Ford F-250 Complaints (2018)

400 consumer complaints on file.

#11310923February 23, 2020
STEERING, SUSPENSION
WHILE DRIVING ON I90 EAST BOUND IN BURNS HARBOR INDIANA NEAR THE BURNS HARBOR EXIT DRIVING STRAIGHT AT 70MPH MY TRUCK BEGAN TO SHAKE VIOLENTLY AND DANGEROUSLY. I HAD TO APPLY THE BRAKES AND SLOW DOWN BELOW 30MPH TO GET THE SHAKING TO SUBSIDE. ON MY RETURN TRIP AGAIN ON INTERSTATE 90 APPROACHING CALUMET AVENUE IN INDIANA I TAPPED THE BRAKE TO TURN OFF THE CRUISE CONTROL WHILE DRIVING STRAIGHT AND THE TRUCK AGAIN SHOOK SO VIOLENTLY THAT I HAD TO STOP RIGHT ON INTERSTATE 90 AS I DID NOT HAVE MUCH TIME TO TRY AND GET TO THE SHOULDER. LUCKILY THERE WAS NOT ANY VEHICLES BEHIND ME. MY F250 HAS 14,860 MILES. I HAVE OWNED IT SINCE NEW. THIS WAS THE FIRST TIME ANYTHING LIKE THIS HAS HAPPENED. THE CONDITIONS WERE SUNNY AND DRY, TEMP IN THE 50'S. PLEASE LOOK INTO THIS PROBLEM AS SERIOUS INJURIES COULD HAVE OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310694February 22, 2020
STEERING, SUSPENSION
THIS HAS HAPPENED ON MULTIPLE OCCASIONS, WHEN DRIVING AT HIGHWAY SPEED, AROUND 70 MPH, IF A POT HOLE OR ROUGH PAVEMENT IN ENCOUNTERED THE VEHICLE'S FRONT END BEGINS TO VIOLENTLYSHAKE. THE TRUCK ONLY HAS 25,000 MILES ON IT. THIS IS COMMONLY KNOWN AS THE "DEATH WOBBLE." THIS IS EXTREMELY DANGEROUS TO THOSE IN THE TRUCK AND SURROUNDING MOTORISTS AS THE ONLY WAY TO STOP IT IS TO SLOW DOWN TO AROUND 20 MPH, WHICH IS DANGEROUS IF THERE IS HEAVY TRAFFIC, SAY ON AN INTERSTATE. FORD IS WELL AWARE OF THE PROBLEM BUT HAS OFFERED NO DEFINITIVE FIXES. A SOLUTION AND RECALL ARE NEEDED AS IF THIS ISSUE HAS NOT KILLED SOMEONE ALREADY, IT WILL. PLEASE FORCE FORD TO SOLVE THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310812February 22, 2020
STEERING
I WAS TRAVELING ON THE INTERSTATE AT APPROXIMATELY 70MPH AND HIT EXPANSION JOINT IN BRIDGE WHICH CAUSED THE VEHICLE'S STEERING WHEEL TO VIOLENTLY SHUTTER. SHUTTER DID NOT STOP UNTIL VEHICLE SPEED WAS REDUCED TO UNDER 25MPH. MY FAMILY WAS WITH ME AT THE TIME. NEEDLESS TO SAY A VERY SCARY SITUATION, ESPECIALLY FOR MY CHILDREN, ON A BUSY INTERSTATE. THROUGH RESEARCH, I HAVE FOUND AN ISSUE WITH THESE TRUCKS CALLED THE "DEATH WOBBLE". THE DEATH WOBBLE AS ITS CALLED IS A RESULT OF A FAULTY TRACK BAR, AND OR THE STEERING STABILIZER SHOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310630February 21, 2020
SUSPENSION
TL* THE CONTACT OWNS A 2018 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH OVER THE EXPANSION JOINT ON A BRIDGE, THE VEHICLE SHOOK VIOLENTLY WITHOUT WARNING. THE BRAKE PEDAL WAS DEPRESSED AND AS THE SPEED WAS REDUCED THE VEHICLE BECAME MORE CONTROLLABLE. THE CONTACT STATED THAT THE FAILURE WAS EXPERIENCED INTERMITTENTLY. AL PACKER'S WHITE MARSH FORD LOCATED AT 9801 PULASKI HWY, MIDDLE RIVER, MD 21220, WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE MANUFACTURE WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310299February 20, 2020
