Ford F-150 Complaints (2018)

2,327 consumer complaints on file.

#11489929October 19, 2022
SERVICE BRAKES
Brakes failed, without prior notice. Brake fluid leaking out immediately upon refilling. Had to have truck towed to Ford Autonation Scottsdale 8555 E Frank Lloyd Write Blvd, Scottsdale 85260. Technician stated that Brake Master Cylinder leaking from the rear seal and into the brake booster. Needed to replace the master cyinder AND brake booster. This is the identical situation that initiated the recall notice NTHSA#22V150 and Ford recall #22S11. This truck was manufactured at the Ford Kansas City Assembly plant, the exact same plant that is involved in this recall. However because my truck is not the engine type covered un the recall, my repairs were not covered, even though it is the identical problem performed at the exact same plant.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489940October 19, 2022
UNKNOWN OR OTHER
I was driving on the highway at 65 mph. A warning light came on saying my driver's side blind spot warning was not working. Then immediately a warning light with a wrench came on and said that there was a problem with the transmission. Then my truck shut down completely. It is not able to start, and the Ford dealer says they have no idea why.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490037October 19, 2022
ENGINE, POWER TRAIN
Trucks transmission makes a loud noise when shifting from park to drive, trucks transmission also jerks when letting off the accelerator. Trucks engine makes a knocking noise when idling truck has 36000 miles on it!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489814October 18, 2022
POWER TRAIN
10R80 transmission disengages. 2018 F150 with 136,000 miles, transmission began intermittent shifting at approximately 120,000 miles. Reported to dealership, asked for TCM/ECM update. Dealership refused, saying there was no update for this vehicle. Replaced the valve body and shift solenoids at 134,000 no change. At roughly 135,000 miles called a different Ford dealership in my area, service writer stated there is still no software update for this vehicle, & casually said it's probably a clutch problem. The transmission 'works' properly when it is gear, it does not select or shift properly. At times, the transmission disengages and throttle control is lost, sometimes during these events the engine races, other times it goes to idle. Either way, throttle pedal is ineffective. Contrary to the service writer's assumption, this is not clutches, it is software. This condition is dangerous as the transmission often disengages when accelerating onto the roadway, during these episodes, the driver has to take evasive action to avoid being hit from behind or worse, in cross traffic, from the side.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489352October 14, 2022
WHEELS
I was driving my Ford F150 on road. My tire pressure warning came on. I pulled into a fast food restaurant. I retrieved my tire changing tools. I tried to loosen the wheel lugs. The tire changing wrench would not fit the lug nuts. I tried hitting the wrench to force lug wrench on to nut. It would not fit. I called a tire repair shop and a truck arrived. His wrench would not fit either. He left and returned with a large hammer. He drove the wrench socket onto the lug nut and was able to loosen all lug nuts. I called the dealer and spoke with service. The lug nut has a ss sheet metal wrap around the lug nut. When the nut is removed, as in a tire rotation, the ss sheet metal wrap is stretched and deformed, thereby making the lug wrench useless. The dealer said to bring truck in and they would replace the lug nuts. I lost 3 hours and paid the tire repair shop $45.00. Unacceptable, could have happened to anyone, anywhere.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488686October 10, 2022
POWER TRAIN
My 10 speed ford started acting up. First it started with rough and hard shifting into third gear and no has gotten progressively worse to jumping out of gear when trying to accelerate onto the highway or just simple driving to the store. Now it will not hardly move. Ford told me I needed a new transmission for $8000. Dont have 8k and this is my only vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488523October 9, 2022
POWER TRAIN
Vehicle slips out of gear between 3rd and 4th gear and between 7th and 8th gear causing vehicle to slow down unexpectedly. I can make vehicle available for inspection. Took to ford dealer in South Carolina and was told there is no fix other than a new transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487569October 3, 2022
POWER TRAIN
Trans hard shifts between 2-4. It skips gears and aggressively slams into the next. Also it slams into reverse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487223September 30, 2022
ENGINE
The contact owns a 2018 Ford F-150. The contact stated while driving approximately 30 MPH and slowing for a traffic signal or sign, the brake pedal was depressed and while coming to a stop the vehicle suddenly accelerated independently. The contact stated that there was no warning light illuminated. The contact stated that the failure was intermittent however, the failure had started to occur at start up and the vehicle would accelerate independently. The contact had taken the vehicle to a local dealer who diagnosed the vehicle but was unable to duplicate the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486891September 28, 2022
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2018 Ford F-150. The contact stated while driving at night the passenger’s side headlight became inoperable. The contact stated that the failure became more frequent and the driver's side headlight intermittently failed to operate as needed. The contact stated that the failure persisted after switching from Auto On to the manual setting. The contact stated that after activating the high-beam headlights, the headlights operated as needed. The failure recurred while using the low-beam headlights. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic who could not determine the cause of the failure. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 20V097000 (Exterior Lighting). The manufacturer had not been informed of the failure. The failure mileage was approximately 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485997September 23, 2022
