Ford F-150 Complaints (2016)

2,093 consumer complaints on file.

#10953888February 10, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 FORD F-150. WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER AND THE POWER BOOSTER NEEDED TO BE REPLACED. THE CONTACT STATED THAT ONLY THE MASTER CYLINDER WAS REPLACED. THE FAILURE OCCURRED AFTER THE REPAIR WAS PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 34,096.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950413February 8, 2017
SERVICE BRAKES
I AGREED TO PURCHASE THIS F150 ON 1/27/2016 BUT REQUESTED THAT THE MUSHY BRAKES BE REPAIRED FIRST (PEDAL GOES TO FLOOR). WENT BACK TO DEALER 1/27 TO COMPLETE PAPERWORK AND PICK UP REPAIRED TRUCK. WAS TOLD THAT THE TRUCK WAS CHECKED BY THE SERVICE DEPT. AND THAT BRAKES WERE NORMAL. I COMPLETED THE PAPERWORK BUT LEFT THE TRUCK THERE TO BE CHECKED BY THE SERVICE DEPT. AGAIN THE NEXT MORNING. I GOT A PHONE CALL THE NEXT MORNING SAYING THE BRAKES HAD BEEN FIXED AND THE TRUCK WAS READY FOR PICKUP. WHEN I ARRIVED AT THE DEALERSHIP I WENT TO THE TRUCK AND PRESSED THE BRAKE PEDAL AND IT WENT TO THE FLOOR. I WAS TOLD THAT IT HAD BEEN CHECKED BY FOUR SERVICE TECHS AND ALL AGREED THAT THE BRAKES WERE FINE. THEY ALSO GAVE ME A SERVICE REPORT SAYING THE BRAKE OPERATION WAS NORMAL. I TOOK THE TRUCK HOME THAT AFTERNOON SINCE IT DIDN'T APPEAR THAT THIS SERVICE DEPT WAS NOT QUALIFIED . ON 1/31 I TOOK THE TRUCK TO A DIFFERENT DEALER. THEY SAID THE MASTER CYLINDER WAS BY-PASSING AND ORDERED A NEW ONE. IT CAME IN THE NEXT DAY AND I TOOK THE TRUCK IN FOR REPAIR. AFTER THE TRUCK WAS "REPAIRED" I GOT IN THE TRUCK TO HEAD BACK HOME. THE BRAKE PEDAL WENT TO THE FLOOR. I WENT BACK IN AND REPORTED THAT IT WAS THE SAME AS BEFORE. AFTER DISCUSSIONS, THE SERVICE DEPT GOT A NEW TRUCK OFF OF THE SALES LOT AND SHOWED ME THAT THIS BREAK PEDAL ALSO WENT TO THE FLOOR, SO THIS PEDAL OPERATION WAS NORMAL. I TOOK MY TRUCK AND RETURNED HOME. NOW I HAVE A VERY EXPENSIVE TRUCK THAT I AM AFRAID TO DRIVE. AFTER AN INTERNET SEARCH FOR MUSHY BRAKES I FIND THAT THERE ARE MANY OTHER OWNERS WITH THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949696February 6, 2017
FUEL/PROPULSION SYSTEM
DRIVING ABOUT 50 MPH LOST ENGINE SPEED SUDDENLY TO ABOUT 10 MPH. HAVE BEEN TOLD BY 2 OTHERS THAT THIS ALSO HAPPENED TO THEM. SAME TRUCK MODEL. ROOT CAUSE GIVEN WAS THROTTLE BODY CABLE. ACCELARATOR BOX. HAVING OURS TOWED TO DEALER SHIP TODAY. UNDER 10,000 MILES ON VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949799February 6, 2017
STRUCTURE:BODY
