Ford F-150 Complaints (2016)

2,093 consumer complaints on file.

#11074641February 24, 2018
UNKNOWN OR OTHER
IN A FEW DEGREES BELOW FREEZING LOCKS AND LATCHES WILL NOT WORK!! MOST OFTEN YOU WILL BE FORCED TO BUNGEE DOORS TOGETHER TO DRIVE. IN MY CASE IT IS A SCREW AND IT IS ALMOST ALWAYS THE DRIVER'S DOOR. IT HAS BEEN FIXED WITH THE LATEST FORD REPAIRS AND STILL CONTINUES TO FAIL. MANY MANY OF US ARE SUFFERRING WITHOUT A FIX FROM FORD!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074424February 23, 2018
VISIBILITY/WIPER
WHEN THE OUTSIDE AIR TEMPERATURE DROPS BELOW FREEZING, THE WINDSHIELD WASHER FLUID WILL NOT SPRAY. THIS HAS HAPPENED ALMOST EVERY TIME IS GETS COLD. I HAVE CHECKED TO MAKE SURE THE NOZZLES ARE CLEAR AND THAT THERE IS PLENTY OF WASHER FLUID. THIS IS EXTREMELY DANGEROUS TRYING TO DRIVE WHEN YOU CANNOT CLEAR THE SALT OFF YOUR WINDSHIELD TO SEE. THIS HAPPENS WHETHER OR NOT THE VEHICLE IS MOVING OR AT A STAND STILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074257February 22, 2018
STRUCTURE:BODY
SCHEDULED APPOINTMENT WITH LOCAL DEALER IN RESPONSE TO RECALL NOTICE 17S33 REGARDING DOORS THAT MAY NOT OPEN OR CLOSE WHILE DRIVING (NHTSA RECAL # 17V652. UPON ARRIVAL AT DEALER, WAS ADVISED THAT THEY RAN OUT OF PARTS AND THAT I WOULD BE CALLED WHEN PARTS BECAME AVAILABLE. AS OF TODAY, I HAVE NOT RECEIVED ANY CALLS. NEED TO KNOW IF FORD HAS TRULY RUN OUT OF PARTS FOR RECALL, AND WHETHER VEHICLE CAN/SHOULD BE DRIVEN IN THIS CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074275February 22, 2018
STRUCTURE:BODY, UNKNOWN OR OTHER
THE RIGHT PASSENGER DOOR WILL NOT SHUT, ALSO THE LEFT PASSENGER DOOR WILL NOT OPEN. I HAVE CONTACTED THE DEALER FROM WHERE I PURCHASED THE VEHICLE AND WAS TOLD THERE IS A BACK ORDER ON PARTS WITH NO KNOWN TIME FRAME WHEN THEY WILL RECEIVE THE PARTS. RECALL NUMBER IS 17S33/ NHTSA RECALL 17V-652. THE VEHICLE IS NOT SAFE TO OPERATE DUE TO THIS CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074091February 21, 2018
AIR BAGS, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2016 FORD F-150. THE CONTACT CALLED THE DEALER (LANDERS FORD, 2082 W POPLAR AVE, COLLIERVILLE, TN 38017, (901) 854-3600) CONCERNING A RECALL FOR THE AIR BAGS AND THE DOOR LATCHES, THE DEALER PROVIDED A DATE TO SCHEDULE AN APPOINTMENT THREE WEEKS OUT. THE CONTACT WAS ABLE TO PROVIDE NHTSA CAMPAIGN NUMBER: 17V652000 (LATCHES/LOCKS/LINKAGES) BUT WAS UNABLE TO PROVIDE A NHTSA CAMPAIGN NUMBER FOR THE AIR BAG RECALL AS THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO FURTHER ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073176February 15, 2018
STRUCTURE:BODY
