Ford F-150 Complaints (2013)

2,994 consumer complaints on file.

#11220522June 17, 2019
POWER TRAIN
NOTICEABLE INCREASE IN SHIFTING TIMES AND IN SOME CASES SLIPPING/MISSING GEARS. THIS OCCURS ON HIGHWAY DRIVING AND REGULAR DRIVING AND MOST NOTICEABLE WHEN ATTEMPTING TO PASS A VEHICLE, INCREASE IN SPEED WHEN ENTERING THE HIGHWAY, OR WHEN CLIMBING A HILL AND THE VEHICLE DOWNSHIFTS. DECREASE OF POWER IS NOTICED WHEN STARTING AT A STOPPED POSITION AND A HESITATION. VEHICLE WAS TAKEN TO A FORD DEALERSHIP FOR MANUFACTURER RECALL 19S07 (HTTPS://WWW.NHTSA.GOV/RECALLS?VIN=1FTFW1ET6DKF[XXX]#VIN) AND I WAS TOLD THAT THEY RECEIVED NOTICE NOT TO REPROGRAM 2013 F150'S WITH A 3.5L ENGINE AND THAT NEW PROGRAMMING HAD TO BE DEVELOPED FOR THESE VEHICLES. I ALSO RECEIVED A NOTICE IN THE MAIL ABOUT AN ADDITIONAL RECALL FOR MY VEHICLE (NOT LISTED IN NHTSA) WHERE A SPEED SENSOR FAILURE MAY OCCUR WHICH REQUIRE REPLACEMENT OF THE TRANSMISSION (SEE ATTACHED). WHEN I'VE DESCRIBED THE PROBLEMS I'VE BEEN EXPERIENCING WITH MY VEHICLE TO THE FORD DEALERSHIP, I WAS TOLD THEY WERE NOT SYMPTOMS OF EITHER OF THE RECALLS AND WOULD NOT QUALIFY FOR REPAIR UNDER THE RECALLS. THE ISSUES WERE FIRST NOTICED AROUND MAY 16, 2019 AND HAVE BEEN NOTICED A NUMBER OF TIMES SINCE THEN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220402June 16, 2019
VEHICLE SPEED CONTROL
WHEN ACCELERATING TO MERGING ON TO THE HIGHWAY IN THE SUMMER THE PAST TWO YEARS I HAVE HAD THE TRUCK LOOSE POWER AND THE CHECK ENGINE LIGHT FLASH ON AND OFF TIL IT CLEARS ITSELF FOR ABOUT 30 TO 60 SECONDS AFTER LETTING OFF THE GAS. IF YOU TRY TO GIVE IT GAS IT SHAKES THE HOLE TRUCK, THIS CAUSES A DANGEROUS SITUATION WHEN MERGING ON THE HIGHWAY LUCKY I HAD ENOUGH MEDIAN TO GO IN TO AVOID A WRECK. SUMMER OF 2018 AND 2019
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220016June 14, 2019
POWER TRAIN
I ENGAGED 4X4 LOW TO PULL SOME ONE OUT OF THE MUD, HEARD A LOUD CLUNK AFTER MOVING FORWARD A FEW FEET. PULLED OUT THE CAR WHEN I PUT IT BACK INTO NEUTRAL SELECTED 2H AT A SLIGHT ROLL THE TRUCK LOST MOVEMENT. THE POP UP BOX WENT AWAY I PUT IT IN DRIVE WOULD NOT MOVE, TRIED REVERSE SAME THING. THE SPEEDOMETER WORKED AND THE GEAR SELECTION WORKED SAID I EVEN SHIFTED INTO SECOND GEAR. I HAD TO SHIFT BACK TO 4L SAME THING SHIFTED INTO 4H STARTED MOVING THEN BACK TO 2H. HAVE NOT EVEN TRIED 4L SINCE TRUCK ONLY HAD 61000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220038June 14, 2019
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
I RECEIVED NOTICE OF RECALL TO SCHEDULE REPAIR (SOFTWARE) UPGRADE. I CONTACTED THE DEALER SEVERAL TIMES TO ONLY BE TOLD TO KEEP CALLING BACK TO SEE IF THEY HAVE RECEIVED THE SOFTWARE UPGRADE FROM FORD. THEY SAID THERE IS NO PROBLEM WITH CONTINUING TO DRIVE THE TRUCK UNTIL THE PROBLEM IS REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219818June 13, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19C075000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BRIGGS AUTOMOTIVE (1901 S MAIN ST, FORT SCOTT, KS 66701, (620) 215-4881) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219819June 13, 2019
