Ford F-150 Complaints (2013)

2,994 consumer complaints on file.

#11186994March 15, 2019
WHEELS
HAD TO HAVE ALL 24 LUG NUTS REPLACED AT 62,000 MILES. I HAD TO REPLACE 12 LUG NUTS BEFORE THIS STARTING IN 2014.. VERY DIFFICULT TO REMOVE. THEY GET DESTROYED REMOVING BUT GET STRIPPED AND ARE IMPOSSIBLE TO REMOVE WITH SUPPLIED WRENCH. I WORK IN THE WOODS AND CAN'T GET ROAD SERVICE. THESE LUG NUTS ARE A POOR DESIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186991March 15, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION DOWNSHIFTED INDEPENDENTLY AND CAUSED THE VEHICLE TO DECELERATE ABRUPTLY. THE VEHICLE WAS TAKEN TO SPRADLEY FORD (4809 SOUTH COLLEGE AVE, FORT COLLINS, CO) WHO INDICATED THAT THE VEHICLE EXHIBITED FAILURES RELATED TO NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186740March 14, 2019
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
FORD F150 SUPERCREW 5.0 V8 6 SPEED AUTO TRANSMISSION. ERRATIC SHIFTING WHILE DRIVING. SOMETIMES WILL STAY IN 5TH GEAR AT A STOP WONT SHIFT DOWN, SOMETIMES WHEN PULLING OUT IN 1ST GEAR WILL NOT SHIFT UP. BOUNCES BACK AND FORTH BETWEEN 1ST GEAR AND THIRD OR 5TH WHILE DRIVING. SHUTTING OFF VEHICLE AND RESTARTING SOMETIMES SOLVES ISSUE BUT BECOMING MORE FREQUENT, RECALL FOR REPROGRAMMING SPEED OUTPUT SENSOR WAS PERFORMED WITH NO RESOLUTION. APPEARS TO BE THE LEAD FRAME MODULE ISSUE THAT WAS RECALLED IN 2011-2012 FORD F150 BUT NOT RECALLED OR EXTENDED WARRANTY ON 2013 MODELS. VERY VERY DANGEROUS, CANNOT DRIVE THIS VEHICLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186779March 14, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN). QUIRK FORD OF AUGUSTA (7 WATER ST, HALLOWELL, ME 04347, (207) 430-1600) INDICATED THAT THE SOFTWARE WAS NOT AVAILABLE TO PROVIDE THE RECALL REPAIR. THE MANUFACTURER STATED THAT THE PART MAY BE AVAILABLE IN THE SECOND QUARTER OF 2019. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186453March 14, 2019
AIR BAGS
2013 FORD F-150. CONSUMER PROVIDES ADDITIONAL DOCUMENTATION FOR CASE REGARD VEHICLE CRASHING INTO A ROCK WALL BARRIER AND THE FRONT DRIVER AND PASSENGER AIR BAGS FAILED TO DEPLOY. *AS *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11186842March 14, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION ON MARCH 11, 2019. THE CONTACT SPOKE WITH COCONUT POINT FORD (22400 SOUTH TAMIAMI TRAIL, ESTERO, FLORIDA 33928, (888) 859-1976) AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE DEALER LATER INFORMED THE CONTACT THAT THE APPOINTMENT HAD TO BE CANCELLED BECAUSE THE MANUFACTURER SENT A LETTER INDICATING THAT THE PART WOULD NOT BE AVAILABLE UNTIL THE SECOND QUARTER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186896March 14, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN). WHILE DRIVING 40-45 MPH IN FOURTH AND/OR FIFTH GEAR, THE VEHICLE DOWNSHIFTED INTO FIRST GEAR AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LONG-LEWIS FORD LINCOLN (2551 JOHN HAWKINS PKWY, BIRMINGHAM, AL 35244, (205) 989-3673) WHERE IT WAS DIAGNOSED THAT THE SPARK PLUGS, BOOTS, AND TIMING NEEDED TO BE ADJUSTED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE DEALER STATED THAT THE RECALL SOFTWARE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS17397322. THE CONTACT WAS INFORMED THAT THE REGIONAL CUSTOMER SERVICE REPRESENTATIVE WOULD CALL HIM. THE FAILURE MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186909March 14, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN) BY RON LEWIS FORD BEAVER FALLS (300 9TH AVE, BEAVER FALLS, PA 15010, (724) 843-1000), THE VEHICLE INTERMITTENTLY DOWNSHIFTED GEARS. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186637March 13, 2019
