Ford F-250 Complaints (2018)

400 consumer complaints on file.

#11217198May 31, 2019
STEERING, SUSPENSION, WHEELS
TSB # 18-2268 AT 60 MPH ON A SMOOTH FLAT HIGHWAY AND AFTER CROSSING A BRIDGE EXPANSION JOINT THE TRUCK STARTED TO SHAKE VIOLENTLY AND WAS EXTREMELY DIFFICULT TO CONTROL. THE STEERING WHEEL SHOOK SO VIOLENTLY IT WAS DIFFICULT TO HOLD ONTO IT. ONCE THE VEHICLE SLOWED TO UNDER 30 MPH THE SHAKING STOPPED. BECAUSE OF TRAFFIC I WAS NOT ABLE TO CHANGE LANES AND GOING FROM 60 MPH TO 30 MPH IN THE LEFT LANE (FAST LANE) WAS EXTREMELY HAZARDOUS WITH A TRACTOR TRAILER BEARING DOWN ON ME BLOWING MADLY AS HE TRIED TO SLOW HIS TRUCK DOWN FROM REAR ENDING ME. I CALLED THE DEALER AND THEY ARE LOOKING AT IT ON 06/04/2019 @ CIOCCA FORD IN QUAKERTOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208637May 20, 2019
STRUCTURE:BODY
WHILE PUTTING MY F250 IN GEAR (DRIVE), THE TRUCK TAILGATE WAS AUTOMATICALLY OPENED, WHICH THEN CRUNCHED INTO MY GOOSE NECK TRAILER WHEN MAKING A RIGHT HAND TURN. THE TAIL GATE HAS OPENED 3 TIME, WITHOUT USER INTERVENTION, IN THE FIRST 6 WEEKS I'VE OWNED THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207564May 14, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
ON 4/19/19 I MISFUELED MY DIESEL VEHICLE. I STOPPED THE PROCESS IMMEDIATELY AND CALLED FORD FROM THE FILLING STATION. THE FORD SERVICE CENTER SAID THAT I SHOULD AVOID TURNING THE ENGINE ON, OR EVEN PLACING THE ENGINE IN ACCESSORY MODE BECAUSE IT WOULD ENGAGE THE FUEL PUMP AND FLOOD THE SYSTEM WITH GASOLINE. WHEN THE TOW TRUCK ARRIVED, IT BECAME CLEAR THAT I COULD NOT PUT THE VEHICLE IN NEUTRAL TO BE WINCHED ONTO THE FLATBED TOW TRUCK WITHOUT TURNING ON THE ACCESSORY MODE. I CALLED FORD FOR AN ALTERNATIVE. FORD RECOMMENDED THAT I DISCONNECT A CABLE BENEATH THE TRUCK THAT WOULD DISENGAGE THE TRANSMISSION AND ALLOW THE TRUCK TO MOVE. BECAUSE I COULD NOT FIGURE OUT HOW TO DO THIS, I HAD TO TURN ON THE ACCESSORY TO GET THE TRUCK OUT OF PARK FOR TOWING. THIS CAUSED ABOUT $12,000 IN DAMAGE TO THE FUEL SYSTEM. MORE TO THE POINT OF THIS COMPLAINT, I LATER DISCOVERED THAT THIS PROCEDURE IS NOT IN THE MANUAL FOR MY TRUCK. FURTHER, THE PROCEDURE THAT IS IN THE MANUAL WAS NOT MENTIONED. IT IS POSSIBLE THAT THE FORD MANUAL CONTAINS A PROCEDURE THAT DOES NOT APPLY TO THE TRUCK. IT IS ALSO POSSIBLE THAT FORD IS RECOMMENDING A PROCEDURE THAT IS INHERENTLY MORE DANGEROUS THAN THE PROCEDURE IN THE MANUAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207178May 13, 2019
STEERING
WHILE DRIVING HWY. 84 FROM LUBBOCK, TX HIT WASHBOARD RUTS IN SPAN OF 5 MILES. HAD 3 EPISODES OF TRUCK VIOLENT SHAKING OR DEATH WOBBLE , ALMOST LOOSING CONTROL IN TRAFFIC. 22,000 MILES ON TRUCK ALL HIGHWAY MILES. TOOK IN FOR WARRANTY WORK. RIGHT FRONT END REPLACEMENT. DRIVING 75 MPH HAD TO DROP DOWN TO 20 TO GAIN CONTROL. WARY OF ANOTHER EPISODE. FORD NEEDS TO FIX PROBLEM. THESE TRUCKS TO EXPENSIVE FOR THIS TO BE HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207195May 13, 2019
STEERING
WHEN GOING 70 OR ABOVE AND U HIT A BUMP OR ROUGH SPOT IN THE ROAD THE TRUCK DOES WHAT THEY CALL THE DEATH WOBBLE VERY SCARY AND SOMEONE IS GOING TO DIE IF THIS DOES NOT GET TAKEN CARE OF THE TRUCK NEARLY LOSES CONTROL IT'S SO BAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206781May 10, 2019
STEERING, SUSPENSION, WHEELS
