Ford F-150 Complaints (2016)

2,093 consumer complaints on file.

#11181116February 19, 2019
UNKNOWN OR OTHER
SOME OF THE DOOR LOCKS KEEP FREEZING IN COLD WET WEATHER. ONCE I GET THE DOORS OPEN THEY CANNOT LOCK PROPERLY. THE DOOR WILL FLY OPEN WHILE UNDERWAY DUE TO THE FROZEN LOCKS. THIS HAS HAPPENED SEVERAL TIMES OVER THE PAST THREE YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180948February 18, 2019
STRUCTURE:BODY
REAR DOOR LATCHES WILL NOT OPEN WHEN IT'S VERY COLD OUTSIDE. HAVE HAD TWO RECALL SERVICES TO FIX THE PROBLEM, BUT IT PERSISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180610February 17, 2019
VISIBILITY/WIPER
THE BACK WINDSHIELD SHATTERED AFTER GETTING INTO TRUCK. TEMPERATURE WAS ABOUT 60 DEGREES IN THE EVENING WITH VERY LITTLE SUN LIGHT. THERE WERE NO FOREIGN OBJECTS FOUND NEAR BACK WINDSHIELD OR INSIDE TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180025February 14, 2019
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
WHILE DRIVING THE INTERIOR INSTRUMENT LIGHTS SUDDENLY COME ON PARK BRAKE, 4X4, AIR BAG, TRACTION,ABS, ADVANCE TRAC, AND STEERING ASSIST. DURING THIS PROCESS THE BRAKES ENGAGE & THEN YOU CAN HEAR THE SCRUBBING SOUND OF THE BRAKES.THIS HAS HAPPENED MULTIPLE TIMES. I'VE RETURNED IT TO THE DEALER FOR SERVICE 3 TIMES, AFTER A MONTH OF DIAGNOSTIC TESTING & ROAD TESTING THE STEERING SYSTEM FAILED ON THE SERVICEMAN WHILE DRIVING IT. THEY INFORMED ME THAT THEY WANT TO RETURN THE VEHICLE TO ME WITHOUT MAKING ANY REPAIRS BECAUSE IT HAS NOT RE INITIATED THIS PROCESS IN THE LAST 3 DAYS. THIS IS A SAFETY HAZARD FOR ME AND ANY OTHER VEHICLE ON THE ROAD. FORD HAS INFORMED ME THAT IF THE STEERING GOES OUT WHILE DRIVING CALL ROADSIDE TO BRING IT BACK. TOTAL DISREGARD FOR MY SAFETY AND OR ANYONE ELSE. THIS EVENT OCCURS WHILE DRIVING, IT ALSO SHOWS THESE READINGS UPON STARTING THE VEHICLE. THIS HAS HAPPENED UNDER 30,000 MILES AND OVER THAT THRESHOLD. IT HAS HAPPENED ON MULTIPLE OCCASIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180185February 14, 2019
VEHICLE SPEED CONTROL
WHEN ADAPTIVE CRUISE CONTROL ON AND PASSING A SEMI SOMETIMES THE TRUCK BRAKES SHARPLY SLOWING DOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176525February 12, 2019
STRUCTURE:BODY
HAD DOOR LATCH FREEZING TSB AND RECALL BOTH PERFORMED BY DEALER. ON FEB 8, 2019, DRIVERS DOOR ONCE AGAIN WOULD NOT LATCH SHUT DUE TO FREEZING OF THE LATCH. AFTER LETTING TRUCK IDLE WITH FULL HEAT ON FOR A WHILE, IT APPEARED TO HAVE THAWED ENOUGH TO LATCH. IT FLEW OPEN ON THE FIRST TURN I MADE. SOMEBODY IS GOING TO GET KILLED IF THIS PROBLEM ISN'T FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176562February 12, 2019
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
TL* THE CONTACT OWNS A 2016 FORD F-150. THE WITHOUT WARNING, THERE WAS A LOUD BOOM SOUND AND THE REAR GLASS SHATTERED. THE HEATER WAS ACTIVATED AT THE TIME OF THE FAILURE. THE INSURANCE COMPANY WAS NOTIFIED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176004February 10, 2019
