Ford F-150 Complaints (2016)

2,093 consumer complaints on file.

#11055083December 16, 2017
STRUCTURE:BODY
WHEN I LEFT FOR WORK TODAY, I WENT TO SHUT MY DRIVER'S SIDE FRONT DOOR AND IT WOULD NOT LATCH. I HAD TO SLAM THE DOOR 4 OR 5 TIMES IN ORDER TO GET IT TO FINALLY LATCH. THE OUTSIDE TEMPERATURE WAS BELOW 20DEG F. THIS OCCURRED LAST WINTER AND FORD REPAIRED THE CONDITION AT THAT TIME. I ALSO RECEIVED A RECALL NOTICE FOR THIS CONDITION, BUT REPLACEMENT PARTS ARE NOT AVAILABLE YET. LAST TIME THIS OCCURRED THE DOOR OPENED WHILE I WAS DRIVING WHICH IS NOT SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054896December 15, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2016 FORD F-150. DURING BELOW FREEZING TEMPERATURES, THE WINDSHIELD WIPERS WOULD NOT EMIT FLUID. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053871December 11, 2017
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2016 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V652000 (LATCHES/LOCKS/LINKAGES). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BRIGHTON FORD (8240 GRAND RIVER AVE, BRIGHTON, MI 48114 (810) 227-1171) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT WATER ENTERED THE DOOR. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053660December 9, 2017
VISIBILITY/WIPER
WHILE DRIVING IN WINTER CONDITIONS WITH A DIRTY WINDSHIELD I NOTICED THAT MY SPRAYERS WERE NOT SPRAYING WASHER FLUID. I ASSUMED THAT IT WAS OUT OF FLUID, HOWEVER WHEN I PULLED INTO THE GAS STATION TO FILL IT THE TANK WAS ALMOST FULL. I TOPPED OFF THE TANK AND IT IS STILL NOT WORKING. I AM UNABLE TO SPRAY THE WASHER FLUID WHICH IS A SIGNIFICANT SAFETY CONCERN IN THE WINTER BECAUSE I CANNOT CLEAR MY WINDSHIELD WHEN SALT / SNOW ARE SPRAYED UP FROM OTHER CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053658December 9, 2017
ENGINE
WHILE PULLING OUT OF MY WORK PARKING LOT ONTO THE MAIN ROAD, MY ENGINE LOST POWER AND MULTIPLE LIGHTS LIT UP ON THE DASHBOARD. I HAD TO COAST INTO THE MIDDLE LANE AND THEN OFF INTO THE POST OFFICE PARKING LOT TO AVOID TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053668December 9, 2017
STRUCTURE:BODY
FORD ISSUED A RECALL FOR FREEZING DOOR LATCHES, AND IS UNABLE TO FIX MY TRUCK DUE TO "NO PARTS AVAILABLE". DOOR LATCHES FREEZE IN INCLEMENT WEATHER CAUSING DOORS TO NOT SECURELY SHUT. FORD RESPONSE TO ME WHEN I CONTACTED CUSTOMER SUPPORT WAS I WAS NOTIFIED OF THE RECALL, NO IT IS UP TO ME TO AVOID CAUSING ANY DAMAGE SINCE I NOW KNOW ABOUT THE ISSUE. I FEEL THIS ANSWER IS COMPLETELY WRONG. FORD SHOULD HAVE PARTS READILY AVAILABLE TO FIX THE ISSUE THAT MAY INJURE SOMEONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053311December 7, 2017