FORD F-150 DOOR LATCH RECALL - 17S33 / NHTSA CAMPAIGN NUMBER: 17V652 EXPERIENCED PROBLEMS OF DOORS NOT LATCHING DURING COLD WEATHER. (BOTH FRONT AND BACK DOORS WERE AFFECTED). RECEIVED RECALL NOTICE IN OCTOBER 2017, IN JANUARY 2018 MY LOCAL DEALER HAD THE UPDATED PARTS FROM FORD AND PERFORMED THE RECALL REPAIR. THE REPAIR DID NOT FIX ANYTHING. STILL EXPERIENCE DOORS NOT LATCHING DURING COLD WEATHER. GENERALLY VEHICLE IS STATIONARY IN THE DRIVEWAY AS I ATTEMPT AND GET IT TO LATCH. OFTEN MAKING ME LATE. HOWEVER, ONCE WHILE IN MOTION THE DRIVERS DOOR FLEW OPEN WHILE DRIVING TO WORK AFTER I BELIEVED IT TO BE CLOSED AND LATCHED. THIS IS INCREDIBLY DANGEROUS. SMALL CHILDREN RIDE IN THIS VEHICLE. FORD HAS NOT OFFERED ANY REPAIR OPTIONS TO DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072797February 13, 2018
STRUCTURE:BODY
DOOR LATCH WON'T CLOSE IN THE COLD, STUCK OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072043February 10, 2018
STRUCTURE:BODY, VISIBILITY/WIPER
WHEN TEMPERATURES ARE AT FREEZING, DOOR WILL NOT CLOSE. WINDSHIELD WIPER FLUID ALSO FREEZES EVEN THOUGH RATED FOR -40 DEGREES. REPAIR WAS MADE BY FORD TO DOOR LATCH BUT PROBLEM CONTINUES. TYPICALLY, CAR HAS BEEN PARKED IN COLD WEATHER. SEE JOB #2 ON ATTACHED DOCUMENTATION FOR LATEST REPAIR ATTEMPT. MANY COMPLAINTS FROM CUSTOMERS ON FORUMS. THIS IS A MAJOR SAFETY ISSUE!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072010February 9, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
SINCE I PURCHASED MY TRUCK THERE HAS BEEN ISSUES WITH THE BACKUP CAMERA. THE DEALER REPLACED THE APIM AND HAD TO KEEP THE VEHICLE FOR THREE WEEKS TO TRACE A BAD WIRE. IT HAS BEEN 10 MONTHS AND THE CAMERA HAS FAILED AGAIN. I FEEL AS IF THIS IS A WIDER SPREAD ISSUE. FORD EVEN EXPANDED THE WARRANTY FOR THE PREVIOUS YEARS APIMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071739February 8, 2018
STRUCTURE:BODY
ONE COLD MORNING THE DRIVERS DOOR WOULD NOT SHUT AND LATCH. I WAS FORCED TO DRIVE 30 MILES TO WORK ON THE HIGHWAY WITH THE DOOR FLOPPING OPEN EVERY TIME I SLOWED DOWN. THIS IS A MAJOR SAFETY HAZARD ESPECIALLY IF CHILDREN ARE INVOLVED. I CAN'T BELIEVE AN AUTO MANUFACTURE CAN SELL A VEHICLE WHERE THE DOORS WILL NOT STAY CLOSED. NEXT TIME IT HAPPENS I WILL TAKE A VIDEO OF THE DOOR NOT CLOSING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071783February 8, 2018
UNKNOWN OR OTHER
RECALL 17S33 OPEN/FROZEN DOOR LATCH. HAVE BEEN TO LOCAL DEALER 4 TIMES WITH NO FIX. CALLED CORPORATE (FORD) AND THEY SAY I NEED TO CONTINUE TO WORK WITH LOCAL DEALER. BEEN IN AND OUT OF DEALERSHIP LOANER CARS FOR 3 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067239February 6, 2018
POWER TRAIN, STEERING
POWER STEERING FAILED TWICE WHILE BACKING UP THERE IS A SHUTTER WHEN COMING TO A STOP. SOMETIMES HARD ENOUGH TO FEEL LIKE YOU WERE HIT FROM BEHIND
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065255January 26, 2018
STRUCTURE:BODY