ELECTRONIC STABILITY CONTROL (ESC), STEERING, SUSPENSION
DRIVING ON THE HIGHWAY THE DEATH WOBBLE OCCURRED SEVERAL TIMES WHILE DRIVING 50-65 MPH. I HAD TO SLAM ON MY BREAKS AND WAS ALMOST HIT BY TWO TRUCKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310417February 20, 2020
SUSPENSION
TRUCK EXPERIENCES "DEATH WOBBLE" WHEN TRAVELING AT HIGHWAY SPEEDS. MASSIVE VIBRATION THAT RESULTS IN A TEMPORARY LOSS OF CONTROL ONLY RESOLVED THROUGH LOWER SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309480February 16, 2020
ELECTRONIC STABILITY CONTROL (ESC), STEERING, SUSPENSION
I JUST CROSSED OVER 15,500 MILES AND EXPERIENCED THE DEATH WOBBLE WHEN GOING OVER A BRIDGE. WILL CALL DEALER MONDAY. THIS NEEDS TO BE A MANDATORY RECALL AS THE STEERING WHEEL IS LITERALLY JERKED OUT OF MY HAND. I WAS GOING APPROXIMATELY 50 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309502February 16, 2020
SUSPENSION
I HAVE A 2018 FORD F-250 SUPER CREW 4X4 WITH 26,000 MILES ON IT. I BOUGHT IT AS A CERTIFIED PRE-OWNED VEHICLE WITH APPROX. 13,000 MILES ON IT. WITHIN THE LAST 30 DAYS, I HAVE EXPERIENCED ON 2 OCCASIONS A MAJOR SHAKE IN THE FRONT END. IN BOTH CASES, I WAS DRIVING ON THE INTERSTATE AT HIGHWAY SPEEDS OF 70-75 MPH. THE PROBLEM OCCURRED WHEN DRIVING OVER A ROUGH SPOT IN THE ROADWAY. AFTER THE 2ND. OCCURRENCE, I TOOK IT TO A FORD DEALERSHIP AND THEY FOUND TSB 19-2392 WHICH OUTLINES UPDATED TRACK BAR AND DIRECTS REPLACEMENT. WITHIN 500 MILES SINCE THE REPLACEMENT, I EXPERIENCED ONCE AGAIN THE SAME PROBLEM. I HAVE SINCE LEARNED THAT THIS IS REFERRED TOO AS A "DEATH WOBBLE". I HAVE SEARCHED AND FOUND SEVERAL ARTICLES UNDER THIS TERM ON THIS SAME VEHICLE. WHY HASN'T THIS BEEN ADDRESSED BY THE MANUFACTURER BY NOW? MY WORK REQUIRES MY ABILITY TO TRAVEL AND I SEE NO WAY HOW I CAN CONSCIOUSLY CONSIDER MYSELF A SAFE DRIVER TO OTHERS ON BUSY ROADWAYS OUT THERE WHILE DRIVING NEAR ME SHOULD THIS OCCUR AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309345February 15, 2020
STEERING, SUSPENSION
ON 2 OCCASIONS DRIVING AT APPROXIMATELY 75 MPH - AFTER HITTING A MINOR ROUGH PATCH IN THE ROAD THE TRUCK / STEERING / FRONT END BEGAN VIOLENTLY VIBRATE. I THOUGHT THE TRUCK WAS COMING APART. AFTER STOPPING ON THE SIDE OF THE INTERSTATE AND EXPECTING THE VEHICLE I COULDN'T FIND ANYTHING WRONG. I THOUGHT AFTER THE FIRST OCCURRENCE THAT IT MUST HAVE BEEN A FLUKE. AFTER THE SECOND TIME I REALIZED THAT SOMETHING MUST BE WRONG SO I STARTED SOME RESEARCH ON THE INTERNET. I DISCOVERED HUNDREDS / THOUSANDS OF PEOPLE COMPLAINING OF THE SAME THING . . . "DEATH WOBBLE." I TESTIFY THIS IS A VERY REAL PROBLEM AND THESE TRUCKS ARE DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309274February 14, 2020
STEERING
