Ford F-Super Duty Complaints

417 consumer complaints on file.

#739008January 8, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
ON 30 AUG 2000 WHILE TRAVELING OUR MOTOR HOME RAN OVER A BUMP IN ROAD AND STOPPED RUNNING,A WRECKER WAS CALLED MOTOR HOME WAS TOWED TO A REPAIR SHOP WHERE IT WAS DETERMINED THE FUEL PUMP HAD SHORTED OUT , NEITHER THE MANAFACTURER-+ OR FORD WANT TO REIMBURSE ME FOR THE REPAIRS SAYING IT IS THE OTTERS FAULT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738917January 7, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I HAVE HAD A RECURING PROBLEM WITH BRAKE PULSATION, THAT SEEMS TO RESULT IN THE FAILURE OF THE ANTILOCK BRAKE SYSTEM ON THIS VEHICLE. I HAVE NOTIFIED THE DEALER AND MADE A COMPLAINT TO FORD'S CUSTOMER SERVICE DEPARTMENT. THE LAST TIME THE BRAKES STARTED PULSATING ON THIS TRUCK I HAD TO MAKE AN EMERGENCY STOP. WHEN I ENGAGED AND HELD THE BRAKE PEDAL MY TRUCK SLID SIDE WAYS ON THE EXPRESSWAY INTO THE MEDIAN. I THOUGHT ANTILOCK BRAKES WERE SUPPOSED TO ALLOW THE DRIVER TO MAINTAIN CONTROL IN THESE TYPES OF SITUATIONS. I CAN ONLY CONCLUDE THAT THE BRAKE PROBLEMS I HAVE ENCOUNTERED WITH THIS VEHICLE IS RESPONSIBLE FOR THIS SITUATION. I KNOW OF OTHERS WHO ARE HAVING THE SAME PROBLEM WITH THEIR VEHICLES AND I THINK THAT FORD SHOULD CORRECT THIS DEFECT BEFORE IT GETS SOMEONE KILLED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738048December 20, 2000
FUEL SYSTEM, GASOLINE:DELIVERY
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738004December 19, 2000
STEERING:LINKAGES
SAME DEFECT OCCURRED ON 10/3/00 AFTER COMING OFF A MOUNTAIN PASS. LOST COMPLETE CONTROL OF MOTORHOME WITH SEVERE SHAKING AND CONTROL OF STEERING. WE WERE ON A TWO LANE BOTH TIMES WITH NO COMING TRAFFIC, THANK GOODNESS. ENDED UP IN OPPOSING LANE OF TRAFFIC. BOTH TIMES THE DAMPER WAS BROKEN AND THEN REPLACED. FORD REPLACED THE FIRST TIME AND THE SECOND TIME WE HAVE WORD THAT WE WILL RECEIVE A CHECK FOR $135. WE WERE INSTRUCTED TO BUY A DAVIS TRU-TRACK BAR AND THAT THIS WOULD NOT OCCUR AGAIN. THE BAR IS NOT STANDARD ON THE MH, BUT SHOULD BE. IT COST $375 FOR WHICH WE WERE NOT REIMBURSED. WE FEEL THAT THIS ADVICE ON THE TRUE TRACK BAR SHOULD HAVE BEEN GIVEN TO US THE FIRST TIME IN 1998. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737574December 9, 2000
STEERING:HYDRAULIC POWER ASSIST SYSTEM
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737533December 8, 2000
TIRES:SIDEWALL
I AM CONCERNED BECAUSE I HAVE FIRESTONE TIRES THAT ARE DRY ROTTING ALONG THE SIDEWALL IN A CIRCULAR PATTERN AND ARE STARTING TO BLEMISH IN THE SAME SPOT. I ONLY HAVE 38,000 MILES ON MY VEHICLE AND FEEL THAT THIS SHOULD NOT BE HAPPENING THIS SOON. WHEN WE WERE DRIVING DOWN THE INTERSTATE A WHILE BACK AND STOPPED AT A REST AREA APPROX. 4 HOURS INTO OUR TRIP OUR TIRES WERE VERY STICKY AND HAD LITTLE BALLS OF RUBBER THAT WERE STUCK TO THE TIRE. I HAVE 2 CHILDREN AND FEEL THAT THEIR SAFETY AS WELL AS THE SAFETY OF MY HUSBAND AND MYSELF ARE IN JEOPARDY. I WOULD LIKE ANY INFORMATION YOU HAVE SENT TO ME REGARDING THIS SIUTATION. THANK YOU . SINCERELY, DENISE KEEN (TIRESIZE: LT23585R16)( DOT NUMBER: TIRE SIZE: LT23585R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736653November 21, 2000
