Ford F-150 Complaints (2016)

2,093 consumer complaints on file.

#11289236December 16, 2019
STRUCTURE:BODY
DOORS LOCKS ARE FREEZING UP AND DOOR WILL NOT CLOSE ON MY 2016 F150. TRUCK HAVE BEEN SERVICED ON 12/6/18, 8/3/18, 4/13/18 AND I'M GOING TO BRING IT IN 12/19/19 FOR SERVICE FOR FROZEN DOOR LOCKS. MY VEHICLE STATIONARY AT WORK ON 12/15/19 AND I COULDN'T LOCK THE DOOR UNTIL 20MINUTES LATER. THEN 12/12/19 IN MORNING I WAS DRIVING AND THE DOOR WAS UNLOCK I PULLED OVER AND IT WOULDN'T LOCK SO MY WIFE HAD TO HOLD THE DOOR UNTIL I DROPPED HER OFF. THIS IS A MAJOR CONCERN WITH FORD. THIS IS A INCONVENIENCE FOR ME AND FORD SHOULD COMPENSATE ME FOR THIS ISSUE OR FORD SHOULD BUY THE CAR BACK BECAUSE SOMETHING IS WRONG WITH THE DOORS AND THIS IS A SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289516December 16, 2019
STRUCTURE:BODY
2016 F150 CREW CAB DOOR HANDLES FREEZE AND EITHER, DO NOT OPEN, WILL NOT LATCH PROPERLY, OR NOT CLOSE AT ALL. I HAVE SEEN DISCUSSIONS ONLINE CONCERNING RECALLS FOR THIS EXACT ISSUE, YEAR, MAKE AND MODEL, BUT WHEN I CHECK THE VIN NUMBER IT SAYS THERE ARE NO RECALLS. THIS IS AN EXTREME SAFETY ISSUE. IT HAS COME OPEN WHILE DRIVING, AND NOT OPENED ON OTHER OCCASIONS. THIS HAPPENS WHEN THE TEMPERATURES ARE AROUND OR BELOW FREEZING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288320December 11, 2019
UNKNOWN OR OTHER
I WAS HEARING A SOUND COMING FROM FRONT OF THE TRUCK. IT SOUNDED LIKE ROCKS IN A TIN CAN BUT IT WAS NOT ALL THE TIME. HAD IT CHECKED AND THEY TOLD ME IT WAS THE 4 WHEEL DRIVE TRYING TO ENGAGE ON ITS OWN. I HARDLY USE THE 4X4 SYSTEM. I HAD TO HAVE THE LINE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288276December 10, 2019
POWER TRAIN
WHILE DRIVING STRAIGHT AHEAD AT A STEADY 35 MPH ON A 2% DOWNGRADE, SMALL CITY, DOUBLE LANE, ONE-WAY, DEBRIS FREE STREET, THE AUTOMATIC TRANSMISSION SHIFTED ABRUPTLY FROM 4TH GEAR TO 1ST GEAR. I DID NOT MAKE ANY GEAR SHIFT LEVER CHANGES NOR DID I CHANGE ANY OPTIONS SUCH AS PUSHING THE SPORT MODE, TOW MODE,LOCKING DIFFERENTIAL, HILL DESCENT OR TRACTION CONTROL BUTTONS. I WAS SEATED COMFORTABLY, BOTH HANDS ON THE STEERING WHEEL, SEAT BELT FULLY ENGAGED WITH NO IN-VEHICLE DISTRACTIONS SUCH AS A PHONE OR RADIO TUNING. THE ENGINE IMMEDIATELY RACED TO 6400 RPM CAUSING THE REAR WHEELS TO START A SKID EVEN THOUGH THE ROAD SURFACE WAS DRY AND FREE OF ANY DEBRIS. AFTER APPROXIMATELY 4 SECONDS I REALIZED THAT THE TRANSMISSION HAD FORCIBLY, ON ITS OWN, SHIFTED INTO 1ST GEAR, SO I PUT THE TRANSMISSION INTO NEUTRAL. THE DASH MOUNTED GEAR INDICATOR SHOWED 4TH GEAR DURING THIS ALTERCATION WHICH MADE IT HARDER TO KNOW WHAT WAS GOING ON UNTIL I SHIFTED TO NEUTRAL. ALTHOUGH