Ford F-150 Complaints (2014)

1,539 consumer complaints on file.

#11232164July 16, 2019
STEERING
STEERING IS ERRATIC STEERING IS HARD TO TURN FROM LEFT TO RIGHT . AFTER TURNS TRUCK FAILS TO RETURN TO CENTER. HAD VEHICLE AT AN INDEPENDENT REPAIR SHOP FOR SERVICE AND STATED ALL FRONT END COMPONENTS ARE GOOD A RE FLASH OF THE STEERING RACK AND PCM WAS DONE WITH NO CHANGE TO THE STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231973July 15, 2019
SERVICE BRAKES
WHILE DRIVING TO WORK I GOT A WARNING ENGINE IN MY TRUCK THAT INDICATED I HAD A PROBLEM WITH MY BRAKES. I TOOK IT STRAIGHT TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE PROBLEM. ALL OF THE BRAKE FLUID HAD LEAKED INTO THE BRAKE BOOSTER AND HAD BEEN BURNT OFF IN THE ENGINE. HE TOLD ME THAT THERE WAS A RECALL, BUT I WOULD HAVE TO CHECK WITH FORD. I TOOK THE TRUCK TO THE DEALERSHIP I PURCHASED IT FROM AND WAS TOLD THAT EVEN THOUGH I HAD EXPERIENCED THE EXACT FAILURE DESCRIBED IN RECALL#16V345000, AND EVEN THOUGH MY TRUCK IS THE EXACT MAKE & MODEL INCLUDED IN THE RECALL THAT MY VIN WAS NOT INCLUDED AND THEREFORE WOULD NOT BE COVERED UNDER THE RECALL. MY TRUCK IS 5 YEARS OLD AND ONLY HAS 42K MILES ON IT. FORD IS OFFERING TO REPLACE THE MASTER CYLINDER & BRAKE BOOSTER FOR A COST OF $1032 +TAX. WITH AN INDEPENDENT MECHANIC'S DIAGNOSIS AND FORD SERVICE DEPARTMENTS SAME DIAGNOSIS THAT THE FAILURE AND THE MAKE & MODEL ARE IDENTICAL, I DO NOT UNDERSTAND WHY MY TRUCK IS NOT COVERED UNDER THE RECALL AND REQUEST A FURTHER INVESTIGATION AS TO WHY FORD IS NOT RESPONSIBLE FOR THE REPLACEMENT OF THE FAILED COMPONENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231989July 15, 2019
SERVICE BRAKES
MASTER CYLINDER DUMPING BRAKE FLUID INTO BRAKE BOOSTER CAUSING VEHICLE TO HAVE NO FLUID IN RESIVOR AND NO BRAKE PEDAL. THERE WAS A RECALL ON SOME 2014 MODELS. DEALER WHO REPAIRED MIND SAID THERE IS NO OPEN RECALL. I DONT KNOW IF THIS WAS REPAIRED BEFORE. THIS HAPPENED ON HIGHWAY 408 IN FLORIDA. ORLANDO AREA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232095July 15, 2019
STRUCTURE:BODY
PURCHASED 9/5/16 FROM WEST COVINA FORD DEALERSHIP. TRIED TO TRADE IN TO CARAMAX FOR ANOTHER VEHICLE. CARMAX TOLD ME TRUCK HAD FRAME DAMAGE. THEY GAVE ME A CARFAX REPORT AND FRAME DAMAGE HAPPENED BEFORE I PURCHASED VEHICLE. ON 5/26/19, AN AUTO AUCTION ANNOUNCED STRUCTURAL ALTERATION TO VEHICLE. I HAVE ATTACHED THE PAPERWORK SHOWING THIS INFORMATION. I CONTACTED WEST COVINA FORD AND THEY TOLD ME TO HIRE A LAWYER. I WAS SOLD A DAMAGED VEHICLE AND NOW I CAN'T DRIVE IT. PLEASE HELP. I ATTACHED THE CARFAX, CARMAX OFFER, AND VEHICLE TRANSFER FORM SHOWING MY PURCHASE DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231601July 13, 2019
ELECTRICAL SYSTEM
NO RADIO AND TIME FLASHES ON DISPLAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231012July 11, 2019
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
TL* THE CONTACT OWNS A 2014 FORD F-150. WHILE DRIVING 35 MPH WITH THE REAR DEFROSTER ACTIVATED, THE REAR WINDSHIELD SHATTERED WITHOUT WARNING OR AN IMPACT. THE VEHICLE WAS TAKEN TO BIG STAR FORD (LOCATED AT 17717 SOUTH FWY, MANVEL, TX 77578, (281) 607-9341). THE DEALER STATED THAT THEY NEVER HEARD OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230813July 10, 2019
