Ford F-150 Complaints (2016)

2,093 consumer complaints on file.

#11390572January 28, 2021
ELECTRICAL SYSTEM, SEATS
WHILE STATIONARY (WOULD ALSO HAPPEN WHILE IN MOTION) IN A PARKING LOT WITH THE ENGINE RUNNING AND DRIVER AND PASSENGER SEAT HEATERS ACTIVATED (DRIVER ON MEDIUM, PASSENGER ON HIGH), A RANDOM CLICKING SOUND (BELIEVED TO BE THE RELAY FOR THE HEATED SEATS) WAS OBSERVED COMING FROM UNDER THE PASSENGER SEAT. IT WAS THEN NOTICED THAT THE HEATED SEATS WERE NO LONGER FUNCTIONING/PROVIDING HEAT, EVEN THOUGH THE LIGHTS ON THE CONTROLS WERE STAYING ILLUMINATED. A SHORT WHILE LATER, A BURNING (ELECTRICAL) SMELL WAS OBSERVED IN THE CAB, COMING FROM THE PASSENGER SIDE OF THE VEHICLE. ONCE THE SMELL STARTED GETTING STRONGER, THE HEATED SEATS WERE TURNED OFF AND THE SMELL SEEMED TO GO AWAY WITHIN 5-10 MINUTES. UPON ARRIVING HOME, I INSPECTED THE SEAT HEATER CONTROL MODULE (ORIGINAL FORD PART NUMBER GU5T-14B663-AA) THAT IS LOCATED UNDER THE FRONT PASSENGER SEAT. UPON INSPECTION OF THIS MODULE, IT WAS FOUND THAT THE BK-BU WIRE ON THE 12-PIN C3265A CONNECTOR HAD STARTED TO MELT. UPON DOING SOME INVESTIGATION OF THIS ISSUE ONLINE, IT WAS FOUND THAT THIS IS A WIDESPREAD ISSUE AMONG MANY NEWER FORD VEHICLES THAT USES THE SAME SEAT HEATER CONTROL MODULE, AND MANY OTHER EXPERIENCED THIS ISSUE. THIS POSES A MAJOR SAFETY ISSUE AS IT IS A FIRE HAZZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390580January 28, 2021
VISIBILITY/WIPER
THIS EVENING ON 1/28/2021 AT 6:55PM, WHILE PARKED AT A SHELL GAS STATION IN ST CHARLES, IL ABOUT TO GET GASOLINE, THE ENTIRE BACK WINDOW SUDDENLY EXPLODED. THERE WAS A VERY LOUD BANG, FOLLOWED BY A BURNING SMELL. THE REAR DEFROSTER WAS NOT TURNED ON, THE INSIDE CABIN WAS SET TO 72 DEGREES FARENHEIT. I WAS THE ONLY ONE IN THE VEHICLE BUT I KEPT THINKING, WHAT WOULD HAVE HAPPENED IF MY CHILDREN WERE IN THE BACK SEAT. THERE WAS GLASS STREWN ABOUT THE INSIDE AND EXTERIOR OF THE VEHICLE. I HAVE CALLED THE SHELL STATION LOCATED AT 2500 E MAIN ST, ST CHARLES, IL IN AN ATTEMPT TO ACQUIRE THE VIDEO SURVEILLANCE WHICH SHOULD SHOW THAT THERE WAS NO OUTSIDE DAMAGE OR IMPACT. ADDITIONALLY I WAS ON THE PHONE WITH A FRIEND AT THE TIME WHO ALSO HEARD THE EXPLOSION. THE VEHICLE WAS COMPLETELY STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390027January 26, 2021
UNKNOWN OR OTHER
I WAS DRIVING ON THE INTERSTATE AT 80MPH WHEN THE TRUCK LOST THRUST AND SEVERAL WARNINGS CAME UP. LUCKILY, I WAS NEAR AN EXIT SO ABLE TO COAST TO THE EXIT. THE THROTTLE BODY HAD TO REPLACE. I FOUND THIS WAS A COMMON ISSUE FOR THIS VEHICLE AND FORD HAD A CUSTOMER SERVICE PROGRAM TO REPLACE THEM. I AM THE SECOND OWNER AND NEVER HEARD ABOUT IT BECAUSE IT WAS NOT CONSIDERED A RECALL, SO I HAD TO PAY FOR THE REPAIRS MYSELF. I CONSIDER THIS A SAFETY ISSUE. IMAGINE LOSING POWER PASSING A VEHICLE ON A TWO LANE ROAD OR IN THE MIDDLE OF AN INTERSECTION. I FOUND THIS LETTER FROM FORD ON YOUR SITE: HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2016/MC-10109085-9999.PDF. NOT SURE WHY THIS DID NOT SUBSTANTIATE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389799January 25, 2021
SERVICE BRAKES
THERE WAS A RECALL FOR THE MASTER BRAKE CYLINDER AND I BROUGHT THE TRUCK IN TO HAVE THE RECALL WORK DONE IN OCTOBER OF 2020. THE BRAKE FLUID LOW LIGHT IS COMING BACK ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389360January 22, 2021
STRUCTURE:BODY