VEHICLE SPEED CONTROL
THE TRUCK WILL SOMETIMES JUST REFUSE TO GO AND WILL JUMP A LOT AND OTHER TIMES ALL OF A SUDDEN THE CHECK ENGINE LIGHT WILL COME AND THE SPEEDOMETER WILL STOP WORKING AND THIS CAN MAKE THE TRUCK JUMP A LOT. HAD TRUCK PUT ON COMPUTER AND IT COMES UP WITH SPEED SENSOR CODE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219855June 13, 2019
ELECTRICAL SYSTEM, POWER TRAIN
I WAS ON MY WAY TO WORK AS A FIREFIGHTER FOR MY SHIFT WHEN WITH NO WARNING MY TRUCK WENT FROM HIGH GEAR STRAIGHT DOWN TO FIRST GEAR THEN TO PARK CAUSING SUDDEN STOP AND A MINOR ACCIDENT ON I275 CINCINNATTI THEN COMING HOME IT INSTANTLY WENT INTO PARK ON US ROUTE 50 CAUSING MY TRUCK TO GO OUT OF CONTROL AND SWERVED OVER INTO THE ONCOMING LANE ALMOST HITTING SOMEONE HEAD ON THEN COULD NOT MOVE THE TRUCK AS IT WAS STUCK IN PARK SITTING SIDEWAYS BETWEEN BOTH LANES I FINALLY WAS ABLE TO GET IT TO MOVE AGAIN BUT IT BARELY MOVED AS IT WAS IN HIGH GEAR STUCK THERE. I WAS ABLE TO BARELY REMOVE IT FROM THE ROAD AND HAD TO HAVE A TOW TRUCK RETRIEVE IT AND BRING IT TO MY HOUSE THIS IS A REAL SAFETY ISSUE THAT FORD IS NOT IN A HURRY TO FIX ON A RECALL ISSUE ON THE TRANSMISSIONS THEREFORE LEAVING ME WITHOUT A TRUCK OR VEHICLE TO DRIVE ALMOST HAD A SERIOUS CRASH TWICE NOW. PLUS MY TRANSMISSION IS COMPLETELY OUT OF MY TRUCK NOW NO MOVEMENT FOR ANY LOADING ETC.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11219878June 13, 2019
STEERING
DRIVING TRUCK ON A TWO LANE ROAD WHEN THE POWER STEERING SUDDENLY WENT OUT AS I WAS ROLLING UP TO THE STOP SIGN. I MANAGED TO CONTROL THE TRUCK AND GET IT TURNED AROUND AND BACK TO MY HOUSE WITHOUT PROBLEM, BUT COULD ONLY IMAGINE WHAT COULD HAVE HAPPENED HAD I BEEN ON THE INTERSTATE AT A HIGH RATE OF SPEED WHEN THIS HAPPENED. AFTER RESEARCH, I SAW THAT THIS WAS A KNOWN ISSUE AND THAT THERE HAVE BEEN SOME RECALLS BUT MY TRUCK WAS NOT ONE OF THEM. TOOK IT TO THE DEALERSHIP AND THEY REPAIRED IT FOR $2300. SAID THEY HAD TO REPLACE THE STEERING COLUMN. CALLED COMPLAINT LINE AT THE CORPORATE OFFICE AND THEY PAID $700 OF THE $2300 WHICH WE ARE GRATEFUL FOR, BUT STILL FEEL THAT IT SHOULD HAVE BEEN REPAIRED AS A RECALL ISSUE AND THEREFORE NO CHARGE TO US. THIS HAS BEEN A KNOWN ISSUE WITH THE STEERING IN FORD CARS AND TRUCKS FOR A NUMBER OF YEARS. THIS TRUCK IS A 2013 AND ONLY HAS 40,000 MILES ON IT. ONE WOULD NOT EXPECT SUCH AN EXPENSIVE REPAIR TO BE NECESSARY ON A TRUCK WITH SUCH LOW MILEAGE. AND SURELY A SAFETY HAZARD IF THIS HAD HAPPENED IN HEAVY TRAFFIC OR AT A HIGH RATE OF SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219715June 13, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. WEBB FORD (9809 INDIANAPOLIS BLVD, HIGHLAND, IN 46322) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219816June 13, 2019
ENGINE, VEHICLE SPEED CONTROL
