Ford F-150 Complaints (2016)

2,093 consumer complaints on file.

#11513008March 21, 2023
WHEELS, POWER TRAIN
Lead Frame failure. Electrical component attached to valve body on transmision. On multiple occassions my truck would downshift from 6th gear to 2nd gear. The first time I was traveling at 55mph with an engine rpm of 1500/1600s, on flat ground with no load and not attempting to speed up or slow down. This caused the engine to rev up to 4500 rpm causing me too very sudden and violent jerk forward. After a few seconds normal driving resumed. I contacted my local dealership for service and over the next couple of days had a wrech symbol pop up twice and that said SEE MANUAL. Nothing in my owners manual helped me solve that. And the truck would only accelerate very slowly until you got up to around 35mph then normal driving resumed. . On the next occassion a few days later, while driving to the dealership for service regarding this issue the problem occurred again under nearly identical conditions. This time the at faster/express way speed of 70mph. This cause not only a sudden jerk forward but also caused me to jerk my steering wheel sending me into another lane. No other drivers were next to me and no one was hurt, injured, or damaged. Normal driving resumed after a few seconds. While researching this issue online I was able to discover hundreds of accounts for drivers wanting to know why their transmissions suddenly downshifted on them too. These issues are problematic at best and deadly at their worst. In 2013 you determined these issues were so bad as to result in a national recall. The same problem is still occurring. I reached out to Ford and this is my problem they say.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512753March 20, 2023
AIR BAGS
The contact owns a 2016 Ford F-150. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer and was diagnosed with a clock spring failure. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512837March 20, 2023
POWER TRAIN
The contact owns a 2016 Ford F-150. The contact stated that the vehicle occasionally accelerated and decelerated independently while driving at various speeds. The contact stated that the power train warning light had flashed on the screen; however, the light quickly disappeared. The contact had taken the vehicle to a dealer and was informed that the lead frame on the transmission was defective. The manufacturer was notified of the failure and referred him to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was 119,067.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511798March 14, 2023
ELECTRICAL SYSTEM:IGNITION:COIL
The contact owns a 2016 Ford F-150. The contact stated that oil was leaking from the vehicle onto his driveway. The vehicle was taken to an independent mechanic and the mechanic stated that the vehicle was experiencing the failure listed in TSB: 20-2051 and referred the contact to the manufacturer. The dealer was contacted and informed the contact the VIN was not under recall. No further assistance was provided. The manufacturer was contacted and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511503March 13, 2023
SERVICE BRAKES, ENGINE
The contact owns a 2016 Ford F-150. The contact stated that while driving at 35 MPH, the brake pedal went to the floorboard while depressed. The vehicle failed to stop immediately rear-ending another vehicle. No air bags deployed. The contact sustained injuries to his neck and back but did not receive medical attention. A police report was filed. Additionally, the contact stated the vehicle consumed an excessive amount of oil and the key fob failed to function as needed. The vehicle was taken to the dealer; however, the vehicle was not diagnosed nor repaired by the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11511362March 11, 2023
VISIBILITY/WIPER, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW:ELECTRICAL HEATING ELEMENT
On 3/11/2023, I used my vehicles, 2016 Ford F-150 Platinum, remote start feature before leaving work. When I got in my truck to go home, I noticed that the rear window of my vehicle was shattered. After some further investigation, it appears the rear defroster heat element malfunctioned, and shattered the rear window. This caused glass particles to circulate within my truck, as there was nothing protection wind from coming in the rear window area. Upon further research, it appears that this has happened to numerous other vehicles of similar make/model/year. I have contacted Ford and am awaiting their response. This is a safety feature and a malfunction of their vehicle, therefore they should be responsible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511156March 10, 2023
UNKNOWN OR OTHER
There has been 3 times I have noticed my hood being partially open before driving out of the garage from a parked position. I had to push the hood back into locked position. So far I have not experienced this when driving which is a BIG concern to me. I do not drive my truck much after buying new in 2016 November. As of today my truck has 28,437.0 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510607March 7, 2023
POWER TRAIN, UNKNOWN OR OTHER
While driving on the highway at highway speeds 70 mph the truck automatically shifted from 6th Gear to first gear nearly throwing me through the windshield. It went back in the regular gear and started driving fine within a couple of weeks it got to where it would shift erratically all the time and not start half the time at this point it will not start at all.the gear indicator light does not illuminate. The computer cant recognize what gear it is in. I spoke with a Ford representative there was a recall for 153,000 vehicles with the same problem but mine was not one of them. Upon looking into it further I found nearly 300 other drivers with the same exact issue. Later calling the Ford dealership to get parts to repair the transmission I was laughed at and told he has seven of those trucks waiting for the parts to fix them on his lot now. I spoke with a different Ford dealership that gentleman told me he cannot get them parts to repair them either even though the computer is showing that there's over 70,000 of those parts in a warehouse and that Ford was holding on to them like gold and no one could get them not even at dealership. There are many People on forums complaining about the issues and dealerships telling me they have trucks there with the same issues and no one can get parts... seems to me that there is a major issue with these Transmissions. One forum a gentleman stated that he changed the lead frame in the transmission and that was the entire problem. Any help from your offices great appreciate it by all the owners, myself included. I have been in the loyal Ford owner of my entire life and cannot believe how treating their customers! Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510434March 6, 2023
STEERING, STEERING:CRITICAL FASTENERS, WHEELS:LUGS/NUTS/BOLTS/STUDS
