Ford F-150 Complaints (2018)

2,327 consumer complaints on file.

#11494776November 23, 2022
ENGINE
My truck stalls when I brake to a full stop when the auto start/stop is deactivated. It is an intermittent problem that I have had the Ford dealer investigate twice with no resolution. It is a bothersome irritation that can potentially get me rear-ended when, at a traffic light, the truck dies and I have to shift to park, restart the engine, shift back into drive, and hopefully make it out of there.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494780November 23, 2022
VISIBILITY/WIPER, SUSPENSION
tHE WIPERS WILL STAY ON. THE REAR SUSPENSION IS RATTLING. I HAVE NOT HAD AN ACCIDENT IN MY TRUCK. THERE WAS NO INCIDENT WITH MY TRUCK. THE DEALER AT BBMOTORS CONFIRMED THE SUSPENSION RATTLING THE LAST TIME I HAD SERVICE THERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494062November 18, 2022
POWER TRAIN
Transmission slips in and out of gear while in operation. When started, the truck will slip into neutral as it is driven. Makes it hazardous when merging into traffic or trying to pass as the transmission will slip without warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493740November 16, 2022
ENGINE
Cam Phasers Still Rattle after recall work was done. Ford refuses to fix it properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493330November 13, 2022
POWER TRAIN
Transmission goes slamming into gear on downshifts from 10 to 8 and 5 to 3. Terrible smoothness and it feel like the drive train is getting huge shock each time this happens. Upshifts from 3 to 5 are not smooth either under normal driving conditions
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493285November 12, 2022
ENGINE
Engine rattles for 10 seconds at start up caused by the camshaft timing phasers in the engine not performing correctly. This is an ongoing problem with Ford trucks. This causes unpredictable performance from the engine at any given time. It will set a permanent code in the PCM for camshaft timing not in specifications, Check engine light. Ford was fixing the problem after complaints to customer care but doesn't now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492697November 8, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
From the summer of the first year of purchasing the new vehicle on April 4, 2018, due to the very foul smell of urine when the air conditioner was operated, diagnosis and repairs were requested to more than 4 dealers in New York City, but only the opinion was presented that there was nothing wrong except for cleaning methods, and every summer I constantly asked other dealers for diagnosis and repair, but it didn't work. However, I have continuously commissioned the dealer every year to solve this problem, and the dealer of the current ford lincoln of queen said that if the warranty repair is not possible, the owner must pay the cost to do the work, and the warranty repair that I have part, but they are due to the borrower's faulty use No warranty repairs due to Since there has been a problem since the first year of purchasing the vehicle, I have continued to request repairs until now, but they have ignored them and dealt with things in a disrespectful and formal way, causing mental and physical pain up to this point. My warranty repair insurance is until April 2025 Since there was a problem with it from the time I bought the new vehicle, I continuously requested repairs every year to the present. In other words, they are demanding repair costs with the excuse of consumer responsibility and negligence now that they have secondary functions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492469November 6, 2022
STRUCTURE:BODY
This F150 developed an annoying whistling wind noise at around 50MPH and higher. I cannot be sure but I think it's originating from the windshield area. Owned this vehicle since new and now has 22,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492470November 6, 2022
POWER TRAIN
The transmission is very temperamental, at times it works like a dream and then on some days it shifts harsh, shifts late into high engine RPMs. At times when shifting into gear, into drive or reverse either from park or neutral, it shifts with such harshness the whole truck shutters and there is a loud boom. When this occurs I get very startled and my heart rate jumps, it is that unsettling.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492408November 5, 2022
WHEELS
The outer casing of the lugnuts break off, needs to be recalled and replaced
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491942November 2, 2022
SERVICE BRAKES
The contact owns a 2018 Ford F-150. The contact stated that the vehicle failed to start. The contact was able to jumpstart the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the brake controller was defective and was draining the battery. The independent mechanic diagnosed that the brake controller needed to be replaced. The part was replaced. The vehicle was then taken the local dealer where the brake controller was reprogrammed; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491833November 1, 2022
AIR BAGS, STEERING
The steering wheel has cracked in the center area housing the AIR BAG and HORN. I believe this is a safety hazard. With the crack going over half of the way through the steering wheel, there is a chance of the AIR BAG DEPLOYING without cause.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491152October 27, 2022
POWER TRAIN
