Ford F-150 Complaints (2016)

2,093 consumer complaints on file.

#11277374October 31, 2019
STRUCTURE:BODY
TAILGATE DISCONNECTED FROM HINGES ON OUR 2016 F150. TRAVELTRAVELLING IN A 30MPH ZONE WITH TAILGATE OPEN LYING DOWN TO TRANSPORT A DOOR. TRUCK PASSING OVER A SHALLOW BREAK IN PAVEMENT AT WHICH TIME WE HEARD A LOUD THUMP. IMMEDIATE INSPECTION DISCOVERED TAILGATE DISENGAGED FROM HINGES LANDING ON ONE HINGE AND BUMPER. SAFETY CABLES HELD BUMPER FROM FALLING OFF COMPLETELY. REVIEWED WITH SERVICE AT FORD DEALERSHIP WHERE PURCHASED. PRIOR TO REVEALING WHAT HAPPENED THE AGENT ACKNOWLEDGED HE HAS HEARD OF THIS ISSUE ON ANOTHER FORD TRUCK LOCALLY. IN THAT INCIDENT THE GATE WAS DESTROYED FROM LANDING IN ROAD. ONCE I REVEALED OUR INCIDENT HE INDICATED THAT IT IS NOT A WARRANTY MATTER EVEN THOUGH OUR VEHICLE IS LESS THAN 3 YEARS OLD AT JUST 12,000 MILES. HIS ASSISTANT INDICATED THERE IS A PART AVAILABLE TO PREVENT THE GATE FROM BOUNCING AND SLIDING OUT. SUGGESTED THAT HAVING A PART AVAILABLE TO PREVENT WHAT JUST HAPPENED TO OUR TRUCK IS AN ADMISSION OF A FAULTY DESIGN. THE AGENT INSISTED THE HINGE ASSEMBLY IS NOT A FAULTY DESIGN AS THE GATES ARE NOT SUPPOSE TO BE LYING DOWN WHEN TRAVELLING. AT THAT POINT I CHUCKLED AND LEFT. OF COURSE TELLING HIM I WOULD NOT BE BACK FOR A 3RD NEW TRUCK. THIS ISSUE HAS THE POTENTIAL IF IT HASN'T ALREADY HAPPENED TO CAUSE SERIOUS INJURY OR DEATH TO PASSENGERS IN VEHICLES TRAVELLING BEHIND A FORD TRUCK THAT EXPERIENCES A TAILGATE HINGE MALFUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271517October 28, 2019
SERVICE BRAKES
WHILE DRIVING IN MANSFIELD, TX ON 10/27/ 2019 ( ON FRONTAGE RD. NEAR DEBBIE LN) AS I WAS PREPARING TO STOP AT A TRAFFIC LIGHT. I PRESSED THE BRAKES AND THE PETAL WENT TO THE FLOOR. THE TRUCK GRADUALLY CAME TO A STOP IN THE MIDDLE OF THE INTERSECTION! FORTUNATELY, THERE WASN'T A LOT OF TRAFFIC AND I WAS ABLE TO BACK UP OUT OF THE WAY OF ON COMING TRAFFIC. THERE WERE NO WARNING LIGHTS, CHIMES OR ALERTS TO SIGNIFY A PROBLEM. IT WAS A FRIGHTENING EXPERIENCE!! I MADE IT BACK HOME SAFELY, BUT NERVOUSLY! NOW I'M VERY APPREHENSIVE ABOUT DRIVING THE TRUCK!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270902October 24, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
ATTEMPTING TO ACCELERATE, NO POWER. VEHICLE WAS ON 2 LANE HIGHWAY WITH CONCRETE BARRIERS ON BOTH SIDES AND NO SHOULDER. I WAS GOING APPROX 70 MPH. I HAD OUR TODDLER, NEW BORN AND WIFE IN THEN VEHICLE. VEHICLE SLOWED FASTER THAN I HAVE EVER FELT BEFORE. CARS AND TRAILERS SLAMMING ON BRAKES. I'M ASSUMING THIS DID NOT TRIGGER MY BRAKE LIGHTS AND IT WAS ALMOST DARK. SO INCREDIBLY DANGEROUS NOT TO MENTION SCARY. DASH WARNINGS INDICATED NO TRACTION CONTROL, HILL DECENT OR ABS. DEALER IS REPLACING THE THROTTLE BODY. THIS WAS A CATASTROPHIC AND DANGEROUS FLAW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270103October 22, 2019
STRUCTURE:BODY