IT TOOK ANOTHER 5 SECONDS FOR THE TRANSMISSION TO RESPOND FULLY TO THIS INPUT, IT FINALLY WENT INTO NEUTRAL. SHORTLY THEREAFTER THE REAR WHEELS WENT INTO COAST MODE. I WAS ABLE TO NARROWLY AVOID COLLIDING WITH THE VEHICLES IN THE LEFT LANE BECAUSE OF MY QUICK CORRECTIVE ACTION OF PUTTING THE TRANSMISSION GEAR SELECTOR INTO NEUTRAL. I'VE NOT HAD THIS DANGEROUS SELF-SHIFTING TRANSMISSION TO 1ST GEAR AT HIGHWAY SPEED OCCUR BUT THE ONE TIME ON SEPTEMBER 19, 2019, BUT IT DOES STILL CONCERN ME. MY TRUCK HAD APPROXIMATELY ODOMETER 32,000 MILES AT THE TIME OF THIS OCCURRENCE. I BOUGHT THE TRUCK NEW WITH 16 MILES AND HAVE NOT MODIFIED OR POURED ANY ADDITIVES INTO THE TRANSMISSION. MY TRUCK HAS NOT BEEN ABUSED OR TOWED. I SINCERELY HOPE THIS DOESN'T HAPPEN TO ANY OTHER 2016 F150 TRUCK OWNERS, BUT PERHAPS, UNFORTUNATELY IT MAY HAVE. I ALSO HOPE THIS HELPS IN MAYBE FINDING A FIX SHOULD THERE NEED TO BE ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288298December 10, 2019
UNKNOWN OR OTHER
I WANTED TO MAKE YOU AWARE OF THIS SITUATION THAT I'VE ENCOUNTERED. ON THE 3RD OF DECEMBER, I WAS GOING TO MY FORD F150 XLT TO GO TO WORK. MY CAR WAS SITTING IN THE BACK YARD AND I STARTED IT WITH THE REMOTE START TO WARM IT UP. I OPENED THE DOOR AND GLANCED AT THE BACK WINDOW. I THEN SAW THAT THE ENTIRE WINDOW WAS SHATTERED. I LOOKED AROUND FOR ANYTHING SUSPICIOUS AND FOUND NOTHING. I CHECKED TO SEE IF SOMETHING FELL ON OR HIT MY BACK WINDOW AND STILL DIDN'T SEE ANYTHING STRANGE. I CALLED MY INSURANCE PROVIDER AND SHE THOUGHT THAT IT HAD SOMETHING TO DO WITH THE WEATHER, WHICH WAS ABOUT 40 DEGREES. BUT WHEN I CHECKED THE WEB, I FOUND THAT THERE WERE MORE CASES LIKE MINE. PEOPLE WHO WERE JUST USING THE REAR DEFROSTER AND THEIR BACK WINDOWS WOULD CRACK AND SHATTER. THE REASON THAT I'M SENDING THE EMAIL IS TO FIND OUT IF THERE IS AN OPEN RECALL FOR THESE WINDOWS. I, ALONG WITH OTHER F150 OWNERS, HAD NO IDEA THAT THE WINDOW WOULD BREAK FROM USING THE REAR DEFROSTER OR JUST REGULAR OPERATION OF THE CAR. THERE HAVE BEEN LOTS OF CASES REGARDING THIS ISSUE AND I WANT TO HELP BRING ATTENTION TO IT BEFORE THERE IS A PROBLEM. PLEASE EMAIL ME BACK AS SOON AS POSSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287180December 5, 2019
ELECTRICAL SYSTEM, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2016 FORD F-150. WHEN THE CONTACT ATTEMPTED TO ROLL DOWN THE FRONT PASSENGER AND DRIVER SIDE WINDOWS, THE WINDOWS WOULD SUDDENLY GO UP. THE CONTACT CALLED KOONS FORD OF BALTIMORE (LOCATED AT 6970 SECURITY BLVD, WINDSOR MILL, MD 21244, 410-298-3800), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 33,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286964December 4, 2019
