Ford F-150 Complaints (2018)

2,327 consumer complaints on file.

#11484972September 17, 2022
POWER TRAIN
Regarding 2013-2018 F-150 vacuum system trying to engage the AWD system resulting in noise up front sounds like dragging metal. 2018 Ford F-150 with the grinding noise out of the front hubs. Had this going on for 1 1/2yrs & been in the shop 2-3 times with recurring every time. Found a YouTube that referenced a Technical Service Bulletin. I TOOK THE TSB TO THE DEALERSHIP SERVICE TECH and here’s what’s on the invoice.. confirmed customer concern, found there was a grinding racheting noise coming from the front end of the vehicle when driving in 2wd, found tsb 22-2019 for this concern following the tsb found the vehicle was equipped with auto 4wd, tsb stated to REMOVE THE VACUUM SUPPLY LINE TO THE IWE SOLENOID AND INSTALL 2 VACUUM CAPS IN THEIR PLACE. This is at Ford’s direction. Disable the system so that 2wd no longer active. It’s AWD all the time. Still can shift into 4wd. Tech says this issue is so prevalent that that’s Ford’s answer.. Unacceptable. Disable the 2wd drive because they can’t work the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484556September 15, 2022
WHEELS
I have a 2018 F150 that I purchased new. Since that time , I have oil changes & tire rotations done . Yesterday I went in to have oil/ rotation done & was informed that they can’t get the lug nuts off as they are sold with cheap lug nuts that swell up making it impossible to remove the lug nuts without destroying them & even making it impossible to change a flat on the road . Being told I need to purchase new lug nuts in order to to do a rotation. I feel this is equipment failure. This vehicle is still under a warranty. This should be a recall item , as it affects & hinders maintenance on a vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484305September 13, 2022
ELECTRICAL SYSTEM
Backup camera failed/does not show anything on dash screen. Cannot see behind me when backing up. The dealer service center confirmed the failure and ordered a new wiring harness at my cost of $450.00. The dealer said the wiring harness for the camera needs to be replaced. The camera worked sporadically and then failed. There is now a message on my dash screen saying the camera does not work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483803September 10, 2022
POWER TRAIN
Harsh shifting Harsh down shifting delayed shifting between gears A complete malfunction at highway speeds. The truck goes from gear 10 to gear 1 and stays almost in neutral for up to 20 seconds, completely dangerous Ford ignores the problem even though thousands of people online are having the same issue. Dealer(s), 6 dealers contacted as of today, cannot get my truck in for 6-8 weeks. I have had the truck in the shop for shifting and transmission issues at least 4 times over the last 18 months. The "problem" goes away for a while but then comes right back. This time is by far the worst and no one seems to care. It is unacceptable and extremely dangerous. When your truck loses power and won't go back into gear while traveling 70 mph... it is absolutely terrifying!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483098September 6, 2022
POWER TRAIN
Transmission is back in the shop for slipping gears, jumping gears, randomly being thrown into neutral, loss of power
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483017September 6, 2022
POWER TRAIN
Hard shifting with driving, when driving the pickup truck would stall and then go into gear real hard causing a hard shifting and it make the trucks RPM go up and not move, but then when the RPM comes down the truck will shift hard enough to feel the impact and could cause an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483043September 6, 2022
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
My truck has an automatic start-stop feature. About twice a month, when I am at a stop and the auto stop shuts down the engine, the whole truck will shut down. I will then have to put the transmission into park, turn the key to off and then restart the truck. A warning light comes up on my front display which says Auto StartStop Shift to P, then Restart Engine. The A with the arrow around it is in orange. This has caused me many issues in traffic and I have been close to getting rear ended on multiple occasions because of it. I have had it to the dealer, Haldeman Ford of Kutztown, on 5 different occasions over the past 6 months and it is still not resolved. The dealership has replaced the battery, did a system reboot and replaced the starter. I have shown them pictures and videos of it happening. They put a computer scanner on my truck that I had to use to record when it happened which I did. They were also able to experience it themselves during one service appointment. My first service appointment was 3.14.2022
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482645September 2, 2022
POWER TRAIN
Transmissions slips out of gear both during acceleration and at cruising speed. Vehicle has stalled in roadway in on-coming traffic due to transmission slipping out of gear. Problem exists consistently. 66,850 miles on the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482431September 1, 2022
ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2018 Ford F-150. The contact stated that while driving at 20 MPH, the vehicle hesitated during acceleration and made an abnormal rattling noise. The vehicle was taken to the dealer where it was diagnosed that the failure was related to Customer Satisfaction Programs: 21B10 (Cam Phaser Replacement) and 21N08 (PCM Reprogram Due to Engine Shudder) however, the warranty had expired. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the previous owner was mailed notification of Customer Satisfaction Program: 21B10 (Cam Phaser Replacement) and provided no further assistance. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482184August 31, 2022
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated while driving at various speeds, the vehicle hesitated when the accelerator pedal was depressed. The contact stated no warning lights were illuminated while experiencing failure. The vehicle was taken to the dealer and the failure was unable to be diagnosed. The contacted stated that the dealer informed him that the failure was with the transmission. The contact was informed that he was not driving the vehicle correctly. The contact stated that the vehicle was taken to the dealer several times however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482304August 31, 2022