STRUCTURE:BODY
DURING LOW TEMPERATURES THE DOOR LATCH DOES NOT ENGAGE, LEAVING THE DOOR FREE TO SWING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175924February 9, 2019
STRUCTURE:BODY
FROZEN DOOR LATCHES. DOORS FROZE SHUT IN 2017, AFTER OPENING, THE DRIVER'S DOOR APPEARED TO CLOSE, BUT FLEW OPEN ROUNDING A CORNER IN AN INTERSECTION. A SIMILAR ISSUE OCCURRED WITH THE REAR PASSENGER DOOR. JAN 24, 2018: WARRANTY SERVICE FOR A SIMILAR CONCERN, DOORS FROZEN SHUT OR AFTER OPENING WOULD NOT LATCH CLOSED (STATIONARY AND WHILE MOVING). TSB 16-0020 COMPLETED. FEB 2018: INTERMITTENT ISSUES WITH DOORS FAILING TO FULLY LATCH SHUT IN FREEZING WEATHER. THE DOOR WOULD OPEN APPROXIMATELY 1/2" WITH THE LOCK ENGAGED AND DOOR SHUT. DEC 22, 2018: WARRANTY SERVICE: PERFORMED CUSTOMER SATISFACTION RECALL 18NO3 TWO ADDITIONAL SERVICE VISITS REQUIRED BECAUSE THE LATCH MECHANISM WAS NOT OPERATING PROPERLY. PRIOR TO THE THIRD VISIT, THE DRIVER'S DOOR FLEW OPEN ROUNDING A CORNER WHILE DRIVING. AFTER THIRD VISIT IN EARLY JAN 2019, WE EXPERIENCE FREEZING TEMPERATURES (20S) FOR SEVERAL DAYS. THE TWO REAR DOORS (CREW CAB PICKUP) WOULD NOT UNLOCK USING THE KEY FOB; HOWEVER, THE FRONT DOORS OPERATED NORMALLY. THE DOORS REMAINED IN THAT CONDITION (LOCKED AND SHUT) FOR 2 DAYS BEFORE IT WARMED UP ENOUGH FOR THE DOOR LOCK TO CYCLE. AFTER OPENING REAR PASSENGER DOOR AND SHUTTING IT WHILE STATIONARY, I ATTEMPTED TO OPEN THE DOOR WHILE LOCKED. THE DOOR PARTIALLY OPENED 1/2" WITH THE LOCK ENGAGED. THE VEHICLE IS SCHEDULED FOR ANOTHER SERVICE VISIT ON FEB 13, 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175927February 9, 2019
WHEELS
FAILURE OF INTEGRATED WHEEL ENDS (IWE) ON BOTH FRONT WHEELS DUE TO SEAL FAILURES AND LOSS OF VACUUM. SYMPTOMS: GRINDING OR GROANING AT LOW SPEEDS WITH OR WITHOUT BRAKES APPLIED. VIBRATION IN STEERING WHEEL AND BRAKE PEDAL. DEALERSHIPS WILL INITIALLY DENY PROBLEM AND BLMAE THE BRAKES (I.E. DRAGGING CALIPER). MY TRUCK WAS INSPECTED BY 3 SHOPS TO RULE OUT THE BRAKES AND I STILL RECEIVED A SIMILAR COMMENT AT THE DEALERSHIP. 1/30/19: DEALERSHIP FINALLY CONFIRMED ISSUE AND REPLACED BOTH IWES AT 35090 MILES. THIS PROBLEM HAS BEEN AN ONGOING ISSUE WITH FORD FOR MANY YEARS BASED UPON THE VAST NUMBER OF COMPLAINTS ON TRUCK FORUMS. NUMEROUS COMPLAINTS OF IWE FAILURES. THE PROBLEM IS SO FREQUENT THAT THE FIRST RECOMMENDATION FROM MOST DEALERSHIPS IS TO REPLACE THE VACUUM SOLENOID OR INLINE CHECK VALVE. IN MY CASE, THE REPLACEMNT PARTS DID NOT FIX THE PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175943February 9, 2019
STRUCTURE:BODY