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2016 FORD F-150. THE CONTACT STATED THAT THE DOORS TO THE VEHICLE BECAME INOPERABLE. THE FAILURE OCCURRED BOTH WHILE THE VEHICLE WAS BEING DRIVEN AND WHILE PARKED. THE VEHICLE WAS TAKEN TO EVERGREEN FORD LINCOLN (1500 18TH AVENUE NW, ISSAQUAH, WA 98027) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH ACTUATION CABLE FAILED AND NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V652000 (LATCHES/LOCKS/LINKAGES). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER COULD NOT CONFIRM WHEN THE PARTS WOULD BE AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 200. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053326December 7, 2017
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2016 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V652000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CHAMPION FORD, 1114 US-30, CARROLL, IA 51401) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CONSUMER STATED DRIVERS SIDE DOOR DOES NOT CLOSE (SOMETIMES) IF DOOR IS SLAMMED IT CLOSES. UPDATED 8/27/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052891December 6, 2017
UNKNOWN OR OTHER
TOPIC: SIRIUS SATELLITE RADIO USES A UNSAFE PROMPT WHICH FORCES DRIVERS TO TAKE THEIR EYES OFF THE ROAD AND HANDS OFF THE WHEEL, WHILE DRIVING, IN ORDER TO REMOVE IT FROM THE SCREEN. THIS PROMPT IS THEIR ATTEMPT AT FORCING CONSUMERS TO CALL AND SUBSCRIBE TO THEIR SERVICE. IN MY FORD F-150, I AM ABLE TO USE A BUTTON ON MY STEERING WHEEL TO TOGGLE THROUGH THE AUDIO SOURCES (SUCH AS AM, FM, CD, OR PHONE. SIRIUS SATELLITE RADIO IS ALSO ONE OF THOSE OPTIONS), SAFELY. THE SIRIUS SATELLITE RADIO WAS A FEATURE THAT WAS ALREADY INSTALLED IN THE TRUCK WHEN IT WAS PURCHASED FROM THE DEALERSHIP. I HAVE NEVER SUBSCRIBED TO THEIR SERVICE NOR DO I WISH TO. UNFORTUNATELY, EVERY TIME I TOGGLE THROUGH AND GET TO THE SIRIUS SOURCE, A PROMPT SHOWS UP ON THE SCREEN (SEE PHOTO) AND I AM FORCED TO TAKE MY EYES OFF THE ROAD AND MY HANDS OFF THE WHEEL IN ORDER TO HIT 'CLOSE' SO THAT I CAN MOVE ON TO THE AUDIO SOURCE THAT I AM LOOKING FOR. SIRUS TOLD ME THAT THERE IS NOTHING THEY CAN DO TO DISABLE THE PROMPT, AND THAT THE ONLY WAY TO DISABLE IT PERMANENTLY WAS TO PAY THEM FOR SERVICE OR PAY A DEALERSHIP TO GO IN AND REMOVE THE SATELLITE CHIP. THIS SITUATION IS UNSAFE AND UNFAIR TO THE CONSUMER. I SHOULD NOT BE FORCED TO USE MY OWN TIME AND MONEY IN ORDER HAVE THIS SAFETY VIOLATION FIXED. THIS SEEMS LIKE A BLATANT CONTRADICTION OF OUR 'HANDS-FREE' TRAFFIC LAWS, WHICH ARE MEANT TO ENCOURAGING DRIVERS TO KEEP THEIR EYES ON THE ROAD. SIRIUS HAS ESSENTIALLY HIJACKED THIS SAFETY FEATURE IN MY TRUCK AND I WOULD LIKE TO PURSUE A COMPLAINT. I AM AFRAID THIS IS AN ACCIDENT WAITING TO HAPPEN. THEY ARE AWARE OF THE PROBLEM AND REFUSED TO DO ANYTHING TO HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052472December 5, 2017
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2016 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V652000 (LATCHES/LOCKS/LINKAGES). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (COPPER COUNTRY FORD, 47402 M-26, HOUGHTON, MI 49931) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052639December 5, 2017
UNKNOWN OR OTHER
