Ford F-150 Complaints (2021)

1,308 consumer complaints on file.

#11540502August 24, 2023
VISIBILITY
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V163000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539993August 22, 2023
WHEELS, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
Rear axle bolt broke off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539909August 21, 2023
ELECTRICAL SYSTEM
I just purchased a 2021 F-150. Immediately after getting the truck home, I began having issues regarding the truck’s door and tailgate locks. Just by having my keys in my pocket and walking around my house and in the vicinity of the truck in the driveway or garage, the truck will unlock itself, all of the lights come on, and you can hear the electronics power up. This is a huge inconvenience if I’m working in the yard on a project and make multiple trips from the yard into the garage—every time I do, it’s puts that huge strain snd wear and tear on the lights, onboard computers, and battery. But it’s also a huge safety issue, too. If I put hazardous or dangerous items in the cab like cleaning products or chemicals and safely lock the vehicle expecting them to be secure, sometimes just by walking around the house or even just having the keys on the kitchen counter, the truck will unlock by itself!! What if kids then get into my truck and accidentally poison themselves or hurt themselves with tools or chemicals I had safely locked inside?! It creates a hugely dangerous situation! I don’t know if it’s just my truck, or a part of a bigger nationwide issue, but the ONLY way the truck should power the electronics is IF I have the keys in my pocket AND I touch the driver’s side door handle or specifically press the unlock button. I have had the truck in to Weber Ford in Granite City, IL four times and they have been unable to resolve this issue, and the Ford corporate customer relations number keeps disconnecting me, so I’m escalating this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539388August 18, 2023
VISIBILITY
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V842000 (Visibility) and 23V163000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539305August 18, 2023
ELECTRICAL SYSTEM
While towing trailers the right directional works but the right brake light does not on the trailer. The trailer light work fine with other vehicles. It appears to be a problem with the trailer brake control module. Also while towing will get trailer light fault alerts even though the lights are working properly. Right after disconnecting the trailer you still get the trailer light fault alerts and your back up alerts on the camera are still disabled for days.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539289August 18, 2023
POWER TRAIN, WHEELS
Heard a rattling noise from rear passenger side wheel. Axle nut is sheared off and freely moving around inside the hub. Looked online and this appears to be common with my vehicle. Ford has not issued a recall still.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539251August 17, 2023
STRUCTURE:BODY, UNKNOWN OR OTHER
Active Air Dam: My 2021 Ford F150 XLT truck has an active air dam, (AAD), that is suppose to move downwards at speeds of 40mph or greater to help with aerodynamics. This is to help the truck hug the road better at highway speeds. When the truck slows down to under 40mph, the AAD is suppose to recess back up an be tucked away behind the stationary air dam. They started these AAD's on their trucks in the model year of 2021. It has been a widely known issue that the AAD design is flawed and they malfunction and get stuck on the front air dam. Some have came loose and flown off into other vehicles on the roadways. This presents a safety hazard to the owners and other vehicles on the road. Ford refuses to fix it stating that their extended warranty does not cover the parts. This is NOT a warranty issue, this is a poor design issue and a faulty part issue that is going to cause someone to get seriously injured or worse, killed. Some people have reported that their AAD flew off their truck and they didn't even notice until the service tech at the dealership told them during an oil change. So that means their are people out there that are driving with this hazardous part flying off their truck and where is it going? Into the traffic following behind, and what are those drivers going to do when it comes hurling at them at a high rate of speed? Most likely slam on their brakes, causing a rear end collision, or they serve to avoid it and either hit an on coming vehicle head-on or slam into the vehicle next to them on a multi lane highway or interstate. Please make Ford fix their problem before someone gets killed or seriously injured.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539057August 17, 2023
POWER TRAIN
HD rear axle bolt at end of axle shaft breaks. This WOULD be addressed by Ford customer satisfaction program 22B34, except the program only covers 2021 vehicles manufactured AFTER 01 May 2021. My vehicle was manufactured in November 2020. This program needs to be expanded to include ALL vehicles with the 9.75" 4/4-Float HD axle from the beginning of the model year build.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539041August 17, 2023
SERVICE BRAKES
The Brake Pedal must be pressed very hard and the Pedal travels further than normal compared to my 2020 F150. The dealer told me the Brakes are OK but I can’t believe that Power Disk brakes don’t stop the vehicle easily. There’s is also extra brake necessary to come to a complete stop !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538799August 15, 2023
UNKNOWN OR OTHER
A/C lines freezing therefore the Air Conditioning stop blowing cold air and I was sweating. I had to stop my trip, power off engine and wait 30 minutes with the hood open on the side of the highway. I was reading online and is a lot of people dealing with the same issue and Ford Co. is not fixing because there is not codes coming up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538361August 14, 2023
SERVICE BRAKES