2016 FORD F-150 SUPER CREW HAS ONGOING ISSUES WITH BOTH THE DOOR LATCHES NOT RE LATCHING OR RELEASING AND THE DOOR LOCKS NOT LOCKING OR UNLOCKING WHEN IN FREEZING CONDITIONS (4 DOORS AND ALL 4 HAVE DIFFERENT VARIATIONS OF THIS PROBLEM). ALL APPLICABLE RECALLS AND UPDATED RECALLS FROM FORD HAVE BEEN PERFORMED BY THE DEALERSHIP YET THE PROBLEM CONTINUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174486February 5, 2019
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 FORD F-150. WHILE DRIVING LOW SPEEDS, THE ENGINE SHUDDERED AND THE VEHICLE HESITATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO CLEVELAND FORD (2496 S. LEE HWY, CLEVELAND, TN), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 45,000. *TT CONSUMER STATED TRUCK ALSO HAS NUMEROUS SIGNAL LOSSES ON TAC SATELLITE RADIO SIGNAL. CONSUMER TOOK IT TO THE DEALER SEVERAL TIMES AND WAS TOLD THERE WAS NO PROBLEM.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173777February 3, 2019
STEERING
EPAS SYSTEM EXHIBITS WANDER ON CENTER WHEN DRIVING STRAIGHT DOWN HIGHWAY MAKING IT HARD TO CONTROL AND KEEP IN LANE. THIS HAPPENS WITH LKAS OFF OR ON. STEERING WHEEL HAS A CLUNK AND EXCESSIVE PLAY BETWEEN L & R INPUTS. EXPERIENCE IS SYMPTOMATIC OF A WORN MECHANICAL STEERING RACK. FORD DEALER CLAIMS IT IS NORMAL, BUT MY TRUCK DOES NOT DRIVE LIKE OTHER VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173596February 1, 2019
UNKNOWN OR OTHER
I HAVE A 2016 F150 LARIAT SUPER CAB YOU HAD A RECALL ON THE F150 DOORS AND I HAD THE RECALL DONE IT ONLY COVERS THE DOOR LATCHES BUT THE RECALL DOESN'T COVER THE REAR DOOR LOCKING PINS. WHEN ITS COLD OUTSIDE I OPEN THE REAR HALF DOOR AND CLOSE IT AND THE BOTTOM BOLT DOESN'T COME DOWN AND LOCK THE REAR BOTTOM HALF OF THE DOOR ONLY THE TOP HALF IS SECURED. I HAVE TO HAVE THE HEAT CRANKED ON HIGH TO WARM THE INSIDE OF THE CAB SO THE BOTTOM LOCKING BOLT WILL COME DOWN AND PROPERLY SECURE THE DOOR ON THE BOTTOM. IF THE TOP LOCKING BOLT FAILS THE ONLY THING KEEPING THE DOOR CLOSED IS THE SEAT BELT IM WEARING SINCE IT IS MOUNTED IN THE REAR HALF DOOR AND IS LATCHED ACROSS ME WHY IS THIS LOCKING BOLT NOT COVERED BY THE RECALL ARE YOU WAITING FOR SOMEONE TO FALL OUT OF THE CAR AND GET HURT BEFORE YOU RECALL THIS ALSO. MY OLD F150 NEVER HAD THIS PROBLEM IT WAS A SUPER CAB ALSO I CALLED YOUR CORPORATE CUSTOMER SERVICE AND THEY TOLD ME ITS NOT COVERED ALL I WANT IS MY 2016 FORD F150 TO BE SAFE I LOVE THIS TRUCK I HOPE YOU CAN HELP ME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173249January 31, 2019
STRUCTURE:BODY, VISIBILITY/WIPER
DOORS DO NO OPEN, FREEZE SHUT IN COLD WEATHER OR DOORS WILL NOT LATCH/LOCK IF THEY OPEN AT ALL. THIS IS A KNOWN ISSUE WITH FORD AND HAD BEEN UNSUCCESSFULLY ADDRESSED IN TECHNICAL SERVICE BULLETINS (TSBS) ISSUED BY FORD. THERE NEEDS TO BE A PERMANENT SOLUTION. ALSO THE WINDSHIELD WASHER SPRAYER FREEZES REGULARLY. THIS IS ALSO A KNOW ISSUE THAT HAS NOT BEEN RESOLVED. IT IS DANGEROUS TO OPERATE A VEHICLE WHEN THE WINDSHIELD CANNOT BE CLEARED OF ROAD SPRAY, OBSCURING VISION,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173122January 30, 2019