WHEN THE TEMPERATURE IS BELOW FREEZING MY DOORS WILL FREEZE SHUT OR NOT CLOSE FULLY. FORD SAYS IT COULD BE A FEW MONTHS BEFORE PARTS BECOME AVAILABLE FOR A PROPER FIX. THEY SAY THE WHOLE DOOR LOCK MECHANISM AND CABLE NEED TO BE REPLACED IN ALL DOORS. THIS IS MY ONLY PICKUP TRUCK AND I DRIVE IT IN THE WINTER TIME. SO NOW I HAVE TO WAIT TILL IT WARMS UP TO DRIVE MY VEHICLE SAFELY AS THE DOORS MAY NOT SHUT OR FULLY CLOSE. THIS IS A SAFETY ISSUE AND FORD IS TAKING THEIR TIME FOR A FIX. THEY SAY THEY HAVE NO CLUE WHEN PARTS WILL BECOME AVAILABLE. I AM CURRENTLY ON A WAITING LIST AT MY LOCAL FORD DEALERSHIP FOR THE REPAIR. AT THE END OF JANUARY 2017 WE HAD THE SAME ISSUE WITH OUR TRUCK. THE DOORS WOULD NOT CLOSE OR FULLY OPEN THEN ALSO. TOOK THE TRUCK IN TO FORD AND THEY SUPPOSEDLY READJUSTED THE DOOR LOCK MECHANISMS WHICH DID NOT FIX THE ISSUE. THEY TOLD ME NOT TO WASH THE VEHICLE AT ALL IN THE WINTER TIME AS THE WATER CAN GET DOWN INTO THE DOOR AND FRIES THE MECHANISMS. THIS IS UNACCEPTABLE AS FORD SHOULD HAVE TESTED THESE TRUCKS IN COLD WEATHER CONDITIONS. IF THEY DID THEY WOULD HAVE KNOWN OF THE ISSUE AND FIXED IT BEFORE PUTTING THE TRUCK TO MARKET. TODAY THE DOORS WOULD NOT CLOSED AND I HAD TO USE A PROPANE HEATER AND A BLOW DRYER TO UNTHAW THEM. FINALLY I WAS ABLE TO GET MY DOORS CLOSED AFTER 30 MINUTES OF THAWING THEM. THIS IS A SAFETY-RELATED ISSUE AS THE DOORS WHEN DRIVING DOWN THE ROAD COULD COME OPEN OR NOT FULLY ENGAGE THE LOCKING MECHANISM WHEN TEMPERATURES DIP BELOW FREEZING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051814December 1, 2017
VISIBILITY/WIPER
AS WE WERE DRIVING ON THE WAY TO SCHOOL, THE BACK WINDSHIELD EXPLODED WITH A LOUD BANG. THE DEFROSTING WAS NOT ON. IT WAS IN THE LOW 50S OUTSIDE, SO NOT TOO COLD. THERE ABSOLUTELY NO IMPACT OF ANY KIND. ALSO RIGHT AFTER IT HAPPENED THERE WAS A STRONG SMELL OF BURNT ELECTRONIC IN THE TRUCK, THAT LASTED A LONG TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048566November 27, 2017
STEERING
STERING ERATIC, LOUD RUBING SOUND. VIBRATION IN RIGHT WHEEL JERKING SENSATION IN WHEEL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048673November 27, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
WAS DRIVING STRAIGHT DOWN A HIGHWAY. TRUCK WARNING LIGHTS STARTED APPEARING ON THE DASH HILL DESCENT CONTROL FAULT, HILL ASSIST FAULT, SERVICE ADVANCE TRAC. TURN SIGNALS WOULD NOT WORK AND GAS PEDAL WAS UNRESPONSIVE. TRUCK SLOWED TO ALMOST A COMPLETE STOP AND BEGAN SHAKING VIOLENTLY AS THE ENGINE WAS ABOUT TO DIE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046748November 24, 2017
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2016 FORD F-150 XLT. CONSUMER WRITES IN REGARDS TO DEFECTIVE REAR DOOR LATCH. *LD THE CONSUMER STATED THE DRIVER'S SIDE DOOR LATCH WAS LIGHTLY TOUCHED CAUSING IT TO SWING OPEN. THE CONSUMER FELL FORWARD AND GRABBED THE STEERING TO PREVENT FROM FALLING INTO SOME ROCKS AND A CREEK. THE CONSUMER RECEIVED AN INJURY TO THE SHOULDER. MEDICAL ATTENTION WAS NOT NEEDED. UPDATED 11/24/2017*JS
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11048211November 24, 2017
STRUCTURE:BODY