ELECTRICAL SYSTEM
LOADED UP MY 6 YEAR OLD SON AND 3 YEAR OLD DAUGHTER IN CARSEATS IN THE REAR OF A 4 DOOR F150. STARTED VEHICLE TURNED ON REAR DEFROST. WITHIN 30 SECONDS, THE REAR CORNER BEHIND MY CHILD'S SEAT STARTED TO SMOKE. 30 SECONDS MORE AND THE ENTIRE BACK WINDOW SHATTERED. NOT ONLY WAS THIS VERY DANGEROUS WITH TWO YOUNG CHILDREN IN THE BACK SEAT, IT WAS VERY TRAUMATIC FOR THEM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11286724December 3, 2019
POWER TRAIN
THE TRUCK SHAKES ON HIGHWAY JUST AT HIGH SPEED LIKE 65-70 FEELS LIKE THE DRIVE SHAFT IT'S LOOSE BECAUSE EVERY TIME Y GIVE GAS MAKE A NOISE LIKE CLOCK CLOCK HARD N SOMETIMES A LIGHT CONE ON SAYING TRANSMISSION NOT ON PARK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282679November 27, 2019
ELECTRICAL SYSTEM
PURCHASED-NEW 2016 F-150 CENTER REAR WINDOW DEFOGGER QUIT WORKING AT APPROXIMATELY 13,380 MILES AND 37 MONTHS SINCE PURCHASE. PURCHASED THE FORD PREMIUM CARE WARRANTY WHICH SPECIFIC LISTS "HEATED BACKGLASS (ELECTRICAL ONLY - NOT BROKEN OR DAMAGED GLASS) AS A COVERED ITEM. REAR WINDOW GLASS IS NOT BROKEN OR DAMAGED, BUT FORD STILL REFUSED TO COVER UNDER WARRANTY. INCIDENT SUBMITTED TO PROVIDE FOR FURTHER DOCUMENTATION OF EXISTING F-150 ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282368November 25, 2019
ELECTRICAL SYSTEM
SYNC 3 DISCONNECTS FROM PHONE, FREEZES UP WHILE DRIVING CAUSING HAZARDOUS CONDITION, KNOWN PROBLEMS AND FORD HAS KNOW REAL FIX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281272November 20, 2019
STRUCTURE:BODY
THE POWER LIFT RUNNING BOARDS OPERATE WHILE THE TRUCK IS IN MOTION AND WHEN IN PARK THE DOOR OPENS TO ACTIVE THIS FEATURE THE BOARD COMES OUT AND STAYS OUT BUT MORE OFTEN IT JUST RETRACTS CAUSING A MISS STEP AND FALLING WHEN EXITING THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11280785November 18, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM
WHILE DIVING ONTO AN INTERSTATE ON RAMP, THE BACK GLASS SHATTERED. NOTHING STRUCK THE GLASS, IT JUST BROKE. WHEN THE WINDOW WAS REPLACED, IT WAS DISCOVERED THE REAR DEFROSTER WIRING HAD BURNED BOTH ON THE WINDOW AND IN THE TRUCK. THE REAR DEFROSTER OVERHEATED THE WINDOW AND CAUSED IT TO SHATTER. IT NEARLY STARTED A FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279486November 12, 2019
VISIBILITY/WIPER
WE REMOTE STARTED THE TRUCK TO LET IT WARM UP BEFORE HEADING OFF TO SCHOOL. OUR OLDEST CHILD GRABBED HIS BACKPACK AND LOADED UP IN HIS SEAT AND SAID HE SMELLED SOMETHING BURNING IN THE BACK SEAT OF THE TRUCK. RIGHT AFTER THAT HE HEARD A LOUD POPPING SOUND AND THE BACK WINDOW OF THE TRUCK SHATTERED. IF THIS HAD HAPPENED ON THE HIGHWAY MY KIDS COULD HAVE BEEN COVERED IN GLASS. I BELIEVE THE REAR GLASS OVERHEATED AND BUSTED THE WINDOW. LUCKILY THE VEHICLE WAS PARKED AT THE TIME UNDER OUR CARPORT AND NOT IN MOTION AND THE OVERHEAT DID NOT RESULT IN A FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279637November 12, 2019