The contact owns a 2016 Ford F-150. The contact stated that upon entering the vehicle, he noticed that the steering wheel had semi-detached and became loosened. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the steering bolt failed and needed to be replaced. The vehicle was repaired. Additionally, the contact stated that upon having the tires rotated, the contact was informed that all the lug nuts were swollen. The vehicle was repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 22,845.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510253March 5, 2023
POWER TRAIN
while driving the vehicle the transmission down shifts without warning and engine light come on, i also hear the coolant fan come on, so i go from driving 40 mph to 30 mph and engine is running in a high RPM. sometimes the cruise control comes on. other times the transmission is just stuck in gear, for example if i slow down to a red light, it stays in 5 gear. very hard to stop. then the light changes the car does not want to go because it is 5 gear, so it takes a long time to get going, it pops in gear and just takes off almost hitting the car in front of me
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508679February 23, 2023
ENGINE
5.0 liter V8 engine has a stalling problem. Very randomly the engine will stall when I come to a stop. This has become a very concerning safety issue for me. I have taken it to my local Ford dealership and after 5 days of having the vehicle they cannot duplicate the issue. I have had the injectors cleaned, the plugs replaced and the dealer replaced the throttle body. None of these repairs that cost over $1500 made any change to the problem. Vehicle is currently at another mechanic and after 4 days he also cannot duplicate it yet has had the engine go into a very low idle and come close to stalling. This is not producing any engine code or check engine light or any incident on a in drive scanner. This issue is well documented on Ford F150 blog sites with no real solution to the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508558February 22, 2023
POWER TRAIN
While driving my truck gears disappears making my truck back tires stop for a few seconds. It could be a serious issue in the freeway. Ford recalled the lead frame for 2011 thru 2014 f150 but never fixed the issue with newer vehicle as mine 2016
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508028February 18, 2023
ENGINE, FUEL/PROPULSION SYSTEM
I keep reading online and hearing a bunch of instances regarding trying to accelerate and the truck falling flat and losing power. (This recently happened to me trying to get onto the expressway.) I was driving on the on-ramp and pushing the pedal to accelerate and I was parallel to the front of a semi truck. I tried passing and the truck completely went into limp mode and thank goodness there was a shoulder because I braked as hard as I could and threw the steering wheel as far to the right as I could. My life flashed in front of my eyes and it made me want to sell the vehicle because I have a baby and if it wasn’t for instinct I don’t know where I’d be. And that’s why I am posting this in hopes of this issue being some sort of recall. I later went to an auto parts store and the code read P2112 the tech said it was pertaining to the throttle bottle and it’s a common issue. I don’t know how many hundreds/thousands of people this has happened to but in my humble opinion this needs to be addressed. The vehicle is a 2016 F150 King Ranch 3.5L EcoBoost
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507547February 16, 2023
POWER TRAIN, UNKNOWN OR OTHER
Transmission stuck in 1st gear, 3rd gear, or unable to shift and total loss of power after sudden braking to stop. This has happened over 6-8 times in my time of ownership. Starting between early 2021-2022. Vehicle currently has 76000 miles. Temporary resolution was to turn vehicle off and back on again. There have been reports that sometimes that does not work. https://www.youtube.com/watch?v=4Ng3HJdyyoM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507561February 16, 2023
SERVICE BRAKES
My vehicle lost all break pedal function and lost all breaking during operation. I was able to reduce speed and avoid a serious accident on the highway at 55 mph. Individuals in front of me could have been injured had I not been able to stop using the emergency brake. It seems that there is an issue with the brake master cylinder on this vehicle. Warning lamps and message came on after the failure. This vehicle has been scheduled for inspection on 02/23/2023 at 11:00 am.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506833February 12, 2023
ENGINE
My truck stalls at a low rate of speed when driving in traffic. My truck is available for inspection at most any time and I have not notified any party but NHTSA. There were no warning lights or messages to indicate anything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506367February 9, 2023
FUEL/PROPULSION SYSTEM, ENGINE
The exhaust manifold have warped,up due to lack of bolting down properly from the factory, and it is a known fact there are many other vehicles with the eco-boost that are having the same problem as I am 3.5
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506054February 7, 2023
ELECTRICAL SYSTEM
There is a strong smell of electrical wires burning and occasionally a little smoke comes out from under the hood. I try and look for the problem but no luck in finding it. I know that there was a recall on Ford F150 about wiring from a heater block or something too close to the engine causing the wires to melt together.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505758February 6, 2023
AIR BAGS
The contact owns a 2016 Ford F-150. The contact stated that while the vehicle was parked, the air bags inadvertently deployed. The vehicle was towed to the dealer to be diagnosed and the cause of the failure was determined to be water intrusion. The vehicle was not repaired. The contact stated that a month before the failure occurred, he smelled an abnormal odor inside the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505521February 4, 2023
WHEELS
Factory installed Lugnuts cannot be removed for tire rotation during a scheduled oil change service at Preston Ford in Aberdeen Maryland reason given is that the Lugnuts had swollen and a lug wrench could not fit over them had to buy all new Lugnuts. I feel Ford should be aware of this because it is a safety concern if you have a flat tire and try to loosen the lug nuts, the lug nut wrench Will not fit over the lug nut posing a possible dangerous situation, especially if you’re in a remote location service Was performed on 26 January 2023 Lugnuts installed February 1, 2023 at Preston Ford Aberdeen Maryland. I do have a Ford issued case number [XXX]. I am asking Ford to recall these Lugnuts, and credit me for the price of a standard set of Lugnuts and labor required to install them. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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