THERE IS A RECALL FOR 2013 FORD F150 'S DOWN SHIFTING WHILE DRIVING. I CONTACTED FORD CORPORATION AND THEIR EXPLANATION IS. A FIX FOR THE ISSUE WILL NOT BE READY UNTIL THE SECOND QUARTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219424June 12, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING APPROXIMATELY 53 MPH, THE TRANSMISSION ERRONEOUSLY DOWNSHIFTED FROM FIFTH TO FIRST GEAR, CAUSING THE VEHICLE TO ABRUPTLY SLOW DOWN. ALSO, WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION WOULD RAPIDLY SHIFT BETWEEN FOURTH AND THIRD GEARS, AND FIFTH AND SIXTH GEARS, WHICH CAUSED THE VEHICLE TO JERK. THE VEHICLE WAS TAKEN TO FERRARIO FORD (2472 CORNING RD, ELMIRA, NY), BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE MANUFACTURER WAS ALSO NOTIFIED. THE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219419June 12, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING APPROXIMATELY 60 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. ALSO, THE LOW BRAKE FLUID WARNING INDICATOR ILLUMINATED. THE PARKING BRAKE WAS APPLIED TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO RICART FORD (4255 S HAMILTON RD, GROVEPORT, OH 43125, (614) 836-6260) WHERE IT WAS DIAGNOSED THAT THE REAR MOST CUP SEAL IN THE BRAKE MASTER CYLINDER ROLLED, RESULTING IN LEAKING FROM THE BRAKE FLUID RESERVOIR IN THE BRAKE BOOSTER. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V345000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: CAS-17958951-H8H4S3. THE APPROXIMATE FAILURE MILEAGE WAS 59,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219590June 12, 2019
ENGINE, WHEELS
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING, THE VEHICLE LOST POWER. THE WHEELS SEIZED, THE VEHICLE SLID, AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS COASTED SAFELY TO THE ROAD SHOULDER. THE CONTACT HAD TO DRIVE THROUGH THE BACK STREETS TO AVOID TRAFFIC. THE VEHICLE WAS DRIVEN TO SUNRISE FORD (16005 VALLEY BLVD, FONTANA, CA 92335, (888) 629-1239), BUT WAS NOT DIAGNOSED. THE VEHICLE WAS THEN DRIVEN TO UPLAND FORD (555 W FOOTHILL BLVD, UPLAND, CA 91786, (909) 333-4242) WHERE IT WAS DIAGNOSED THAT A NEW MOTOR WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219340June 11, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
WHILE DRIVING ON MAJOR HIGHWAY I LOST POWER TO MY 2013 F150 6.2L. I HAD A TRACTOR TRAILER ON MY RIGHT SIDE AND A JERK TAILGATING ME. I FINALLY MANAGED TO GET THE VEHICLE TO THE BREAKDOWN LANE. I REALLY THOUGHT I WAS GOING TO BE IN A MAJOR ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219342June 11, 2019
ENGINE, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING 65 MPH, THE VEHICLE LOST POWER AND STALLED. THE VEHICLE WAS ABLE TO RESTART AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO GIRARD FORD (450 W THAMES ST, NORWICH, CT 06360, (860) 889-2601) WHERE IT WAS DIAGNOSED THAT THE FUSE WAS MELTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE VEHICLE WAS COVERED BY NHTSA ID NUMBER: 10074713/MANUFACTURER COMMUNICATION NUMBER: 15-0137 (ENGINE). THE FAILURE MILEAGE WAS 66,287.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219396June 11, 2019