STRUCTURE:BODY, ENGINE, POWER TRAIN
VEHICLE EXHAUST LEAKS INTO CABIN. FORD SAYS NOT COVERED UNDER WARRANTY. PAINT FALLING OFF FENDERS. FORD SAYS NOT COVERED UNDER WARRANTY. BACK UP CAMERA WORKED UNTIL FORD DEALER WORKED ON IT, HAS NOT WORKED SINCE THEN AND DEALER (HOUSE FORD ADDRESS: 3538 HWY 61 W, RED WING, MN 55066) WONT OR CAN'T FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278818November 8, 2019
VISIBILITY/WIPER
WHILE DRIVING DOWN STREET THIS COLD MORNING TO WORK. I HEARD A POP AND A CRACK STARTED ACROSS THE WINDSHIELD THEN ANOTHER POP AND THE CRACK GREW ALL THE WAY ACROSS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278674November 7, 2019
FUEL/PROPULSION SYSTEM
I WAS OPERATING MY 2016 FORD F150 ON A SECONDARY GRAVEL RD AT 30 MPH IN 2WD. UPON GOING A SLIGHT UPHILL GRADE, THE VEHICLE LOST ALL ACCELERATION AND CAME TO A STOP IDLING ROUGHLY AT 1000 RPM. THE WRENCH LIGHT, HILL DECENT AND TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE ENGINE IDLED BUT WOULD NOT ACCELERATE. I SHUT OFF THE ENGINE AND RESTARTED IT. THIS SEEMED TO CORRECT THE PROBLEM CLEARING THE ERROR CODES. HOWEVER, CONTINUING ON THE ROAD, THE SAME PROBLEM OCCURRED 3 MILES LATER. I WAS IN A REMOTE AREA IN THE STATE AND HAD TO TRAVEL 60 MILES TO A URBAN AREA. THIS PROBLEM OCCURRED AT LEAST 20 MORE TIMES WITH GREATER FREQUENCY UNTIL ARRIVING AT MY RESIDENCE. THE VEHICLE WAS REPAIRED BY THE FORD DEALERSHIP IN SHERIDAN, WY. THE FIX WAS AS FOLLOWS. DIAG, P2112-THROTTLE ACTUATOR A CONTROL SYSTEM, STUCK CLOSED, PINPOINT TO THROTTLE BODY. REPLACED THROTTLE BODY, CLEARED CODES. MY VEHICLE HAD 38,450 MILES WHEN THIS INCIDENT OCCURRED ON OCTOBER 17, 2019, 4:30 PM. AFTER DOING SOME RESEARCH WITH OTHER FORD F150 OWNERS, THIS APPEARS TO BE A PROMINENT PROBLEM AND IN MY MIND, A DANGEROUS ONE. MOST OF THE INCIDENCES APPEAR TO HAPPEN IN THE SIMILAR MILEAGE RANGE BUT IN OTHER MODEL YEARS, 2017 AND 2018 WERE PREVALENT ALSO. THE FORD SERVICE MANAGER RELATED HE HAD DONE ALLOT OF THESE REPAIRS RECENTLY. THEIR IS NO RECALL FOR THIS ISSUE AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278534November 6, 2019