TL- CONTACT OWN A 2016 FORD F-150 TRUCK. CONTACT STATED DOOR ON PASSENGER SIDE WOULDN'T SHUT. CONTACT STATED FIRST TIME IT HAPPENED HAD TO HOLD DOOR WHILE DRIVING, SECOND TIME HAD TO USE A HEATER FOR ABOUT A HOUR TO SHUT DOOR. THE PROBLEM HAS BEEN GOING ON FOR ABOUT A YEAR. CONTACT CONTACTED DEALERSHIP THORNHILL FORD LINCOLN (LOCATED AT 500 FORD FAIRLANE US119 CHAPMANVILLE, WV 25508) (304)855-8333. CONTACT WAS TOLD PARTS WERE GOING TO BE ORDER IT HAS BEEN OVER A YEAR AND PARTS ARE STILL NOT AVAILABLE. CONTACT STATED NOT ABLE TO DRIVE VEHICLE. AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048009November 22, 2017
STRUCTURE:BODY
WHEN STATIONARY, THE TRUCK BACK PASSENGER SIDE DOOR DOES NOT ALWAYS CLOSE. THE DRIVER SIDE FRONT DOOR DOES NOT STAY OPEN WHEN ON A MINOR GRADE AND STATIONARY. THE DEALER TOOK THE VEHICLE TO A BODY SHOP TO ALIGN THE DOORS, AS THEY WERE OFF ALIGNMENT ABOUT 1/8-1/4". WHEN I COMPALINED THAT THE DRIVER SIDE DOOR WAS STILL MISALIGNED I WAS TOLD THAT "THESE ARE MASS PRODUCED AND THIS JUST HAPPENS". I RECENTLY RECEIVED A RECALL NOTICE ABOUT THE DOORS COMING OPEN WHILE DRIVING, NOT SHUTTING COMPLETELY, ETC. I CALLED FORD MOTOR CO AND TOLD THEM I'D ALREADY HAD THE DOOR ISSUES ADDRESSED ONCE. I WAS TOLD THAT I COULD MAKE ANOTHER APPOINTMENT WHEN THE CORRECT PARTS WERE DELIVERED TO MY DEALER. I ASKED IF A RENTAL CAR WOULD BE AUTHORIZED. THE ANSWER WAS NO. I ASKED IF I SHOULD DRIVE THE VEHICLE AND WAS TOLD THAT WAS MY CALL. SO, NO PARTS, NO FIX, POTENTIALLY DANGEROUS SITUATION, AND NO RECOURSE WITH FORD. ANY ADVICE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046547November 16, 2017
POWER TRAIN
THE TRUCK HESITATES WHEN SHIFTING FROM 2ND TO 1ST GEAR.. THIS IS CAUSING A BUMP IN THE DRIVE TRAIN. I'VE TAKEN IT TO 3 DIFFERENT DEALERSHIP FOR REPAIR BUT THEY CANNOT FIX IT. WHEN I STOP I HAVE TO WAIT ABOUT ONE TO TWO SECONDS BEFORE I CAN START BACK OFF. ITS BECOMING DANGEROUS TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045890November 14, 2017
SERVICE BRAKES
BRAKES HAVE COMPLETELY CEASED WORKING AT RANDOM TIMES. THREE TIMES TOTAL: THE VEHICLE WILL BE IN MOTION (AT VARYING SPEEDS) AND WHEN BRAKE IS APPLIED, THE PEDAL GOES ALL THE WAY TO THE FLOOR WITH LITTLE RESISTANCE. ONE TIME I WAS TRAVELING AT 55 MPH ON THE HIGHWAY AND HAD TO STOP SUDDENLY FOR SLOW TRAFFIC - I WAS FORCED TO USE THE EMERGENCY BRAKE. ANOTHER TIME I WAS TRAVELING AT APPROXIMATELY 20 MPH APPROACHING A RED LIGHT AND I HAD TO USE THE EMERGENCY BRAKE TO STOP. THE THIRD TIME I WAS DECELERATING AND TRYING TO BRAKE TO TAKE A HARD RIGHT TURN AND THE BRAKES DIDNT WORK; FORTUNATELY THE I WAS ALREADY AT A REDUCED RATE OF SPEED AND THE HARD TURN IN SLOWED THE VEHICLE ENOUGH THAT I WAS ABLE TO MAKE THE TURN. BUT THE TRUCK TRAVELED THROUGH MY LANE INTO THE ONCOMING LANE OF TRAFFIC. THANKFULLY NO CARS WERE WAITING AT THAT INTERSECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044413November 8, 2017
EXTERIOR LIGHTING
MOISTURE IN HEADLIGHTS . MAKING IT DIFFICULT TO SEE AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford F-150