TIRES
I WAS EXPERIENCING A VERY BAD SHAKE TO MY TRUCK. IT WAS WANDERING ON THE ROAD AT SPEEDS OVER 50 MPH. I INSPECTED THE TIRES AND FOUND A 14 INCH CRACK DOWN THE CENTER OF THE TREAD OF ONE TIRE. THE OTHER TIRES TREAD WERE WORN IN AN UNEVEN PATTERN (CUPPING) . I CONTACTED FIRESTONE DEALER. WAS INFORMED THAT THEY WERE NOT PART OF THE RECALL AND THEIR WAS NOTHING THEY COULD DO FOR ME. DUE TO SAFTEY REASONS I PURCHASED NEW GOODYEAR TIRES THE SAME DAY. I HAVE RETAINED THE OLD TIRES. PLEASE ADVIES IF THESE TIRES HAVE BEEN INCLUDED IN THE RECALL AND WHAT OPTION ARE AVAILABLE. THANKS,JEFF. *AK (DOT NUMBER: F07D-G061 TIRESIZE: LT265/75R1)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736008November 8, 2000
TIRES
WHILE DRIVING INTERSTATE RT.80 IN NABRASKA THIS JULY ; AT ABOUT 70 MPH I, I EXPERIANCED A NEAR FATAL BLOWOUT OF MY LEFT REAR INNER TIRE. IT ALSO DAMAGED THE OUTTER TIRE AS WELL. I WAS ABLE TO GET THE MOTOR HOME UNDER CONTROL, AND GET TO AN EXIT. WE HAD TO WAIT 5 HRS. TO GET IT REPAIRED. WE GOT HOME OK. THE VERY NEXT TIME WE WHERE GO OUT , AS SOON AS I GOT UP TO HIGHWAY SPEED I FELT A PULLING TO THE RIGHT AND A VERY BAD VIBRITIONS. I HAD TO STOP AND GO BACK HOME; AT CLOSER INSPECTION, I DISCOVERED BOTH FRONT TIRES HAD BELT SEPERATION . I JUST AVIODED WHAT COULD HAVE BEEN A BIG PROBLEM. OUR 31 FOOT CLASS 'C' FLEETWOOD JAMBOREE GT WOULD HAVE MADE A MESS.*AK (DOT NUMBER: VD1L1XD217 TIRESIZE: 225/75R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735859November 6, 2000
WHEELS:HUB
I AM TOLD THAT THE VIBRATION OF THE RV IS CAUSED BY THE HUBS BEING "STUD-PILOTED MOOUNTING SYSTEM" AND THE WHEELS ARE "HUB PILOTED WHEELS SYSTEM" THEY DO NOT MATE AND FORD HAS NOT ACKNOWLEDGED THE PROBLEM AFTER SEVERAL TELEPHONE CONVERSTIONS AND LETTERS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735717November 4, 2000
TIRES
I HAVE SENT LETTERS TO FIRESTONE IN REGARDS OF THE DAMAGE TO MY MOTORHOME FROM A TIRE EXPLOSION AND THEY DO NOT APPEAR TO GIVE A DARN SO THEY ARE NOT RESPONDING, IS THERE ANY WHY I CAN SHAKE THE TREE AND GET THEM TO RESPOND ?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735614November 2, 2000
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