THE TRUCK HAD THE DEATH WOBBLE WHEN I HIT A ROUGH PATCH ON THE HIGHWAY AND I HAD TO SLAM ON MY BRAKES TO GET IT TO STOP. LUCKILY THERE WERE NO VEHICLES RIGHT BEHIND ME OR THEY WOULD OF HIT ME. THIS HAPPENED AT A LARGE BRIDGE OVER A RIVER. I HAD A FORD DEALERSHIP GET THE TRUCK AND TRY TO REPAIR IT USING TSB # 18-2268. I RECEIVED THE TRUCK AFTERWARDS AND DROVE IT ON THE HIGHWAY AGAIN AND IT STARTED TO SHUTTER AT HIGHWAY SPEEDS WHEN I HIT A BUMP AGAIN. THIS WOULD LAST MILES BEFORE IT WOULD STOP. I BROUGHT IT BACK TO THE DEALER AND THEY FOUND A LOOSE TIE ROD. THEY ARE 'FIXING' THIS AND I WILL SEE IF THIS CORRECTS IT. THIS ALL HAPPENED WITHIN 2 WEEKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308251February 10, 2020
STEERING
TL* THE CONTACT OWNS A 2018 FORD F-250. WHILE DRIVING 70 MPH, THE VEHICLE DROVE OVER A POTHOLE AND VEHICLE BECAME UNCONTROLLABLE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE PHENOMENON KNOWN AS THE DEATH WOBBLE. THE CONTACT WAS ABLE TO REGAIN CONTROL AT 30 MPH. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 28,204.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307978February 9, 2020
STEERING
EXPERIENCED A SEVERE CASE OF "DEATH WOBBLE" ON I-95 AFTER HITTING A VERY SLIGHTLY ROUGH AREA OF PAVEMENT. TRAVELLING AT APPROXIMATELY 65 MPH WHEN IT HAPPENED, HAD TO SLOW TO 35 TO GET IT TO STOP AND FEARED LOSING CONTROL WHILE TRYING TO CONTROL IT. THE TRUCK HAS ORIGINAL WHEELS AND TIRES AND HAS NOT BEEN MODIFIED IN ANY WAY. TIRE PRESSURE IS 63 PSI ALL AROUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307298February 5, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2018 FORD F-250. THE CONTACT STATED THAT THE AIRBAG WARNING LIGHT ILLUMINATED WHEN THE VEHICLE WAS TURNED ON. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT SHE WOULD NEED TO TAKE HER VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO THE DEALER KRIETZ AUTO 400 N EAST ST, FREDERICK, MD 21701 (301) 694-4642, WHERE IT WAS DIAGNOSE THAT AIRBAG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE BUT NO FURTHER ASSISTANCE WAS TAKEN. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307044February 4, 2020
STEERING, SUSPENSION
WHILE DRIVING AT INTERSTATE SPEEDS THE FRONT END STARTED TO SHAKE VIOLENTLY AND WITHOUT ANY REASON. THE VEHICLE WAS HARD TO CONTROL AND WAS FORCED TO SLOW DOWN RAPIDLY TO REGAIN CONTROL. THIS WAS THE FIRST TIME I HAD EVER HEARD OF "DEATH WOBBLE" THIS WAS A SCARY EVENT CONSIDERING I HAD NO IDEA THIS COULD EVER HAPPEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306710February 3, 2020
STEERING, SUSPENSION
WHENEVER I DRIVE AT A HIGH RATE OF SPEED (65MPH+) AND A SLIGHT BUMP OR A BRIDGE JOINT CONNECTION, IT SENDS THE TRUCK INTO AN UNCONTROLLABLE SHAKING OF THE STEERING WHEEL CAUSING LOSS OF CONTROL. I BOUGHT THIS TRUCK 3 DAYS AGO AND AM ALREADY EXPERIENCING THE 'DEATH WOBBLE' PROBLEM. I AM GENUINELY CONCERNED FOR THE SAFETY OF MYSELF, FAMILY, AND OTHER MOTORISTS ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306429February 1, 2020
STEERING, SUSPENSION
