING TO GET MY CAR FIXED BACK TO ITS ORIGINAL STATE, I PAID MORE MONEY FOR A ABS MODULE THAT THEY STATED WAS WRONG AS WELL AS THE TRANSMISSION CONTROL MODULE. WENT TO PICK UP THE VEHICLE IN SEPTEMBER, CAR WOULD NOT CRANK AND HAD TO BE JUMPED TO LEAVE THE DEALERSHIP. WAS TOLD MY BATTERY WAS DEAD. AFTER DRIVING THE CAR SINCE SEPTEMBER WITH CONTINUED SHUDDERING, I AWOKE THIS MORNING DECEMBER 9, 2015 TO ANOTHER TRANSMISSION MALFUNCTION SERVICE NOW LIGHT AND POOR DRIVING ABILITY. NOT SURE IF TAKING IT TO THE DEALERSHIP IS GOING TO DO ANY GOOD. IF THIS IS A REPEATED PROBLEM, AND THE TRANSMISSION IS GIVING MULTIPLE ISSUES FOR EVERYONE, THIS NEEDS TO BE CORRECTED. THE VALUE OF THE CAR IS NOT EVEN CLOSE TO THE PAY OFF LEFT ON THE VEHICLE, SO I MAY HAVE TO JUST DEAL WITH THE CAR SITTING AND NOT EVEN BEING DRIVE-ABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808961December 8, 2015
POWER TRAIN
VEHICLE WONT GO INTO GEAR. ENGINE STARTS FINE, BUT TRANSMISSION WILL NOT ENGAGE. BACKED OUT OF GARAGE, PUT CAR INTO DRIVE, AND NOTHING. CAR WILL NOT ENGAGE IN R OR D. HAD IT TOWED TO DEALER. TRANSMISSION CONTROL MODULE REPLACED BUT CAR STILL NOT RUNNING CORRECTLY, PER DEALER. DEALER SAYS CAR NEEDS A NEW TRANSMISSION. FORD SAYS I'M 1450 MILES AND 60 DAYS OVER THE 60K/5 YR WARRANTY SO NO ASSISTANCE WITH PAYING FOR REPAIRS. I'VE SEEM NO INDICATION FROM ALL THESE POSTS THAT A TRANSMISSION REPLACEMENT HAS FIXED THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808776December 7, 2015
POWER TRAIN
THE AUTOMATIC FORD FIESTA EXPERIENCES A VERY LOUD GRINDING/SCRAPING NOISE AS SOON AS IT STARTS COASTING (AS SOON AS THE FOOT IS OFF THE ACCELERATOR), REGARDLESS OF WHETHER THE BREAK PEDAL IS APPLIED OR NOT. THIS HAPPENS REGARDLESS OF THE SPEED AT WHICH IT IS TRAVELLING. INITIALLY TOOK THE CAR TO A REPUTABLE MECHANIC WHO INDICATED THE NOISE WAS COMING FROM THE TRANSMISSION AND RECOMMENDED I GO TO THE DEALER SINCE THE ISSUE MIGHT BE COVERED UNDER THE CAR'S WARRANTY. THE FIRST TRIP TO THE DEALER FOR THE NOISE RESULTED IN A REPLACEMENT OF THE DUAL CLUTCH. THE SECOND TRIP TO THE DEALER FOR THE NOISE RESULTED IN A REPROGRAMMING OF THE PCM/TCM MODULE. THE THIRD TRIP TO THE DEALER FOR THE NOISE RESULTED IN BEING TOLD THIS IS "NORMAL". THE NOISE ABATED AFTER THE DUAL CLUTCH REPLACEMENT AND REPROGRAMMING OF MODULES, BUT QUICKLY RETURNED (WITHIN DAYS) AND GREW LOUDER THAN BEFORE. THE NOISE IS SO LOUD THAT IT CAN WAKE UP NEIGHBORS WHEN DRIVEN THROUGH NEIGHBORHOODS AND MAKES IT DIFFICULT TO HAVE A CONVERSATION IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808860December 7, 2015
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
I BOUGHT THE CAR LESS THAN 5 MONTHS AGO AND HAVE DRIVEN IT 2,580 MILES. THE TRANSMISSION AND CLUTCH ARE DEFECTIVE. IT HAS BEEN TO THE SHOP 3 TIMES, THEY HAVE ALREADY REPROGRAMMED IT, REPLACED THE CLUTCH AND NOW THEY ARE REPLACING THE TRANSMISSION CONTROL MODULE. THE CAR HAS NOT SHIFTED RIGHT FROM THE DAY I BOUGHT IT. IT FEELS LIKE IT IS GOING TO "STALL" WHEN I'M IN REVERSE (IN MOTION), OR WHEN GOING FROM STOP TO GO. I HAVE BEEN BRAKING ON NUMEROUS OCCASIONS, WHEN IT DECIDED TO UPSHIFT, LURCHING THE VEHICLE FORWARD, ONCE INTO A CROSSWALK, ONCE VERY CLOSE TO ANOTHER VEHICLE. THIS IS VERY DANGEROUS. IT NEVER DRIVES THE SAME WAY TWICE. WHEN ENTERING TRAFFIC, IT DOESN'T ALWAYS WANT TO SHIFT PROPERLY, AND HAS LACK OF ACCELERATION OR A DELAY. IT SHAKES, HARD SOMETIMES (IN MOTION AND STATIONARY), IT FEELS LIKE YOU ARE IN A MASSAGE CHAIR. IT MAKES A WEIRD CLICKING NOISE, AT TIMES (IN MOTION.) OTHER TIMES A WEIRD GRINDING NOISE. TODAY IT WOULDN'T GET OUT OF 1ST GEAR (IN MOTION) AND HAD TO BE TOWED BACK TO THE DEALER. I HAD TO CALL OUT OF WORK AND I AM CONCERNED FOR MY SAFETY. CAR BOUGHT 7/72015 - PROBLEMS HAVE BEEN GOING ON UNTIL TODAY - 12/7/2015
