Ford F-250 Complaints (2021)

156 consumer complaints on file.

#11668804June 24, 2025
ENGINE
ON YOUR VEHICLE, IT MAY BE POSSIBLE FOR AGED BIODIESEL DEPOSITS TO ACCUMULATE IN THE HIGH PRESSURE FUEL PUMP. THIS MAY RESULT IN EXTENDED CRANKING WITHOUT STARTING WHILE THE VEHICLE IS PARKED, OR LOSS OF MOTIVE POWER WHILE DRIVING. My vehicle has been inoperative for MONTHS due to this recall, per the manufacturer. We had no warning lights or problems prior to trying to start the vehicle and that failing. We took it to the manufacturer, and they said it was because of the recall. The recall date is Dec 20,2024 and it is now June 24, 2025. That is 6 months without a remedy. This is not being taken care of in a timely manner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667451June 17, 2025
STRUCTURE:BODY
Electronic tailgate randomly opens while driving and causes significant safety issue while hauling materials. Has happened multiple times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666822June 13, 2025
POWER TRAIN
The contact owns a 2021 Ford F-250. The contact stated while driving approximately 5 MPH, there was an abnormal popping sound coming from under the floorboards. The contact was towing a 16-foot dump trailer with an approximate load of 16,000 lbs. during the failure. The contact stated no warning light was illuminated. The contact stated that the vehicle lost motive power. The contact stopped the vehicle and inspected the rear of the vehicle and became aware that the rear of the drive shaft was hanging down and touching the road surface. The contact had the vehicle towed to a dealer who diagnosed that the rear axle housing had failed, causing the driveshaft to shear off. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline for assistance. The contact researched online and related the failure to NHTSA Campaign Number: 21V536000 (Power Train); however, the VIN nor the model vehicle was included. The failure mileage was approximately 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666387June 11, 2025
FUEL SYSTEM, DIESEL
The contact owns a 2021 Ford F-250. The contact stated that while attempting to start the vehicle, the engine failed to turn over. There was no warning light illuminated. The vehicle was towed to a local dealer, where the vehicle was diagnosed, and the contact was informed that the CP4 pump was faulty and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL); as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665409June 6, 2025
FUEL SYSTEM, DIESEL
The contact owns a 2021 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664443June 2, 2025
BACK OVER PREVENTION: WARNINGS
The back up camera and detection system glitches out when the weather is hot outside. When the cameras goes from working to not working or giving glitching screen effects it really affects the safety of being able to see what’s behind you while backing up. I’ve had no system alerts on this issue it just has a mind of its own. There is a recall out for this issue but I was told it was a vin specific issue and that’s not the case. There is a clearly a problem with the software that’s affecting my same year model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663594May 29, 2025
POWER TRAIN
10 speed transmission causing unsafe operation. Stalling , stopping decelerated shifting.. replace with a new transmission by ford and nown14k miles in its doing the same thing. Someone will wreck because of this and it won't be good!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663541May 28, 2025
BACK OVER PREVENTION
The contact owns a 2021 Ford F-250. The contact stated that while attempting to reverse out of a parking spot, the rearview camera displayed on the center console failed and the screen was blue with the message "Camera not Available" displayed. The contact stated that the screen was fuzzy, and the image was jump around on the screen. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed because the VIN was not under recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663197May 27, 2025
FUEL SYSTEM, DIESEL
The contact owns a 2021 Ford F-250. The contact stated that while driving at an undisclosed speed, there was a loud clanking sound coming from the rear of the vehicle. There was no warning light illuminated. The contact stated that the vehicle went into LIMP mode, and then lost motive power. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel). The vehicle was towed to the dealer, where it was diagnosed and determined that the fuel system and fuel pump module had failed and needed to be replaced. The dealer confirmed that parts related to the recall repair were not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 115,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662371May 21, 2025
FUEL SYSTEM, DIESEL
The contact owns a 2021 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle lost motive power while driving at various speeds and while idling. The contact would restart the vehicle; however, occasionally the vehicle failed to start. There was an unknown warning light illuminated. The dealer was contacted. The manufacturer was made aware of the issue and opened a case. The failure mileage was approximately 130,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661251May 15, 2025
FUEL SYSTEM, DIESEL