AT 17,000 MILES THE TRUCK STARTED GOING INTO WHAT EVERYONE CALLS A "DEATH WOBBLE" WHEN AT HIGH SPEED AND/OR ROUGH SPOT IN THE ROAD. IT IS CLEAR THAT THEY HAVE A MAJOR SAFETY ISSUE HERE AND THEY ARE DOING NOTHING ABOUT IT AND THEIR FIX IS ONLY A PATCH THAT DELAYS THE PROBLEM TO A LATER DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204330April 29, 2019
STEERING, SUSPENSION
WHILE DRIVING , FRONT END HAS A WOBBLE , OR LOOSENESS THAT MAKES IT KINDA SCARY TO DRIVE. AFRAID I'M GOING TO LOSE CONTROL OF THE TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202905April 22, 2019
STEERING, SUSPENSION, UNKNOWN OR OTHER
WHEN DRIVING BETWEEN 60 AND 75 MPH THE TRUCK BEGINS TO SHAKE VIOLENTLY. THE STEERING WHEEL ROTATES BACK AND FORTH OUT OF CONTROL. THE MIRRORS RATTLE AND THE ENTIRE TRUCK BOUNCES. THIS WILL OCCUR AFTER HITTING A ROUGH PATCH OF INTERSTATE OR WHEN BRAKING TO EXIT THE INTERSTATE. THE TRUCK MUST BE SLOWED TO APPROXIMATELY 40 MPH BEFORE THE SHAKING SUBSIDES AND NORMAL DRIVING CAN OCCUR. A CONTINUING PROBLEM. WHEN I TAKE IT BACK TO THE DEALER SERVICE DEPARTMENT FOR WARRANTY I AM SIMPLY TOLD "THEY WERE NOT ABLE TO REPLICATE THE PROBLEM"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202761April 21, 2019
STEERING, SUSPENSION
THIS VEHICLE SUFFERS VIOLENT SHAKING AND SHUTTERING WHEN HITTING ROUGH PATCHES IN THE ROAD. THIS OCCURS AT HIGHER SPEEDS, BUT I HAVE SEEN IT AT 45 MPH. VERY DANGEROUS WHEN THIS OCCURS AT 75 MPH ON A HIGHWAY INTERSTATE. THE SHAKING REQUIRES IMMMEDIATE SLOWDOWN TO ALMOST A COMPLETE STOP. THIS VEHICLE IS A DANGER ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197254April 18, 2019
EXTERIOR LIGHTING
THE HEADLIGHTS ON ALL THE NEW FORD F-250 TRUCKS ARE DANGEROUS TO EVERYONE THAT HAS TO SHARE THE ROAD WITH THESE BIG TRUCKS. I CAN SPOT ONE FROM A MILE AWAY BECAUSE I'M SUDDENLY BLINDED BY THE FOUR SUPER BRIGHT HEADLIGHTS AND THEN SOME IDIOT HAVE THERE FOG LIGHTS ON ALSO. I HAVE NEARLY RAN OFF THE ROAD MULTIPLE TIMES WHEN MEETING THESE TRUCKS ONCOMING. WHAT IS IT GOING TO TAKE TO MAKE FORD FIX THIS DANGEROUS PROBLEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193323April 2, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING, SUSPENSION
MY 2018 FORD F250 SUPER DUTY HAS A VIOLENT SHAKE (DEATH WOBBLE) IF I HIT ANY KIND OF BUMP IN THE ROAD AT HIGHWAY SPEED, MY TRUCK WILL SHAKE SO BAD TO THE POINT I CANT HOLD ONTO THE STEERING WHEEL AND WHATEVER IS IN MY CUP HOLDERS GOES FLYING IN VEHICLE. I HAVE GIVEN FORD 3 ATTEMPTS TO FIX THIS ISSUE AND EVERY TIME THEY TRY TO FIX IT, THE PROBLEM KEEPS HAPPENING. I HAVE CONTACTED FORD'S CORPORATE OFFICE AND SPOKE WITH THEM MULTIPLE TIMES ABOUT THE ISSUE. AT THIS TIME, THEY HAVE TOLD ME THAT I JUST NEED TO KEEP TRYING TO GET IT FIXED AND THEY REFUSE TO HELP WITH ANY KIND OF TRADE ASSISTANCE TO CHANGE TRUCKS. FORD KNOWS THIS IS AN ISSUE WITH 2017/2018 SUPER DUTY TRUCKS BUT DOESN'T SEEM TO CARE ABOUT THEIR CUSTOMERS. I'M TERRIBLY DISAPPOINTED IN HOW I HAVE BEEN TREATED BY A COMPANY THAT I SPEND OVER $250,000 WITH OVER MY LIFETIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192538March 29, 2019
STEERING