STRUCTURE:BODY
HAVE GONE THROUGH 2 RECALL FIXES AND PROBLEM REMAINS: DOORS CAN BE OPENED BUT WILL NOT LATCH IN COLD WEATHER. IF DRIVING IS A NECESSITY, YOU DRIVE HOLDING THE DOOR CLOSED OR WITH BUNGIE CORDS. THIS IS A SAFETY ISSUE AS THE LATCHES ARE NOT LATCHING AND FORD HAS YET TO BE ABLE TO FIX THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172776January 29, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM
FREEZING DOOR LATCHES CAUSING THE DOOR NOT TO STAY SHUT IN COLD TEMPERATURES OR OPEN THE DOOR CAN FLY OPEN BECAUSE YOU THINK THAT IT IS SHUT WHILE YOU'RE DRIVING DOWN THE ROAD CAUSING DAMAGE TO THE DOOR LOSING PERSONAL BELONGINGS AND IF A OCCUPANT IS NOT SEATBELTED FLYING OUT OF THE VEHICLE THE DOORS ON THESE TRUCKS WILL NOT LATCH WHEN YOU SHUT THE DOOR THEY BOUNCE BACK OPEN AND THEN SOMETIMES YOU THINK THEIR LATCHED AND THEY'RE NOT THEN TAKING A TURN AND THE DOOR SWINGS OPEN FORD IS AWARE OF THIS PROBLEM THEY HAVE PUT OUT TSB'S AND FSA IN ORDER TO TRY TO REPAIR IT WITH NO SUCCESS I PERSONALLY HAVE HAD MY TRUCK IN THE SHOP FOR THIS ISSUE 5 TO 6 TIMES WITH NO FIX THIS IS VERY DANGEROUS AND SCARES MY KIDS THAT ARE INSIDE THE BACK OF MY TRUCK WHEN THEIR DOOR FLYING OPEN OR WHEN THEY HAVE TO HOLD IT SHUT WHILE WE'RE DRIVING DOWN THE ROAD TO SCHOOL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172531January 28, 2019
STRUCTURE:BODY
MY 2016 FORD F150 SUPERCREW IS CURRENTLY UNDER A FORD RECALL FOR THE REAR DOORS FREEZING AND NOT LATCHING BACK CLOSED. IT HAS BEEN TO THE DEALER SEVERAL TIMES AND THE FORD OFFICIAL REPAIRS WERE DONE AND THE ISSUE IS STILL NOT RESOLVED. MY DOORS ARE CURRENTLY RATCHET STRAPPED CLOSED AND FORD WILL NOT GIVE ME A VEHICLE AND TAKE THE TRUCK BACK TO DO THE REPAIRS (AGAIN FOR THE 3RD TIME). THE ISSUE WAS UNDER A NHTSA RECALL AND THEIR ACTIONS HAVE STILL NOT RESOLVED THE ISSUE. THE ADVISOR AT THE DEALER SAID THERE IS NOW A NEW "LATEST AND GREATEST" REPAIR FOR THE ISSUE BUT THEY HAVE HAD ~40% OF THE VEHICLES RETURN AFTER THAT AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172349January 27, 2019
VISIBILITY/WIPER
BACK/REAR WINDOW SHATTERED FOR NO APPARENT REASON. VEHICLE WAS STATIONARY AND UN OCCUPIED WHILE PARKED ON A CITY STREET. LAW ENFORCEMENT INITIALLY RESPONDED TO INVESTIGATE CRIMINAL MISCHIEF. HOWEVER, IT WAS DETERMINED THAT THE WINDOW WAS NOT BROKE BY AN INDIVIDUAL OR BY A PHYSICAL OBJECT. REVIEW OF SURVEILLANCE CAMERAS VERIFIED THAT NO ONE BROKE THE WINDOW AND THAT THE WINDOW BROKE ON ITS OWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172439January 27, 2019
STRUCTURE:BODY
UNDER 15 DEGREES DOOR LATCHES WILL NOT LATCH AND IF YOU GET THE DOOR TO LATCH AND DOORS ARE LOCKED WILL NOT UNLOCK TO BE ABLE TO OPEN DOORS CREATING A SAFETY HAZARD IF EMERGENCY OCCURS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford F-150