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING IN THE RAIN I HAD STOPPED AT AN INTERSECTION. I TURNED A CORNER AND ACCELERATED TO MERGE INTO TRAFFIC. THE REAR WHEELS SPUN EXCESSIVELY, CAUSING THE VEHICLE TO 'FISH-TAIL' AND CREATING A DANGEROUS SITUATION ME AND ADJACENT VEHICLES. THE TRACTION CONTROL SYSTEM WAS ON BUT DID NOT ENGAGE, NO INDICATOR LIGHTS ILLUMINATED ON THE DASH TO SHOW IT ENGAGED OR HAD AN ERROR. THE SAME DAY I TOOK THE VEHICLE TO JIM TIDWELL FORD, AND RODE WITH THE SHOP FOREMAN ON A DEMO RIDE TO MIRROR THE SITUATION. THE SHOP FOREMAN AGREED THE TRACTION CONTROL SHOULD HAVE ENGAGED. HOWEVER, AFTER RUNNING DIAGNOSTICS THE SERVICE DEPARTMENT SAID THE VEHICLE WAS WITHIN SPECIFICATION. FOR COMPARISON, I MENTIONED THAT THE TRACTION CONTROL ON THE F-250 MODEL WORKS MUCH BETTER, WHICH THEY AGREED WAS A KNOWN INCONSISTENCY. THE F-150 TRACTION CONTROL IS INEFFECTIVE AND CAUSES AN UNSAFE DRIVING SITUATION IN WET CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278318November 5, 2019
ENGINE
TL* THE CONTACT OWNS A 2016 FORD F-150. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE IDLING AT A STOPPED POSITION. THE VEHICLE WAS TAKEN TO SHULTS FORD LINCOLN (10401 PERRY HWY, WEXFORD, PA 15090, (724) 934-2388), BUT NO FAILURE CODES COULD BE LOCATED. THE FAILURE RECURRED OVER AN EIGHT MONTH PERIOD AND AN INDEPENDENT MECHANIC COULD NOT DIAGNOSE THE FAILURE. THE VEHICLE WAS SCHEDULED TO GO BACK TO THE DEALER TO BE REPAIRED AT THE CONTACT'S EXPENSE. THE CONTACT HAD THE VEHICLE REPAIRED ISSUE WAS POWER TRAIN WARRANTY, WHICH EXPIRED IN 3,000 MILES. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 39,000. THE VIN WAS UNKNOWN. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277511November 1, 2019
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2016 FORD F-150. WHEN THE AUTO START AND DEFROSTER WERE ACTIVATED, THE CONTACT DETECTED AN ABNORMAL ODOR OF SMOKE. THE CONTACT STATED THAT THE REAR WINDOW SHATTERED AND A STICKER ON THE WINDOW MELTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED DORIAN FORD (35900 GRATIOT AVE, CLINTON TWP, MI 48035, (586) 792-4100) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 44,000. *LN*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277534November 1, 2019
POWER TRAIN
THESE MESSAGES APPEARED ON THE INFORMATION SCREEN "HILL START ASSIST - NOT AVAILABLE" AND "SERVICE ADVANCE TRAC". THE ENGINE STARTED RUNNING ROUGH, ENGINE RPM AND SPEED DROPPED AND PRESSING ON THE ACCELERATOR PEDAL DID MOTHING. I WAS GOING ABOUT 30 MPH ON A CITY STREET. I WAS ABLE TO GET TO THE SIDE OF THE ROAD AND SHUT OFF THE ENGINE. I THEN RESTARTED IT AND THE PROBLEM DISAPPEARED. IT HAPPENED ABOUT FOUR TIMES IN THE LAST TWO WEEKS. THIS IS A SAFETY ISSUE THAT HAS NOT BEEN ADDRESSED BY FORD. THE DEALER REPLACED THE THROTTLE BODY AND MOTOR ASSEMBLY FOR A TOTAL COST OF $681.55.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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