DOOR WILL NOT LATCH DUE TO COLD TEMPERATURE. WILL WORK WHEN HEATED, BUT THEN REFREEZES NOT ALLOWING THE DOOR TO LATCH. CAN NOT OPERATE VEHICLE WITH A DOOR NOT LATCHED CLOSED AND IT IS PRIMARY VEHICLE.I RECENTLY PURCHASED THE VEHICLE USED FROM A DEALERSHIP WHO IS NOT RESPONDING TO THIS ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388964January 20, 2021
ENGINE
EXITING FROM INTERSTATE SPEED, COMING TO A COMPLETE STOP AT LIGHT, TRUCK SHAKES AND STALLS. ABLE TO RESTART. NO CHECK ENGINE LIGHT EVER. HAD LEFT VEHICLE AT DEALER FOR 3-4 DAYS WITH NO ISSUE FOUND. FUEL TANK LEVEL WEATHER FULL OR 1/4 FULL STILL OCCURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388852January 19, 2021
ENGINE
TL* THE CONTACT OWNS A 2016 FORD F-150. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, HE STARTED TO SMELL EXHAUST GASES INSIDE THE CABIN OF THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE TO HIS DESTINATION. THE CONTACT STATED WHILE INSPECTING THE VEHICLE, HE NOTICED BOTH MANIFOLD WERE FRACTURED AND LEAKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT BOTH MANIFOLDS NEEDED TO BE REPLACED. THE CONTACT CALLED MIKE WHITE FORD OF COEUR D'ALENE (315 W CLAYTON AVE, COEUR D'ALENE, ID 83815, (208) 664-9211) AND INFORMED THE DEALER OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388858January 19, 2021
POWER TRAIN
MY TRUCK WILL SHOW A WRENCH LIGHT ON THE DASH AND DOWNSHIFT FROM 6TH GEAR TO 1ST GEAR WHILE DRIVING CAUSING THE TIRES TO LOCK UP(70MPH ON THE HIGHWAY). THIS IS A HUGE SAFETY ISSUES AS I ALMOST WRECKED WHEN IT HAS DONE THIS. THE 2011 TO 2013 F-150S HAD A RECALL FOR THIS SAME ISSUE BUT THERE IS NO RECALL FOR THE 2016'S. TRUCK SHOWS CODE P0715.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388906January 19, 2021
STRUCTURE:BODY
HOOD WAS RELEASED WHILE DRIVING DOWN THE FREEWAY (IT DIDN'T OPEN ALL THE WAY DUE TO THE SAFETY CATCH UNDER THE HOOD). THIS IS ABOUT THE 6TH TIME THIS HAS HAPPENED IOVER THE LAST 2 YEARS BUT FIRST TIME IT HAS HAPPENED WHILE DRIVING ON THE FREEWAY. WE STOPPED USING THE EMERGENCY BRAKE ABOUT 3 MONTHS AGO BECAUSE WE THOUGHT MAYBE OUR FOOT WAS ACCIDENTALLY HITTING THE HOOD RELEASE LEVER ON THE INSIDE PANEL. THEREFORE, THIS MOST RECENT TIME IT HAPPENED, WE DIDN'T HAVE A FOOT ANYWHERE NEAR THE HOOD RELEASE LEVER THE ENTIRE TRIP. HAD IT IN THE DEALERSHIP 2 YEARS AGO WHEN IT FIRST HAPPENED AND THEY APPARENTLY DIDN'T FIX IT OR DIDN'T KNOW WHAT WAS WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388265January 15, 2021
SERVICE BRAKES
I WAS DRIVING STRAIGHT ON ROUTE 5 IN ENFIELD CT, WHEN I NEEDED TO APPLY THE BRAKES THERE WAS NO REACTION FROM THE VEHICLE. THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR, I HAD TO GO UP OVER A CURB INTO GRASS TO AVOID OTHER VEHICLES AND GET THE VEHICLE TO SLOW/STOP WITHOUT ANY BRAKES AVAILABLE. I ALMOST CRASHED INTO A BUILDING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387634January 12, 2021
ENGINE
EXHAUST MANIFOLD STUD BOLT BROKEN ON REAR OF DRIVERS SIDE MANIFOLD. MAKES A LOUD CHIRPING NOISE WHEN ACCELERATING. MANY OTHER OWNERS COMPLAINING ABOUT SAME ISSUE ON THIS ECO BOOST 3.5L ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387640January 12, 2021
SERVICE BRAKES
BRAKES WON'T HOLD FLUID OR STOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387323January 9, 2021
UNKNOWN OR OTHER