I HAVE A FORD F150 WITH ONLY 6K MILES. GREAT TRUCK! HOWEVER, THE FRONT DOOR HAS BEEN FREEZING UP IN 20-30 DEGREE WEATHER. THIS BECOMES AN EXTREMELY UNSAFE VEHICLE WHEN THIS HAPPENS. THE REASON IS BECAUSE THE DOOR WILL NOT STAY SHUT UNLESS I TRY TO HOLD IT SHUT, WHICH IS VERY DIFFICULTY DUE TO IT BEING A VERY HEAVY DOOR. I AM SHOCKED THAT THIS HAS NOT BEEN RECALLED. THERE ARE FORUMS ONLINE THAT SPEAK TO THIS ISSUE. PLEASE, PLEASE, PLEASE INVESTIGATE. IF MY WIFE WAS IN THE TRUCK WHEN THIS HAPPENED SHE WOULD NOT HAVE THE ABILITY TO HOLD THE DOOR SHUT. I AM VERY CONCERNED ABOUT THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949890February 6, 2017
UNKNOWN OR OTHER
DRIVER SIDE DOOR LATCH DOES NOT CLOSE WHEN IT'S COLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949891February 6, 2017
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2016 FORD F-150. WHILE THE VEHICLE WAS STATIONARY AND DRIVING VARIOUS SPEEDS, THE DRIVER'S SIDE DOOR LATCH MALFUNCTIONED. THE CONTACT STATED THAT THE DRIVER'S DOOR WOULD NOT CLOSE WHEN PROMPTED AND REMAINED OPENED WHILE DRIVING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949949February 6, 2017
STRUCTURE:BODY
VEHICLE DOORS WILL NOT LATCH IN FREEZING WEATHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949198February 3, 2017
STRUCTURE:BODY
17 F DEGREES AND MY DOOR LATCH WOULD NOT HOLD / KEEP THE DRIVERS SIDE DOOR CLOSED.AFTER MULTIPLE ATTEMPTS TO CLOSE THE DOOR I HELD IT SHUT AND DROVE IT TO WORK.AFTER THE VEHICLE WARMED UP THE LATCH STARTED TO WORK OR APPEARED TO. THE DOOR LOCKS AND LATCHES HAVE ISSUES WHEN THE OUTSIDE TEMPERATURE DROPS BELOW FREEZING. GETTING IN THE TRUCK IS QUESTIONABLE BUT THE DRIVERS DOOR NOT LATCHING WILL EVENTUALLY HAVE SOMEONE FALL OUT OF THE VEHICLE OR CAUSE AN ACCIDENT TRYING TO DRIVE WITH ONE HAND WHILE HOLDING THE DOOR CLOSED WITH THE OTHER. THIS SOUNDS LIKE A COMMON ISSUE FROM MULTIPLE COMPLAINTS ON INTERNET FORUMS AND FORD IS SLOW OR NOT REALLY RESPONDING QUICKLY TO THE PROBLEM. THIS IS NOT A ISSUE IN WARM WEATHER STATES BUT IN OHIO ITS A REAL ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949063February 2, 2017
ENGINE
WHILE DRIVING ABOUT 20 MPH THROUGH A RESIDENTIAL NEIGHBORHOOD, VEHICLE LURCHED AND JERKED WITH A LARGE THUD. THUD WAS ENGINE FAILING DUE TO NO OIL PRESSURE - OIL NOT GETTING TO ENGINE. LIMPED HOME, CAR NOT ABLE TO GO MORE THAN 30 MPH TO DRIVE TO DEALERSHIP. NOT SHIFTING BETWEEN GEARS. HAD WE BEEN ON HIGHWAY, MUCH BIGGER ISSUE COULD HAVE OCCURRED - WE WERE ABLE TO STOP SAFELY AS WE WERE IN OUR OWN NEIGHBORHOOD. FORD IS REPLACING ENGINE BUT [XXX] (SERVICE MANAGER AT WALKER FORD, CLEARWATER FLORIDA) HAS TOLD US THIS IS THE FOURTH 2016 F150 THAT HAS COME BACK TO THEIR DEALERSHIP FOR A FULL ENGINE REPLACEMENT, AND DECISION WAS MADE TO CONTINUE SELLING BECAUSE PERCENTAGE OF AFFECTED VEHICLES IS A GAMBLE. WE BOUGHT TRUCK 1/2/17, ENGINE FAILURE OCCURRED 1/26/17 AT ODOMETER READING OF 844 MILES. DEALERSHIP IN POSSESSION OF TRUCK SINCE 1/27/17. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948951February 1, 2017