SEAL SEAMS CAUSING LEAKING INTO INTERIOR OF VEHICLE. CAUSING CARPET TO GET WET AND WATER TO COLLECT IN THE DOORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269887October 21, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 FORD F-150. WHILE DRIVING APPROXIMATELY 55 MPH, THE BRAKE WARNING MESSAGE SUDDENLY DISPLAYED AND THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT INDICATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE EMERGENCY BRAKE HAD TO BE APPLIED TO STOP THE VEHICLE. IT WAS DISCOVERED THAT BRAKE FLUID WAS PRESENT AND HAD BEEN SUCKED INTO THE BRAKE BOOSTER. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. JOE COOPER FORD (4921 N. AUTOMALL DR, SHAWNEE, OK) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 90,000. *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269199October 17, 2019
ELECTRICAL SYSTEM
AFTER STARTING VEHICLE, COULD SMELL ELECTRICAL WIRING BURNING. COUPLE DAYS LATER REAR WINDOW WITH DEFROSTER WIRES MELTED. CAUSING WINDOW TO OVER HEAT AND BREAK. WINDOW REPAIR PERSON AT SAFELITE INDICATED WE ARE LUCK TRUCK DIDNT BURN UP. HE SHOWED US THE MELTED WIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267883October 11, 2019
UNKNOWN OR OTHER
SUNROOF TRACKS ARE PLASTIC AND CRUMBLE AND BREAK CAUSING THE SUNROOF TO BE STUCK OPEN OR INOPERABLE. APPEARS TO BE A COMMON PROBLEM WITH ALL F150'S BASED ON INTERNET RESEARCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267814October 10, 2019
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
WHILE USING MY VEHICLE UNDER NORMAL CONDITIONS THE CHECK ENGINE LIGHT CAME ON SO I HAD VEHICLE CHECKED AT AUTOZONE AND O'REILY'S WHICH SHOWED 2 DIFFERENT CODES AND TOOK IT TO MACHAIK DEALERSHIP. TURNS OUT I HAD TO HAVE BOTH CYLINDER HEADS REPLACE, CRANKSHAFT BOLT REPLACED AS WELL AS A FEW OTHER ITEMS. I WAS TOLD IT WAS AN ISSUE THAT FORD WAS AWARE OF AND DIDN'T NOTIFY ME OF IT WHEN I BOUT THE VEHICLE. THEY COVERED THE COST DUE TO THE VEHICLE BEING UNDER WARRANTY WHICH WAS ABOUT $5,000. $ MONTHS LATER I GOT MY VEHICLE BACK AND ABOUT 30 MILES OF DRIVING 55MPH IT STARTED BLOWING A THICK CLOUD OF WHITE SMOKE WITH SOME GREY SMOKE. I TAKE THE VEHICLE HOME AND LET IT SIT FOR 28 DAYS BEFORE I HAVE TO USE IT AND AFTER ABOUT 23 MILES IT STARTED SMOKING AGAIN. I TAKE IT TO THE SAME DEALERSHIP AGAIN AND I TOLD THEM ABOUT THE SMOKING ISSUE, ROUGH IDLE AND THE EXHAUST SMELLS LIKE GAS WHICH IS NOT NORMAL. I SHOWED THEM A VIDEO OF THE ISSUE WHICH CONTAINS MY MILEAGE AT THE TIME AND MY LICENSE PLATE WHICH CLEARLY SHOWS MY VEHICLE SO THEY CANNOT SAY IT WASN'T MY VEHICLE. WAITING FOR THE RESULTS OF THEIR FINDINGS AND PLAN TO UPDATE THE COMPLAINT. I WILL NOT UPLOAD THE VIDEO AT THIS TIME DUE TO IT CONTAINING MY LICENSE PLATE, DON'T KNOW HOW TO UPLOAD IT FROM PHONE AND I DON'T KNOW HOW TO EDIT THAT OUT. IF IT IS NECESSARY TO UPDATE THIS COMPLAINT I WILL UPLOAD THE VIDEO AS PROOF AS WELL AS WORK ORDER FROM PREVIOUS AND CURRENT WORK.MY MILEAGE WILL NOT BE 100% ACCURATE BUT IT WILL BE WITHIN 400 MILES PLUS OR MINUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267540October 9, 2019
SERVICE BRAKES