ELECTRIC TAILGATE OPENING GOING DOWN THE ROAD. IT WAS FIXED AFTER YOUR RECALL. IT IS NOW OPENING AGAIN ALSO PUSHING THE ELECTRONIC BUTTON DOES NOT OPEN THE LOCK WHEN TRUCK IS NOT MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386800January 6, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VISIBILITY/WIPER
ELECTRIC SYSTEM WENT DOWN, NO LIGHTS,TURN SIGNALS,HORN WIPERS, ETC. (RADIO KEPT WORKING) ENGINE STARTED AND DROVE HOME VERY CAREFULLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386633January 5, 2021
ELECTRICAL SYSTEM, VISIBILITY/WIPER
I REMOTE STARTED THE TRUCK WHILE PARKED IN MY DRIVEWAY FIRST THING IN THE MORNING, WHILE I GOT MY SON READY FOR DAYCARE. THE WEATHER CONDITIONS WAS RAINING AND ROUGHLY 35 DEGREES. ONCE MY SON WAS LOADED INTO THE CAR SEAT I CLOSED HIS DOOR AND HEARD THE WINDOW CRACK. I LOOKED BACK TO SEE THE BACK REAR WINDSHIELD HAD SPIDER WEBBED AND SHATTERED. THE GLASS WAS BLOWN FROM THE INSIDE OUT ON THE DRIVER SIDE. I HAVE PHOTOS OF WERE THE DEFROST STRIP HAD ARCED/SEPARATED CAUSING THE WINDOW TO SHATTER. I LOOKED ONLINE AND SAW SEVERAL OTHER EXAMPLES OF THIS ON THE EXACT SAME MODEL OF TRUCK. I WAS RECOMMENDED TO PREVENT THIS IN THE FUTURE WAS TO PULL THE DEFROST FUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385381December 29, 2020
VISIBILITY/WIPER
WHILE DRIVING IN A REMOTE AREA NO TREES, PEOPLE OR ANYTHING THAT COULD HAVE HIT THE WINDOW, WHEN THE REAR WINDSHIELD EXPLODED. THE EVIDENCE SEEMS TO POINT TOWARDS THE REAR DEFROST HEATING ELEMENTS GETTING TOO HOT. ITS IMPORTANT TO NOTE THAT THE HEAT DEFROST WAS NOT ON AT THE TIME. OUTSIDE TEMPERATURES 55 DEGREES AND SUNNY. THE FIX IS NOT COMPLETE YET BUT I HAVE AN APPOINTMENT AT SAFELITE AUTO TO GET THE WINDSHIELD REPLACED. I CALLED FORD, THEY SAID THAT IT IS NOT COVERED UNDER WARRANTY AND THERE'S NOTHING THAT THEY CAN DO. THE TOTAL COST OF THE REPAIR IS $679.00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385528December 29, 2020
STRUCTURE:BODY
DRIVER DOOR DID NOT LATCH WHEN CLOSING IT. AFTER HEATING IT UP AND OILING IT, IT LATCHED AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385529December 29, 2020
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
TRUCK WILL STALL/SHUT OFF AT A STOP WHILE TOWING. RED BATTERY LIGHT WILL SHOW ON DASHBOARD. CAR WILL TURN OVER THEN SHUT DOWN AGAIN BY ITSELF WITHIN A FEW SECONDS. THIS HAPPENED 3 TIMES AT THIS POINT- ONCE WHILE IN GAS STATION IN LINE TO GET GAS (STATIONARY) ONCE AT INTERSECTION (STATIONARY AT STOP LIGHT), ANOTHER TIME AFTER STOPPING VEHICLE TO GET GAS. AT FIRST EVENT 30 MINUTES AFTER IT NOT WORKING A JUMP STARTED THE VEHICLE SUCCESSFULLY, AT SECOND INSTANCE JUMP WOULD NOT START CAR, HAD TO GET TOWED, AT THIRD INSTANCE WE WERE ABLE TO START VEHICLE BY HOLDING THROTTLE DOWN WHILE PUTTING IN DRIVE. BROUGHT TO FORD DEALERSHIP- SAID NOTHING WAS WRONG, WOULD NOT WORK ON TRUCK, SAID NO COMPUTER CODES WERE FOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385221December 28, 2020
UNKNOWN OR OTHER
DOORS WILL LOCK BUT UNLOCK WITH KEY AFTER PUSHING BUTTON ON KEY ONLY ONE DOOR WILL UNLOCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385085December 27, 2020
ELECTRICAL SYSTEM
WHEN THE TEMPERATURE OUTSIDE GOES BELOW FREEZING, MY DOOR LOCKS FREEZE AND YOU CANNOT GET INTO THE VEHICLE. THE VEHICLE WAS SITTING OUTSIDE IN MY DRIVEWAY, AND IS INOPERABLE. THIS PROBLEM HAS BEEN REPORTED BY MANY OTHER FORD OWNERS ON THE INTERNET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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