STRUCTURE:BODY
SUPERCREW REAR DOOR LOCKS FAIL TO ELECTRONICALLY UNLOCK (OR LOCK) IN FREEZING TEMPERTURES. GETTING INTO THE VEHICHLE REQUIRES CLIMBING INTO THE BACK SEAT FROM THE FRONT AND MANUALLY CYCLING THE DOOR LOCK. HOWEVER THIS DOES NOT FIX THE PROBLEM; THE ELECTRONIC FOB AND INTERIOR BUTTTONS STILL FAIL TO ACTUATE THE LOCKING MECHNAISM UNTIL WARMER TEMPERATRES RETURN. IN ADDITION TO DAILEY INCONVENIENCE THIS SENARIO RAISES MORE SERIOUS CONCERNS SUCH AS: LACK OF ACCESS TO PASSENGERS IN THE EVENT OF AN ACCIDENT, INABILITY TO SECURE (LOCK) THE VEHICLE CONFIEDENTLY, POTENTIAL TO BE LOCKED OUT OF THE VEHICLE IN EXTREME COLD AND OTHER UNFORESEEN SAFTEY CONCERNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947622January 25, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DOOR LOCKS MAY NOT FUNCTION IN SUB FREEZING WEATHER MEANING YOUR DOORS MAY NOT LOCK OR YOU MAY BE TRAPPED INSIDE AS THEY WILL NOT UNLOCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947257January 23, 2017
STRUCTURE:BODY
TWO OCCASIONS (OVERNIGHT TEMPERATURES LESS THAN 32F WITH LIGHT RAIN AND FREEZING FOG) - BOTH REAR DOORS (CREW CAB) WERE FROZEN SHUT AND FAILED TO OPEN FIRST THING IN THE MORNING. ON ONE OCCASION, BOTH REAR DOORS OPERATED NORMALLY AFTER THE ENGINE WARMED UP AND INTERIOR TEMPERATURE ROSE TO 72F. ON THE SECOND OCCASION, THE DRIVER'S SIDE REAR DOOR BECAME AJAR (NOT LATCHED AT ALL) ABOUT 10 MINUTES AFTER LEAVING HOME AND WHILE DRIVING DOWN THE ROAD. THE DOOR SWUNG OPEN WHEN TURNING RIGHT ON A CURVE IN THE ROAD. TWO OCCASIONS (OVERNIGHT TEMPERATURES LESS THAN 32F WITH LIGHT RAIN OR FREEZING FOG): WHILE ENTERING A MILITARY INSTALLATION, THE DRIVER'S DOOR POWER WINDOW WOULD NOT OPEN (FROZEN SHUT). I OPENED THE DRIVER'S DOOR TO SHOW MY ID TO THE GATE GUARD AND THE DOOR FAILED TO LATCH SHUT. IT OCCURRED ABOUT 10 MINUTES AFTER LEAVING HOME WITH THE INTERIOR WARM (72F). I USED A BUNGEE CORD STRETCHED BETWEEN THE DRIVER AND PASSENGER DOOR HANDLES TO HOLD THE DOOR SHUT WHILE DRIVING SEVERAL MORE MILES TO WORK. I WAS ABLE TO SHUT THE DRIVER'S DOOR AFTER ARRIVING AT WORK AND CYCLING THE POWER DOOR LOCKS AND HANDLE SEVERAL TIMES. THREE OF THE FOUR INSTANCES ARE SAFETY ISSUES SINCE THE DOORS EITHER UNLATCHED OR FAILED TO LATCH SHUT WHILE DRIVING. ALL DOORS OPERATE NORMALLY WHEN TEMPERATURES ARE ABOVE 32F. IT IS UNCOMMON FOR TEMPERATURES TO DROP BELOW 32F IN MY AREA SO THE PROBLEM CANNOT BE EASILY REPRODUCED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946750January 20, 2017