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
This 2018 F150 developed a cranking noise when starting the engine. Dealership tried two software upgrades per manufacturer notices to solve the issue. The issue was not solved and was said to be Cam Phasers need to be replaced. Manufacturer internal document to dealer stated that driving the vehicle with this problem would not cause any problems and is safe to drive. Dealership had been waiting months for parts. Set-up for an appointment was for later this month, but last month while driving on the Interstate the engine light which was on from the engine issue but a new light, the wrench light came on with the engine light flashing. All power was being lost and had to dodge other vehicles to move over to emergency lane as I had no control of the vehicle. While waiting 12 hours for a tow, I had researched this issue online and found that the manufacturer had a memo out not to drive the vehicle under this condition and have a flatbed tow the vehicle to the nearest dealership and do not start the vehicle up. That this was a catastrophic power train failure and ECU failure. The vehicle sits at the dealership now and is still waiting to be looked at as it cannot start up and has to be pushed within the service area.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485817September 22, 2022
SERVICE BRAKES
The contact owns a 2018 Ford F-150. The contact stated that while driving at various speeds and depressing the brake pedal, the vehicle would not immediately stop or slow down. The contact indicated that the failure was intermittent and had occurred on multiple occasions. The vehicle was taken to two different dealers who were unable to duplicate the failure or determine a cause for the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485956September 22, 2022
STRUCTURE:BODY
Condensation from evaporator drain is leaking into cab, which has created mold, exposing myself and any passengers riding in my vehicle including my kids. Ford issued TSB 19-2345 to fix this issue but it does not work and they are not willing to replace the molded carpet under a field service action. This is a known design flaw that should be fixed as soon as possible to prevent mold growth. If mold is found, carpet should be replaced immediately due to the health hazards associated with mold in an enclosed vehicle. Ford should be held liable to fix these issues without any charge to the customer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485637September 21, 2022
VISIBILITY/WIPER
Back window shattered without any impact. The truck was parked in my garage. I started the truck, put it in reverse, and let my foot off the brake. As soon as I started moving I heard a loud bang and the back window was shattered. Not cracked but shattered into little pieces. If this would have happened when I was on a highway no telling what could have happened. A dealer said it was out of warranty and they don't do glass so they would farm it out to someone else and I would have to pay for it. I told them no thanks and had it replaced by someone of my choosing. Cost was less than my deductible so I payed for it out of pocket. The truck was parked in my garage and the temperature was in the low 80's at the time. I have no idea what caused the window to shatter like it did. The whole window shattered completely into little pieces.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485444September 20, 2022
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
The contact owns a 2018 Ford F-150. The contact stated while driving 80 MPH, the tailgate unlatched and opened independently. The contact took the vehicle to a local dealer however, the mechanic was unable to duplicate the failure. The contact stated that he continued to experience the failure. The contact took the vehicle to another local dealer: Kendall Ford of Meridian (250 E Overland Rd, Meridian, ID 83642:(855) 982-8853) who was also unable to duplicate the failure. The contact stated that he continued to experience the failure. The contact took the vehicle back to Kendall Ford of Meridian and made them aware of the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485516September 20, 2022
POWER TRAIN
My cam phasers rattle on cold start. Ford issued several customer service programs for this issue on the 2018 F150 3.5L ecoboosts however my truck was not covered even though it was also affected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485306September 19, 2022
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
The contact owns a 2018 Ford F-150. The contact stated that the fuel pump was previously replaced; however, the failure recurred while driving at an undisclosed speed, and the vehicle stalled with the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 72,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485324September 19, 2022
ENGINE
The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, the engine was making abnormal rattling sounds. There was no warning light illuminated. The contact associated the failure to Customer Satisfaction Program Campaign Numbers: 21N03 and 21N08. The dealer and the manufacturer were notified of the failure and referred the contact to the NHTSA Hotline. The vehicle was not diagnosed or repaired. The failure mileage was approximately 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485139September 19, 2022
ELECTRICAL SYSTEM, ENGINE
While driving 5mph 5 minutes after starting the truck, the truck caught on fire and burst into flames after stalling out.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11485073September 18, 2022
ENGINE
Engine burns oil even though a oil consumption test was done and all updates performed. Engine still make chatter noise on acceleration occasionally.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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