MY 2018 F-250, 11 MONTHS OLD HAS A DEATH WOBBLE. IT HAS OCCURRED MULTIPLE TIMES BETWEEN SPEEDS 50-65 MPH ON INTERSTATE AS WELL AS STATE TWO-LANES. LEFT WHEEL HITTING ANY BUMP CAN LEAD TO TOTAL LOSS OF CONTROL OF THE VEHICLE. FRONT END NOW SEEMS LOOSE AFTER THESE MANY OCCURRENCES. I AM NOW AFRAID TO DRIVE IT ON INTERSTATE AND DRIVE WITH "WHITE KNUCKLES" EVERYWHERE ELSE. ONLY A MATTER OF TIME BEFORE I END UP OFF THE ROAD OR INTO ONCOMING TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192226March 28, 2019
STRUCTURE:BODY, ENGINE, SEATS
2018 FORD F-250 WAS PARKED WITH ENGINE OFF WHEN FIRE STARTED UNDER THE INTERIOR CABIN. FIRE SPREAD THROUGH-OUT THE VEHICLE AND COMPLETELY ENGULFED THE TRUCK WITHIN MINUTES. COMPLETE BURN
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11191519March 26, 2019
STEERING, SUSPENSION
WHEN DRIVING VEHICLE ABOVE 55MPH A VERY SCARY WOBBLE WITH START IN THE FRONT TIRES.. STEERING WHEEL STARTS TO SHAKE UNCONTROLLABLY & THE ONLY WAY TO GET IT TO STOP IS TO SLOW DOWN TO AROUND 30 MPH. VEHICLE STARTED DOING THIS AROUND 15K MILES. EVERYTHING IS FACTORY PARTS HAVE NOT INSTALLED ANY AFTERMARKET TIRES OR WHEELS. SCARED TO DRIVE OVER 55MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191099March 23, 2019
STRUCTURE:BODY
TRUCK HAD 12,000 MILES ON IT AND I HAD IT FOR 9 MONTHS, GOT A MUSTY SMELL COMING FROM SOMEWHERE COULDN'T FIGURE IT OUT BROUGHT IT TO THE DEALER 2 TIMES, THEY SAID IT HAD NO WATER LEAK, SO I DIDN'T MY OWN TEST I NOTICED THE BACK CARPET WET, RIPPED THE BACKSEAT OUT AND NOTICED WATER POURING IN FROM THE LOUVERS IN THE BACKSIDE OF THE CAB, DEALER HAD TO RAKE BED OFF AND REPLACE BOTH LOUVERS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190551March 21, 2019
SUSPENSION
2018 FORD F250 WITH 25,000 MILES EXPERIENCED A "DEATH WABBLE" IN THE MOUNTAINS GOING DOWN HILL. TRUCK IS CURRENTLY AT THE DEALERSHIP AND NEW TRACK BAR IS BEING INSTALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187139March 15, 2019
STEERING, SUSPENSION, UNKNOWN OR OTHER
WHEN TRAVELING ON THE INTERSTATE AND HIT A BUMP THE TRUCK SHAKES VIOLENTLY AND DOES NOT STOP UNTIL YOU COME TO A COMPLETE STOP. THIS HAS HAPPENED AT LEAST 5 TIMES. IT SEEMS IT IS HAPPENING MORE FREQUENTLY NOW. THE TRUCK HAS 30000 MILES. I HAVE HAD IT FOR 1 YEAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186682March 13, 2019
STEERING
WHILE DRIVING IT DEVELOPS A DEATH WOBBLE MAKING FOR A VERY DANGEROUS CONDITION TO TRY TO REGAIN CONTROL. IT HAPPENS WHEN HITTING AN UNEVEN AREA IN THE ROADWAY. IT HAPPENS ALMOST EVERY TIME I DRIVE MY TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185740March 11, 2019
STEERING, SUSPENSION
AT SPEEDS GREATHER THAN 50 MPH, HITTING A BUMP OR POT HOLE CAUSES A STEERING OSCILLATION KNOWN AS "DEATH WABBLE". THIS IS A COMMON PROBLEM AND KNOWN BY MANY. VEHICLE STEERING IS ALMOST IMPOSSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185693March 10, 2019
STEERING, SUSPENSION
WHILE DRIVING APPROXIMATELY 65 MPH ON MARCH 9, 2019 THE FRONT END OF MY 2018 FORD F250 BEGAN VIOLENTLY SHAKING/ OSCILLATING AFTER HITTING A ROUGH PATCH OF ROAD IN THE FAR RIGHT LANE OF THE HIGHWAY. I LOST CONTROL OF MY VEHICLE AND ENDED UP CROSSING TWO LANES OF TRAFFIC BEFORE COMING TO REST IN THE GRASS MEDIAN STRIP OF THE HIGHWAY. I'M WORRIED ABOUT MY SAFETY AND THE SAFETY OF OTHER DRIVERS. LUCKILY NO ONE WAS NEAR ME WHEN THIS HAPPENED. MY WIFE WILL NOT DRIVE MY TRUCK ANYMORE DUE TO THIS SERIOUS ISSUE. I WILL BE CONTACTING THE DEALERSHIP TOMORROW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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