VISIBILITY/WIPER
I WAS WALKING TO MY VEHICLE AFTER WORK IN A PAVED EMPLOYEE PARKING LOT AND PUSHED THE AUTO START ON MY KEY. THE TRUCK STARTED AND I STOPPED AND TALKED TO A COWORKER FOR ABOUT 1 MINUTE AND CONTINUED TO MY TRUCK. AFTER I TURNED THE KEY TO THE ON POSITION I CHECKED BEHIND ME TO PULL OUT OF THE PARKING SPOT AND THE REAR DRIVERS SIDE OF THE 3 PIECE WINDOW WAS SHATTERED. NO MARKS FROM AN IMPACT TO THE WINDOW. YOU CAN'T TELL THE WINDOW IS SHATTERED FROM THE OUTSIDE OF THE TRUCK WITHOUT GETTING VERY CLOSE TO THE WINDOW. I DO NOT USE THE REAR DEFROST OPTION ON THE TRUCK BECAUSE I WAS TOLD THAT IT CAN MALFUNCTION AND CAUSE THE REAR WINDOW TO SHATTER. AFTER DOING AN ONLINE SEARCH I FOUND OUT THAT THE AUTO START CAN ACTIVATE THE REAR DEFROST. I NOTICED DURING THE ONLINE SEARCH THAT THIS IS HAPPENING TO A LOT OF PEOPLE. UNFORTUNATELY SOME OF THEM MORE THAN ONCE TO THE SAME TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186649March 13, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN). THE CONTACT CALLED APPLE FORD AT 410-290-1100 (LOCATED AT 8800 STANFORD BLVD, COLUMBIA, MD 21045) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186365March 13, 2019
VISIBILITY/WIPER
WHILE DRIVING TO WORK, I TRIED TO TURN ON THE REAR DEFOGGER. IT WAS 27 DEGREES F AND THE REAR WINDOW WAS SLIGHTLY COVERED WITH FROST MAKING IT DIFFICULT TO SEE OUT THE BACK. AFTER APPROXIMATELY 30 SECONDS, I HEARD A VERY LOUD BANG. I LOOKED IN THE REARVIEW MIRROR AND SAW THAT MY REARVIEW WINDOW ON THE PASSENGER SIDE HAD SHATTERED. I WAS GOING ABOUT 55 MPH AT THE TIME AND NO OTHER CARS WERE AROUND ME. THIS IS THE SECOND WINDOW IN THIS TRUCK. FORD PREVIOUSLY REPLACED THE WINDOW UNDER WARRANTY DUE TO THE REAR DEFOGGER NOT WORKING. NOT LONG AFTER, THE DEFOGGER STOPPED WORKING AGAIN. I REMEMBER SEEING MANY ONLINE POSTS ABOUT THE DEFECTIVE REAR WINDOW DEFOGGERS, BUT I ASSUMED FORD FIXED THE ISSUE WHEN THEY INSTALLED THE REPLACEMENT. NOW THAT THE WINDOW IS SHATTERED, IT IS EVIDENT THAT FORD HASN'T FIXED ANYTHING AND BY THE NUMBER OF ONLINE COMPLAINTS, THEY DON'T SEEM TO CARE EITHER. I DON'T UNDERSTAND HOW A RECALL HASN'T BEEN ESTABLISHED YET WITH THE SAFETY CONCERNS OF BROKEN GLASS NEAR THE PASSENGERS IN THE REAR SEATS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186377March 13, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN). SMITH FORD (908 E OAK ST, CONWAY, AR 72032, 501-329-9881) WAS CONTACTED AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE DEALER WOULD RECEIVE THE PART. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186378March 13, 2019
POWER TRAIN
19S07 TRANSMISSION DOWNSHIFTING FROM 6TH TO 1ST. I EXPERIENCED THE EXACT SYMPTOMS FOR THE RECALL. I TOOK THE TRUCK TO THE DEALER LOU FUSZ THEY TOLD ME THAT IT WAS A TRANMISSION SENSOR AND STATED IT WOULD BE OVER $900 TO FIX IT. THE WORK WAS PERFORMED AND THE TRUCK HAS NOT DONE IT SINCE. I RECEIVED THE NOTICE AND CALLED FORD AND THEY ARE DENYING THE CLAIM TO REIMBURSE FOR THE REPAIRS THAT WERE MADE BECAUSE THE TRUCK HAD DONE THE DOWNSHIFT MORE THAN 10 TIMES. THE LAST TIME WAS THE ONLY TIME FORD DEALER TOLD ME THEY FOUND THE SOLUTION. THIS IS NOT BEEN HANDLED CORRECTLY AND I AM NOT WANTING TO TAKE THE TRUCK BACK ON THE HIGHWAY AFTER GOING FROM 70 MPH DOWN TO 1ST GEAR LOCKING UP THE TRUCK AND SLIDING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186408March 13, 2019