SERVICE BRAKES
WHILE DRIVING THE DRIVER WAS DRIVING ON THE INTERSTATE, THE CAR IN FRONT OF HIM STOPPED. WHEN THE DRIVER WENT TO APPLY HIS BRAKES, THE PEDAL WENT TO THE FLOOR AND HE HAD NO CONTROL OF THE BRAKES. HE WAS ABLE TO AVOID COLLISION BY PULLING TO THE SIDE OF THE ROAD. THE TRUCK HAD TO BE TOWED TO A DEALERSHIP TO BE REPAIRED. IT WAS DETERMINED THE BRAKE BOOSTER AND MASTER CYLINDER FAILED AND REQUIRED REPLACEMENT. ALTHOUGH WE HAVE SEVERAL OTHER 2014 F-150S THAT WERE INCLUDED IN RECALL 16S24, THIS ONE, WE WERE TOLD, WAS NOT. HOWEVER, I BELIEVE IT SHOULD HAVE BEEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230070July 8, 2019
SERVICE BRAKES
AFTER TAKING A 100 MILE TRIP TRUCK WAS PARKED FOR 24 HOURS. AS I STARTED VEHICLE INFORMATION SCREEN SHOWED A LOW BRAKE FLUID LEVEL AND A BRAKE WARNING LIGHT ON. AFTER EXPLORING THE MASTER CYLINDER WAS EXTREMELY. AFTER EXAMINING ALL BRAKE LINES AND THE GROUND FOR LEAKING FLUID THER WAS NONE/WET SPOTS ANY WHERE.I WENT TO A CARE STORE WITH A DIFFERENT VEHICLE I ADDED 12 FLUID OUNCES OF DOT 4 BRAKE FLUID. AFTER TESTING THE BRAKES DEPRESSING THE BRAKE PEDAL 4 OR 5 TIMES THE PEDAL STAYED VERY SOFT AND DEPESSED ALL THE WAY TO THE FLOOR. ONCE AGAIN THE MASTER CYLINDER WAS EMPTY OF FLUID WIT ABSOLUTELY NO OIL VISIBLE ON THE TRUCK OR ON GROUND .HAD VEHICLE TOWED TO A REPAIR FACILITY. I WAS TOLD BY THE MECHANIC THAT MASTER CYLINDER FAIL AND ALL FLUID ACCUMULATED IN THE BOOSTER PUMP. I AM AWARE THE FORD HAS RECALLED 2013/2014 FF-150 WITH THE 3.5 ENGINE FOR THE SAME PROBLEM..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229434July 4, 2019
VISIBILITY/WIPER, UNKNOWN OR OTHER
THE RECIRCULATION/FRESH AIR FLAP DOOR CONNECTION TO THE ACTUATOR BROKE OFF AND FELL INTO THE AC HEATER BLOWER MOTOR FAN. CURRENT RESULTS ARE; 1) NO CONTROL OVER AIR FLOW WHETHER WITHIN THE CABIN (RECIRCULATION VERSUS "FRESH" AIR) AND 2) THAT IT MAKES A TERRIBLE NOISE AND VIBRATION AS THE BROKEN PART IS WITHIN THE CIRCULAR FAN. EVENTUAL RESULT COULD BE 1) BURN-OUT OF THE FAN MOTOR WITH POSSIBLE OVERHEATING OF THE FAN MOTOR (ELECTRICAL FIRE?), 2) HEAT PROBLEMS FOR PASSENGERS 3) FAILURE TO DEFROST WINDSHIELD UNDER COLD CONDITIONS. IN READING INTERNET POSTINGS (FORUMS), THIS IS APPARENTLY A COMMON PROBLEM WITH A HIGH COST TO HAVE REPAIRED, FOR A SIMPLE BROKEN PIECE OF PLASTIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229194July 3, 2019
SERVICE BRAKES
MASTER BRAKE CYLINDER FAILURE. BRAKES FAILED AND HAD TO RUN THROUGH A STOP LIGHT. SAME FAILURE AS FORD RECALL 16S24
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228330June 29, 2019
SERVICE BRAKES
WITH 56000 MILES ON THE VEHICLE, LOST ALL BRAKE FLUID. ATTEMPTED TO DRIVE AND FOUND ALMOST NO EFFECTIVE BRAKING WAS POSSIBLE. LOW BRAKE FLUID LEVEL CAME ON JUST PRIOR TO PARKING THE TRUCK, BRAKES SEEMED NORMAL. WHEN I WENT TO LEAVE PARKING SPOT A FEW HOURS LATER, THE BRAKE PEDAL WENT TO THE FLOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222776June 26, 2019
SUSPENSION, SERVICE BRAKES, WHEELS