I WAS DRIVING ON THE FREEWAY, WHEN THE LOW BRAKE FLUID LIGHT CAME ON. I PULLED OVER TO THE NEXT EXIT AND WENT TO A GAS STATION AND ADDED TWO BOTTLES OF BRAKE FLUID TO GET THE LEVEL ABOVE THE MINIMUM LINE. THE PEDAL PRESSURE WAS DECREASING WITH EACH USE AND I DROVE THE REST OF THE WAY TO WORK, ABOUT A 1/2 MILE. AFTER LETTING THE CAR SIT FOR 3 HOURS THE FLUID WAS GONE AND THERE WAS NO VISIBLE SIGHT OF FLUID ON THE GROUND. I ADDED MORE FLUID AND DID NOT DRIVE THE TRUCK, BUT 3 HOURS LATER THE FLUID WAS GONE AGAIN. I TOOK THE TRUCK TO THE DEALER, 1/2 MILE AWAY AND THE BRAKES WERE GONE AT THIS POINT. THE MECHANIC DIAGNOSED THAT THE FLUID WAS LEAKING FROM THE MASTER CYLINDER TO THE BRAKE BOOSTER ACCORDING TO THE SERVICE REPORT. THE MASTER AND BOOSTER WERE REPLACED AND THE TRUCK FUNCTIONS PROPERLY AGAIN. I KNOW THIS WAS AN ISSUE ON THE 2013-2014 F150S AND THERE WAS A RECALL, BUT THIS HAPPENED IN A 2016 F-150 WITH 37,000 MILES WHERE A FAILURE LIKE THIS SHOULD NOT HAVE HAPPENED. I AM REPORTING THIS SINCE THERE COULD BE A SIMILAR FAILURE HAPPENING ON THE 2015+ F150S AS THE PREVIOUS GENERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265597October 2, 2019
WHEELS:LUGS/NUTS/BOLTS/STUDS, WHEELS
TL* THE CONTACT OWNS A 2016 FORD F-150. WHILE THE VEHICLE WAS BEING SERVICED AND THE TIRES WERE ROTATED BY AN INDEPENDENT MECHANIC, THE CONTACT WAS INFORMED THAT THE LUG NUTS COULD NOT BE REMOVED. THE CONTACT STATED THAT THE LUG NUTS WERE REPLACED IN AUGUST OF 2019. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,020.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258916September 30, 2019
SERVICE BRAKES
SUDDEN LOSS OF BRAKING POWER, BRAKE PEDAL IS SOFT AND GOES TO THE FLOOR WITH LITTLE TO NO STOPPING POWER WHEN VEHICLE IS IN MOTION OR STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258814September 29, 2019
SERVICE BRAKES
I WAS DRIVING DOWN THE HIGHWAY WHEN MY BRAKE SYSTEM ALERT STARTED GOING OFF AND BRAKE ALERTS ON DASH, A MINUTE LATER I WENT TO BRAKE AND HAD NO BRAKES, I WAS ABLE TO GET OFF THE HIGHWAY AND TO A PARKING LOT. I OPENED UP THE HOOD AND THERE WAS NO BRAKE FLUID, I BOUGHT MORE FLUID AND ATTEMPTED TO DRIVE 3 MORE BLOCKS AND ALL THE ALERTS WENT OFF AGAIN AND NO BRAKES, I PULLED OVER, CHECKED THE FLUID AND IT WAS GONE. THERE WAS NO SIGNS OF LEAKS AND ALL THE FLUID WENT INTO THE BOOSTER AND ENGINE, CAUSING A THICK CLOUD OF SMOKE. I WENT TO .CARPROBLEMZOO.COM/FORD/F-150/2016/BRAKE AND FOUND 65 PEOPLE WITH THE SAME ISSUE. ARE WE WAITING FOR SOMEONE TO GET KILLED. I HAVE NOT RECEIVED A RECALL IS THERE ONE? I AM THE ONLY OWNER AND THE TRUCK HAS LESS THAN 20,000 MILES ON IT. NO ACCIDENTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258495September 27, 2019
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, STEERING
DRIVING NORMALLY ON FOUR LANE DIVIDED STATE ROAD WHEN WARNINGS ABOUT VARIOUS SYSTEM FAILURES CAME UP ON DASH (TRACTION CONTROL, BRAKING, CHARGING SYSTEM). POWER STEERING STOPPED WORKING FIRST THEN TRUCK SHUT DOWN. GOT JUMP STARTED THINKING BATTERY OR ALTERNATOR AND TRUCK DROVE NORMALLY FOR A FEW MINUTES THEN SAME SCENARIO REPEATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258639September 27, 2019
ELECTRICAL SYSTEM
SYNC 3 FREEZES TO THE POINT OF LACK OF USE. BACK UP CAMERA DELAYED. DELAYED ADJUSTMENT IN SOUND. BLUETOOTH DISCONNECTS/RECONNECTED CAUSING DISTRACTION WHEN DRIVING. GPS NAVIGATION SIGNAL WILL NOT RECONNECT OR NOT ACCURATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258458September 26, 2019
SERVICE BRAKES