DOOR DOES NOT LATCH AND OPENS WHILE DRIVING. RECALL 17S33. DEALER KEEPS GETTING INCORRECT REPLACEMENT PARTS FROM FORD -- THE SAME PARTS THAT WERE DEFECTIVE. REPEATED CALLS TO FORD CUSTOMER SERVICE GET A CASE NUMBER CAS 14003124 AND COMMENT THAT THEY WILL REFER IT TO THE DEALER (WHO IS FRUSTRATED AND STATES THAT THE PROBLEM SHOULD BE TAKEN UP WITH FORD CUSTOMER SERVICE. THE DEALER ALSO CLAIMS THAT THEY ARE HAVING THE SAME PROBLEM WITH NUMEROUS OTHER CARS HAVING THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065309January 26, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ON JANUARY 22 2018 AT APPROXIMATELY 11:00 P.M., I STARTED MY TRUCK WITH THE REMOTE START, WHICH ACTIVATES THE REAR WINDOW DEFROSTER, AS NEEDED. ON MY 20 MILE RIDE HOME FROM WORK, MOSTLY FREEWAY DRIVING, I HEARD CRACKLING NOISES, AND I WAS WATCHING IN THE REAR VIEW MIRROR, MY ENTIRE REAR WINDOW SHATTERING, EXCEPT FOR THE CENTER POWER SLIDING PIECE. WHEN I GOT HOME, PIECES OF GLASS FELL INSIDE THE CAB AND BED WHEN I CLOSED THE DOOR. FORD IS AWARE OF THIS ISSUE, BUT THEY REFUSE TO REPAIR IT. IN THE MEANTIME, I AM FORCED TO PAY $500 DEDUCTIBLE FOR MY INSURANCE TO REPAIR IT, EVEN THOUGH I HAD PURCHASED THE EXTENDED WARRANTY WHEN I BOUGHT IT BRAND NEW. IT HAS APPROXIMATELY 15,000 MILES ON IT NOW. RESEARCHING THIS PROBLEM, I BELIEVE IT IS A DEFECT IN THE GLASS, CAUSING IT TO SHATTER WHEN THE DEFROSTER WARMS UP THE GLASS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064988January 25, 2018
ENGINE, FUEL/PROPULSION SYSTEM
FOR THE LAST YEAR MY CAR HAVE BEEN LEAKING FUMES AND SMELLING OF CARBON MONOXIDE. I HAVE COMPLAINED TO MISSION VALLEY FORD, BIG VALLEY FORD AND ALL STAR FORD. WHEN I START THE VEHICLE THERE IS WHITE SMOKE AND A STRONG FUME. THEY SAID IT'S THE ECOBOOST. SECONDLY THE TURBO THEY SAY HAS GONE OUT ALREADY AT 87K MILES AND I BELIEVE THE SMELL AND THE TURBO IS CONNECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064757January 24, 2018
STRUCTURE:BODY
SECOND COMPLAINT REGARDING FREEZING DOOR LATCHES CAUSING DOORS TO NOT LATCH SHUT AND OPEN WHILE VEHICLE IS IN MOTION. TRUCK HAS BEEN SERVICED 3 SEPARATE TIMES, WITH LATCHES, RODS, & RAIN SHIELDS INSTALLED/REPLACED UNDER TSB (NOT ELIGIBLE FOR RECALL SINCE TSB HAS BEEN ATTEMPTED). CONTACTED MANUFACTURER'S CUSTOMER SERVICE LINE AND REPRESENTATIVE APOLOGIZED AND STATED THEY HAVE RECEIVED MANY SIMILAR COMPLAINTS AND SHE DIRECTED ME TO THE MANUFACTURER'S VEHICLE BUYBACK DEPARTMENT. THE VEHICLE BUYBACK DEPARTMENT REPRESENTATIVE AGAIN CONFIRMED THEY HAVE RECEIVED NUMEROUS, SIMILAR COMPLAINTS AND THEY WOULD REVIEW MY WARRANTY HISTORY TO DETERMINE IF A BUYBACK WAS APPROPRIATE. AFTER 1 WEEK, THE BUYBACK DEPARTMENT CONTACTED ME AND STATED THEY ARE NOT ABLE TO BUY BACK THE VEHICLE DESPITE THE SAFETY CONCERN IDENTIFIED. THE REPRESENTATIVE DIRECTED ME TO THE BETTER BUSINESS BUREAU'S AUTO HOTLINE LISTED IN THE OWNER'S MANUAL TO CONSIDER ARBITRATION PROCEEDINGS. THIS SAFETY CONCERN (DOORS OPENING WHILE OPERATING AND DOORS FREEZING SHUT) HAS BEEN ACKNOWLEDGED BY 1) THE DEALER, 2) THE CUSTOMER SERVICE REPRESENTATIVE, AND 3) THE BUYBACK DEPARTMENT REPRESENTATIVE, YET NO SOLUTION HAS BEEN ACHIEVED DESPITE MULTIPLE REPAIR ATTEMPTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064756January 24, 2018
WHEELS