TL* THE CONTACT OWNS A 2014 FORD F-150. WHILE THE VEHICLE WAS PARKED IN THE CARPORT, THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE TIRE WAS FLAT. THE CONTACT CALLED ROADSIDE ASSISTANCE TO THE HOUSE AND THEY DETERMINED THAT THE LUG NUTS WERE SEVERELY RUSTED AND FOUR OF THEM HAD TO BE BROKEN IN ORDER TO HAVE THE SPARE TIRE INSTALLED. THE VEHICLE WAS DRIVEN TO VICKSBURG FORD LINCOLN (2431 N FRONTAGE RD, VICKSBURG, MS 39180), BUT THE REFUSED TO REPAIR THE VEHICLE BECAUSE THE LUG NUTS WERE SEVERELY RUSTED. THE VEHICLE HAD TO DRIVEN BACK TO THE CONTACT'S RESIDENCE AND REPAIRED BY AN INDEPENDENT MECHANIC. IN ADDITION, THE CONTACT HEARD A NOISE COMING FROM THE REAR WHEELS WHILE DRIVING. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT ALL FOUR WHEELS AND THE ROTORS, BRAKE PADS, AND BALL JOINTS NEEDED TO BE REPLACED DUE TO RUST AND CORROSION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222080June 24, 2019
POWER TRAIN:DRIVELINE:DRIVESHAFT, SERVICE BRAKES
TL* THE CONTACT OWNS A 2014 FORD F-150. WHILE DRIVING APPROXIMATELY 40-50 MPH, THE VEHICLE VIBRATED UNCONTROLLABLY. THE VEHICLE WAS TAKEN TO CROWN FORD (LOCATED AT 256 SWAIN ST, FAYETTEVILLE, NC 28303, (910) 920-9614) WHERE IT WAS DIAGNOSED THAT THE DRIVESHAFT NEEDED TO BE REPLACED, AND THE BRAKE CALIPERS, REAR BRAKE DRUMS, FRONT BRAKE PADS, AND FRONT BRAKE ROTORS NEEDED TO BE RESURFACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURES WERE STILL EVIDENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 158,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222118June 24, 2019
SERVICE BRAKES
FOUND THE BRAKE FLUID TO HAVE SUDDENLY LEAKED AND LOST COMPLETE CONTROL OF THE CAR'S BRAKES SYSTEM WHILE DRIVING. EXTREMELY DANGEROUS AND ALMOST HAD THE TRUCK ROLL INTO A BUSY INTERSECTION WHILE DRIVING ON A DOWNHILL STREET. NO MODIFICATIONS HAVE BEEN PERFORMED TO THE TRUCK'S BRAKE SYSTEM AND TRUCK HAS BEEN WITH LOW MILEAGE (36000~). TOOK IT TO MY LOCAL FORD DEALER TO FIX AND THE SAME ISSUE OCCURRED THAT SAME WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222001June 23, 2019
SERVICE BRAKES
AFTER PULLING OUT OF THE PARKING LOT OF THE PLACE WE STAYED AND DRIVING 1/2 MILE ON A 2 LANE ROAD, I ATTEMPTED TO PULL OVER AT A GAS STATION FOR GAS BEFORE GETTING ONTO THE INTERSTATE. I NOTICED THE BRAKE PEDAL WAS VERY SPONGY AND BRAKING WAS BARELY RESPONSIVE. THE PEDAL WAS PRESSED TO THE FLOOR AND THEN THE CHECK BRAKES INDICATOR MESSAGE DINGED ON THE TRUCK'S INFO DISPLAY AS I WAS SLOWLY ABLE TO PULL INTO THE GAS STATION. AFTER USING THE E-BRAKE TO ASSIST IN BRINGING THE TRUCK TO A STOP, I PLACED THE TRUCK IN PARK AND RAISED THE HOOD. I CHECKED THE BRAKE FLUID RESERVOIR LEVEL AND IT WAS WELL BELOW THE MINIMUM LINE AND WAS CLOSE TO COMPLETELY EMPTY. I CRAWLED UNDER THE VEHICLE TO VISUALLY INSPECT FOR LEAKS OF ANY KIND FROM THE BRAKE LINES FOLLOWING THEM UP TO THE BRAKE BOOSTER AND BRAKE MASTER CYLINDER WITH NO PRESENCE OF ANY LEAKING BRAKE FLUID. I ADDED A TOTAL OF 2 QUARTS OF DOT 4 BRAKE FLUID TO THE RESERVOIR IN THE HOPES THAT MAYBE THE SYSTEM WAS JUST LOW SOMEHOW. I DROVE THE TRUCK BACK TO THE PARK WE HAD JUST LEFT ONLY A LITTLE OVER A HALF MILE AWAY AND PARKED THE VEHICLE AS THE BRAKING WAS STILL GREATLY DIMINISHED. AS IT IS THE WEEKEND, I HAVE BEEN UNABLE TO GET THE VEHICLE SERVICED. I HAVE CALLED THE FORD RECALL HELP LINE AND WAS TOLD THAT MY TRUCK WAS NOT INCLUDED IN THE 2013-2014 F150 VEHICLE RECALL EVEN THOUGH IT IS THE 3.5 ECOBOOST MODEL AND WAS BUILT USING THE IDENTICAL BRAKE COMPONENTS THAT WERE RECALLED BY FORD. BASED ON THE DESCRIPTION OF THE BRAKE MASTER CYLINDER FAILURE CONDITIONS INDICATED IN THE 16S24 FORD RECALL AND THE CONDITIONS I AM EXPERIENCING WITH MY VEHICLE'S BRAKE FAILURE, I AM CONFIDENT THESE CONDITIONS ARE RELATED AND THE BRAKE MASTER CYLINDER HAS FAILED FLOODING THE BRAKE BOOSTER WITH BRAKE FLUID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221647June 21, 2019