DRIVING AT 35 MPH MY TRUCK GIVES ME A BRAKE FLUID LOW ERROR MESSAGE. I KEEP DRIVING ON TO THE HIGHWAY. AS I EXIT THE HIGHWAY I PRESS THE BRAKES AND NOTHING HAPPENS. THE BRAKES AREN'T ENGAGING. I COAST TO A STOP SINCE THERE'S NO TRAFFIC AND PULL OVER. TOWED TRUCK TO FORD DEALERSHIP AND THEY TELL ME MASTER CYLINDER AND BRAKE BOOSTER HAVE MALFUNCTIONED. COST OF REPAIRS ARE $2100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258140September 25, 2019
WHEELS
LUG NUTS SWELLED AND COULD NOT USE FACTORY PROVIDED WRENCH TO REMOVE THEM AFTER HAVING A FLAT. LEFT ME ON THE SIDE OF A BUSY HIGHWAY FOR AN EXTENDED TIME PERIOD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257358September 23, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
FIRST TIME INWAS DRIVING IN TOWN, FLAT ROAD NO HILLS GOING ABOUT 35 ON A TURN, WHEN MY TRUCK JUST STOPPED ACCELERATING ABRUPTLY AND WAS BARELY CREEPING ALONG..MULTIPLE WARNING LIGHTS STARTING WITH HILL ASSIST CAME ON. I GOT TO SIDE OF ROAD SHUT TRUCK OFF AND RESTARTED INDICATORS CAME BACK, SO I STARTED AGAIN TO TAKE TO BROTHER IN LAWS HOUSE AND IT HAPPENED AGAIN. CALLED DEALER THEY SAID TAKE IT OUT SEE IF CHECK ENGINE LIGHTS COME ON. I TAKE OFF ON HIGHWAY GOT TO ABOUT 45 ACCELERATING TO 55 AND AGAIN IS JUST STOPS ABRUPTLY, LIGHTS FLASH AGAIN, I HAVE NO POWER NO ACCELERATION, ONLY THIS TIME I HAVE TRAFFIC NEAR ME A SEMI ALMOST TOOK ME OUT BECAUSE THERE IS NO WARNING WHEN IT HAPPENS. CHECK ENGINE LIGH COMES ON. MY BROTHER IN LAW NOTICE THE TEMP GAUGE STAYED COLD AND TRANSMISSION TEMP WAS LOW, ALSO I WASN'T PULLING ANYTHING AT THE TIME SO TRANSMISSION WASN'T HOT. I BAUGHT TRUCK USED LESS THAN A YR AGO AND HAVE JUST OVER 40K MILES ON IT. I HAVE ONLY PULLED A POPUP CAMPER WITH IT SO FAR. NOTICED THIS SEEMS TO BE A KNOWN PROBLEM FOR THIS TRUCK. WILL BE CONTACTING DEALER TODAY. I HAVE INCLUDED PHOTOS OF WARNING FLIGHTS THAT POP UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257549September 23, 2019
SERVICE BRAKES
I STARTED MY TRUCK IN THE GARAGE AND WENT TO PUT IT INTO GEAR AND THE BRAKE PEDAL WENT TO THE FLOOR AND A FLASHING BRAKE LIGHT CAME ON WITH A FLUID LOW SIGNAL. I CHECKED THE FLUID IT WAS LOW. I PUT MORE FLUID IN IT AND PUSHED THE PEDAL AGAIN GONE AGAIN. I CHECKED ALL BRAKE LINES UNDER THE TRUCK NOT A LEAK ANYWHERE. I'M ORDERING A NEW BOOSTER AND MASTER CYLINDER THE FLUID WENT INTO THE BOOSTER. I BELIEVE THIS WAS A RECALL IN THE 2013 -14 F150 BUT FORD TOLD ME THERE ISN'T A RECALL IN 2016??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256470September 18, 2019
SERVICE BRAKES
BRAKES SUDDENLY AND WITHOUT WARNING BECAME NEARLY UNUSABLE, BRAKE PEDAL SOFT AND TO THE FLOOR AND EXTREMELY LONG STOPPING DISTANCE. THIS WAS FOLLOWED BY A BRAKE WARNING LIGHT AND A "BRAKE FLUID LOW" WARNING ON THE INSTRUMENT PANEL DISPLAY. DEALER REPORTS A MASTER BRAKE CYLINDER FAILURE AND LEAK OF BRAKE FLUID REQUIRING MASTER CYLINDER AND BOOSTER REPLACEMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256020September 16, 2019
VISIBILITY/WIPER
DRIVING ON INTERSTATE WHEN I HEARD A SOUND LIKE A GUNSHOT AND FOUND MY REAR WINDOW SHATTERED. CENTER SLIDE WAS COMPLETELY GONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford F-150