TRAVLING 60 MPH .HIT BUMP ON A CRUVE ,STEERING WHEEL STARTED SHAKING ,NEEDED BOTH HANDS ON STEERING WHEEL TO CONTROL TRUCK .BOTH FEET ON BRAKE PEDEL .TRUCK CONTROLED AT 30 MPH ! TRUCK DID NOT WANT TO SLOW DOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302910January 29, 2020
STEERING
DRIVING DOWN THE HIGHWAY AT HIGHWAY SPEEDS...THE STEERING WHEEL STARTS SHAKING UNCONTROLLABLY. RESEARCH SHOWS THIS TO BE WHAT IS CALLED THE DEATH WOBBLE. BEEN AT FORD 3 TIMES AND IT IS STILL DOING IT. EXTREMELY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302459January 28, 2020
STEERING, SUSPENSION
AT APPROX. 65 MPH, AFTER HITTING A SMALL ROUGH SPOT ON THE DRY PAVED HIGHWAY, THE TRUCK BEGAN VIBRATING EXCESSIVELY IN THE FRONT END. I WAS DRIVING STRAIGHT AND LEVEL IN A PLACE WHERE I'VE ROUTINELY TRAVELLED FOR SEVERAL MONTHS. I HAD TO IMMEDIATELY APPLY THE BRAKES TO DECELERATE AND STOP THE SHIMMY. FORTUNATELY TRAFFIC WAS MILD AT THE TIME AND NOTHING ELSE HAPPENED. IT HAPPENED AT APPROX 24000 MILES ON THE ODOMETER AND HAS REOCCURRED FIVE TIMES IN THE LAST TWO WEEKS IN DIFFERENT LOCATIONS AT HIGHWAY SPEEDS. I HAVE SCHEDULED A SERVICE APPT WITH THE LOCAL FORD DEALER TO TRY AND FIGURE OUT WHAT'S WRONG. THE SERVICE AGENT AT THE DEALER REFERRED TO IT AS THE 'DEATH WOBBLE'!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302579January 28, 2020
STEERING, SUSPENSION, UNKNOWN OR OTHER
PURCHASED VEHICLE IN 06/2018. CONTACTED SPIKE'S FORD AROUND 11/25/2019. ADVISED SERVICE DEPARTMENT THAT VEHICLE WOULD GO INTO A DEATH WOBBLE EVERY TIME IT HIT A BUMP AS I WAS DRIVING ON THE HIGHWAY. THE TRUCK WOULD SHAKE AND BOUNCE UNCONTROLLABLY. IT COULD ONLY BE STOPPED BY BRAKING TO BRING DOWN THE SPEED. THIS COULD CAUSE A INJURY OR DEATH TO MYSELF OR OTHERS ON THE ROAD. THERE ARE DEFECTS IN THE STEERING DAMPER. THEY FINALLY CALLED ME ON 01/27/2020 TO HAVE IT REPAIRED BECAUSE THEY DID NOT HAVE THE PART IN STOCK, AND WERE BACKLOGGED WITH SERVICE FOR THE SAME REASON ON OTHER CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302655January 28, 2020
ELECTRONIC STABILITY CONTROL (ESC), STEERING, SUSPENSION
TRUCK IS VIBRATING AND WOBBLING WHILE DRIVING. ISSUE IS CAUSING LOSS OF CONTROL OF THE VEHICLE WHICH COULD EASILY RESULT IN A SERIOUS ACCIDENT. I CALLED FORD AND THEY HAD US TAKE IT IN ON 01/19/2020 TO HAVE IT REPAIRED UNDER WARRANTY. EVIDENTLY THIS IS AN ISSUE WITH THIS TRUCK AND IS UNDER RECALL. THE TRUCK WAS SAID TO HAVE BEEN REPAIRED BUT THE VIBRATION AND WOBBLING HAPPENED AGAIN TODAY 01/28/2020 WHICH WAS SERIOUSLY SCARY. THE DRIVER HAD TO FIGHT WITH THE STEERING WHEEL TO TRY TO KEEP THE TRUCK ON THE ROAD. I CALLED FORD TODAY TO HAVE THE TRUCK TAKEN IN TOMORROW BUT I AM CONCERNED WITH THE FACT THAT MANY OTHERS ARE STATING THAT THIS ISSUE IS NOT GETTING REPAIRED PROPERLY AND THE ISSUE KEEPS OCCURRING AFTER REPAIR HAS TAKEN PLACE. I WOULD LIKE TO KNOW WHAT CAN BE DONE IF THIS IS NOT CORRECTED THIS TIME. THIS TRUCK IS NOT SAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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