SERVICE BRAKES
REAR SEAL ON BRAKE MASTER CYLINDER FAILED AND ALL FLUID WENT INTO BRAKE BOOSTER RESULTING IN COMPLETE LOSS OF BRAKES. THIS WAS A HUGE RECALL BUT DID NOT COVER MY VEHICLE. EMERGENCY BRAKE HAD TO BE USED TO STOP THE VEHICLE. I WAS ON CITY STREET AND NARROWLY AVOIDED A CRASH AT AN INTERSECTION. VEHICLE WAS TOWED TO MEL HAMBLETON FORD IN WICHITA KS. DIAGNOSED THERE AND CURRENTLY BEING REPAIRED FOR APPROXIMATELY $800. RECALL DOES NOT COVER MY VIN NUMBER AND THERE IS NO WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221788June 21, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2014 FORD F-150. WHILE DRIVING 2 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V345000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TOWED TO KEN GRODY FORD CARLSBAD (LOCATED AT 5555 PASEO DEL NORTE, CARLSBAD, CA 92008, (760) 438-9171) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO REPLACED THE MASTER CYLINDER. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000. *TP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221589June 20, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
PERIODICALLY SPEEDOMETER STARTS MOVING ERRATICALLY AT CONSTANT SPEED. AS A RESULT OF THIS THE ENGINE STARTS SHIFTING GEARS RAPIDLY. THIS WEEK WHILE DRIVING 60MPH ON THE HIGHWAY, THE ENGINE SHIFTED ABRUPTLY FROM 6TH TO 1ST GEAR CAUSING A VERY DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221254June 19, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2014 FORD F-150. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO STOP THE VEHICLE. THE CONTACT CONTINUED DRIVING AND LATER TOOK THE VEHICLE TO MCFARLAND FORD SALES (LOCATED AT 151 PORTSMOUTH AVE, EXETER, NH 03833, (603) 772-5953). THE VEHICLE WAS TEST DRIVEN AND THE CONTACT WAS INFORMED THAT THE FRONT AND REAR BRAKES NEEDED TO BE ADJUSTED AND THE ROTORS NEEDED TO BE TURNED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT LATER TOOK THE VEHICLE TO PORTSMOUTH CHEVROLET (LOCATED AT 549 US-1 BYP, PORTSMOUTH, NH 03801, (844) 299-6541) WHERE THE FRONT AND REAR ROTORS WERE REPLACED WITH THE AIR VENT ROTORS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ON THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 22,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220863June 18, 2019
STEERING
TRUCK GAVE "SERVICE ADVANCE TRAC" WARNING. ONLY 1 DAY LATER, A LOUD SQUEALING CAME FROM FRONT OF TRUCK, THEN LESS THAT 1 MINUTE LATER, ALL STEERING WAS OUT. FORTUNATELY I WAS IN A PARKING LOT WHEN THE STEERING WENT OUT WHILE TRYING TO PARK THE VEHICLE. THE NOISE CAME WHEN TURNING THE STEERING WHEEL EITHER RIGHT OR LEFT. AS OF 6/18/2019, WHILE CHECKING MILEAGE FOR THIS REPORT, A WARNING OF "POWER STEERING ASSIST FAILURE" CAME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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