VISIBILITY/WIPER
DURING FREEZING CONDITIONS, MY FACTORY WASHER FLUID WOULD NOT PUMP. IT APPEARED FROZEN, AS WHEN THE TEMPERATURES ROSE, IT STARTED WORKING AGAIN. THIS HAPPENED WITH ABOUT 1000 MILES ON THE TRUCK, AND STILL HAVING THE FACTORY WIPER FLUID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946266January 18, 2017
STRUCTURE:BODY
I AM PARKED IN MY DRIVEWAY. ON MORNINGS FOLLOWING A PRECIPITATION EVENT WHERE THE TEMPERATURE DROPS BELOW FREEZING THE LOCKING MECHANISM FREEZES MAKING THE DOORS INOPERABLE. IF I AM ABLE TO GET THE VEHICLE TO OPEN BY USING THE FRONT DOORS I CANNOT LATCH THE DOORS CLOSED. THIS HAS OCCURRED ON MULTIPLE MORNINGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945717January 17, 2017
STRUCTURE:BODY
THE DRIVER DOOR LATCH ON MY TRUCK WHEN COLD WILL FREEZE AND NOT OPEN/UNLOCK UNTIL THE TRUCK HAS BEEN WARMED UP FOR AN EXTENDED PERIOD OF TIME RANGING UP TO 40 MINUTES. I HAVE BEEN LOCKED OUT OF MY VEHICLE AT A GAS STATION, RETUARANT, MY HOUSE AND HAVE EVEN BEEN LOCKED IN MY TRUCK WHERE I HAD TO WAIT 10 MINUTES FOR IT TO THAW AND ALLOW ME TO EXIT THE VEHICLE. THIS IS A HUGE SAFETY ISSUE IF I CANT EXIT MY VEHICLE IF INVOLVED IN AN ACCIDENT OR BEING STRANDED OUTSIDE OF MY VEHICLE IN COLD TEMPS. THIS HAS HAPPENED TO ME ABOUT 12 TIMES NOW AND THE FIRST TIME IT DID IT IT WAS ONLY 29 DEGREES OUT. THE COLDER IT IS THE LONGER IT NEEDS TO THAW. THIS IS A VIDEO I MADE AND POSTED IT ONLINE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=S3VTRRKFXU8.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945586January 16, 2017
STRUCTURE:BODY
2016 FORD F-150 SUPERCREW LARIAT 4X4 - VEHICLE DOOR OPENING MECHANISM HAS FAILED ON BOTH THE DRIVER'S DOOR AS WELL AS THE PASSENGER REAR DOOR. SPECIFICALLY THE DRIVER'S DOOR HAS BOTH NOT OPENED FROM THE OUTSIDE AND AT A LATER TIME NOT BEEN ABLE TO CLOSE DOOR. WHEN YOU CLOSE THE DOOR IT, JUST BOUNCES BACK OPEN AS THE LATCH MECHANISM DID NOT ENGAGE. SIMILARLY, THE REAR PASSENGER DOOR ON THIS TRUCK HAS ON TWO OCCASIONS ALREADY RESULTED IN A FAILING LATCHING MECHANISM PREVENTING THE DOOR FROM BEING OPENED. WITH THREE YOUNG CHILDREN WHO RIDE IN THE REAR SEATS, HAVING A DOOR THAT FAILS TO CLOSE IS AN EXTREME SAFETY HAZARD AS THE CHILDREN EXPECT ANY DOOR THAT THEY CLOSE ON AN AUTOMOBILE TO LATCH WHEN SHUT. I HAVE BEEN FORTUNATE ENOUGH TO NOTICE THE "DOOR AJAR" ALERT ON THE DASH, BUT THERE MAY