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808907December 7, 2015
POWER TRAIN, UNKNOWN OR OTHER
I INITALLY LEASED, AND THEN PURCHASED, A 2013 FORD FIESTA. I HAVE BEEN THE ONLY DRIVER OF THE VEHICLE. I HAVE HAD A THE TRANSMISSION PIECES REPLACED ONCE AND THE VEHICLE IS BACK IN THE SHOP FOR THE SECOND TIME. I DON'T UNDERSTAND HOW THERE CAN BE SO MANY RECALLS RELATED TO THE TRANSMISSION BUT NO RECALL OF THE CAR ITSELF. IT LURCHES FORWARD, WILL NOT SHIFT INTO GEAR FROM A COMPLETE STOP OR ALMOST STOPPED CAR. I'VE HAD MANY NEAR MISSES AND FEEL INCREDIBLY UNSAFE DRIVING THE VEHICLE. THE CAR ONLY DROVE FOR A FEW THOUSAND MILES BEFORE THE PROBLEMS CREPT BACK UP, POSSIBLY EVEN WORSE THAN BEFORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808942December 7, 2015
POWER TRAIN
HAVE TAKEN THE 2013 FIESTA INTO THE DEALERSHIP 3 DIFFERENT TIMES FOR LACK OF POWER, NOT ACCELERATING, SLUGGISH FEEL BETWEEN GEARS SHIFTING. EACH TIME IT HAS EITHER BEEN REPROGRAMMED OR I WAS TOLD NO PROBLEM COULD BE FOUND! IT IS SCHEDULED FOR REPAIR THURSDAY, DECEMBER 10, 2015, WE ARE TAKING IT IN BECAUSE THIS LAST TIME THE CAR NEARLY STALLED ON MY DAUGHTER AS SHE TRIED TO GO AROUND A VEHICLE ON THE INTERSTATE, AND SHE WAS AT FULL SPEED BUT TRIED ACCELERATING. THIS WILL BE 4 TIMES IN TWO YEARS. THE VEHICLE JERKS OR STOPS . VEHICLE HAS ALWAYS BEEN IN MOTION, ALL THE TIME ON CITY STREETS AND HIGHWAY ALSO WHEN TURNING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808636December 6, 2015
POWER TRAIN
AUTOMATIC TRANSMISSION SLIPS AND DOES NOT SHIFT SMOOTHLY. THE FORD DEALERSHIP HAS WORKED ON IT TWICE WITHOUT REPAIRING IT. IT IS IN FOR A THIRD TIME AND THE PLAN IS TO REPLACE THE SAME PART THEY REPLACED LAST TIME. THE PROBLEM BEGAN AT 10,000 MILES AND REOCCURS EVERY 10,000 MILES. THOUGH THE CAR REMAINS UNDER WARRANTY, THIS IS A DANGEROUS SITUATIONS THAT NEEDS TO BE CORRECTED BY FORD IMMEDIATELY BEFORE SOME ONE GETS KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808190December 3, 2015
POWER TRAIN
THE 2012 FORD FIESTA HAS A KNOWN PROBLEM WITH ITS TRANSMISSION. THE DEALER REPLACED THE TRANSMISSION MODULE BUT THE CAR JERKS, STALLS AND SOMETIMES DIES OUT. TALKING TO THE DEALER TODAY, WE FOUND OUT IT IS A PROBLEM WITH THE CLUTCH. THE DEALER STATED FORD IS AWARE OF THE PROBLEM BUT HAS YET TO PROVIDE A "FIX" FOR IT. HOWEVER, IF THE ENGINE MAINTENANCE LIGHT GOES ON, THEN THE PROBLEM WILL BE ADDRESSED. IN THE MEANTIME, WE ARE SUPPOSED TO DRIVE THIS CAR HOPING THE ENGINE MAINTENANCE LIGHT WILL GO ON, POSSIBLY ENDURING THE POSSIBILITY OF HAVING THE CAR STOP COMPLETELY IN AN UNFORTUNATE SITUATION. TO US, THIS POSES A REAL SAFETY PROBLEM. YOU COULD BE ON THE INTERSTATE TRAVELLING AT A HIGH SPEED AND SUDDENLY HAVE THE CAR GLONK OUT, OR EVEN THE CAR COULD SUDDENLY LOSE ALL POWER IN CITY DRIVING LEADING TO AN UNFORTUNATE ACCIDENT. THIS PROBLEM IS SUPPOSED TO BE COVERED UNDER FORD'S TEN YEAR EXTENDED WARRANTY ON THE TRANSMISSION, BUT FORD DOES NOT WANT TO FIX THE PROBLEM UNTIL, AS IN THEIR WORDS, "YOUR PROBLEM WORSENS." I CANNOT BELIEVE THAT THIS SAFETY ISSUED CAN CONTINUE TO BE IGNORED BY FORD MOTOR COMPANY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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