Electronic parking brake activated unexpectedly at low speed after taking off from a stop. From a stop traveling downhill at a low rate of speed, the parking break activated and caused the truck to skid to a halt three times causing a safety issue for drivers around the vehicle. Manually deactivated the electronic parking brake each time and after forward movement at about 5 mph, it activated again. After the fourth attempt to start forward movement, the electronic parking brake stayed off. After doing research, recall 23V-509 came up but this specific VIN does not appear to be tagged under that recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538444August 14, 2023
POWER TRAIN
The exact circumstances highlighted in Customer Satisfaction Program 22B34, which outlines the recall necessary for replacement of axle bolts and axles after the axle bolt shears off while driving. The recall is for trucks from the Kansas City manufacturing plant and the recall only covers trucks made until 30 September 2021. My truck was manufactured in October 2021. This recall was in place for Certain 2021-2022 Model Year F-150 Vehicles Equipped with 9.75” HD Axle – ¾ Float Axle Rear Axle Half-Shaft and Hub Assembly Replacements The axle bolt sheared off my truck's drivers side rear axle. Ford is replacing it under the drivetrain warranty. They are unwilling to replace the other side because I am not included in the current recall (outside of the parameters by only few days). The recall specifically identifies that both sides should be replaced if one side breaks. The pictures outlined in Customer Satisfaction Program 22B34 look identical to the defect that my vehicle has experienced. You can see the pictures and the details of the recall here: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537888August 11, 2023
POWER TRAIN, SERVICE BRAKES, ENGINE
This is the 4th time since purchasing the truck that this event has happened with time having the most severe results. When shifting from reverse to park the shifter goes into park and jumps back into reverse. First event (after exiting the truck) the truck rolled into a shipping dock breaking a taillight and buckling the rear bumper. Next two I had one foot on running board and one foot in the truck ant was able to hit the brake stopping the truck. This fourth event one foot was on the running board and one on the ground. As truck went back the door flattened me to the ground and the front tires rolled over both of my legs. The truck rolled up an inclined parking lot, across a busy road and down a bank. I was driven by ambulance to the hospital and then transferred and airlifted to trauma center at Ruby Memorial Hospital. After the second event the local Ford dealer said they could not duplicate the event. The brakes do not hold even though they are depressed and set when the shifter is shifted.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11537835August 11, 2023
POWER TRAIN
The contact owns a 2021 Ford F-150. The contact stated that after shifting from reverse(R) to drive(D), the vehicle independently accelerated without warning. The vehicle was taken to a dealer, but the dealer failed to duplicate the failure. The dealer referred the contact to the manufacturer to file a complaint. The manufacturer was notified of the failure and a case was filed; however, the case was denied, and the contact was referred to the NHTSA Hotline. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 15,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537269August 8, 2023
VISIBILITY
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536893August 7, 2023
POWER TRAIN
TRANSMISSION IS DOWNSHIFTING HARD WHEN COMING TO A STOP OR SLOWING DOWN. THIS REPEATEDLY HAPPENS WHEN DOWNSHIFTING FROM 7TH TO 6TH GEAR AND IT HITS EVEN HARDER WHEN IT GOES FROM 6TH TO 5TH. TRANSMISSION DELIVERS A SLAMMING HIT TO THE POINT IT FEELS LIKE REAR END ACCIDENT, TO THE POINT NECK HAS BECOME SORE FROM WHAT FEELS LIKE WHIPLASH. TRUCK HAS UPCOMING APPT AT DEALER TO LOOKED AT. NO LIGHTS OR WARNING MESSAGES APPEAR WHEN THIS HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536414August 4, 2023
UNKNOWN OR OTHER
The audio system suddenly put out loud static noises from the speakers. The volume level was so excessive, I felt my ear drums were going to be damaged. This could have caused an accident if driving since the noise was so instant and loud. I had to turn off the vehicle to eliminate the noise. I read that several others have complained of this with no resolution yet. My vehicle is available for inspection. I have not notified my dealer or others yet since this occured in the evening. That was some minor static from the vehicle before this occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536209August 3, 2023
POWER TRAIN
The axle bolt on both rear wheel hubs has sheared about 1/2 inch down the bolt. This led to the gradual loss of power to the effected wheel hub causing unpredictable handling characteristics as the interface between the axle and the wheel hub degrades due to the fastener being sheared off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536344August 3, 2023
POWER TRAIN
The axle retaining bolt that retains the floating axle to the hub failed and resulted in the floating axle splines at the hub failing. This is a known issue (see Ford Customer Satisfaction Program 22B34) but the recall only applies to vehicles manufactured from May 1st, 2021 to September 30th, 2021. My vehicle had the exact failure described by the recall (including the tell-tale ticking sound before failure). However, the build date for my vehicle is March 17th, 2021. Clearly the recall should be on trucks earlier than the May 1 date. The truck was built at the Dearborn Plant. I am assuming the other axle suffers from the same issue and will also fail.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11536298August 3, 2023
SERVICE BRAKES
The contact owns a 2021 Ford F-150. The contact stated that while driving at an undisclosed speed and depressing the brake pedal, the vehicle lurched and jerked. There was no further information provided. The vehicle was taken to the dealer to be diagnosed. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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