POWER TRAIN
While shifting from park to drive or shifting from reverse to drive the vehicle makes a very loud bang pop sound from under or rear of vehicle. Dealership claims can't reproduce or it is normal which how would they know if they can't reproduce.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481347August 26, 2022
POWER TRAIN
Transmission on 2018 F150 XLT does not shift properly. When driving, the lower gears shift very hard, enough to snap your neck. I used the Tow/Haul transmission feature one day, and while coasting to a stop, the transmission shifted down so hard that everything in the truck went flying. I know that some of the 2018 F150 trucks have been recalled for this very reason but at this time, my VIN number has not been added to the list. My vehicle just hit 30,000 miles. I talked with my Ford dealer, Ford itself and the NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481218August 25, 2022
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
The contact owns a 2018 Ford F-150. The contact stated while driving approximately 20 MPH, there was poor power and the check engine warning light illuminated. The vehicle was driven to the dealer and diagnosed with a powertrain control failure. Additionally, the cooling system was not operating effectively. The EGR bypass valve was replaced. The contact stated that the failure was related to Manufacturer Recall Campaign: 20E04. The manufacturer was notified of the failure. The approximate failure mileage was 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480013August 18, 2022
ENGINE
The issue I am complaining about is Customer Satisfaction Program #21N03. For some reason Ford did not issue a recall on this issue even though they know they have an issue with the cam phasers and this problem is very widespread. The cam phasers on my vehicle failed and had to be replaced and they forced me to pay for a portion of this change even though they knew it was a manufacturing defect and even though they are using a "redesigned" version of the cam phasers in the replacement. This SHOULD BE A RECALL and not a "Customer Satisfaction Program" and the full price of the repair should be covered by the Ford Motor Company. They should have to reimburse me for the full cost of this repair since this is a widespread issue with many 3.5L Ecoboost Engines.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480076August 18, 2022
POWER TRAIN, SUSPENSION, SERVICE BRAKES
Front Hubs, Bearings have gone bad, and they are on backorder. 6500 on waiting list. I have been on this list since Janurary. Was told today that the company making the part, are not even make them. This could cause an accident if the bearings lockup. The ABS and the traction control does not work. Making for unsafe driving. Especially with fall and winter coming.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479732August 17, 2022
SERVICE BRAKES
Brake fluid was leaking internally into the booster. This caused a low level brake fluid alarm with an immediate soft pedal resulting a significant delay in braking response. Ford has issued a recall for this specific master cylinder leak. However, my vehicle shows no recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479626August 16, 2022
UNKNOWN OR OTHER
WHEN IS RUNIING AC BAD SMALL COMES VENTILATION A WHILE ..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479267August 14, 2022
POWER TRAIN, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
I put the truck in park and left it idle with the air conditioning on for a passenger got out to go do something for a few minutes and the truck just started have flames come out of it from the middle of the truck until the truck completely burned the fire started with the truck running and idling and the the truck was parked on gravel
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11478102August 8, 2022
POWER TRAIN
The transmission valve body wears over time and becomes out of sync with the electronic shifting strategies. This caused the clutches to burn up and the vehicle comes out of gear or drops into 1st gear at highway speeds. Transmission was inspected and replaced due to the damage. Prior to the interstate failure was some random hard shifting but no warning lamps or messages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477939August 6, 2022
ENGINE, ELECTRICAL SYSTEM
After starting the vehicle, at any time in under a minute the vehicle's engine will randomly shut off and display a message on the instrument cluster "Auto StartStop, Shift to P then Restart Engine". A photo of this message is included in this report. This issue can occur while in Park, Reverse, Neutral, or Drive. I have had it randomly occur to me upwards of 40 occasions over the past 3 years. A few times I have actually been driving at a slow speed (below 10 mph) when the engine stopped. So far for me, it seems to only happen when the engine RPM's are below 1500 or so. It feels like the engine shakes and then shuts off, then the dash chimes and displays the message mentioned above. I follow the instructions; I turn the ignition off, shift to Park, and restart the engine. Sometimes it starts back up fine and I am able to drive away. Other times the engine shuts off almost instantly and I have to try many, many times (10 to 20) to finally get the engine to stay on so I can drive it. If the engine were to stop while I was making a turn in a busy intersection or on a busy roadway, it would no doubt cause an accident and could be serious or even fatal since I would be unable to move. I have had this looked at by my local Ford Dealer Service shop and they have been unable to replicate the issue. I am not surprised by this since this appears to be random. They have told me to shut off my Auto Start/Stop feature and that is all they did. I have not had this issue looked at by Ford, police, or insurance since thankfully so far it has not occurred in an accident. The only warning message that appears is the "Auto StartStop, Shift to P then Restart Engine" on the cluster. I have not noticed and symptoms that result in this issue so far. This issue first appeared January 2020. Note: This has NOTHING to do with the Auto Start/Stop feature of the vehicle. I have had this issue occur when the Start/Stop feature is active and when it is disengaged.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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