WITH THE STEERING WHEEL TURNED SEVERAL DEGREES OFF CENTER YOU CANNOT ACTIVATE THE TURN SIGNAL. THE LEVER WILL NOT CATCH AND IS RELEASED, CAUSING THE SIGNAL NOT TO ACTIVATE. ONE REMEDY IS TO STEER THE VEHICLE IN SUCH A WAY AS TO KEEP THE STEERING WHEEL STRAIGHT UP AND DOWN WHICH WILL ALLOW THE SIGNAL LEVER TO CATCH. THIS IS AN EXTREMELY UNSAFE CONDITION. THE END RESULT IN MANY SITUATIONS IS THAT YOU CANNOT ACTIVATE THE TURN SIGNAL. THE DEALER HAS SAID THAT THIS IS A DESIGN DEFECT AND CANNOT BE CORRECTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735616November 2, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN DEPRESSING THE BRAKES AND ENCOUNTERING ROUGH ROAD SURFACES ANTI-LOCK BRAKING SYSTEM RELEASES THE BRAKE AND ALLOWS VEHICLE TO CONTINUE FORWARD AT A RATE OF SPEED THAT IS FASTER THAN DESIRED. END RESULT IS THAT THE VELE COULD HIT AN OBJECT IT WOULD NOT ORDINARILY ENCOUNTER IF THE ANTILOCK BRAKING SYSTEM DID NOT RELEASE THE BRAKE. IF THE BRAKE IS APPLIED WITH A FIRM AMOUNT OF PRESSURE, AND A TIRE ENCOUNTERS BUMPS OR DEPRESSIONS IN THE ROADWAY BRAKE IS EFFECTIBELY RELEASED FOR THE DURATION OF THE ENCOUNTER. THE ROUGHER THE SURFACE THE MORE THE EFFECT IS AMPLIFIED. IT DOES NOT TEND TO HAPPEN ON SMOOTH ROAD SURFACES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735661November 2, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THIS IS MY SECOND FORD TRUCK IN A YEAR 1/2 AND MY FORTH MOTOR I AM EXPERIENCING A LOUD ENGINE KNOCK ON COLD START UP. THE KNOCK GETS LOUDER AND LONGER. FORD HAS REPLACED LIFTERS ON MY 2000, THAT DID NOT TAKE CARE OF THE KNOCK. I HAVE TALKED TO DIFFERENT PEOPLE THAT OWN THE 5.4 ENGINE AND THEY EXPEREINCE THE SAME NOISE. I HAVE FOUND MOST PEOPLE DO NOT NOTICE THE NOISE BECAUSE OF THE RADIO,AS WELL AS THE BELL NOISE WHEN YOU FIRST START THE TRUCK. I HAVE ALSO HAD A SPARK PLUG EJECTED FROM THE CYLINDER HEAD OF MY 1999. THE FORD DEALER WANT TO REPLACE MY 2000 5.4 ENGINE WITH A NEW ONE . HOW MUCH SHOULD A CONSUMER TAKE. HERE I GO AGAIN WITH ENGINE REPLACEMENT IN A NEW TRUCK LESS THAN A YEAR OLD. PLEASE HELP!!!! THANK YOU!!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735565November 1, 2000
SUSPENSION
WHEELS VIBRATE EXCESSIVELY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735336October 28, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
AT VERY SLOW SPEEDS, PARTICULARLY IN HEAVY CITY TRAFFIC, WHEN BRAKING, THE BRAKE PEDAL CHATTERS AND KICKS BACK AS WOULD BE EXPECTED WHEN THE ANTI SKID SYSTEM ENGAGES. THE BRAKES RELEASE AND THE VEHICLE CONTINUES TO MOVE FORWARD. I NHAVE NARROWLY MISSED HITTING THE VEHICLE IN FRONT OF ME AT STOP SIGNS AND LIGHTS. AS A TEST, I TEMPORARILY REMOVED THE FUSE ON THE ABS SYSTEM. AT THAT TIME THE BRAKES FELT NORMAL. I HAVE NOT BEEN ABLE TO HAVE A QUALIFIED TECHNICIAN AT A FORD DEALER TO EXPERIENCE THE SAME THING. IT IS AN INTERMITTANT FAILURE. I HAVE HAD A MOTORHOME DEALER SUPERVISOR EXPERIENCE THE FAILURE AND HE SUGGESTED IT SHOULD BE CORRECTED IMMEDIATELY. THE INTERMITTANT MODE MAKES IT DIFFICULT TO CONVINCE ANYONE THAT THERE IS A PROBLEM. I AM UNAWARE OF ANY COMPUTER FAILURE CODE THAT MIGHT BE STORED THAT WOULD RECORD THE EVENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734265October 13, 2000
TIRES