The contact owns a 2021 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of automotive power, with the check engine warning light illuminated. The vehicle was scanned by an independent mechanic, and DTC: P0087; was retrieved. The vehicle was towed to the local dealer, where the vehicle was diagnosed and remained for further investigation. The manufacturer was made aware of the failure. The failure mileage was approximately 133,071. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657705April 30, 2025
BACK OVER PREVENTION, FUEL SYSTEM, DIESEL
The contact owns a 2021 Ford F-250. The contact received notifications of NHTSA Campaign Numbers: 24V957000 (Fuel System, Diesel) and 25V048000 (Back Over, Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted. The manufacturer was not made aware of the issues. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657627April 29, 2025
FUEL/PROPULSION SYSTEM
We were on the interstate and our truck had reduced power and then failed. The diesel particulate filter light came on as well as the service engine soon warning. We were hauling our 40 foot 5th on the way home from a trip. We were able to make it to the side of the road but it would not start. It would crank for a while then quit. We were stuck on a very busy/dangerous highway for over 2 hours waiting on a tow truck to get us. It cost $500 to be towed to the ford dealership 2 miles away. We were nearly 3 hours from home. Our truck and 5th wheel are both still at the dealership. We were told today that the fuel pump exploded leading to shards of metal throughout the system and that it would be $15000-18000 to repair. There isn’t a solution with the recall but it will be covered under our powertrain warranty. We are left without a truck and have no way to get our camper home until it’s repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655279April 17, 2025
ENGINE
Engine loss of power - engine failure. My vehicle was serviced regularly with Ford dealership. Just weeks after an oil change at dealership I had sudden catastrophic engine failure. They found metal in my oil and stated my engine had failed due to faulty pump. I contacted ford dealership and customer service center, and they refused to repair as I was about 125864 miles (25k over warranty) on a truck they told me would last 400k with proper Maintenace. I have been making my monthly payments on this large paperweight and now there is a recall, and I still cannot get ford to repair the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654530April 14, 2025
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
The contact owns a 2021 Ford F-250. The contact stated that while the vehicle was parked and idling, the vehicle shut off and failed to restart. There were no warning lights illuminated before the failure. The contact stated that several unknown warning lights illuminated after the failure. The vehicle was towed to the local dealer, where it was diagnosed and determined that the fuse box needed to be replaced. The contact stated that the vehicle was not communicating with the fuse box. Additionally, there was moisture in the fuse box. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline; however, no assistance was provided. The failure mileage was approximately 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654102April 11, 2025
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2021 Ford F-250. The contact stated that while using the key fob to unlock the doors, the alarm activated. The contact stated that the front driver's side failed to lock as intended. No warning lights illuminated. The vehicle was taken to the dealer. However, the vehicle was not diagnosed or repaired due to costs. The contact related the failure to TBS: 21-2207. The contact stated that the failure had occurred several times. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653626April 9, 2025
LATCHES/LOCKS/LINKAGES
The contact owns a 2021 Ford F-250. The contact stated that while driving at an undisclosed speed, the tailgate independently opened, and items in the bed of the vehicle were lost due to the failure. The vehicle was taken to the dealer several times; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact was informed that Customer Satisfaction Program: 21M05; repair was performed in June 2022, and the technician disconnected the tailgate indicator light. The contact stated that the failure had occurred several times since Customer Satisfaction Program: 21M05; repair was performed. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 23,735.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653166April 7, 2025
STEERING
Death Wobble Severe steering problems occur with this vehicle. Especially when hitting even a slight bump in the road. When pulling a trailer across a bridge, it became so severe that the truck and trailer changed lanes and I had NO control. This problem occurs regularly and is a very dangerous situation!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647765March 11, 2025
ENGINE
The exhaust manifold bolts broke and it’s leaking toxic fumes in the path of the cab and it gives me a headache I’ve done research and this is a common issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646041March 3, 2025
FUEL SYSTEM, DIESEL
The contact owns a 2021 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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