MY PURCHASED MY NEW TRUCK IN MARCH 2016, OWNED IT FOR 22 MONTHS AND IT CURRENTLY HAS 22.235 MILES. THE TRUCK HAS NEVER BEEN DRIVEN OFF-ROAD OR EXPOSED TO ROAD SALT. WHILE GETTING MY TIRES ROTATED AT DISCOUNT TIRE ON JANUARY 20, 2018, THE MANAGER NOTIFIED ME THAT THE LUGS NUTS COULD NOT BE REMOVED FROM THE VEHICLE DUE TO "SWELLING" OF THE LUG NUT OUTER COVER. THE OEM DESIGN IS A STEEL CORE NUT WITH A PRESSED CHROME OR ALUMINUM CAP OVER IT. THE LUG NUTS SWELL OVER TIME AS WATER AND CORROSION DEVELOP BETWEEN THE LUG NUT AND COVER. DISCOUNT TIRE HAD TO USE MULTIPLE SIZE SOCKETS TO REMOVE AND REINSTALL THE LUG NUTS DUE TO NON-UNIFORM SWELLING OF COVERS ON THE LUG NUTS. THE FOLLOWING DAY I STOPPED AT COSTCO TO CHECK LUG NUT TORQUE AND THE TECHNICIAN MADE THE SAME COMMENT ABOUT SWELLING AND SEEING A LOT OF FORD VEHICLES WITH THE SAME ISSUE. BOTH STORES STATED THAT THEY ARE REPLACING LUG NUTS WITH NEW TIRE PURCHASES OR ROTATION ON AFFECTED FORD VEHICLES WHEN THE LUG NUTS ARE DAMAGED. ADDITIONALLY, THE COSTCO TECHNICIAN INFORMED ME OF A "CLASS-ACTION" LAWSUIT THAT WAS FILED IN 2017 FOR THE SAME ISSUE. I RESEARCHED THE CLASS ACTION AND FOUND THE FOLLOWING INFORMATION. JOSH WOZNIAK ET AL. VS. FORD MOTOR COMPANY, CASE NUMBER 2:17-CV-12794 IN THE U.S. DISTRICT COURT FOR THE EASTERN DISTRICT OF MICHIGAN. ON JANUARY 22, 2018, I DROPPED OFF MY TRUCK AT MY LOCAL FORD DEALER FOR VARIOUS WARRANTY ISSUES AND ASKED THAT THE LUG NUTS BE REPLACED UNDER WARRANTY DUE TO SWELLING. THE DEALERSHIP SERVICE MANAGER AND ADVISOR VERIFIED THE PENDING LAWSUIT, BUT REFUSED TO REPLACE THE LUG NUTS UNDER WARRANTY. MY SERVICE TICKET STATES " FOUND LUG NUTS ARE DAMAGED DUE TO IMPROPER SOCKET USED DURING REMOVAL/INSTALLATION." DISCOUNT TIRE STATED THAT THE STORE WOULD NOT SERVICE MY VEHICLE AGAIN WITHOUT REPLACING THE LUG NUTS DUE TO IMPROPER LUG NUT SIZING AND SOCKET FITMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063919January 20, 2018
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WHILE DRIVING ON A BUSY HIGHWAY WITH NO WARNING MY F-150 LOST POWER. WHEN THIS HAPPENED THE DRIVE POWER DECREASED BY ABOUT 95%, AND WARNINGS APPEARED ON THE DASHBOARD. THESE WARNINGS INCLUDED: SERVICE ADVANCE TRAC, HILL DESCENT FAULT, SEE MANUAL, AIRBAG FAULT, AND THE SERVICE WRENCH. THE ENGINE IDLED ROUGHLY AND THE VEHICLE HAD TO BE TURNED OFF. WE RESTARTED AND THE SAME ISSUES OCCURRED SO WE PARKED THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063892January 20, 2018
VISIBILITY/WIPER
WINDSHIELD WASHER NON-OPERATIVE AT 5-15 F TEMPERATURE WHILE USING WINTER WASHER FLUID. NO CHANGE AFTER DRIVING 30 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063424January 18, 2018
UNKNOWN OR OTHER
MY REAR WINDOW EXPLODED IN MY 2016 F-150. I STARTED THE TRUCK WITH THE REMOTE STARTER AND LET IT RUN FOR 10 MINS.. WHEN I GOT IN THE AND PUT THE KEY IN THE IGNITION THE BACK WINDOW EXPLODED LEAVING A HOLE ON THE DRIVER SIDE OF THE AND THE PASSENGER SIDE SHATTER. THE MIDDLE PART IS STILL WHOLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford F-150