I purchased this vehicle with less than 50K miles on it. There was a slight shudder on the test drive, but the salesman and I deduced it was the aggressive tread of the tires it came with. I made the purchase anyway as my previous two F150s were great vehicles, and until this truck, service questions were usually rectified well within expectations. After a couple of weeks, there were several little "incidents" of clanking sound when turning the truck on, and now and then, the sound was accompanied by a harsh change in gears, from Park to Reverse and then to Drive. Overall, the shudder came back regularly, and I can recreate it at will; 99% of the time, it would happen at less than 30mph and around 1,500 to 2,000 rpm between 4th & 6th gear. I brought the vehicle back in for regular servicing and mentioned the shudder. I also offered twice for the mechanics to ride with me. But, they took it out alone and then reported they could not recreate the issue. I was at highway speed yesterday, and the truck began slowing down on its own in heavy traffic. I had the accelerator almost to the floor before it would respond so we could get out of the way of other traffic and safely off the highway. This morning (10/27/22), the check engine light is on, and the conversation with the Ford dealership was not fruitful. The earliest opening they have to run a diagnostic is 11/7/22. And, they reported that "if it's a transmission issue, we can't do anything about it, right now" with no apparent reason or estimated time of when. They advised me to check with another FORD service shop since the truck remains under warranty. This is going to be a challenging conversation as there are only a handful of other options in our region of West Virginia. Most of them require a long-drive, or in my case, an expensive tow.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491020October 26, 2022
POWER TRAIN
The 10 speed transmission has sever lag in shifting causing the vehicle to stop in intersections and in heavy traffic. It is failing to shift gears at low speeds and into reverse without significant engine revving (RPMs). I took the vehicle to Roush Ford Columbus Ohio (10/25/2022) and they reset the Adaptive Transmission. The next day (10/26/2022) the vehicle was worse and not drivable. The vehicle had not previously had any service lights on. Now after service there is a check engine light on that came on after driving a 1/4 mile.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490807October 25, 2022
ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS
The vehicles electronic systems all seem to be going haywire. Towing alerts are given when not actual or sometimes not even towing. Backup camera is on/off when backing up then touch screen does not function for several minutes after backup camera was on. Towing and backup camera malfunctions affect driver safety and vehicle accident prevention. The problem has not been looked at and/or repaired by dealer as I'm investigating what the issue 'may be' (first indication is APIM module???) No OEM or Police inspections performed Started winter/spring 2022 and have gotten worse. First signs were Trailer Warning alerts then progressed with GPS and backup camera outages. Now none of vehicles electronics seem to be function at or even NEAR 100 percent effective.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490630October 24, 2022
UNKNOWN OR OTHER
This has happened to me several times over the last year. While towing and decelerating the engine shuts off and the following error message appears "Auto startstop manual restart required". This appears to only happen when towing and the rpms are under 800. Restarting the engine is difficult. This has happened at exit ramps, stop lights and in slow traffic. This is very dangerous and has almost caused an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490496October 23, 2022
ENGINE
I have a 3.5 ecoboost in my F150 and it has the known cam phaser problem. Ford is refusing to pay for the repair even though they know and have acknowledged the problem. This issue is pretty much effecting every 3.5 built. Being a mechanical component within the motor I would think that it will eventually fail causing a catastrophic failure in the motor that if it happens at the wrong time it could cause a serious traffic crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490116October 20, 2022
UNKNOWN OR OTHER
The rear end of the vehicle failed and had to be completely replaced. I believe this was caused due to the ten speed transmission issues that have been reported for Ford F-150's from 2017-2020. The failure was less than ten thousand miles after the powertrain warranty had expired costing $3,467.32. This incident happened in May of 2021. The truck has also had problems with the fuel system and the engine running roughly but hasn't cause any major damage just diagnostic and repair bills from ford.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490122October 20, 2022
ENGINE
Ford Initiated 21B10 Cam Phaser reprogram recall, which updates the software to prevent rattling on start up. My issue the software update is a temporary repair that will ultimately reduce Ford repair liability when vehicles power train warranty expires. With my personal vehicle I experienced a transmission failure while commuting on a congested Hwy in a construction zone. The transmission failed at 18000 Miles. The 21B10 PCM software update was performed in July and did not take, the engine rattle on cold start has resurfaced. In addition, it is my understanding that this issue causes the engine to run harder and is less efficient with fuel. This is most likely the reason my fuel mileage never reached the manufacturer benchmarks. I have taken the vehicle back to a shop and the rework is 10 hours, the dealer estimated 30-45 days for parts ordering and service back logs. All of this is at my detriment. I will still have to pay payments and insurance and suffer loss of use. It is my hope that these extended warranty issues can be reviewed 21B10, is an extended warranty, the is no S; however, I believe there should be.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490148October 20, 2022
UNKNOWN OR OTHER
Transmission jerks when putting it in gear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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