POWER TRAIN
HELLO, MY NAME IS [XXX] AND I JUST RECENTLY PURCHASED A 2013 FORD F-150 WITH 98,500 MILES 3 WEEKS AGO. I HAD JUST GOTTEN HOME FROM WORK AND I HAD TO TAKE MY GIRLFRIEND TO MEET SOMEONE. AS WE WERE PULLING OUT THE DRIVEWAY I NOTICED THAT ON THE GEAR INDICATOR IN THE GAUGE CLUSTER IT SHOWED I WAS IN 5TH GEAR, I TRIED TO ACCELERATE A LITTLE THINKING IT WAS A BUG IN THE CLUSTER BUT IT WAS ACTUALLY IN 5TH GEAR. I GOT TO THE END OF THE DRIVEWAY AND SHUT THE TRUCK OFF. I PROCEEDED TO START THE TRUCK BACK UP AND PULL OUT OF THE DRIVEWAY BECAUSE EVERYTHING HAD SEEMED LIKE IT WENT BACK TO NORMAL. ABOUT 5 MINUTES DOWN THE ROAD AS I WAS GOING 60 MPH THE TRUCK LOCKED UP THE REAR TIRES AND SKIDDED INTO THE OPPOSITE LANE, LUCKILY NO ONE WAS APPROACHING ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218840June 10, 2019
UNKNOWN OR OTHER
MY TRUCK SHIFTS FROM 6 GEAR TO 3RD GEAR WHILE DRIVING IN THE CITY AND ON THE HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219110June 10, 2019
STEERING
THE MESSAGE "POWER STEERING ASSIST FAIL" MESSAGE APPEARED ON THE INSTRUMENT PANEL AND WAS VERY HARD TO DRIVE VEHICLE AND TO NEGOTIATE TURNS TO GET HOME FROM WORK ON FRIDAY EVENING, 6/7/2019. HAD VEHICLE TOWED TO THE LOCAL FORD DEALER ON SATURDAY AND HAVE NOT HEARD BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218615June 8, 2019
UNKNOWN OR OTHER
MY VEHICLE WAS IN MOTION ON THE INTERSTATE TRAVELING AT ABOUT 65 MPH AND MY VEHICLE DID AN UNINTENDED DOWNSHIFT TO FIRST GEAR ALMOST COSTING ME MY LIFE. CARS MANAGED TO MISS ME AND I NARROWLY MADE IT TO THE SHOULDER TO A SAFE PLACE TO RECOVER. THE CAR CONTINUED TO JERK IN SIMILAR FASHION AS ATTEMPT TO EXIT THE INTERSTATE TO GET TO A SERVICE CENTER. THE VEHICLE WAS UNABLE TO SAFELY MAKE IT TO THE NEAREST FORD SERVICE CENTER SO I CALLED A TOW THROUGH GEICO ROADSIDE ASSISTANCE. THE TOW TOOK ME TO AUTO NATION FORD AND THERE THEY EXPLAINED TO ME THAT THE ISSUE I EXPERIENCED WAS DUE TO A RECALL THAT THEY ARE CURRENTLY FIXING; HOWEVER, WHEN THEY SAW THAT I HAD A 2013 FORD F150 MODEL, HE IMMEDIATELY APPRISED ME OF THE FACT THAT FORD DID NOT HAVE THE SOFTWARE YET TO REPROGRAM THE POWERTRAIN CONTROL MODULE TO PREVENT THE UNINTENDED DOWNSHIFT. THE REPRESENTATIVE THEN TOLD ME THERE WAS ANOTHER RECALL IN THE SYSTEM FOR THIS VEHICLE THAT HE COULD DO, BUT IT WOULD NOT REMEDY THE INITIAL SITUATION. MY VEHICLE IS NOT DRIVABLE AND I ASKED WHEN FORD WOULD HAVE A REMEDY FOR THIS. HE STATED THAT IT WAS SUPPOSED TO BE THIS CURRENT QUARTER, BUT THEY HAD NOT RECEIVED THE INFORMATION TO DO THE REPROGRAM. NOW, I AM WITHOUT A VEHICLE DUE TO NO FAULT OF MY OWN. I THINK THEY SHOULD GIVE ME A LOANER OR PAY FOR A RENTAL CAR, BECAUSE THEY HAVE NO TIMELINE AS TO WHEN THIS RECALL REMEDY WILL BE AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218637June 8, 2019
POWER TRAIN
TRANSMISSION UNINTENDED DOWNSHIFT TO FIRST GEAR WHILE DRIVING ON HIGHWAY OVER THE SPEED OF 60
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford F-150