VISIBILITY/WIPER
. I HAD REMOTE STARTED THE VEHICLE IN THE MORNING. ON THE WAY TO WORK THE DRIVERS SIDE REAR WINDOW LATER SHATTERED WITH A LOUD POP WITH NO IMPACT OR PREVIOUS DAMAGE. I BELIEVE THIS IS DUE TO THE REAR DEFROSTER NOT SHUTTING OFF. I HAVE READ MANY OTHER COMPLAINTS OF THE EXACT SAME THING HAPPENING (SAME SECTION OF THE SLIDING WINDOW) BUT FORD HAS YET TO ACCEPT ANY RESPONSIBILITY FOR THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186572March 13, 2019
UNKNOWN OR OTHER, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE OPERATING THE VEHICLE, THE ENGINE SUDDENLY SHUT OFF AND WAS DIFFICULT TO RESTART. UPON INSPECTION, IT WAS DISCOVERED THAT THE 20 AMP FUSE #27 HAD BURNED AND WAS MELTED. FRANKLIN FORD (175 EAST CENTRAL ST, FRANKLIN, MA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 106,300.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11186055March 12, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN). THE CONTACT TOOK THE VEHICLE TO KEN WILSON FORD (769 CHAMPION DR, CANTON, NC 28716, (877) 740-8559) FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE TRANSMISSION FAILED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND STATED THAT SINCE THERE WAS AN OPEN RECALL, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST IF HE TOOK THE VEHICLE TO ANOTHER DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 56,162.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186077March 12, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
SITTING IN MY DRIVEWAY BEFORE I LEFT SO THE TRUCK WAS STATIONARY AND TURNED ON MY REAR WINDOW DEFROST AND HEARD A LOAD BANG, NOTICED THE PASSENGER REAR PANEL OF MY SLIDING REAR WINDOW WINDOW SHATTERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186081March 12, 2019
UNKNOWN OR OTHER
TRANSMISSION IS JUMPING INTO FIRST HEAR AND NEUTRAL ON IT'S OWN. CAN'T DRIVE IT WITHOUT THIS NOT HAPPENING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186116March 12, 2019
POWER TRAIN
WHILE ACCELERATING FROM A STOP, TRANSMISSION SHIFTS FROM 1ST TO 5TH. THIS PREVENTS THE VEHICLE FROM ACCELERATING PROPERLY. MUST PULL OVER AND RESTART VEHICLE TO RESET THE TRANSMISSION TO 1ST. VERY DANGEROUS WHEN PULLING INTO TRAFFIC!! WHILE DRIVING AT 70 MPH ON THE INTERSTATE HIGHWAY WITH THE CRUISE CONTROL ENGAGED THE VEHICLE WILL SHIFT TO 5TH. CRUISE CONTROL GOES OUT, SPEEDOMETER GOES TO 0, ODOMETER GOES BLANK. CHECK ENGINE AND AIRBAG LIGHTS COME ON, TRUCK GOES INTO LIMP MODE (DOESN'T WANT TO ACCELERATE). SEE PICTURE OF INSTRUMENT PANEL, I WAS DRIVING @ 65-70MPH AT THE TIME. MUST PULL OVER AND RESTART VEHICLE TO RESET TRANSMISSION. THIS HAS HAPPENED SPORADICALLY MANY TIMES. AT LEAST MY VEHICLE HASN'T SHIFTED FROM 6TH TO 1ST LIKE SO MANY OTHERS I'VE READ ABOUT...YET!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186119March 12, 2019
UNKNOWN OR OTHER
THE NIGHT I PICKED UP MY TRUCK (3/4/19) IT LOST SIGNAL TO OUTPUT SPEED SENSOR BEFORE I GOT TO THE INTERSECTION OF ROUTE 30 AND 340 AND WAS STUCK IN FIFTH GEAR THE WHOLE WAY HOME. THE TRUCK HAS BEEN LOSING SPEED SENSOR SIGNAL AND LOCKING ITSELF IN EITHER THIRD GEAR OR FIFTH GEAR REPEATEDLY ALL DAY LONG EVER SINCE. TODAY (3/11/19) IT SHIFTED TO FIRST GEAR WHILE GOING 55 MPH AND PUT THE TRUCK INTO A SLIDE/SKID TWICE - BOTH TIMES IN TRAFFIC, ONCE PUT ME INTO ONCOMING TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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