BE SOME WHO DO NOT NOTICE THIS. IT'S WORTH NOTING THAT AFTER OPENING AND CLOSING THE DOOR AND ALSO LOCKING AND UNLOCKING THE VEHICLE EVENTUALLY IT WILL CLOSE, BUT IT USUALLY TAKES MORE THAN 15 MINUTES FOR CLOSURE TO TAKE PLACE. AT WHICH POINT, YOU ARE TERRIFIED TO OPEN YOUR OWN DOOR ONCE MORE FOR FEAR THAT IT WILL NOT CLOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945244January 14, 2017
STRUCTURE:BODY
DRIVERS SIDE FRONT DOOR WILL NOT LATCH WHEN DOOR IS CLOSED. ALSO HAVE THE SAME ISSUE WITH PASSENGERS SIDE REAR DOOR. EVEN AFTER SHUTTING DOOR HARD IT WILL NOT LATCH. THIS ONLY HAPPENS WHEN AMBIENT TEMPERATURE IS BELOW FREEZING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945255January 14, 2017
STRUCTURE:BODY
DRIVER SIDE DOOR FAILS TO LATCH WHEN CLOSED, OR UNLATCH WHEN OPENED USING THE ELECTRIC LOCKS IN COLD WEATHER (BELOW 30 DEGREES F). IF UNLOCKED, THE DOOR FAILS TO LATCH AND BOUNCES BACK WHEN CLOSED. IF LOCKED, THE DOOR FAILS TO UNLATCH AND CANNOT BE OPENED. THESE OCCUR EVEN THOUGH THE ELECTRIC LOCKS SOUND LIKE THEY'RE FUNCTIONING NORMALLY. VEHICLE IS STATIONARY AND COLD. THIS PROBLEM DOES NOT SEEM TO REOCCUR AFTER THE CABIN WARMS UP. IT HAS HAPPENED ON APPROXIMATELY FOUR SEPARATE OCCASIONS TO DATE, INCLUDING THE MOST RECENT WHICH WAS 24 HOURS AFTER THE DEALER SERVICE TECHNICIAN LUBRICATED THE LATCHES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944304January 11, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ON JANUARY 10 2017, AT APPROXIMATELY 7:45 A.M. AFTER DROPPING OFF MY 3 KIDS AT SCHOOL, THE REAR WINDOW ON MY 2016 FORD F-150 EXPLODED AND SHATTERED AFTER THE REAR WINDOW DEFROSTER WAS ACTIVATED.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10944221January 10, 2017
STRUCTURE:BODY
PASSENGER SIDE REAR DOOR WOULD NOT CLOSE IN COLD WEATHER. HAD TO HOLD DOOR SHUT AND USE THE KEY FOB TO TRY AND LOCK THE DOOR. AFTER SEVERAL ATTEMPTS IT FINALLY LOCKED. COUPLE DAYS LATER. NONE OF THE DOORS WOULD OPEN. TEMP AROUND 18 DEGREES. TRIED TO UNLOCK WITH KEY FOB, NOTHING. LOCKS WOULD NOT BUDGE, DOORS WOULDN'T OPEN. NEXT DAY LEFT REAR PASSENGER DOOR WOULD NOT LATCH SHUT. HAD TO DRIVE TO WORK WITH A BUNGEE CORD HOLDING THE DOOR SHUT. NEXT DAY DOORS WOULD NOT OPEN AGAIN, FROZEN SHUT 19-20 DEGREES OUT. HAS HAPPENED ON NUMEROUS OCCASIONS. ONCE IT WARMS UP SLIGHTLY EVERYTHING WORKS FINE. TOOK IT TO THE DEALER, HEY ORDERED PARTS, MAYBE THE END OF FEBRUARY. I HAD TO PUT MY 8 YEAR OLD DAUGHTER IN THE FRONT SEAT BECAUSE I COULD NOT GET THE REAR DOORS TO LATCH SHUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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