THE TIRES BLEW THE THREAD OFF AND CAUSED SEVERE BODY DAMAGE AND VEHICLE HAD TO BE TOWED IN TO TOWN. FIRESTONE WAS CONTACTED AND I WAS ADVISED TO SEND THE TIRES TO BFTS 1515 ELM HILL PKIE #405 NASHVILLE TN 37210-3615 I HAD TO PAY TO SEND THEM TO THEM AS THE LOCAL FIRESTONE DEALER WAS UNABLE TO HELP DUE TO THE BODY DAMAGE. I ELECTED NOT TO DO THIS AND PURCHASED MICHELINS TO REPLACE THE 6 TIRES. I TURNED THE CLAIM INTO MY INSURANCE COMPANY AND THEY FIXED THE BODY DAMAGE. I FEEL FIRESTONE SHOULD BE HELD ACCOUNTABLE AS THE VEHICLE ONLY HAD 14,000 MILES AND WAS ONLY ABOUT 1 AND A HALF YEARS OLD. JUST WANTED TO LET YOU KNOW ITS NOT ONLY THE WILDERNESS TIRES THAT BLOW APART. I LOST THREAD ON BOTH REAR RIGHT SIDE TIRES. THANK YOU.*AK (TIRESIZE: 225/75R16)( DOT NUMBER: TIRE SIZE: 225/75R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733563October 6, 2000
TIRES:TREAD/BELT
TREAD SEPARATED FROM TIRE WHEN LEAVING HIGHWAY. HAVING SLOWED DOWN KEPT TIRE FROM COMING COMPLETLY APART. TIRES ARE 1 YEAR AND 8 MONTHS OLD. HAD 41320 MILES ON THEM. ONLY TIRE I HAVE HAD TO SEPARATE, EVEN WHEN I'VE RAN THEM BALD BEFORE. LOCAL TIRE SHOP EMPLOYEE SAID HE HAD TWO OTHER F250'S COME IN WITH THE SAME TYPE PROBLEM. NOT SURE IF IT WAS THE EXACT SAME MODEL TIRE OR NOT. WORRIED ABOUT OTHER 3 TIRES NOW. (DOT NUMBER: VNW81XL508 TIRESIZE: 265 75 R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733504October 5, 2000
TIRES:TREAD/BELT
THE TREAD CAME COMPLETELY OFF AND TORE OUT A SECTION OF THE LP LINE TO THE REFRIGERATOR. (DOT NUMBER: VN1L1XA386 TIRESIZE: LT22575R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733173October 2, 2000
TIRES:TREAD/BELT
DRIVING ON AN INTERSTATE HIGHWAY, THE TREAD SEPARATED FROM THE TIRE AROUND THE ENTIRE CIRCUMFERENCE. FAILURE WAS INSTANTANEOUS AND EXPLOSIVE. MINOR DAMAGE WAS SUSTAINED TO THE VEHICLE FROM TIRE DEBRIS. CONTROL WAS MAINTAINED AS THE TIRE WAS ONE OF DUAL REAR TIRES. I CONTACTED BOTH MY LOCAL FORD DEALER AND FIRESTONE DEALER, BUT THEY SHOWED NO INTEREST. I AM STILL IN POSSESSION OF THE FAILED TIRE, BUT NO LONGER HAVE THE REMAINING TIRES AS I REPLACED THEM. THE TREAD DEPTH OF THE FAILED TIRE AND THE REMAINING ORIGINAL TIRES WAS VERY GOOD, ALTHOUGH I DON'T RECALL THE EXACT MEASUREMENT. A GOODYEAR DEALER EVALUATED THE TIRES, AND RECOMMENDED NOT CHANGING THE TIRES BASED ON THEIR CONDITION. I ONLY DID SO AS A PRECAUTION.*AK (TIRESIZE: LT225/75R1)( DOT NUMBER: TIRE SIZE: LT225/75R1 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733192October 2, 2000
TIRES:TREAD/BELT
SIDEWALL CRACKING/BUBBLES IN 3 TIRES; 2 REPLACED 5/00 ON INVOICE 013465, 1 FAILING NOW, WILL REPLACE AT FIRESTONE STORE #010464 UNDER WARRANTY. FIRST 2 HAD CRACKING AT 5145 MILES, 3RD AT 8900 MILES. ALL NEW CANADIAN MADE FIRESTONES INSTALLED BY FORD ON NEW TRUCK BEFORE TRUCK PURCHASED.*AK (DOT NUMBER: VNW81XL249 TIRESIZE: LT26575R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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